Ron Klei & Sons Inc

Called and was told up front they were booked for the rest of the year. I appreciated the candor.

Ron was very friendly and went out of his way to come over and give us an estimate ($6430). Did not use him because his quote was really expensive compared to the other quotes we received, more than 3 times more! I'm sure he would have done a good job, but not that good! :-)

PRICE ON THE MID TO UPPER RANGE OF 5 ESTIMATES. OVERALL, QUALITY OF WORK WAS OUTSTANDING. GOOD ATTENTION TO DETAIL. VERY NEAT. CLEANED UP AFTERWARDS. WORKERS EXTREMELY PLEASANT AND PROFESSIONAL. ONCE JOB STARTED, THEY WERE THERE EARLY IN THE MORNING AND CONTINUED UNTIL COMPLETION. ONLY COMPLAINT IS RELATIVE TO RESPONSIVENESS, TOOK NEARLY A MONTH TO SCHEDULE A DATE, MISSED THAT DATE BY 6 WEEKS WITH NO COMMUNICATION FROM THEM THAT THE DATE WAS SLIPPING. FINALLY CALLED AND ANNOUNCED THEY WOULD BE THERE THE NEXT DAY. WITHIN 2 DAYS OF COMPLETION, BEGAN CALLING ON A DAILY BASIS LOOKING FOR OPEN BALANCE OF PAYMENT.

EXCELLENT QUALITY, WORKMANSHIP AND EVERYTHING WAS JUST FINE.

FAIR. NOT OUTSTANDING. AVERAGE WORK. ABOVE AVERAGE PRICE.

I WAS VERY IMPRESSED WITH THEIR WORK. THEY WERE THOROUGH AND VERY EASY TO HAVE AROUND.

AS I STATED BEFORE, THEY WERE PROMPT. I RECEIVED A QUOTE BY VOICEMAIL WITHIN A WEEK. HOWEVER THE QUOTE WAS ABOUT $1,500 OVER THE MIDDLE BID. MR. KLEI ALSO REFUSED TO GIVE ME A WRITTEN QUOTE UNLESS I AGREED TO HAVE THEM DO THE WORK. IT WAS QUITE OBVIOUS HE DID NOT WANT TO DO THE JOB!

THE DECKING WAS REMOVED AND REPLACED IN ONE DAY IN SPITE OF THE FACT THE TREX SUPPLIER GAVE THEM THE WRONG COLOR AND THEY HAD TO TAKE IT BACK AND GET THE RIGHT COLOR DECKING. THE FINISHING CARPENTRY WAS ALSO DONE THE SAME DAY. THE FOLLOWING WEEK ALL THE PAINTING WAS DONE IN ONE DAY. I FOUND ALL THE MEN VERY NICE, VERY EFFICIENT, AND THEY DID ALL THAT I ASKED. I WAS AMAZED THAT ALL OF THIS WAS ACCOMPLISHED FOR ONLY $2280!

WE WERE VERY PLEASED WITH BOTH PAINTERS WHO DID OUR PROJECT. JERRY THE MAIN PAINTER WAS SUPERB. HE WAS CAREFUL, THOUGH AND NEAT. VERY PROFESSIONAL. WE WOULD USE RON KLEI PAINTERS AGAIN.

INITIALLY, I WAS PLEASED. MR. KLEI CAME EARLY IN THE SUMMER TO PROVIDE AN ESTIMATE FOR EXTERIOR PAINTING. HE WAS ONE OF ONLY A FEW CONTRACTORS THAT WAS WILLING TO PAINT ONLY SELECTED SECTIONS OF THE HOUSE. WHEN WE CALLED TO ACCEPT HIS OFFER APPROXIMATELY 1 MONTH LATER, HE COULD NOT FIND HIS PAPERWORK WITH OUR ESTIMATE. HE SAID HE WOULD COME BACK OUT AND PROVIDE ANOTHER ESTIMATE. AFTER SEVERAL PHONE CALLS AND 2 WEEKS I FINALLY ASKED HIM IF I SHOULD FIND SOMEONE ELSE AND HE SAID, ''YEAH, YOU PROBABLY SHOULD''. OVERALL, I BECAME VERY DISAPPOINTED WITH THE PROFESSIONALISM AND PAPERWORK MANAGEMENT OF THE COMPANY.

OVERALL, MAYBE TOO MUCH OF A GOOD THING FOR BUSINESS WITH SIGNIFICANT BACKLOG OF WORK. WAS TOLD EARLIEST JOB DATE WOULD BE NEXT YEAR, BUT REQUESTED ESTIMATE ANYWAY. RON NEVER SHOWED NOR PROVIDED ESTIMATE AFTER 2 WEEKS. WENT WITH ANOTHER CONTRACTOR, SO DID NOT FOLLOW-UP. RON DID SEEM PROFESSIONAL AND COURTEOUS ON PHONE, BUT WOULD NOT RECOMMEND IF YOU ARE IN A HURRY.

CANNOT SAY ENOUGH ABOUT THE GREAT WORK THAT WAS DONE. THE PAINTERS WERE ABLE TO START BEFORE I THOUGHT, WHICH WAS A PLEASANT SURPRISE. THE CREW CAME DAILY UNTIL THE WORK WAS COMPLETED. THEY WERE PLEASANT, HARD WORKING AND PROFESSIONAL. EXCELLENT PAINTERS WHO TOOK PRIDE IN THEIR WORK. THERE WERE SOME ''CHALLENGES'' FOR THEM BUT THEY TOOK CARE OF THE PROBLEMS WITH A ''CAN-DO'' ATTITUDE. WE COULDN'T BE HAPPIER!! LOOK NO FURTHER!

RON KLEI PAINTED THE EXTERIOR OF MY 1923 HOUSE THAT WAS IN NEED OF PAINTING. THEY ARRIVED PROMPTLY EACH DAY AND CLEANED UP WELL AT THE END. MY QUESTIONS WERE ANSWERED PROMPTLY AND THEY MADE SURE I WAS SATISFIED BEFORE COMPLETING THE JOB. I WOULD DEFINITELY HIRE THEM AGAIN!

VERY PROFESSIONAL. GAVE ADVISE THAT I TOOK AND I AM PLEASED WITH THE RESULTS. WOULD HIRE AGAIN.

RON WAS HONEST SAYING MY DECK COULD WAIT ANOTHER YEAR TO BE PRESSURE WASHED AND STAINED. TAKING HIS ADVISE, AND HAVING HIM DO MY DECK NEXT YEAR. HAD OTHER BIDS (4) AND HIS PRICE WAS IN THE MIDDLE. LIKED HIS HONESTY AND PRICE.

THIS COMPANY DID AN EXCELLENT JOB. THEY CAME WHEN THEY PROMISED. THEY COMPLETED THE WORK WITHOUT ANY DELAYS OR PROBLEMS, AND THEY CLEANED UP EVERYTHING.

OVERALL EXPERIENCE WAS GOOD. THEY RETURNED OUR CALL QUICKLY, THEY CAME OUT SHORTLY AFTER TO LOOK AT THE JOB, AND WE HAD A QUOTE WITHIN A WEEK OF OUR FIRST CALL. THE PRICE WAS COMPETITIVE. WE WENT WITH ANOTHER PROVIDER BECAUSE THEY COULD GET TO US A LOT QUICKER, AND SERVICE LEVEL WAS COMPARABLE. HOWEVER, I WOULD RECOMMEND RON KLEI BASED ON OUR EXPERIENCE.

I WAS TOLD THEY WOULD CALL ME BACK TO SCHEDULE A DAY TO GIVE AN ESTIMATE, HOWEVER I NEVER RECEIVED A CALL BACK.

IT TOOK THIS CONTRACTOR OVER 2 WEEKS TO COME OUT TO GIVE ME A QUOTE. HE DID LET ME KNOW THIS TIME FRAME UP FRONT. WHEN HE CAME OUT I ASKED HIM TO KNOCK ON THE DOOR AND GIVE ME A QUOTE BEFORE HE LEFT. HE FAILED TO DO SO. HE THEN CALLED ME AT 7:30 AM THE NEXT MORNING TO GIVE ME A VERBAL QUOTE. HE REFUSED TO GIVE ME A WRITTEN QUOTE UNLESS I WAS VERY INTERESTED IN HIRING HIM.

I EXPLAINED MY NEEDS OVER THE PHONE TO (WHO I BELIEVE WAS) RON KLEI, WE SCHEDULED A DATE TO HAVE WORK DONE. ON THE WORK DATE, WHEN THE CONTRACTOR ARRIVED TO DO THE WORK, THE WORK HADN'T BEEN CLEARLY EXPLAINED TO HIM AND HE DIDN'T HAVE THE PROPER EQUIPMENT WITH HIM, SO WE HAD TO RESCHEDULE. ON THE RESCHEDULED DATE, THE CONTRACTOR SHOWED UP ON TIME AND DID A GREAT JOB, WAS VERY HELPFUL AND EXPLAINED HOW TO FINISH UP THE SANDING AND PAINTING. THE CONTRACTOR QUOTED ME $250, RON HAD ORIGINALLY QUOTED $300. I PAID THE CONTRACTOR $250 UPON COMPLETION, THEN RECEIVED AN INVOICE FROM THE OFFICE FOR $275. OVERALL, THE CONTACTOR WAS GREAT, WOULD HIRE HIM AGAIN. PRICE WAS GOOD. HOWEVER, COMMUNICATION WITH THE OFFICE WAS LESS THAN AVERAGE, MADE THE WHOLE EXPERIENCE MORE DIFFICULT THAN IT NEEDED TO BE. NOT SURE IF I'D USE THEM AGAIN, I'D PROBABLY LOOK FOR REFERRALS FROM FRIENDS FIRST.

THEY DID A GREAT JOB, AND GREAT CUSTOMER SERVICE.

ONCE THE WORK WAS SCHEDULED, SERVICE WAS PROMPT, AND CONSISTENT WITH THE CONTRACT.

RON WAS WONDERFUL. THEY WERE ON TIME, MOVED THE FURNITURE, PUT IT BACK, TOOK DOWN AND PUT BACK UP ALL THE WALL MATERIALS, INCLUDING CURTAINS. THEY WERE RESPECTFUL, FAST AND VERY COMPETENT. THE PRICE WAS VERY FAIR GIVEN THE AMOUNT OF WORK THAT WAS DONE. I WOULD VERY HIGHLY RECOMMEND RON KLEI AND SONS TO ANYONE.

BOTH DAYS HE WAS AT OUR HOUSE HE WAS ON TIME AND VERY POLITE. HE HUNG PLASTIC TO PREVENT THE DUST FROM LEAVING THE ROOM.

THE WORK WAS TIMELY, PROFESSIONAL, AND WELL DONE.