About us
Business highlights
47 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.746 Reviews
Showing 26-46 of 46 reviews
Alice F.
05/2016
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Elizabeth & Michael R.
12/2015
heating & air conditioning/hvac
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$300
Jacqueline S.
07/2015
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: installed a/c unit. went smooth. left area outside and inside clean. very professional.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$3,400
Robert S.
01/2015
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: I purchased a $89 deal for an AC inspection & 1 pound of refrigerant in 2011. The service went fine. They did exactly what the deal stated. One technician came out and completed the job in about an hour and a half.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Gary M.
11/2012
heating & air conditioning/hvac
+ -1 moreIt went fine
Description of Work: Tune up and service AC unit
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$79
Konstantin A.
09/2012
heating & air conditioning/hvac
+ -1 moreNo complaints.
Description of Work: Everything went well. No complaints.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$89
Charles K.
07/2011
heating & air conditioning/hvac
+ -1 moreSee above.
Description of Work: The pros: Super responsive. My A/C went out the previous night, I called at 7:45am the next morning and someone was at the house by 8:30am. The problem was fixed in about 2 hours. The cons: The technician said he was sure there was a leak and told me the system would need to be replaced. After reviewing it, he found that there wasn't actually a leak and that there was actually too much coolant in the system. So, while cheaper at the end of the day, he had already called and scheduled an appointment for Mr. Potts to come out and provide an estimate on a new system. Overall, I'm happy with the experience and just waiting to see if the system is back to working as it normally did.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$330
Jeff H.
04/2011
heating & air conditioning/hvac
+ -1 moresee above
Description of Work: i called because my furnace blower motor would not stop running,the tech found the problem immediatly but after checking my furnace said he would not fix it because he saw micro-cracks in the heat exchanger, which could eventually led to leaks.i understand if that is the company policy for safety, but I have never had an AC/Heating company just come in and do their job, they always want to sell me a new system, no matter what the same thing someone told me 20 years ago, that I need a new system right now.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$79
Shelley D.
03/2011
heating & air conditioning/hvac
+ -1 moreN/A
Description of Work: We contacted this company for an estimate to change our boiler. Bill Potts arrived on time and looked the job over. He said he'd get back to us with an estimate in a few days. We never heard from him again. I could have called to see what was up, but I hesitated to do this for fear that this is how we would be treated if we were to use him for the job.
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Vanshipal P.
12/2010
heating & air conditioning/hvac
+ -1 moreExcellent
Description of Work: installed humidifier and rerouted some ductwork
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$1,000
Bob S.
08/2010
heating & air conditioning/hvac
+ -1 moreI responded to an Angie's List special email promotion for an air conditioning checkup since I was overdue to have that done. I called Potts Heating & A/C and set up an appointment. They actually arrived earlier than they planned and that opened up my afternoon for other projects. Rich the service man was very friendly, knowledgeable & efficient. I was expecting an upsell since this was a special promotion, but it never happened, needless to say I was quite pleased. Rich did suggest one item to save me some money on my electric bill but there was never any pressure to add it to the system. He also gave me a few suggestions on routine items I could do myself to keep the system running efficiently.
Description of Work: Routine Central Air Conditioning inspection and system check.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$140
Philip N.
09/2008
heating & air conditioning/hvac
+ -1 moreIt was a good experience there were no problems. The servicemen were out here on time and got the job done with no delays and cleaned up after themselves.
Description of Work: I had them install a furnace and an air conditioner for me.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$6,000
JOHN P.
06/2008
heating & air conditioning/hvac
+ -1 moreThey are very friendly when they are here working for us. They are very professional about the job. They always show up on time to do the work for us.
Description of Work: They come out and did the yearly check-up on the A/C.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
BRENDA T.
07/2007
heating & air conditioning/hvac
+ -1 moreWe've used them several times and are pleased. We'll continue to use them.
Description of Work: They did a tune up for the air conditioning unit.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
A F.
10/2006
chimney caps, heating & air conditioning/hvac
+ 0 moreTech who serviced the furnace was cordial, professional and extremely knowledgeable. He gave some cost-saving DIY tips for us, which was impressive. Company owner made a special trip to evaluate the chimney work, and gave clear, succinct feedback regarding what needed done. Workers completed the chimney work in just a couple of hours, were prompt, clean and courteous. It's nice having professional, quality service in the neighborhood!
Description of Work: Steel liner installed in chimney, installed chimney cap and also had gas furnace serviced.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$850
JEROME L.
04/2005
heating & air conditioning/hvac
+ -1 moreWAS PROFESSIONAL IN HIS WORK. HE WAS PROMPT, COURTEOUS, AND DID NOT LEAVE A MESS. THERE WAS NO CHARGE BECAUSE I PURCHASED A MAINTENANCE AGREEMENT LAST FALL, AND THIS WAS PART OF THAT AGREEMENT.
Description of Work: PERFORMED SPRING MAINTENANCE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
KATHY W.
01/2004
heating & air conditioning/hvac
+ -1 moreI DID NOT FEEL CONFIDENT THAT I COULD TRUST THIS COMPANY.
Description of Work: THEY CAME TO DO ROUTINE ANNUAL MAINTENANCE AND TOLD ME THAT I NEEDED A NEW FURNACE IMMEDIATELY. I GOT SECOND OPINIONS FROM 2 OTHER COMPANIES WHO TOLD ME THAT MY FURNACE WAS FINE. I DID NOT BUY A FURNACE FROM POTTS.
| Rating Category | Rating out of 5 |
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| value | |
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| punctuality |
$25
09/2000
heating & air conditioning/hvac
+ -1 moreUSED THEM FOR 20 YEARS, ONE OF THE BEST
Description of Work: FIXED AIR CONDITIONER & HEAT, REPLACED COIL
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
CYNTHIA M.
09/2000
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: HEATING
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
WILLIAM L.
09/2000
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: INSTALLED HEATING AND AIR CONDITONER UNIT
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
09/2000
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: CLEANED FURNACE
| Rating Category | Rating out of 5 |
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| quality | |
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| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
- 1
- 2(current)
Contact information
4603 CARTER AVE, Cincinnati, OH 45212
www.pottsheating.comService hours
Sunday:
ClosedMonday:
8:00 AM - 4:00 PMTuesday:
8:00 AM - 4:00 PMWednesday:
8:00 AM - 4:00 PMThursday:
8:00 AM - 4:00 PMFriday:
8:00 AM - 4:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Chimney Caps
FAQ
POTTS HEATING & AIR CONDITIONING is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
POTTS HEATING & AIR CONDITIONING accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, POTTS HEATING & AIR CONDITIONING offers free project estimates.
No, POTTS HEATING & AIR CONDITIONING does not offer eco-friendly accreditations.
No, POTTS HEATING & AIR CONDITIONING does not offer a senior discount.
Yes, POTTS HEATING & AIR CONDITIONING offers emergency services.
Yes, POTTS HEATING & AIR CONDITIONING offers warranties.
POTTS HEATING & AIR CONDITIONING offers the following services: DESIGN, EMERGENCY SERVICE, INSTALLATION, ALL REPAIRS, SALES, AIR CLEANERS, FURNACES, A/C, HUMIDIFIERS, GAS & ELECTRIC, AND BOILERS
WE ARE NOT LICENSED TO PERFORM SERVICE IN THE CITIES OF HAMILTON, OH AND MIDDLETOWN, OH. -- WE DO NOT SERVICE OIL FURNACES, OIL HEATING SYSTEMS, AND MOBILE HOMES.
Contact information
4603 CARTER AVE, Cincinnati, OH 45212
www.pottsheating.comService hours
Sunday:
ClosedMonday:
8:00 AM - 4:00 PMTuesday:
8:00 AM - 4:00 PMWednesday:
8:00 AM - 4:00 PMThursday:
8:00 AM - 4:00 PMFriday:
8:00 AM - 4:00 PMSaturday:
Closed