We've been serving the Greater Cincinnati area since 2007 and are located in Bridgetown, Ohio just outside of Cheviot. Our focus is on small business and residential computer repair services, best virus removal process in the business and networking services. We are an Accredited member of the Better Business Bureau, a long time member and listed business in Angie's List and we highly reviewed on other review/rating sites.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Computer Repair. Cybersecurity. Laptop Repair. Wireless Networking. Data Backup & Recovery. Hardware and Software Sales. Website Design.
Great, the company worked with me all the way. They were great. They have contacted me to make sure that the computer is working well.
Description of Work: Removed viruses, added a better anti virus program, upgrades some programs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kathy H.
01/2015
5.0
computer repair
+ -1 more
Everything went exceptionally well. Contacted company by phone and did not leave a message, but they used the caller ID to 'reach out' and called me before the next day. Discussed some options I could try (to fix it myself) before I took the laptop into their office. Rodney and Gary were great to work with. Polite, efficient, professional and informative. Discussed the details of changes before and after the work. Cost is always more than we want to pay, but for all he did it was reasonable, acceptable and competitive with other service providers. Would definitely recommend this company.
Description of Work: Recovered Hard Drive from non working laptop to external hard drive. Updated a new laptop with a virus protection and malware programs. Cleaned out fans and motherboard. Re-installed some programs from old machine to new and updated all versions of OS and MS. Changed and reorganized the start-up menu to the more useable (for me) version of Windows 7.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Jane F.
01/2015
5.0
computer repair
+ -1 more
It was fine. They were personable. They are a small business. I chose them because of their good reviews.
Description of Work: They worked on my computer. They did optimization, cleaned it up, put in a new security program, took out malware, and took out some hardware.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$493
Jill L.
12/2014
5.0
computer repair
+ -1 more
My new laptop was up and running successfully without any issues. I have been a customer of Midwest Protech for at least five years. They are efficient, fair, honest, and very knowledgeable in the technology arena.
Description of Work: My laptop had a problem with the operating system which could not be resolved. In fact, Midwest Protech had worked on this laptop a number of times. Because of my experiences and the fact that my laptop is 10 years old, I decided to purchase a refurbished laptop along with anti-virus software from Midwest Protech and had them transfer the data files from my old laptop to my new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$700
Douglas T.
11/2014
5.0
computer repair
+ -1 more
The repairs came back quickly and below the estimate price
Description of Work: Repair of two HP laptops: one had cooling fan issue (not running) that was repaired without any need for fan replacement; the other laptop required that the video card be reflowed to the motherboard; also improved the thermal cooling of the video card beyond that which was provided by HP.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jill M.
11/2014
5.0
computer repair
+ -1 more
The service was performed promptly and he explained everything to me. Even gave me the old hard drive back in case it was needed. I wasn't expecting that it could be repaired originally. They far exceeded my expectations
Description of Work: Repaired the hard drive of the computer when the computer stopped functioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
DEBORAH & BOB W.
11/2014
5.0
computer repair
+ -1 more
they were not my first choice based on proximity but they did return my calls, they performed some diagnostics and explained the options. I was happy with the performance of the upgrade and maintenance services.
Description of Work: upgraded computer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
STEVE L.
11/2014
5.0
computer repair
+ -1 more
We had no problems and it was a good experience. We took the computer there and it took a couple of days to be done. They were very personable and professional. The service was good and they went above and beyond.
Description of Work: They repaired a computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
J.B. G.
11/2014
5.0
computer repair
+ -1 more
I highly recommend them. They are honest and have great integrity. We worked with Matt and he always returned calls and emails, and did what he said he would do. I have used them for two years and will continue to use them in the future.
Description of Work: We have a fairly large house and standard wireless wasn't efficient. They installed a a wireless system for our home and two offices.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jan W.
11/2014
5.0
computer repair
+ -1 more
The anti-virus software is real-time and is linked directly to their site so if there's an issue that's not resolved in a couple of days, they will know. They have always gotten back to me in a timely manner. I would recommend them to anyone. Tehy will do anything possibly remotely, which enables them to work more quickly.
Description of Work: I've used them four times minimum in the past year. Once to uninstall an anti-virus program and to install a new one called Webroot. They also uninstalled and reinstalled computer hardware.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JEFFERY Y.
11/2014
5.0
computer repair
+ -1 more
They were wonderful. We tried another company who couldn't fix the problem. Scheduling was easy. We dropped the computers off at their location. They took care of us and were very friendly and accommodating. I really like them and they were the best people that we’ve found to repair the computer.
Description of Work: They upgraded a computer and fixed a broken netbook.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joyce E.
11/2014
5.0
computer repair
+ -1 more
It was terrific and I really like them. Scheduling the service wasn't hard. I told him that we were unable to bring the computer in and he offered to stop by our home. He did a thorough job and my computer works a lot better than it did before. He was very professional.
Description of Work: They worked on my computer.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laureen H.
11/2014
5.0
computer repair
+ -1 more
They were always prompt, nice, and did a good job. The price was mid-range. They were done within a week.
Description of Work: They removed a virus from the computer.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JILL W.
11/2014
5.0
computer repair
+ -1 more
I trust them. They make the computers work properly and the prices are reasonable. We drop our computers off at the location and it generally takes a week to get back.
Description of Work: They have done work for us in the past and are currently removing a virus from another computer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Thomas K.
11/2014
5.0
computer repair
+ -1 more
My daughter was home from college for the holidays and her laptop was not charging sufficiently do to the charging port not connecting well to the charger. Also, her keyboard was having sticking issues and a few loose keys. Midwest PROTECH was able to fix all the problems in an extremely timely manner at a reasonable cost. With my daughter going back to college, speed and accuracy of the fixes needed was essential. They did a great job with the repairs and we have had no issues since the service nearly a year ago. Also, Midwest PROTECH reached out to me after the work was done to make sure that the laptop was working correctly. This company is an A1 company in all aspects!
Description of Work: Fixed my daughter's laptop's charging port and installed a new keyboard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
SALLY W.
11/2014
5.0
computer repair
+ -1 more
Whenever I need anything, I call and they come right out quickly. He was very professional and nice, and the price was also reasonable. I've always been able to rely on them for anything that I need.
Description of Work: My old computer died and he purchased a new one and installed the programs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDITH L.
11/2014
5.0
computer repair
+ -1 more
I was pleased with the service. They were easy to talk to and did the work as quickly as they could. They've come to my home and I've also taken the computer on site, but generally you bring the computer to them. They're very professional and do business with companies local and long-distance.
Description of Work: They took care of some issues I was having with the internet and gave me more memory. They also gave me advice concerning Windows 7 over the phone free of charge.
Rating Category
Rating out of 5
Yes, I recommend this pro
JEFF J.
11/2014
5.0
computer repair
+ -1 more
It was great and everything turned out fine. Scheduling was very easy. They were very professional and kept us in the loop as to what was going on and how long it would take.
Description of Work: They analyzed one laptop and gave us an estimate to fix it. They also set up a new laptop for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daisy C.
11/2014
5.0
computer repair
+ -1 more
They saved my computer. They price was great. They were really nice, answered all of my questions, and were professional. Scheduling was really easy too. I dropped my computer off and it was done in two days.
Description of Work: They eliminated a virus, cleaned everything up, and made the computer work like it was brand new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Cheryl G.
11/2014
5.0
computer repair
+ -1 more
It was great. I have no complaints and they were great. Scheduling the service was fine and they were very professional. They are the only company that I will use from now on.
Description of Work: They fixed some problems, via deprogramming, that were created by another computer company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lisa J.
11/2014
5.0
computer repair
+ -1 more
They had to work on it all night , they worked very hard, and did a very good job. They were professional.
Description of Work: They transferred my data from a failing hard drive to a new one. They were able to get my data off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John K.
11/2014
5.0
computer repair, computer sales
+ 0 more
They're the best priced or equalled to the best price in western Cincinnati. Extremely knowledgeable and very friendly.
Description of Work: They fixed computer fans, laptops fans and saved me from 2014 virus. They installed hard drive, software and memory.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Larry M.
11/2014
5.0
computer repair
+ -1 more
I was very happy with them. They got my computer working perfectly. I like that its a local business that was started about ten years ago. I've gotten to know them and they are honest. I wouldn't hesitate to let them work on any of my computers.
Description of Work: They repaired my computer. They also run a program, remotely, every three months, to assist with the optimization of computer performance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gordon M.
11/2014
5.0
computer repair
+ -1 more
I’ve been using him about four years. He was very professional. It took him three hours and he did a good job. I’ve had other issues with viruses and he helps over the phone. The service is very helpful.
Description of Work: I got a new cable and had trouble getting it installed. He got the wireless working in my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Brian E.
11/2014
5.0
computer repair
+ -1 more
They did fine. I took it to the location, it was easy, and they were professional.
Description of Work: They recycled a computer for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Landscaping
FAQ
Midwest PROTECH LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: Closed
Saturday: Closed
Midwest PROTECH LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa