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McCarthy's Home Services

House Cleaning, Window Cleaning, Gutter Cleaning,

About us

8 employees. Award Winning. Bonded and Insured.

Business highlights

28 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

Maids & house cleaning.

Services we don't offer

Window, gutter cleaning, lawn, yard work, landscaping & leaf removal.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.7196 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
7%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 76-100 of 196 reviews

Mandi C.
10/2014
5.0
house cleaning
  + -1 more
Very good. Heather is so professional and friendly and does a great job. The house always feels so clean! One less thing to worry about.
Description of Work: House cleaning every two weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James T.
10/2014
5.0
house cleaning
  + -1 more
Sheena, our primary cleaning professional, always does a great job. Tasks that she accomplishes include, but are not limit to, dusting, vacuuming, mopping, and scrubbing, in all rooms of our home. It's always a pleasure to come home the day she visited to find a sparkling clean home. Our home is currently for sale. The cleanliness is a feature that will definitely help with the home sale.
Description of Work: McCarthy's has been providing cleaning service at our home bi-weekly for the past several months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Brian L.
10/2014
5.0
house cleaning
  + -1 more
They come while I'm at work so when I get back the house is clean.
Description of Work: I have cleaning service every 4 weeks. I touch up as we go through the month but the service gets everything back to like new condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Rosemary R.
09/2014
2.0
house cleaning
  + -1 more
It couldn’t have gone worse. They came and gave me an estimate; they wanted me to sign up for 6 months and would give a special price. So I agreed to it. I told them that I wanted a good job. They said that the first time they came; this is the price, regardless of the time spent. I knew they wouldn’t finish in the 5-6 hour estimate so I asked if they would provide separate session, in which I was willing to pay more if they could do this. The assured me they could finish it in one session. The two workers came; I went around the house and told them what I really wanted them to do. I told them about the stove, they told me it was going to be an additional cost. The same thing with the refrigerator, and I was willing to pay the extra cost. I left them there for a while, and came back later. As I drove by I noticed one worker not doing anything, when I went in I noticed the stove had been untouched. I then called the owner about it, she told me she wanted to bring the two workers back. I told her that I did not want the workers back in the house. I wanted the owner to come and tell me if she thought the house was clean. She told me that she could not do this because she was busy. I became very frustrated and just let it go.
Description of Work: I hired them clean about 1800 sq feet of my home. Including the kitchen, stove, refridgerato, vaccuum the house, mop the wood floors.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$225

Response from McCarthy's Home Services
I appreciate the opportunity to respond to [Member's Name Removed]. I have been cleaning homes for many years and am a Certified House Cleaning Technician through IICRC. When we provide an estimate, we offer a discount for the initial cleaning, when you sign up for six cleanings. Cleanings are a set price and cleaning the inside of the refrigerator and oven is an additional cost, which also requires running the self-cleaning cycle on the oven the night prior. Unfortunately, the cycle had not been run and we could not clean the oven. When my employee and myself tried to call her (while they were there cleaning), we could not reach her to explain. When Ms. [Member’s name removed] called to discuss her cleaning, we agreed to return the next day with the two technicians that cleaned her home. That is our policy - that if the cleaners missed something, they are responsible to go back and fix it. That way they can see what was missed, and make sure it doesn't happen again. When Ms. [Member’s name removed] cancelled our meeting then called back later that evening saying she had changed her mind that she wanted me to come out immediately, I was not able to accommodate her schedule, but offered an alternate time and have refunded her for the oven cleaning. We work hard to keep our customers happy and when issues arrive we strive to resolve the issue because we value all of our customers!

Bonnie P.
09/2014
5.0
house cleaning
  + -1 more
Very pleased with their housecleaning service that I have used for quite awhile. Always pleasant to come home to a clean house. Nice finishing touches. And very willing to make schedule adjustments to work around family vacations or special events. Very reasonably priced for services.
Description of Work: Dust, vacuum, cleaned entire house and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Deborah T.
09/2014
5.0
house cleaning
  + -1 more
Jenn did a fabulous job, including all the little touches that just made us feel like she really cares. I had forgotten about the cleaning and when I came home from a long day at work. Upon entering the house, I immediately remembered that the house had been cleaned as it was sparkling and smelled great. I have high standards, so it is hard to please me sometimes. I was impressed! I interviewed MANY companies prior to selecting McCarthy's. I found them to be heads and tails above the rest in some many aspects, especially with things that really matter such as insurance!!! They carry both liability and worker's comp insurance for their workers. This is hard to find and invaluable.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Neil O.
09/2014
5.0
house cleaning
  + -1 more
McCarthy's Home Services cleans the entire house every month. They confirm the exact date and time via email a few weeks before the cleaning. We've made arrangements so that they can clean even when no one is home. They have done a consistently excellent job! Dusting, sweeping, hardwood floors, kitchen, bathrooms, garbage are all taken care of. I've occasionally had special requests (use glass cooktop cleaner on the stove or wipe down a particularly dirty wall) and they've always complied. I especially appreciate the personal notes on the receipts. You might pay a bit more than other provides, but it's well worth it! I graded a "B" for professionalism not because I have any complaints -- they have been excellent! I just think the next level of professionalism would be scheduling and payment via a website, instead of email and paper checks. All in all, extremely satisfied and heartily recommended!
Description of Work: Monthly cleaning of entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Amy V.
09/2014
5.0
house cleaning
  + -1 more
We love McCarthy's Home Services. They are very responsive to any of our needs and suggestions. They are always on time and they do a great job cleaning our house. We would highly recommend them!!
Description of Work: McCarthy's Home Services cleans our whole house once a month

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Sharon C.
09/2014
5.0
house cleaning
  + -1 more
The details are that I call, they are prompt, quick but thorough, reasonable and I will continue to use them.
Description of Work: They did everything I asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ken F.
09/2014
5.0
house cleaning
  + -1 more
House always looks great when we get home.
Description of Work: Cleaned the house - vacuuming, dusting, moping etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Joshua C.
09/2014
5.0
house cleaning
  + -1 more
Cleaning staff are all very cordial and thorough.
Description of Work: Biweekly cleaning of kitchen, living, family, dining rooms, 1&1/2 baths, and hallways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from McCarthy's Home Services
Thank you very much for your review. Our staff loves to visit your home and to see your pets. We appreciate your business.

Dawn H.
08/2014
5.0
house cleaning
  + -1 more
It went great. Our cleaner, Ashley, did an excellent job, was very personable and professional. She also played with our puppy, who absolutely loves her and follows her everywhere. The first visit was a more involved cleaning, including dusting ceilings and walls. We are very pleased and will continue the relationship with McCarthy's.
Description of Work: Cleaned house, dusted, vacuumed, cleaned countertops, Microwave & cooktop, cleaned both bathrooms, dusted baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from McCarthy's Home Services
We just wanted to thank you for your nice review of McCarthy's Home Services. Your satisfaction is our number 1 goal. Please know that you can contact us if you should ever have any concerns. Thanks again.

Sarah A.
08/2014
5.0
house cleaning
  + -1 more
Do a very thorough job of cleaning. After the first visit, I had some concerns, but they were dealt with the next visit. Are receptive to additional requests. I am going to add additional services.
Description of Work: Cleaned our 2 bedroom condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Neal B.
08/2014
5.0
house cleaning
  + -1 more
We have used McCarthy at our current residence and our prior residence. At both houses they do a fantastic job of cleaning our house including vacuuming, dusting, bathroom cleaning, and scrubbing the floors. The best testament to their work is they are able to clean up after our German Shepard and leave no dog hair on the floor or the furniture. They do a wonderful job and it is always a treat to return to a clean home.
Description of Work: They provide cleaning for our house every-other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Beverly B.
08/2014
5.0
house cleaning
  + -1 more
They have been cleaning for me since about March 2014. The current woman who cleans for me does a very good job each time. Any issues that I had when we first used the service were immediately resolved by the owner, Trina. We are happy with the service and will continue to use them.
Description of Work: Bi weekly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Linda J.
06/2014
5.0
house cleaning
  + -1 more
We have just switched to McCarthy's Home Services and after 2 sessions are very satisfied. They are responsive, easy to contact and the cleaning service is of high standard.
Description of Work: Weekly House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Heather D.
05/2014
5.0
house cleaning
  + -1 more
Really great staff! I highly recommend this company. The team was quick to get to work, patient and friendly with my c...urious children, and had positive and cheerful attitudes. They were a whirlwind and got more done in two hours than I expected.
Description of Work: Thorough dusting (including ceiling fans, window sills, baseboards, HVAC vents), vacuuming and mopping tile and hardwood floors, made surfaces tidy...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ken C.
04/2014
4.0
house cleaning
  + -1 more
It went fine. They've only been here twice; they come here every two weeks. They just came here today and for the second visit; so far it was okay. They've been doing a thorough job. They're listening. They were here early today. They're very professional and very good.
Description of Work: I used the housecleaning service of McCarthy's Home Services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Don M.
12/2013
5.0
house cleaning
  + -1 more
They stated that it would take a few cleanings until it got to the point where they were satisfied. We haven't been able to find a company that could clean to our standards. You'd be crazy not to hire them. They have been consistent, if not improving over time.
Description of Work: Hired them to clean the whole house. That's a 3bdrm, 2 baths plus all of the rest of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

stacey I.
11/2013
4.0
house cleaning
  + -1 more
Price with tax for a large house - 3 finished floors. Good with the kids and dogs and anythings else that walks throught the door and does a good job. flexible if we want then to skip the basement and clean out the fridge instead, they are fine with that. proactive in scheduling around thanksgiving as we usually have the house cleaned on thursday.
Description of Work: Does weekly housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

BILL W.
11/2013
5.0
house cleaning
  + -1 more
Had some email confusion with a lost email on our side but got it all worked out in the end. They are definitely busy and protective of their regular clients so I expect hiring them for just a one time cleaning might be tough. We discussed a regular schedule and got the initial cleaning set up. Everything looked great. We are setting up a regular cleaning schedule with them for every other week and hope to use them for an occasional extra cleaning when we have guests over.
Description of Work: First cleaning of home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

WENDY S.
10/2013
5.0
house cleaning
  + -1 more
I received my quote quickly and Trina was so quick with getting me a quote. I was super impressed with how professional she was and continues to be professional. I am pretty picky and I highly recommend their cleaning service. I feel so spoiled. :-)
Description of Work: They have been cleaning our house for the past two months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sharon C.
10/2013
5.0
house cleaning
  + -1 more
It went very well. I have used them several times and will continue to use them in the future. I really have no details other than they are professional and they are not priced too high.
Description of Work: Cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Michael L.
10/2013
5.0
house cleaning
  + -1 more
Continues to out preform with every visit.
Description of Work: Regular house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Neil O.
10/2013
5.0
house cleaning
  + -1 more
McCarthy's Home Services always does a thorough job cleaning the house from top to bottom every month. They've been very responsive to my occasional requests for extra attention on certain rooms or areas. I've been very pleased!
Description of Work: I've been using McCarthy's Home Services for monthly house cleaning for the past year. I've been consistently impressed with their quality and responsiveness!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Contact information

4181 Forsythia Drive Lower Level, Cincinnati, OH 45245

http://www.mccarthyshomeservices.com

Service hours

Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Gutter Cleaning,
Leaf Removal,
Lawn and Yard Work

FAQ

McCarthy's Home Services is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

McCarthy's Home Services accepts the following forms of payment: Check,PayPal
Yes, McCarthy's Home Services offers free project estimates.
No, McCarthy's Home Services does not offer eco-friendly accreditations.
No, McCarthy's Home Services does not offer a senior discount.
No, McCarthy's Home Services does not offer emergency services.
No, McCarthy's Home Services does not offer warranties.
McCarthy's Home Services offers the following services: Maids & house cleaning.
Window, gutter cleaning, lawn, yard work, landscaping & leaf removal.

Contact information

4181 Forsythia Drive Lower Level, Cincinnati, OH 45245

http://www.mccarthyshomeservices.com

Service hours

Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM