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Help Plumbing Heating Cooling and Electric

4.1(
542
)

Heating and Air Conditioning, Plumbing, Drain Cleaning,

... +7 more

About us

Formerly known as Thompson Plumbing, Heating and Cooling. Established in 1932, HELP offers new installations, regular system maintenance and emergency repair for all types of plumbing problems, and all makes and models of heating and air conditioning systems in Cincinnati and Northern Kentucky.

Business highlights

87 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repairs Plumbing installation, Heating repair, Furnace tune-up, Furnace installation, Furnace Service, Air Conditioning installation, AC repair, Air Conditioning tune-up, Electrical repairs, fuse box upgrades, whole-house surge protection, residential generators.

Services we don't offer

Commercial services.

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.1542 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
11%
3
4%
2
9%
1
15%
Rating CategoryRating out of 5
quality
4.3
value
3.8
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Write a review
Showing 451-475 of 542 reviews
Robert E.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
I would use them again.
Description of Work: Our air conditioner wasn't turning on.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bernice L.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
George H.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Patty B.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great Guy, Great Job
Description of Work: replaced plumbling
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
DEBBIE S.
09/2016
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Alan D.
08/2016
5.0
electrician, heating & air conditioning/hvac, plumbing, water heater repair, sewer cleaning, drain cleaning
  + 4 more
Fixed
Description of Work: Fixed leak in toilet and replaced old intake line with newer higher quality line
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Debbie J.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
great
Description of Work: Preventative care. Ricky was great. He often was the service provider and I enjoy the continuity of care.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Chris O.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Richard C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Cleaned, and serviced very well !
Description of Work: They did all that was needed !
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alvera K.
06/2016
1.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: told me I needed repairs for out air conditioner. Got a second opinion and didn't need repairs that they stated at all. Too high price.
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
Ben S.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
everything went very well
Description of Work: Checked furnace and installed new electronic air filter
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John U.
04/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Dawne E.
04/2016
1.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 2 more
unknown
Description of Work: Came several times. They were supposed clean out a line and did not. Their reason for replacing a toilet, saying it was leaking was not accurate. They told me that they had a 2 for 1 sale on toilets and changed the offer after they brought toilets to 2nd at half off. They put in a larger water heater than they offered. It was all a sales job full of lies. It was not a service call. Months later I suffered a sewage back up that would not have happened if they had done their job. Altogether, what they didn't do cost me over $10,000.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from Help Plumbing Heating Cooling and Electric
Ms. [Member Name Removed], We can imagine that dealing with a mainline back up was frustrating. HELP does stand behind all of the work that we complete. We are sorry that we did not have the opportunity to HELP you with the issue. If you feel that there is any issue with the quality of the plumbing work, we would be happy to schedule a Senior Plumbing Specialist out to evaluate the situation. Feel free to contact the office and ask for the Service Manager.
A. Catherine L.
03/2016
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Called for a furnace inspection/tune-up as part of our service agreement. Technician recommended that the coil needed cleaning, so we agreed to it. He followed with a strong recommendation that all the ducts be cleaned. We have decided not to do this since other sources say it is not necessary.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$221
Roberta J.
03/2016
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Glen M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$15
Danny B.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
LARRY G.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Kyle J.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500
Response from Help Plumbing Heating Cooling and Electric
Thank you for your continued business! We appreciate the review!
Warren T.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Mary M.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
General maintenance check.
Description of Work: Checked and cleaned furnace
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
sherrie C.
01/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: They take care of any of our HVAC needs and also have installed a hot water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro
KENNETH J.
12/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They maintain our HVAC system and also do plumbing work.
Rating CategoryRating out of 5
Yes, I recommend this pro
Patricia L.
12/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Clean furnace
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$58
James P.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$139

Contact information

6 N Commerce Park, Cincinnati, OH 45215

https://www.333help.com

Service hours

Sunday:
8:00 AM - 3:00 AM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
8:00 AM - 5:00 AM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Electrical,
Sewer Cleaning,
Air Duct Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Help Plumbing Heating Cooling and Electric is currently rated 4.1 overall out of 5.

Sunday: 8:00 AM - 3:00 AM

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 6:30 PM

Saturday: 8:00 AM - 5:00 AM

Help Plumbing Heating Cooling and Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Help Plumbing Heating Cooling and Electric does not offer free project estimates.
Yes, Help Plumbing Heating Cooling and Electric offers eco-friendly accreditations.
No, Help Plumbing Heating Cooling and Electric does not offer a senior discount.
Yes, Help Plumbing Heating Cooling and Electric offers emergency services.
Yes, Help Plumbing Heating Cooling and Electric offers warranties.
Help Plumbing Heating Cooling and Electric offers the following services: Plumbing repairs Plumbing installation, Heating repair, Furnace tune-up, Furnace installation, Furnace Service, Air Conditioning installation, AC repair, Air Conditioning tune-up, Electrical repairs, fuse box upgrades, whole-house surge protection, residential generators.
Commercial services.

Contact information

6 N Commerce Park, Cincinnati, OH 45215

https://www.333help.com

Service hours

Sunday:
8:00 AM - 3:00 AM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
8:00 AM - 5:00 AM