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Help Plumbing Heating Cooling and Electric

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

Formerly known as Thompson Plumbing, Heating and Cooling. Established in 1932, HELP offers new installations, regular system maintenance and emergency repair for all types of plumbing problems, and all makes and models of heating and air conditioning systems in Cincinnati and Northern Kentucky.

Business highlights

87 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repairs Plumbing installation, Heating repair, Furnace tune-up, Furnace installation, Furnace Service, Air Conditioning installation, AC repair, Air Conditioning tune-up, Electrical repairs, fuse box upgrades, whole-house surge protection, residential generators.

Services we don't offer

Commercial services.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.1542 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
11%
3
4%
2
9%
1
15%


Rating CategoryRating out of 5
quality
4.3
value
3.8
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 526-542 of 542 reviews

Jerry A.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
Perfect!
Description of Work: We were extremely happy with your Sr. Service gentleman, Steve Dan. He was very professional, polite, curtious, and knowledgable. He explained everything he was doing so that we understood was going on. After dealing with this man, Thompson Heating & Cooling has gained a customer for life. I know that it is very hard to find an employee like Steve. He should be commended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Larry and Lura G.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
Extremely satisfied.
Description of Work: Emergency service was needed in the winter and they responded the same day, after hours. A special part was needed and the job was completed the next day. Annual service checks and I will continue to use only them for HVAC and plumbing. Very clean and cleaned up after the service was completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JO D.
10/2006
2.0
heating & air conditioning/hvac
  + -1 more
I did not call back.
Description of Work: No work was performed because of the price. ($1206)

Rating CategoryRating out of 5
punctuality
4.0


11/2001
5.0
air duct cleaning
  + -1 more
ON TIME AND VERY PLEASANT
Description of Work: CLEANED FURNACE AND NEW FILTERS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2001
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REPAIRED CENTRAL AIR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MICHAEL T.
09/2000
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: FURNACE CLEAN

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

09/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ANNUAL CLEANING & CHECK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: CLEANDED FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANN B.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ANNUAL MAINTENANCE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEROY T.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
RELIABLE
Description of Work: MAINTAIN FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ARTHUR M.
09/2000
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REPLACE AIR UNIT

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

CYNTHIA T.
09/2000
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: SERVICE

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

FRANCES W.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
CAME WHEN THEY SAID
Description of Work: CLEANED & CHECKED FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: NEW LEADS FOR BASEBOARD HEAT

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

09/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: SEASONAL TUNE UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA H.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: FURNACE FUN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REPLACE OF FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6 N Commerce Park, Cincinnati, OH 45215

https://www.333help.com

Service hours

Sunday:
8:00 AM - 3:00 AM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
8:00 AM - 5:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Electrical,
Sewer Cleaning,
Air Duct Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Help Plumbing Heating Cooling and Electric is currently rated 4.1 overall out of 5.

Sunday: 8:00 AM - 3:00 AM

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 6:30 PM

Saturday: 8:00 AM - 5:00 AM

Help Plumbing Heating Cooling and Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Help Plumbing Heating Cooling and Electric does not offer free project estimates.
Yes, Help Plumbing Heating Cooling and Electric offers eco-friendly accreditations.
No, Help Plumbing Heating Cooling and Electric does not offer a senior discount.
Yes, Help Plumbing Heating Cooling and Electric offers emergency services.
Yes, Help Plumbing Heating Cooling and Electric offers warranties.
Help Plumbing Heating Cooling and Electric offers the following services: Plumbing repairs Plumbing installation, Heating repair, Furnace tune-up, Furnace installation, Furnace Service, Air Conditioning installation, AC repair, Air Conditioning tune-up, Electrical repairs, fuse box upgrades, whole-house surge protection, residential generators.
Commercial services.

Contact information

6 N Commerce Park, Cincinnati, OH 45215

https://www.333help.com

Service hours

Sunday:
8:00 AM - 3:00 AM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
8:00 AM - 5:00 AM