Everything But the House

Description of Work: Coordinated getting items of value from my grandmothers house to their warehouse and then sold thos items.

Description of Work: They did everything to sell everything but the house. Excellent. I would recommend it highly. There were no downsides.

Description of Work: All my contacts with EBTH were excellent. The curator spent several weeks researching and photographing items for auction. Results exceeded my expectations!

Description of Work: I bought a mirror and it went fine.

Description of Work: EBTH did everything to organize and photograph all the items to create and run a very successful online auction for my Father's estate. All terms and responsibilities were fair and clearly communicated throughout the process. They made a difficult and daunting process as pleasant and effortless as I can imagine it being.

Description of Work: Late delivery

Description of Work: Have purchased a variety of items through EBTH on-line auctions. Popularity of the site means, naturally, competition has increased and prices have escalated. Range of locations has also increased, which is great. | |My last purchase was of something 'sight unseen'; I bid successfully on an item based on its online description. I have stopped using the site because the item was NOT as described and is not useful to me. Buyer beware. |

Description of Work: Used the Columbus office to help sell my father's furniture and artwork through their consignment warehouse option. Individual came to Dad's house and looked over the furniture, and advised they could not take any. They reviewed the oil and water color paintings done by Mom and loaded 10 or so in the trunk of their car for an online auction "next week". the items finally went on auction in October after I kept following up on their status, and four paintings sold for a total of $2.00. For that price I would have kept them. next time it will be ebay.

Description of Work: I bought something from the EBTH and had it shipped from another state. No one ever contacted me to tell me my item arrived. I had to call and find out where I could pick the item up at plus once I did, I found that they had broken their piece of furniture while they shipped it. When I consulted them the offered to refund only half the shipping for the item. I found that the description they posted of the item made it sound like it was in far Bette shape than it actually was and was very disappointed once I received it. It was a chest of drawers and they didn't even bother to clean the clothes out of it. All in all I really wasn't very happy with my experience. After I wrote this email, EBTH contacted me about my issue. They offered to return my item for a omelette refund, instead we settled on just refunding the shipping. They went head and refunded some of the tax I incurred from the shipping as well. They were very professional and made it clear that my satisfaction was very important. They said they would do whatever needed to make sure I was happy. I was very impressed with their customer service.

Description of Work: They ran a whole house estate auction. Spent weeks going through everything and photographing, researching and organizing. Then they upload to their website and send out emails to all their clients. Held an open house. Staffed for security. Auction is online for a week. They call certain collectors to showcase special things you may have. Paid promptly.

Description of Work: Pricing, staging, and managing the sale of contents of my home. The fees for the work they did for me was 25% of proceeds. After touring my place, we decided on the date for the sale. They handled everything after that. They consolidated all the furniture, art work, decorative accessories, gardening items, etc. etc.; priced it, advertised it, and ran the sale. They put photographs on their website. It's a very professional looking website. They were prompt about returning phone calls and very prompt about sending the proceeds along w/complete documentation.