Description of Work: Showed up over an hour late. Very slow workers. Had to come back several days later to complete work due to rain. Better work the second time back, but too slow.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$229
Raymond M.
04/2015
5.0
lawn service, mulch
 + 0 more
.
Description of Work: MULCH WAS PUT ON THE Flower beds and around the trees and plants. It all went very well. The workers were quite efficient and very professional. We were very pleased with a job well done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
Fred O.
04/2015
5.0
lawn service
 + -1 more
unknown
Description of Work: Cleared weeds trimmed bushes, cut back roses
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$114
KATHLEEN K.
04/2015
1.0
lawn service
 + -1 more
unknown
Description of Work: Called and left message. They did not even reply.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Emes Lawn Care & Snow Removal LLC
We returned the call within an hour. We were on the phone with other customers. When someone leaves us a message we fill out a form with the info left. We then call back. We document when we called and if a message was left. We called and left a message. We called a second time the next day but did not leave a message. We did not hear back so we assume you did not need our services any longer.
Ronda R.
04/2015
1.0
lawn service, leaf removal
 + 0 more
unknown
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$12,000
Response from Emes Lawn Care & Snow Removal LLC
We are not sure what the issue here is. Perhaps this is a mistake. We were hired last year to do a pretty large job. The customer was very happy and hired us twice more for other large jobs (although all the work combined did not add up to $12000 so we are not sure where this number came from). She was very pleased after each job and never called to complain or raise any issues. All of the work was done last summer and this review is just now going up. We still think this is a mistake. Perhaps this customer thought she was leaving feedback for a different vendor.
Pearletta W.
02/2015
1.0
lawn service, snow removal
 + 0 more
.
Description of Work: they where to remove leaves from my home. But they went to the wrong address. Then refused to clear the leaves at my address. I contacted them early on the day of the service and we determined that they where at the wrong address. Yet they did not complete the service at the wrong address or come to do the work at the right address. The company made excuses as to why this was my mistake and they did not hold any responsibility.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$179
Response from Emes Lawn Care & Snow Removal LLC
We went to the address sent to us by Angie's List. They sent us the address from your profile. We called you the same day you bought the 4 hour big deal. We scheduled the job for two days later. You never informed us that you no longer live at this address. You only updated your profile the day after we finished the job. This has been confirmed by Angie's List. We had already completed the 4 hour job of cleaning up the leaves at the property when you called to see why we had not shown up for the appointment. The only thing left to do was haul away the leaves which was an extra charge. At that point you realized we were at your other address. You informed us that you would not pay for the leaves to be hauled away so they were left in a pile at the curb. You wanted us to come to your new address and perform another 4 hours of work for free. We are great at what we do, but we are not mind readers. You need to either update your profile before you buy a deal or inform us that the address being given to us is not the address you want the work performed at. We offered to honor the same deal at the same price even though the deal no longer existed. You refused and expected us to work for free. You would not take any responsability for your mistake. You tried to change your profile and blame it on us but you were unaware that the date and time that you update your profile is documented by Angie's List and it was done a day after we completed the job. We try to work with our customers. We work very hard to make them happy. Thankfully we are pretty successful at making our customers happy. In this case nothing short of cleaning the leaves at both of your properties for the price of one, which was purchased at a very steep discount to start with, would make you happy.
Natalie D.
02/2015
5.0
lawn service, snow removal
 + 0 more
unknown
Description of Work: Yard cleanup and trimming. Clean up and mulching of beds. Went very well
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Denny S.
01/2015
5.0
lawn service
 + -1 more
unknown
Description of Work: They arrived exactly on time and removed every leaf in the front and side yard and along the driveway from back to front as requested. They were very professional and I will absolutely use their service again in the future.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Donna S.
01/2015
4.0
lawn service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$199
Lee C.
01/2015
5.0
lawn service
 + -1 more
unknown
Description of Work: They arrived as planned and worked very well. I was very pleased with the work and especially with the supervisorr/planner for the efforts. I would highly recommend this service provider.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Chuck W.
01/2015
5.0
lawn service
 + -1 more
unknown
Description of Work: Fall cleanup of backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
carol L.
01/2015
3.0
lawn service, leaf removal, mulch
 + 1 more
unknown
Description of Work: They power-blew all the leaves on to a large tarp and cleaned out mulched areas of the yard. Just going to say I didn't understand the math used to arrive at the 238.00 charged. I knew leaf disposal was an extra 40.00. The special was 119.00 which was put on my credit card through Angie's List. The explanation was EMS provided 2 extra laborers at $35 each =$70, WHICH I HAD NOT BARGAINED FOR. The SPECIAL STATED 4 LABORERS. Had I known there would be such a discrepancy in the cost, I would have contracted another Angie's List company to do the job for $99.00.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$238
Response from Emes Lawn Care & Snow Removal LLC
This was a 4 hour deal, not a 4 laborer deal. No where in the deal does it state you are purchasing 4 laborers. Angie's List puts together the wording of the deal and they do a pretty good job at making the deal clear. I don't see how it could be much clearer. You just have to read it before buying it so you see what you are purchasing. It states that the amount paid to Angie's List is for 4 man hours worth of yard work. It clearly states that if there is 1 laborer it equals 4 hours of work, 2 laborers equals 2 hours of work, 4 laborers equals 1 hour of work etc. It also clearly states that if the time it takes to do the cleanup exceeds the 4 man hours purchased, the cost is $35 for each additional hour. It also clearly states that haul away of materials, in this case leaves, is an extra fee. You were charged an additional 2 man hours (over the 4 man hours purchased from Angie's List) and a haul away fee ($40) bringing the total to $110 plus tax. Please please please read the deal before you buy it. I am sorry you did not understand the deal. Our guys and gals do a great job and we aim to please. Thanks
Richard D.
01/2015
5.0
lawn service
 + -1 more
Went very well and timely.
Description of Work: Cleaned up yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Nancy A.
12/2014
5.0
lawn service
 + -1 more
Great
Description of Work: Fall cleanup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jan L.
12/2014
5.0
landscaping, lawn service, lawn treatment
 + 1 more
Very good job
Description of Work: Cleaned/weeded landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jamison G.
12/2014
5.0
lawn service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Sandra M.
12/2014
5.0
lawn service
 + -1 more
unknown
Description of Work: Cleaned leaves, removed bushes, cut back perennials and removed all debris from property. They arrived on time, all employees were professional, hardworking and polite. They did everything I asked them to do. Would definitely use this company again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
Bill T.
12/2014
5.0
landscaping, lawn service
 + 0 more
unknown
Description of Work: I purchased 6 hrs of landscaping for $189. I have also had them cut my grass twice. They have showed up when they said they would an done a good job. I was particularly pleased with the landscaping clean up they did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
LINDSAY K.
12/2014
5.0
lawn service
 + -1 more
unknown
Description of Work: We purchased their services through an Angie's List deal. We purchased 8 hours of service. The owner/manager sent 4 men for two hours. They were very efficient and did great work. The removed all of the vine from our backyard and mulched the area. They then worked on the front. We paid from some additional time from them to finish the front of the yard as the job was too large and took longer than the eight hours we initially paid for. They were very hard workers and were very polite. We plan to use their services next spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BONNIE S.
12/2014
5.0
lawn service
 + -1 more
unknown
Description of Work: They performed yard cleanup, weeding and edging, as well as ground cover maintenance. They were prompt, courteous, and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
MaryBeth P.
12/2014
5.0
lawn service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARVIETTE J.
12/2014
2.0
lawn service
 + -1 more
unknown
Description of Work: they showed up with a crew of four and worked 45 minutes.the only thing they did was trim 3 hedges and butcher my rose bushes.there wasn't any kind of cleanup done
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$119
Response from Emes Lawn Care & Snow Removal LLC
I am sorry you feel this way but this is an untrue account of what took place. We did show up with 4 people. Not only did we work the full 4 man hours bought but we actually went over the allotted time. Being that we were not there much longer than the 4 man hours, we did not charge for the overtime. You were very happy with the job done at the time (including the cleanup). As a matter of fact you hired us to do more work. We did some bed work and put down mulch in all the beds. Again you were happy and wanted us to come on a regular bases to cut the grass as your previous landscaper did not work out. We had to decline as we did not have a grass cutting route in the area. The work was done in May and you did not pay for the second job. We sent invoices in the mail, we called and left messages, and we sent emails and we never heard back from you. If there was an issue with our work why did you hire us for a second job, ask us to come back on a regular bases, and not respond to our calls or emails to complain about our work?
Richard D.
11/2014
5.0
lawn service
 + -1 more
Fantastic
Description of Work: Yard cleanup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
PATRICIA B.
10/2014
5.0
lawn service, tree service
 + 0 more
.
Description of Work: They moved and planted a very large tree. They did some brush clearing for us earlier in the season. They are excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Paul P.
10/2014
5.0
landscaping, lawn service, mulch
 + 1 more
unknown
Description of Work: Emes did a very nice job of trimming the bushes in our front mulch beds and cleaning up all the trimmings.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Leaf Removal,
Tree Service,
Lawn Fertilization & Treatment,
Snow Removal,
Pavers and Hardscaping,
Gutter Cleaning
FAQ
Emes Lawn Care & Snow Removal LLC is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Emes Lawn Care & Snow Removal LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa