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Crane Heating & Air Conditioning Co

Heating and Air Conditioning, Natural Gas Lines

About us

Locally owned and operated for over 60 years. Free Comfort System evaluations and estimates. 24 hour service for existing systems

Business highlights

71 years of trusted experience
Emergency Services Offered

Services we offer

Comfort System Evaluations, installations, & repairs on furnaces, heat pumps, A/C, air humidifiers/cleaners and geothermal systems. We service all makes and models.

Services we don't offer

Residential or commercial plumbing services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.747 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 26-47 of 47 reviews

Thomas K.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crane Heating & Air Conditioning Co
Thank you so much for the positive review, Mr. [Member Name Removed]. Have a "cool" summer.

Suzanne L.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a new high efficiency furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Response from Crane Heating & Air Conditioning Co
We love to hear from comfortable customers. Have a great summer!

Lynette S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install April Air Humidifier. They were very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Crane Heating & Air Conditioning Co
Good afternoon [Member Name Removed]. I just want to thank you for taking the time to acknowledge a job well done. We are thrilled that you are pleased with the work that was performed. I will make sure to let Jamey and FJ know that you were happy.

Nick C.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crane Heating & Air Conditioning Co
Thank you so much for the positive review [Member Name Removed]. Being a family owned company, with a small advertising budget, the vast majority of our business comes from referrals. You have been a customer for a long time and we genuinely appreciate your business and the kind words. Have a happy new year!

LOUISE V.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$118

Response from Crane Heating & Air Conditioning Co
Thank you so much for the great review.

Ivan B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Crane Heating & Air Conditioning Co
I'm glad we could help. Thank you for your business.

Jeff M.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
lThe woman who answered the phone was very friendly, and called to let me know the tech would be arriving late, but he showed up within the specified time block. He took the time to explain to me what he was doing. They could have easily ripped me off, but instead found the problem to be a flame sensor that needed to be sanded off. I was only charged the $130 for the tech to show up. I highly recommend Crane Heating and A/C.
Description of Work: Furnace was not working properly, it would attempt to start but would keep shutting off. Called for Crane to come out and have a look.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Crane Heating & Air Conditioning Co
Good afternoon [member name removed]. Although you wrote this review about two years ago, I just recently spoke to the folks at Angie's list on how to respond to reviews. I just wanted to thank you for the strong review. The vast majority of our business comes from referrals, so we appreciate the kind words. Crane Heating is celebrating our 60th year as a family owned HVAC company and we wouldn't be able to say that without loyal customers like you. If you need anything else, you know where to find us. Have a good day.

Eric S.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Serviced my Air Conditioner promptly and professionally. Gave unsolicited advice on how to gain better efficiency our of my unit. Scheduled visit from voice mail left the night before. Very happy with service, will use again should the need arise! Price of the service call was fair and competitive. Price of part seemed high, but not much I can do about that!
Description of Work: Air Conditioner stopped working. Service technician quickly identified the problem and had parts on hand to repair it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$336

Response from Crane Heating & Air Conditioning Co
Thank you for the kind words.

BILL J.
04/2009
4.0
heating & air conditioning/hvac
  + -1 more
Crane Heating & Air respond to my phone calls quickly. They are a little pricey but they provide good service. I will continue to use their service in the future.
Description of Work: I have Crane Heating & Air Conditioning come out to service our HVAC equipment.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Crane Heating & Air Conditioning Co
Thank you for the kind words [Member].

LAURA K.
02/2009
5.0
heating & air conditioning/hvac
  + -1 more
They were very good. They did a really nice job. We bought a top of the line furnace and we got a rebate on it. Everything was fine. We are saving several hundred dollars a year.
Description of Work: Crane Heating and Air replaced a furnace for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Crane Heating & Air Conditioning Co
Comfort and savings is our main goal for our customers. Thank you for your business.

Jessica W.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
We have a service contract with them and they come out twice a year to maintain our air conditioner. We pay once a year, which includeds a furnace cleaning in the fall and a air conditioning check in the spring. They came out to clean the air conditioner one spring and noticed that the motor was broken. They ordered the part for us under warrenty and installed it the next day.
Description of Work: We use Crane for our Heating and cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Beverly T.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
We found their sticker on the heater when we moved in 5 years ago. We called them the 1st year to come and clean it and they do call us twice a year, each time they come they are prompt, efficient, they do a very good job. Their prices are very reasonable.
Description of Work: Cleaning and repair the furnace and a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

John A.
03/2008
5.0
heating & air conditioning/hvac
  + -1 more
Called on Monday. Came first thing Tuesday morning to do estimate. Gave estimate after looking at options for repair/replacement. Came back that afternoon with materials and completed job.
Description of Work: Replaced/repaired and re-ran flexible ductwork for HVAC system in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$373

Mark L.
06/2007
1.0
heating & air conditioning/hvac
  + -1 more
I called on Wednesday. Immediately after I called, a Crane technician showed up at my house. He looked at my outside unit and said "Yep, it's frozen. I'll have to come back after it thaws. That will be $95, but I will be back tomorrow to continue work". I waited most of Thursday for someone to show and at 3:30, Crane called and said he could not make it today. Crane said someone would come Friday, but they were a no-show. The office is closed on the weekend. On Monday, I called and Crane said he could come out Tuesday. As this was the third change, I just asked for my $95 back and I will find someone else. The phone operator put me on the phone with Mr. Crane and he said that he would not refund any money and that service call is $95.
Description of Work: The A/C in my house stopped working, so I called Crane Heating and A/C to determine the problem and fix.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$95

Nikki L.
12/2000
3.0
heating & air conditioning/hvac
  + -1 more
THEY GAVE ME ONE ESTIMATE ON THE PHONE AND WHEN THEY CAME OUT AND PREFORMED THE WORK THEY CHARGED ME DOUBLE THE PRICE
Description of Work: FIXED A GAS LEAK

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Response from Crane Heating & Air Conditioning Co
We don't service Indianapolis Indiana, so I am not sure you have the right company.

JOANN M.
10/2000
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: CHECKED THE HEATING

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

ANNE B.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REG SERVICE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHLEEN S.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
VERY GOOD
Description of Work: INSTALLED AIR CONDITIONING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ANNUAL FURNACE SERVICE, REPAIRED HUMIDIFIER

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

MARDI & JOHN P.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: NEW SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD S.
09/2000
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: FURNACE THERMOCOUPLER

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JOHN B.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
GREAT, GOOD >& DEPENDABLE
Description of Work: ANNUAL CLEANING & CHECK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

24 Clay St., Cincinnati, OH 45217

craneheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Natural Gas Lines

FAQ

Crane Heating & Air Conditioning Co is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Crane Heating & Air Conditioning Co accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Crane Heating & Air Conditioning Co offers free project estimates.
Yes, Crane Heating & Air Conditioning Co offers eco-friendly accreditations.
Yes, Crane Heating & Air Conditioning Co offers a 5% senior discount.
Yes, Crane Heating & Air Conditioning Co offers emergency services.
Yes, Crane Heating & Air Conditioning Co offers warranties.
Crane Heating & Air Conditioning Co offers the following services: Comfort System Evaluations, installations, & repairs on furnaces, heat pumps, A/C, air humidifiers/cleaners and geothermal systems. We service all makes and models.
Residential or commercial plumbing services.

Contact information

24 Clay St., Cincinnati, OH 45217

craneheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed