Cooper Electric

Very good, they were prompt, professional, very easy to work with and coordinate schedules with. The ability to coordinate schedules was particularly important as it required us moving a lot of furniture. Didn't break anything or create any messes, and everything works.

I WAS FAMILIAR WITH COOPER ELECTRIC BASED ON WORK THEY DID FOR MY EMPLOYER.THEY ALWAYS DID EXCELLENT QUALITY WORK..THEY WERE PROMPT IN PROVIDING A QUOTE TO INSTALL A NEW CIRCUIT BREAKER PANEL FOR MY HOME..WHEN I SELECTED THEM TO DO MY WORK THEY SET UP A DATE TO DO THE JOB.tHE TECHNICIANS ARRIVED ON TIME 7;30AM AND WORKED UNTIL THE JOB WAS FINISHED 5:30 PM . THEY CLEANED UP EVERYTHING BEFORE THEY LEFT FOR THE EVENING. eVERY THING WAS DONE 1ST CLASS..i AM VERY PLEASED.

I had this company come out as one of my circuit breakers went off. Electrician went through the circuit and found the bad outlet where ground wire was frayed. He fixed it and put circuit back together but after he left on of the switches in my 4 way switch did not work. We waited a while to call about his but when we did he came back out to tell us that that switch had gone bad the exact day that he fixed the outlet upstairs. For this I had to pay 140. Then they would come back and charge and additional 40 to install a new switch. Irritated and confused as to how that could possibly happen the same day. Then the next day the entire circuit went out as it had orginally done when he fixed it in December. I pulled the outlet he had pulled out before to show me the frayed ground wire and it was frayed once again. So at the end of the day I now have my old problem and a new one and 320 down the drain.

Whole service call was done efficiently with explanations along the way!

I would not use them again.

Great job - highly recommend Dave McGrath if you can schedule him to do the work in representing Cooper Electric.

After my initial efforts to solve the problem, I called Cooper Electric. They were able to schedule an appointment in a few hours. The office detailed the charges for a service call, plus per hour charges and any material or parts needed.Technician showed up on time, listened carefully to what had happened, and started tracing the faulty circuit, which involved moving furniture to test outlets, and many trips up and down stairs to check outlets and panels. He was very careful about moving furniture. He was able to diagnose and repair the problem, and discussed the electrical problems found in a house of 1955 vintage. He offered an overview of the whole house diagnostic survey, which I said I might be interested in at a later date. I am very satisfied with this service call-- and my tree lights are shining once again! The only irritation I experienced was after the technician had left, and I found a yard sign for Cooper Electric in my front yard. I wasn't asked about this, and would have preferred not to have this advertisement left without my permission.

They sent an 'estimator' whose only purpose was to sell us a $3000 inflated diagnostic test over while house - JUST TO DIAGNOSE, involving no repair or rewiring. This proved to be a waste of our time. We have had since then help from another company that has cleared up our problems for about $600. Cooper now works with another co. called Current.

The electrician arrived on time, surveyed the issues we discussed and made a plan of action. If he didn't know exactly where we worked in the garden, he didn't hesitate to ask. He worked diligently and was careful not to disturb plants that were not in his way. He was very thoughtful, precise and worked as if this was his own home. He was friendly and answered all of the questions we had. We felt safe in knowing that the job was done correctly and that no one would be getting electrocuted when the fountain was in use ! We would use Cooper Electric again, and refer them as well.

After Cooper completed the inspection they then left a sign in our yard without our permission. We contacted the company to see who was responsible for leaving the sign and they stated they would have someone call us back and I am yet to receive a call back from Cooper.

Service was great, good price and professional. However, they never called me ahead of time and showed up at our house just as the sun started to rise around 715am. Would have been nice to have an idea about when they were going to show up and how long the service would take.

He was even early which delighted me. Came in reviewed the situation and went to work. Made sure that I was satisfied with his work. Quick and painless for me.

The whole experience was excellent. I requested an estimate via the company's web site. I was called promptly and an appointment was made for the estimate. The electrician Mike came out and talked with us and went over what would be required. Although the estimate of $1000 seemed initially high, we realized the effort that would be involved. The foyer light fixture is two stories above the floor; another fixture was over a set of stairs; and the third fixture was a kitchen ceiling fan/light 12 feet above the floor. On the appointed day, Mike arrived right on time, as did his helper with the ladders. The whole process took 3 hours. Everything was handled very neatly and professionally. They took extra care not to damage anything with the huge ladders they used. We are very satisfied with how things turned out.

We used Cooper Electric last June to mount an outdoor television and to run electricity to the area. I was pleased with the initial work but unfortunately there was a mounting issue where the mounts failed causing my tv to fall and break. I contacted the company and was put in contact with the owner. He (and his electrician) inspected the issue, cleaned up the mess, accepted responsibility, and paid for/repaired the issue. This was all done in a pleasant, quick, fair, and non-confrontational manner. The owner was present and assisted at re-installation. While I was disappointed in the initial mount failure, the response to it was, in my opinion, exceptional and not what I am used to when dealing with this type of situation. I will use Cooper Electric again and would recommend them to anyone needing electrical work. They really stand behind their work.

We recently purchased a second home and called Cooper Electric because they did such a great job on our first home. The technician was prompt but somewhat shy. He did not identify his company upon arrival. We were expecting 3 to companies to come that day to work on the house so I had to ask which one he was from to know which job he would be dealing with. I showed him the large portion of the basement that had no electrical outlets and he showed me two options for running the wires. One option was to run wire by drilling through the attic floor, down into the dining room wall (where he would have to cut a hole into the wall to fish for the wire) and then run the wire into the basement through the ceiling panels through pipes leading to the outlets. He said it would cost a little over $400 because they get paid by the hour. The second option (which I chose) was to run circuit down to a pipe to each plug from another plug in the basement that was on it's own 20 amp breaker. He said that this option was a lot quicker and easier for him to access without cutting into the wall. I thought that it would be a little cheaper because he said that"it would be a lot quicker". The price ended up significantly over $400 but he did do a great job, worked quickly, and cleaned up the area after he was done. I would recommend this company and use them again but agree to a price before the work begins.

We've used them a couple of times and have really been happy with them. He told us exactly what to do and saved us a lot of money. They are very good. He totally rewired our previous house and did a great job.

Very pleased with their service. Identified himself when the tech came to the door. Did exactly what I asked him to do and was in and out in a timely manner.

The service portion at my house was fine. The price was on target with the phone quote I received and the electrician was efficient with his time. I appreciated that because they bill labor charges by the half-hour (30-minute increments). The reason I rated my overall experience as a "B" is because he was late. When I made the appointment Cooper gave me a two-hour window. Nearly 30 minutes after the window expired, when I was searching for another provider, the electrician called me to tell me he was on his way. I noted that he was late and he told me that he had to attend to another customer who had had their electricity turned off. I scheduled my work day around this two-hour window so a courtesy call would have been nice a nice touch.

He came back with an estimate which seemed reasonable. However, he said they were swamped and wouldn't be able to get someone out for 3-4 weeks. He emailed me the estimate a few days later as he had some computer issues.

We were selling the home and the inspector found aluminum wiring so we had to get it replaced. They were fast fair and clean. In addition when it came time to tell the buyers the work was done they wanted have the home re-inspected. Both their agent and the inspector assured them Cooper was one of the best in the city and if Cooper did the work it was done right so the deal closed as expected.

everything went smoothly and effiecently

Work done quickly, explained updates needed

Anthony arrived on time, worked quickly and efficiently. Checked out GFI outlet, sealed with silicone caulk and made sure everything was in working order.

He arrived 5 minutes earlier than the stated time and spent 5 hours here working non-stop. Very pleasant and professional. My only concern was that I had to wait almost a month to get the particular person I had requested to be available only on a Thursday or Friday. But he was worth the wait! It all went very well and I'm a happy customer!

They were certified in the process that they used to correct a problem with aluminum house wiring. They have special equipment and certification for the process to make the wire safer. They had one supervisor. The rest were training in electrical. They have the people and resources to do good work with electrical in the home.