Cooper Electric

THEY WERE ABLE TO SCHEDULE WORKERS TO COME OUT THE DAY I WANTED. THE TWO MEN WERE VERY NICE; REALLY WENT THE EXTRA MILE FOR ME. A REPRESENTATIVE PREVIOUSLY CAME OUT TO REPAIR 3 CEILING FAN LIGHT SWITCHES. WHEN THE REPAIR PERSON CAME AND WAS NOT ABLE TO REPAIR THE SWITCHES (BECAUSE OF THE MODEL OF THE FAN), HE TOLD ME HOW TO GET NEW PARTS AT A RETAIL STORE. HE DIDN'T CHARGE FOR THE CALL. ON-TIME, COURTEOUS, AND HONEST!

THE COMPANY DOES VERY FAST WORK. I ACTUALLY FELT LIKE THEY WERE WORKING HARD TO COMPLETE THE JOB AS FAST AS POSSIBLE. THEY SPENT SOME TIME WITH US EXPLAINING THE REPAIR. THEY COMPLETED THE WORK IN 45 MIN.

I AM STILL WAITING FOR A FOLLOWUP CALL FOR A BASEMENT OUTLET.

VERY RESPONSIVE, ON TIME, FIXED ALL PROBLEMS, EXCELLENT CUSTOMER ORIENTATION.

WANTED TO CHARGE TWICE WHAT THEY QUOTED BUT THEY STUCK BY WRITTEN ESTIMATE. GOOD BUT EXPENSIVE. THEY PREVIOUSLY THEY CAME TO RESOLVE 3 MINOR ISSUES. THEY SPENT A LOT OF TIME AT $80 PER HOUR TO TELL ME THAT A SMOKE ALARM HAD NO POWER TAP, THAT A FUSE TRIPPING MAY BE A WIRING ISSUE, AND CHANGED A BULB ON AN OUTDOOR LIGHT IN WHICH THE BASE TURNED WITH THE BULB. I THINK THEY WERE STRAIGHTFORWARD, BUT I ALSO THINK THEY COULD HAVE BEEN MUCH MORE EFFICIENT WITH THEIR TIME AND MY MONEY.

ESTIMATOR CAME ABOUT A WEEK AFTER CALL, SUGGESTED WAYS TO SIMPLIFY JOB AND REDUCE COST, AND ELECTRICIAN ARRIVED ON SCHEDULE AND COMPLETED WORK PROMPTLY.

OVERALL GOOD EXPERIENCE. PLEASED WITH RESULTS.

VERY TIMELY AND POLITE. THE ESTIMATE WAS IN LINE WITH ALL THE OTHERS, HOWEVER DID NOT INCLUDE ANY DRYWALL REPAIRS OR PAINTING THAT WOULD OCCUR AS A RESULT OF THE WORK. I WENT WITH ANOTHER COMPANY THAT HAD BETTER IDEAS ON HOW TO MINIMIZE DAMAGE TO THE EXISTING DRYWALL EVEN THOUGH THEIR ESTIMATE WAS A BIT HIGHER. EVERYTHING I REQUESTED WAS INCLUDED IN THE ESTIMATE.

DID A GREAT JOB. I AM VERY PLEASED WITH THIS COMPANY.

THESE PEOPLE DID A GREAT JOB AND WE WOULD USE THEM AGAIN.

MIKE WOOD WAS OUR FIRST SERVICE TECHNICIAN, AND WAS WONDERFUL TO WORK WITH. HE COULD NOT HAVE BEEN NICER, AND WAS A BIG HELP. TOM WOODS WAS OUR SECOND SERVICEMAN. HIS WORK WAS EXCELLENT AND WOULD RECOMMEND COMPANY TO ANYONE.

HANDLED BOTH LARGE AND SMALL PROJECTS WITH EASE. GAVE US GOOD RECOMMENDATIONS TO ADDRESS VARIOUS ELECTRICAL ISSUES IN OUR HOME.

WORK WAS PROFESSIONALLY DONE AND CLEAN UP WAS GREAT!!

MIKE, OUR ELECTRICIAN WAS EXCELLENT.

LEFT WIRE SNIPPINGS ON FLOOR, AND NEW SWITCH WAS SLIGHTLY OFF CENTER WITH THE ONE ABOVE IT.

THEY NEVER CALLED US BACK. WHEN I CALLED TODAY, THEY SAID THEY COULDN'T GET TO US FOR 4-5 WEEKS. WHEN I LAST SPOKE WITH THEM, THEY SAID THEY WOULD GET BACK TO US WITHIN A WEEK.

THEY GAVE ME $25 OFF MY ORDER BECAUSE OF A COUPON IN REACH MAGAZINE AND I HAD THE MAGAZINE BUT IT DIDN'T HAVE A COUPON FOR THIS PARTICULAR MONTH!

THE MAN WAS VERY PLEASANT AND PROFESSIONAL.

GOOD ELECTRICIAN - STAN. I HAD A PRINTED LIST OF WHAT I WANTED THEM TO DO TO MAKE SURE THERE WAS NO MISUNDERSTANDING.

THEY DID NOT REPAIR ANYTHING. THE ESTIMATE WAS NOT FREE. THE ESTIMATE DID NOT COME FOR THE POOL HOUSE UNTIL A MONTH LATER. THEY WERE IN A BIG HURRY WHEN HE WAS HERE.

THE APPRENTICE WHO ACCOMPANIED THE OTHER EMPLOYEE WAS VERY NICE AND GAVE HELPFUL INFORMATION.

THE ENTIRE TIME THEY WERE HERE, STAN SAID HE WOULD BE ABLE TO GO HOME EARLY AND THAT THIS WOULD BE HIS LAST JOB (AT 9AM!). IT SOUNDED LIKE STAN WOULD MAKE HIS MONETARY QUOTA FOR THE DAY ON OUR JOB. THIS WAS STANS LAST WORDS: LOOKS LIKE IM GOING HOME EARLY TODAY. LARRY HAS TO KEEP WORKING. IT TOOK STAN ALMOST 30 MINUTES TO CALCULATE THE BILL, TIME WHICH HE INCLUDED IN THE BILL. STAN SAID TO THROW AWAY THE COOPER ELCTRIC BUSINESS CARD AND GAVE ME HIS PERSONAL CARD. HE SAID IF I CALL HIM NEXT TIME I NEED ELECTRICAL WORK, HE WOULD GIVE ME A DISCOUNT ON TODAYS WORK. ALSO, MATERIAL FEES WERE NEVER APPROVED, NOR EVEN DISCUSSED. WE ARE VERY DISAPPOINTED!

THEY WERE PROMPT, COURTEOUS, AND PROFESSIONAL. THEY CAME OUT THE SAME DAY I CALLED AND GOT RIGHT TO WORK.

STEVE DID A GREAT JOB AND CLEANED UP

IT WAS $76 FOR THE FIRST HALF HOUR $18 FOR EVERY QUARTER HOUR THERE AFTER.