Cooper Electric

KEITH, THE ELECTRICIAN THAT CAME OUT WAS TERRIFIC. HE WAS RIGHT ON TIME (7:30 AM) AND VERY COURTEOUS. WE ARE HAVING HIM BACK TO DO MORE WORK. WE RECOMMEND COOPER ELECTRIC HIGHLY.

THE INVOLVEMENT, CONVERSATION, AND REVIEW OF THE WORK I REQUESTED WITH MR. JACK CUMMINGS, ACCOUNT EXECUTIVE OF COOPER ELECTRIC WAS MOST CONGENIAL, PLEASANT, AND INFORMATIVE. FURTHER ASSOCIATION WITH MR. STAN WELLS, ELECTRICIAN, RESPONSIBLE FOR TOTAL INSTALLATION ACTIVITY WAS EXCELLENT. ALSO TELEPHONE CONVERSATION WITH DARYL OF COOPER ELECTRIC OFFICE WAS HIGHLY SATISFACTORY IN ALL ASPECTS.

THEY WERE RUDE AND OVER PRICED. IT TOOK TWO OF THEM ALL DAY LONG TO PUT A NEW CIRCUIT IN ABOVE MY BOOKSHELF IN MY LIVING ROOM.

EXCELLENT AND KNOWLEDGEABLE COMPANY. EXCELLENT RESULTS.

ELECTRICIAN WAS PROFESSIONAL, COURTEOUS, EFFICIENT AND ON TIME. I PLAN TO USE THEM AGAIN IN THE VERY NEAR FUTURE...

THE WORK TURNED OUT TO BE MUCH SIMPLER THAN EXPECTED. HOWEVER, EVERYTHING WENT 100% SMOOTHLY. THE PHONE WAS ANSWERED PROMPTLY, A CONVENIENT APPOINTMENT WAS MADE FOR THE NEXT DAY, THE TECHNICIAN SHOWED UP HERE ON TIME, AND HAD THE FIX DONE WITHIN MINUTES. THE CHARGE WAS VERY REASONABLE. ALL IN ALL, A POSITIVE EXPERIENCE.

VERY PROFESSIONAL AND PROMPT. VERY CONSCIENTIOUS ABOUT WORKING TO SAVE ME MONEY ON THE JOB! ONE OF THE WORKERS WHO CAME TO DO THE REPAIR WORK ALSO OFFERED SOME GREAT ADVICE ABOUT OTHER REPAIRS [PLUMBING] I NEEDED DOING--WHICH WAS HIGHLY APPRECIATED! VERY RESPECTFUL AND COURTEOUS--A REAL PLEASURE TO DO BUSINESS WITH THEM.

MR. WELLS WAS A LITTLE LATE, BUT WAS CAREFUL, CONSCIENTIOUS AND FRIENDLY. THE CONDUIT ISN'T THE MOST ATTRACTIVE FEATURE OF OUR HOUSE, BUT IT IS WHAT THEY TOLD US IT WOULD BE, AND THE HOLES ARE SEALED WELL.

STEVE WAS PROFESSIONAL AND VERY EFFICIENT WITH TIME AND TROUBLE-SHOOTING. ANSWERED NUMEROUS QUESTIONS I HAD ABOUT FUTURE ELECTRICAL PROJECTS, WHICH I WILL USE COOPER ELEC. FOR.

VERY POLITE, AND WORK WAS VERY SATISFYING.

HE DID A GREAT JOB, AT A GREAT PRICE.

VERY PROMPT, COURTEOUS, REASONABLY PRICED. I USED THE ANGIE'S LIST COUPON.

COOPER'S FOLKS WERE VERY PROFESSIONAL, TIMELY AND EFFICIENT. THEY WERE INTERACTIVE AND CREATIVE IN IDENTIFYING THE SOURCE OF OUR PROBLEM. THEY WERE NEAT AND TIDY AND DID A GOOD JOB. I'LL CALL THEM AGAIN FOR ANY ELECTRIC ISSUES. THEY DISCOUNT $10 FOR ANGIE'S LIST MEMBERS.

HE HAD TIME REMAINING ON THE MINIMUM CHARGE SO I HAD HIM ALSO REPAIR A BROKEN WALL OUTLET. THEIR RATES WERE QUOTED IN ADVANCE BY THE DISPATCHER AND UPON ARRIVAL BY THE TECH. TECH SHOWED UP ON TIME. TECH WAS VERY INFORMATIVE, EFFICIENT, CLEAN AND ENJOYABLE TO WORK WITH. I HIGHLY RECOMMEND THIS CONTRACTOR.

THE WORKMAN FROM COOPER'S ELECTRIC WAS VERY POLITE AND EFFICIENT IN TAKING CARE OF MY PROBLEMS. I HAVE USED THIS COMPANY BEFORE AND THEY ALWAYS DO EXCELLENT WORK.

STAN WELLS WAS ABSOLUTELY WONDERFUL. I SHOWED HIM WHAT I NEEDED DONE AND HE WORKED VERY QUICKLY AND INDEPENDENTLY. HE TOOK ALL OF THE OLD PARTS TO THE GARBAGE AND EVEN BAGGED SOME OF THE THINGS IN TRASH BAGS I HAD! HE WAS PUNCTUAL, VERY POLITE, VERY HELPFUL TO ME IN ADJUSTING THE LIGHTING, AND AT THE END OF THE JOB, THERE WAS NOTHING FOR ME TO DO EXCEPT STAND BACK AND SMILE.

WE HAD TO QUICKLY MAKE SOME ELECTRICAL UPDATES TO OUR OLD HOUSE AS A CONDITION OF OUR HOME SALE. WE HAVE USED COOPER BEFORE, AND THEY RESPONDED QUICKLY TO OUR CALL. THEY WERE ABLE TO SET UP AN APPOINTMENT TO PERFORM THE WORK WITHIN OUR TIGHT TIME FRAME. THE ELECTRICIAN STEVE(?) WAS GREAT TO WORK WITH, AND I BELIEVE HE GAVE ME STRAIGHT ANSWERS TO MY QUESTIONS AND SOUND ADVICE ON HOW TO PROCEED.

THE SERVICE PERSON ARRIVED A TAD LATE, BUT HE WAS KNOWLEDGEABLE, COURTEOUS, AND THOROUGH. BECAUSE OF ACCESSIBILITY PROBLEMS THE INSTALLATIONS TOOK A LONG TIME. (ABOUT 6 HOURS) I WAS TOTALLY PLEASED WITH THE RESULTS. I FELT CONFIDENT OF THE HONESTY OF THE SERVICE PERSON. (MIKE, I THINK.) I FELT THE PRICE WAS HIGH, BUT ALSO FELT IT WOULD HAVE BEEN PRETTY MUCH THE SAME WITH OTHER COMPANIES. THE CONTRACTOR WAS UP FRONT, AND EXPLAINED EXACTLY HOW THE FEE WOULD BE ARRIVED AT BEFORE HAND.

THE BID REQUEST WAS TO REPLACE A FUSE PANEL WITH A BREAKER BOX. THEIR BID OF $983 WAS ABOUT 25% HIGHER THAN THE WINNING BID.

GOT A TIMELY CALL WHEN A SCHEDULED ELECTRICIAN HAD AN EMERGENCY. THE SUBSTITUTE CAME AS PLANNED. HE WAS EXTREMELY HELPFUL IN EXPLAINING WHAT WAS EFFICIENT AND COULD RESOLVE THE PROBLEM.

TONY WAS THOROUGH AND FULL OF KNOWLEDGE AND INSIGHT. HE POINTED OUT SEVERAL THINGS THAT WE ASKED THE SELLER TO FIX OR UPDATE. THE $150 WAS WELL WORTH THE PRICE BECAUSE IT SAVED US MONEY AS HOMEOWNERS IN THE LONG RUN.

I WORKED WITH PHIL JONAS FROM COOPER ELECTRIC WHO EVALUATED THE HAZARDS AND PROVIDED ALTERNATIVE APPROACHES. COOPER ELECTRIC WAS THE LOW BIDDER. THEY PERFORMED THE WORK USING 2 ELECTRICIANS IN A TIMELY AND EFFICIENT MANNER MINIMIZING THE IMPACT ON OUR CHURCH DURING THE WEEK THEY WERE THERE. THE DAILY CLEAN-UP WAS EXCELLENT, AS WAS THEIR ATTITUDE AND LEVEL OF CUSTOMER SERVICE. THERE WAS A MINOR PROBLEM WITH THREE OF THE BASEBOARD HEATING UNITS WHICH THEY CAME BACK TO REPAIR IN A TIMELY MANNER AT NO ADDITIONAL COST.

VERY PROMPT - CAME THE SAME DAY I CALLED TO SCHEDULE AN APPOINTMENT. TECHNICIAN WAS FRIENDLY AND PROFESSIONAL. WORK WAS CAREFULLY DONE, WITH ATTENTION TO DETAIL.

I CALLED COOPER ELECTRIC, THEY CAME RIGHT AWAY AND TOOK CARE OF THE PROBLEM.

I WAS A LITTLE DISAPPOINTED THAT THE ELECTRICIAN DID NOT HAVE WHAT I WOULD THINK WERE COMMON PARTS (WALL SWITCHES). I NEEDED TWO BROWN SWITCHES, ONE THREE-WAY AND THE ELECTRICIAN DID NOT HAVE EITHER WITH HIM. A DISAPPOINTMENT CONSIDERING THEY KNEW WHAT THEY WERE GOING TO DO AHEAD OF TIME. OTHER THAN THAT, THE WORK WAS VERY GOOD AND FIRST-RATE. CHARGES CONSISTED OF A $40 SERVICE CALL AND $80 PER HOUR FOR LABOR PLUS PARTS.