Quality, beauty and commitment are built in. Since 1982 we've built our reputation as the industry leader on a commitment to complete customer service and total customer satisfaction. From our no obligation in-home consultation to custom tailored designs to the highest quality product construction. Even with these comprehensive services, our products offer the best value in the industry. Additional phone numbers - (859) 491-6130, (859) 491-6130 & (937) 885-4488. All employees have passed background checks and are direct employees of Closets By Design.. Additional DBA - Karis Inc. Award winning.
Business highlights
24 years of trusted experience
Services we offer
Design, build and install custom closets, garage cabinets, home offices, laundries, pantries, and wide selection of finishes, accessories & hardware.
Met with the designer, in our home, for a free estimate. He took measurements and then came back the following week with a layout he came up with. The closet is a very unusual shape and it was difficult coming up with a solution...but he did! One worker came out on the 4th of Oct. and completed the job in about 5 hours. We are quite pleased with the result...hanging space and shelves for shoes and folded items.
Description of Work: Closet by Design came out to our house, took measurements for our unusual shaped master bedroom closet and designed shelving and hanging rods that would make the closet more functional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Carole E.
10/2013
5.0
closet systems
+ -1 more
My experience has gone very well so far. The staff is very professional, helpful and knowledgeable in their field. The pricing for the quote is reasonable and I would recommend this company to others.
Description of Work: They came to provide a design and quote for our closets.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Marlene S.
10/2013
5.0
closet systems
+ -1 more
Excellent! The saks person was knowledgeable and professional. The installers were proficient and punctual.
Description of Work: Installed a closet system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Grace T.
09/2013
5.0
closet systems
+ -1 more
Dan, the installer, arrived when expected. He was professional, neat and efficient. He completed the job in a very reasonable amount of time.
Description of Work: "Everyday" closet installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Brandon J.
09/2013
5.0
closet systems, home & garage organization
+ 0 more
Their team arrived on time, did a great job. No mess, made sure I understood how everything worked. Really professional team.
Description of Work: Two master closets were redesigned using closet system. One spare bedroom installed murphy bed and shelving.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Kristina T.
08/2013
5.0
closet systems
+ -1 more
This pantry remodel project could not have gone any better. The designer, Kim, came to my house and spent two hours working with me to get the exact design that would meet some very specific needs. The installer, Anthony, was punctual, professional, very polite, and did excellent work. He was very careful, as he carried many large, heavy pieces of wood shelving into my home, not to bump my walls or ceiling. He was also mindful of my hardwood floors, protecting them as he worked. He was even really nice to both of my dogs! I am so thrilled with my new pantry, and the high-quality shelving and drawers give it such an "upscale" feel. I highly recommend this company.
Description of Work: Pantry remodel project. They designed and installed a new layout of high-quality shelving and drawers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Julie C.
08/2013
5.0
closet systems
+ -1 more
Everyone we dealth with had a great attitude and was completely professional. We would use them again in a heartbeat.
Description of Work: Closet design and installation- 2 closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARK S.
08/2013
5.0
woodworking
+ -1 more
Excellent experience. Wash was done as and when promised. Final product is excellent and meets all of my expectations.
Description of Work: Designed and installed home office desk and storage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,600
Nancy E.
06/2013
5.0
closet systems
+ -1 more
I have a pretty big walk in closet that had just the metal/basic shelves and hangers. Keri went in the closet and measured everything very exact. Then she drew up 3 different floor plans for me. Keri also included my ideas in these plans. She also brought me ideas of all the types of finishes to choose from. I believe that 5 guys showed up the day of the remodel. They were able to get everything done all in one day! They were super tidy, and made sure that there was no mess left over. They came back a couple of times to re-fit a couple pieces to make it look more custom. They even had to work around a funky trap door that goes to my attic, and they even made that look very custom. Over all, the entire experience was absolutely awesome! I love it and they did such a nice job.
Description of Work: I hired Closets by Design to remodel my closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Erin A.
06/2013
1.0
closet systems
+ -1 more
the consultant was late, blamed me for giving her incorrect directions (they were correct, she was not able to distinguish the difference from Lower _______ Rd and _________ Rd); was unkempt; brought a tic intom my home on her clothing (conculsion of the exterminator I paid to check and clear my home after the fact); only wanted to talk about sale materials (not the wood I wanted); delayed sending me a quote and then demanded I make a decision and send back a signed contract wihtin two hours to get a discount (despite the fact that I was out of town and told her I would be in advance). Needless to say, I chose another vendor who was not as highly rated on Angies List but did a fantastic job and was highly professional throughout the process. As an added bonus, the other vendor was less expensive.
Description of Work: Provided an estimate for master bedroom closet
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Response from Closets by Design
We are very sorry for the experience you had with one of our designers. This is surprising to hear about a year later about a designer who has received numerous accolades from Angie's List members. We certainly encourage any client who feels they did not receive professional, quality service from from Closets By Design to contact us immediately. It is not our policy to force any product on a client or to demand decisions from them.
Brian K.
05/2013
5.0
custom cabinets, closet systems
+ 0 more
helped design a closet system to replace the wire shelves. was very reasonable compared to pre-fab stuff you can buy at hardware stores. looks like a dept store shelf set up and built into the house.
Description of Work: great job and great finished product
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Wade Y.
05/2013
5.0
custom cabinets, closet systems
+ 0 more
I was a great experience. I loved their laid back approach.
Description of Work: They came out and gave me a detailed estimate as to how much a new closet would be. They were very professional and gave me a lot of different options to choose from. Once the consultation was over, I was given a copy of the proposed plan and several days to think about it. They were not pushy at all and have me all the space I needed to make my decision.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
John M.
05/2013
5.0
closet systems
+ -1 more
We had remodeled our master bath and closet and wanted a thoughtfully planned closet instead the standard wire racks. We had a coupon from this company and we ultimately had them design two new closets. It was simple, fast and much easier than my husband figuring out off-the-shelf systems. We did not feel any pressure to buy shelving that was more expensive than we originally wanted, which I appreciate. The salesperson sat down and engaged in a discussion about our clothing and other items and what our needs were. We love the closets!
Description of Work: They designed and installed shelving and hanging space in two closets. One is a walk-in closet, the other is a small awkwardly shaped closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Joel S.
05/2013
5.0
closet systems
+ -1 more
Salesman was friendly and courteous. The installer was friendly, quiet, and quick. Our closet was done in a few hours. The installer cleaned up everything fabulously and left no debris. Highly recommend.
Description of Work: We had a complete master closet redone. New shelves and hanging racks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Elizabeth K.
04/2013
5.0
closet systems
+ -1 more
Great from start to finish. Professional team of folks, very responsive and superior service. I would definitely use again and highly recommend Closets by Design.
Description of Work: Bedroom turned into a walk-in closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jack W.
04/2013
5.0
custom cabinets, closet systems, home & garage organization
+ 1 more
Great experience great finished result. The designer listened to me and came up with the perfect design. The installers were great. The work was completed 2 days earlier than promised. The installers cleaned up nicely. They were great carpenters and problem solvers. I want to do more work with this company.
Description of Work: Two complete closet designs plus one built in shelving unit with crown molding plus one separate, floor to ceiling shoe shelf built in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
William C.
02/2013
5.0
custom cabinets
+ -1 more
I had a great experience with Closets by Design. The person I worked with was totally available and I was able to make changes to things at any time. The end product was just terrific.
Description of Work: Closets by Design made closets for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Kevin G.
02/2013
5.0
custom cabinets, closet systems
+ 0 more
Kim from Closets by Design was very thorough. She gave a couple of options as to what she could do with the closets. Then she went back to her office and worked up the quote. It was very timely and she provided drawings and things like that. So it was well done.
Description of Work: Closets by Design came out to do a quote for closets.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Lori M.
11/2012
5.0
custom cabinets, closet systems, home & garage organization
+ 1 more
I had used Closets by Design 3 years ago to make storage cupboards for our garage. There are none better. These are sleek but extremely sturdy cupboards capable of holding a lot of weight and a lot of items. We have a 4 car garage and my husband had it cluttered with so many tools, car stuff, motorcycle accessories, gardening tools, bird feed, pet food, potting supplies, you name it! I couldn't walk a straight path without having to step over everything and I was sick of it. I decided I was going to get the rest of the garage organized or at least looking organized. The workers who measured and installed the floor to ceiling cupboards were extremely knowledgeable, careful with the walls and floors, and left everything cleaner than when they started. The installers were prompt and courteous. Our garage looks like one of those in the HomeARAMAs. The shelves of the cupboards have aluminum edges and they are sturdy and won't warp. You really get what you pay for and with the discount coupons in the ValPac, you can save a great deal. We got a lot of beautiful, custom-made, sturdy cupboards for what we paid. We also had those wall organizers with the special hangers installed along 2 of the garage walls to hold rakes, shovels, etc. The cost of those individual special hangers and hooks are the reason I didn't give the price an A rating. They are kind of pricey and I couldn't find any hooks and hangers that are compatible with this system for less at the hardware stores or online. I would highly recommend these cupboards and this company. We are repeat customers and have been extremely happy both times. Our garage is over 1000 sq. ft. and we have had Closets by Design make cupboards for three walls now. I am so proud of our garage now.
Description of Work: Closets by Design sent a designer who listened to what I wanted and drew up a scale plan after doing measurements. She also gave me a price immediately, which I liked. The price included a 40% discount. Next, another person came to double check measurements about a week before installation and we tweaked one cupboard. One week later was installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Cheryl R.
10/2012
5.0
closet systems
+ -1 more
I had contacted several closet designers but Theresa Slusher with Closets by Design was the most responsive. When I met with Theresa the first time I felt immediately at ease. She was friendly and professional. I told her what I wanted, she had a design within a week and the cost was better than I expected. The installation went smoothly and I am very pleased with my new and efficient closet.
Description of Work: Theresa Slusher was the Closet by Designs designer. She met with me at my home and I described what I wanted. She took measurements and had a design for me to review within a week. Her design was right on the money and the cost was very reasonable. I live in a very old house with uneven floors. The closet I wanted designed is an odd L-shape. Theresa was thorough and precise in the design she presented and used the space efficiently. She gave me an install date. She and the installer arrived exactly when they said they would. The install took approximately an hour. I am extremely pleased with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Heide D.
10/2012
5.0
closet systems
+ -1 more
The sales rep was very knowledgeable and willing to answer all questions. Installation went smoothly.
Description of Work: Built-in closet systems for a very small bedroom closet, 2 average size bedroom closets; and a built into the wall nook cabinet/shelving system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Rebecca L.
09/2012
5.0
closet systems
+ -1 more
Great experience with CBD. Sharon came out to our house and assessed our non-functional closets that we had in our master bedroom and attached sitting room. She listened to our needs, and budget, and then drew up designs for the two closets and a pantry in the kitchen by the following day. The designs that she created needed minimal adjustments and what I really appreciated was the fact that she never tried to up-sell us anything. She really listened to our needs and made suggestions on how to cut costs in certain areas yet still have a great closet. The installation process was just as smooth- somebody came out to our house to re-measure before the install (again a small tweak had to be made, but better to find out then instead of the day of), and the day of the install things ran smooth. The installers consulted my husband and myself as to where a couple various items should be installed per our instructions, and everything was installed correctly the first time (including hardware, jewelry inserts, a slat-wall board). I would definitely use CBD again for future house projects. My husband and I are very pleased.
Description of Work: Custom closets were installed in a master bedroom, and a pantry was installed in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Susan B.
09/2012
5.0
closet systems, home & garage organization
+ 0 more
The sales person was professional, friendly, and made several relevant suggestions, some of which we took. The installers were courteous, clean, and fast. The job was so well done that we had CBD come out and design/install for a reach-in closet and our laundry room (about two weeks after the above date and adding about $1,000 to the total). All were done superbly. I would highly recommend them. Price was comparable to us going to a home improvement store and buying materials to build it our self, particularly if you count my labor as a cost.
Description of Work: We had CBD design shelving for a walk-in closet. The space was largely wasted before their installation, after installation we had more than 4 times as much storage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Christy H.
08/2012
5.0
closet systems
+ -1 more
I am very pleased with the outcome. I love the closets. Our consultant was informative and helpful with suggestions. The installers were on time listen to what input I had and asked questions before making a choice for me. I thought the paper work to order the closet was ridiculous - felt like I was buying a house literally. Besides the stupid contract on every closet, drawer, tie rack ect... it was so worth it and would highly refer.
Description of Work: I was interested in having two closets organized in my house. They are reach ins not walkins. I had priced them with another company before but it was too high at the time. I ended up have all are bedroom closets finished and added a built in shelf in my daughters room because the price was so good. The closets are wonderful and not just organized but actually gave us more room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Bev C.
07/2012
5.0
closet systems
+ -1 more
They came on time, they were clean, they explained everything to me, they answered all my questions and cleaned up after themselves. My sales person was attentive, checked the work when completed and made sure I was happy.
Description of Work: Installed closet organizer in my master bedroom and cabinets in garage..
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*Contact business to see additional licenses.
Service Categories
Closets,
Home and Garage Organization,
Cabinet Making,
Finished Carpentry and Woodworking,
Furniture - Custom Made
FAQ
Closets by Design is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 1:00 PM
Closets by Design accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Closets by Design offers free project estimates.
Yes, Closets by Design offers eco-friendly accreditations.
No, Closets by Design does not offer a senior discount.
No, Closets by Design does not offer emergency services.
Yes, Closets by Design offers warranties.
Closets by Design offers the following services: Design, build and install custom closets, garage cabinets, home offices, laundries, pantries, and wide selection of finishes, accessories & hardware.