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Closets by Design

Closets, Home and Garage Organization, Cabinet Making,

About us

Quality, beauty and commitment are built in. Since 1982 we've built our reputation as the industry leader on a commitment to complete customer service and total customer satisfaction. From our no obligation in-home consultation to custom tailored designs to the highest quality product construction. Even with these comprehensive services, our products offer the best value in the industry. Additional phone numbers - (859) 491-6130, (859) 491-6130 & (937) 885-4488. All employees have passed background checks and are direct employees of Closets By Design.. Additional DBA - Karis Inc. Award winning.

Business highlights

24 years of trusted experience

Services we offer

Design, build and install custom closets, garage cabinets, home offices, laundries, pantries, and wide selection of finishes, accessories & hardware.

Services we don't offer

Installation of wire systems, mirror closet doors, kitchen & bathroom cabinets.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
1%
2
4%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 101 reviews

William H.
08/2021
5.0
closet systems
  + -1 more
They did and completed the job in one day. They did an excellent job. It turned it out very nice.
Description of Work: Redid our master room closet
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert L.
07/2016
5.0
custom cabinets
  + -1 more
She came in and measure the space, design a great closet for the master bedroom and pantry.
Description of Work: Installed a master closet and pantry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Aileen D.
04/2016
2.0
closet systems
  + -1 more
The designer was great. The office staff were extremely rude. The woman interrupted me talking then proceeded to laugh at what I had to say constructively. The manager dismissed any rudeness and was defensive. The office rescheduled many times. The workers who installed are over worked. It's like this office didn't care about any customer service what so ever. I definitely would tell you to stay clear of the Miramar office.
Description of Work: They designed closet and installed closet.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$5,600

Response from Closets by Design
This member has never done business with the Cincinnati or Dayton office of Closets By Design.

Patricia M.
05/2015
5.0
closet systems
  + -1 more
Mike Hood, my designer was very professional and efficient in measuring out everything. He listened to my ideas and offered his own too. We came up with a perfect plan for both closets. He drafted out the design and went over the measurements and materials right there. The end result was EXACTLY AS PLANNED. The installers John and Chuck were also very professional. They took care to cover my carpets and clean up and vacuum the work space when they were done. They got both closets done in about 2.5 hours. I am thrilled with the way my closets look! I actually have MORE space now.
Description of Work: Installed shelving and racks in office and master closets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

TONI M.
04/2015
5.0
closet systems, home & garage organization
  + 0 more
Awesome! They were very professional and curteous and the system is functional and appealing. We love it.
Description of Work: Installed a closet system in our master walk-in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,975

Jean F.
01/2015
2.0
closet systems
  + -1 more
It wasted my time.
Description of Work: The provider set up an appointment to meet at my house at 6 pm this evening. No phone call, no explanation, no designer. No business.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
1.0


Response from Closets by Design
.

Linda N.
10/2014
5.0
custom cabinets, closet systems, custom furniture, home & garage organization, woodworking
  + 3 more
It took maybe a month to do and it was easy to deal with them - even when I hired my own painter to have him paint. I didn't have any issues at all. They took care of the old closet debris and removed it for me.
Description of Work: They installed a custom closet system in a large master bedroom closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Richard R.
10/2014
5.0
closet systems
  + -1 more
Mike Hood was our designer and his service was excellent! This was our second experience with Mike. We were so pleased with our master bedroom closet last fall that we called him back for the rest of the bedroom closets. We plan to have him design and install a garage system this spring. Mike provided all the information and options we needed to choose exactly what would work best for us, but never used high pressure tactics to get us to buy more than we needed. The installers worked quickly and cleaned up after themselves....absolutely no problems. Very happy with the results.
Description of Work: Installed two bedroom closet systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Richard H.
10/2014
5.0
closet systems
  + -1 more
Excellent design and workmanship. More expensive than others but higher quality. Final product exceeded my expectations. Very reliable and professional. I would certainly use this provider in the future for any similar work.
Description of Work: Redesign and rebuild master bedroom walk in closet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Cathryn H.
10/2014
5.0
closet systems, home & garage organization, woodworking
  + 1 more
They were on time and performed the service very professionally. It was a great process and I was very pleased with the design process and the installation. The closet gives me so much more room than without their product!!!
Description of Work: They designed and installed a master bedroom closet for us

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Thomas N.
10/2014
5.0
closet systems, home & garage organization, woodworking
  + 1 more
HEverything went just as planned. Workers arrive exactly on time and completed the job in a timely manner. Workers were both courteous and professional. Clean-up was wonderful and the closet looked beautiful. Our designer was Mike Hood who worked with us in designing the closet so that we got just what we wanted. He kept in touch to see that plans were exact and followed up after the design was installed to see that my wife and I were completely satisfied. We would not hestitate to use Closets By Design for future business and would ask for Mike once again.
Description of Work: Installed Closet Organizers into master walk-in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,446

Diana W.
08/2014
5.0
closet systems
  + -1 more
I am very satisfied with my new master closet. The installer was very professional and friendly. I would not hesitate to use them again.
Description of Work: Installed closet in the master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Closets by Design
Thank you for your review. We appreciate your positive comments!

Clay J.
06/2014
5.0
closet systems
  + -1 more
They did my walk-in closets pretty well. They were very professional and did a great job. The price was great and I was very happy with the overall installation. The design was very professional and they did break down the cost. The installation was done very fast.
Description of Work: I used Closets by Design for doing my walk-in closets. I think they were in and out of there in less than 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Carl W.
06/2014
5.0
closet systems
  + -1 more
It went very well. The installation took about 1/2 day was done very professionally and completely cleaned after themselves. We have been very happy with the result.
Description of Work: We tore out the builder's standard wire closet shelving and replaced it with custom built closet shelving and cabinets. They designed the layout and the cabinetry that would fit the space available and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

NIKKI D.
05/2014
5.0
closet systems, home & garage organization
  + 0 more
The lady was very nice and helpful. I wanted shelving in my pantry, bedroom closet, and laundry room. She gave me an estimater of $4000. To rich for my budget, but I believe it's quality materials and service.
Description of Work: Consultation & Estimate Given

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$4,000

Richard Z.
05/2014
5.0
closet systems, home & garage organization
  + 0 more
Wonderful. Keri, the design specialist, did an excellent of taking nothing but a concept and coming up with a design to meet our needs. Her design concepts, measurements and customer service was wonderful. I would recommend her highly.
Description of Work: Put in shelving and cabinets in a office/storage room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Erin V.
04/2014
5.0
closet systems
  + -1 more
We had 3 closet systems installed and are extremely happy with how they turned out. Our sales representative was excellent! She was very responsive and professional.
Description of Work: Closet Sytems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Edna K.
04/2014
5.0
closet systems
  + -1 more
I used them before and I found them very satisfactory so I called up them again.
Description of Work: I used the services of Closets by Design. They put in a closet in my grandson's bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

CAROL B.
03/2014
5.0
closet systems
  + -1 more
We were so happy with how the mudroom turned out it was no question that we would call Closets by Design again when it was time to do the kids closets. Kathy was so friendly and helpful. She helped us get the fastest install date and followed up every step. We are thrilled with the product and the people that we have worked with on this project.
Description of Work: Two of our kids closets. Previously we had Closets by Design turn our first floor laundry room into a mud room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Deanna C.
02/2014
5.0
closet systems
  + -1 more
Salesperson came to the house and together we designed the closet. A few weeks later, installers came and installed it quickly. It looks great and they did a high quality job.
Description of Work: Closet design and installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

brian E.
01/2014
5.0
closet systems
  + -1 more
This Company did an outstanding job right from the beginning....the sales consultant was prompt, professional, and followed up after the installation to make sure everything went smoothly; our installer made sure everything was done correctly and worked efficiently and finished in several hours.....we are really happy with the overall experience!! We would definitely use this Company again and certainly recommend to others....
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Saundra S.
01/2014
4.0
closet systems, home & garage organization
  + 0 more
Dan, the installer, was very pleasant and worked quietly. It was a long time from date of order to installation, six weeks.
Description of Work: Closet installation

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$2,951

Christine M.
01/2014
5.0
closet systems
  + -1 more
Designer worked with me to create system that utilized all the space in the area. The floor based system was recommened becasue of the age of my home and the plaster wall's. Other systems could have created issued long-term, which was not communicated to me previously in the qouting process. The installers were professional and tidy. My son loves the new closet and mom is happy that all his clothes and sports gear are totally organized now.
Description of Work: Installed Floor Based System in son's walk-in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

JACKIE P.
01/2014
5.0
closet systems, home & garage organization
  + 0 more
They set up a closet system for us. We met with Jennifer at the house where she measured the space and gave a rough estimate. We were instructed to measure the length and widths of clothing space we currently use and give those numbers to her. There was a followup appointment with the explanation of what costs would be. We were able to see all the available design materials and then signed up. The workman were prompt and courteous, and cleaned up after themselves. They did a very nice job. We are pleased.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,543

Carol C.
11/2013
5.0
custom cabinets
  + -1 more
They were able to install our closet one day earlier and did a great job. Also on time.
Description of Work: Install classic white melamine walk in closet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,118

Contact information

11319 Grooms Rd, Cincinnati, OH 45242

cincinnati.closetsbydesign.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Closets,
Home and Garage Organization,
Cabinet Making,
Finished Carpentry and Woodworking,
Furniture - Custom Made

FAQ

Closets by Design is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 1:00 PM

Closets by Design accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Closets by Design offers free project estimates.
Yes, Closets by Design offers eco-friendly accreditations.
No, Closets by Design does not offer a senior discount.
No, Closets by Design does not offer emergency services.
Yes, Closets by Design offers warranties.
Closets by Design offers the following services: Design, build and install custom closets, garage cabinets, home offices, laundries, pantries, and wide selection of finishes, accessories & hardware.
Installation of wire systems, mirror closet doors, kitchen & bathroom cabinets.

Contact information

11319 Grooms Rd, Cincinnati, OH 45242

cincinnati.closetsbydesign.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 1:00 PM