In business since 2006, we offer gutter cleaning, gutter repair & installation, roofing, and gutter guards. 13 years later, we have over 10,000 regular customers and continue to develop services with our partners to provide comprehensive service for your home. We are fully insured with general liability and workman's comp. We run from 8-18 employees depending on the season.
They are neat & efficient. I hired them twice & will hire them again.
Description of Work: cleaned out gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Cincy Gutter Boys LLC
Hello [Member Name Removed], Thank you for the A rating! We look forward to working with you in the future!
ruben M.
03/2019
1.0
gutter cleaning
+ -1 more
Hired them to clean gutters on a multi-family building, including flushing the downspouts. Received report of rain water spilling over the gutter the first rain after they came to clean. After calling, they sent someone out to inspect within a couple of days and the report I got was "all clear", and that a gutter seam needed re-sealing. I got up on the roof to seal the gutter and the pic I attached to this review is what I found. Further, the downspouts were not flushed as there is no outside water available at this property in February (winter). When I questioned as to if the gutters were flushed I was told sometimes they disconnect them to manually clear them out. There is no way the downspouts were removed and cleared. After finding the gutters full and downspouts clogged I called to request a refund. I was not successful. I hired another company to clean the gutters appropriately on 2/21/19. Instead of a refund they sent another person out to check the gutters on 2/26/19 (3rd time) and sent me pics of a sparkling clean gutter. Thanks for that.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$175
Response from Cincy Gutter Boys LLC
Hello [Member Name Removed], Thank you for reaching out and letting us know about your experience this last fall. We do apologize that you were not satisfied with the service that you had received. The original cleaning that was completed was in mid December. The weather we have had this year has definitely been abnormal with leaves and debris from trees coming down much later than usual. As seen in the pictures that you had attached, there was fresh debris in the gutter system, most coming from the pine tree nearby which the technician has explained at that time. I am assuming the pictures were taken in February, considering you stated they were taken after our first revisit. Our company does have a 30 day revisit policy and even though when you called after it was past that timeline, we did send a crew out in order to hopefully make you a happy customer. At that time, the technician did notice that there was a seam that needed re-sealing after checking the gutters. We show in the system that the estimate for that work had not been approved. After an additional call a few weeks later, we sent out another crew and this time took photos to hopefully show that the system was clean after a 3rd visit. I do apologize if you still feel we did not do a satisfactory job, but we have attempted to work with you, even past our warranty periods. If you do have any further questions or concerns, please feel free to contact the office directly at 513-479-8800. Thank you and have a great day!
RANDY Y.
12/2018
1.0
pressure washing
+ -1 more
I wanted the house power washed. Never got a response.
Description of Work: I wanted the house power washed. Never got a response.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Cincy Gutter Boys LLC
I sincerely apologize for any lapse in communication you may have experienced. I went back through our quote/job requests in the hopes to find your contact information or original request, and was unable to find anything. If you called in to the office and left a message, but did not receive a call back, I sincerely do apologize. We make a great effort in an attempt to get back to every person who contacts our company. If you are still interested in services or would like to speak about your concerns, please give us a call at the office: 513-479-8800. We would be more than happy to help! I do want to let you know that our pressure washing division is shut down until early spring once the weather warms back up, but we would be more than happy to give you a quote or possibly set you up for service in the spring. Thank you and have a great day!
Angela S.
10/2018
5.0
gutter cleaning, gutter repair, handyman service
+ 1 more
Fantastic! They were ahead if schedule and asked if they could perform the work today. I had a coupon from Angie's list, and they wouted the same price. They also asked if I needed a flush, but I decided not to. They were at my home in twenty minutes, and let me know they were there. The two guys were very pleasant, and got to work right away. They even nailed my gutter to my soffit, which was coming loose, and fixed it for me without charging me extra. How wonderful because water was running through to the house. They were done in less than an hour, and emailed me the invoice, which I used to pay online. The convenience, ease of pay, coupon use, kindness, thoughtfulness and thoroughness of their work absolutely deserves an A rating. I will definitely be calling on them again for another cleaning!
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Response from Cincy Gutter Boys LLC
Thank you for your A rating of your gutter cleaning service. We are happy to hear that you were able to experience what we are about here at Gutter Boys, and that is to go above and beyond. We look forward to working with you again in the future!
Celeste B.
09/2018
5.0
gutter cleaning
+ -1 more
Our gutters were overflowing and we didn't know if it was the gutters or the underground pipe. We decided to start with having the gutters cleaned out to see if that would solve the problem. And it did. Communication with them was no problem. We made an appointment and they came when they said they would. They cleaned everything out. And gave us some ideas about what we might try next, if we still have some overflow problems. But, luckily, we have had no problems since they came. We would definitely use them again.
Description of Work: Clean out gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Response from Cincy Gutter Boys LLC
Thank you for taking the time to review your service with us. We are happy to hear that we have fixed your problem and with no hassle on your part. We look forward to working with you again in the future!
Kevin M.
07/2018
1.0
gutter cleaning
+ -1 more
Never got any response from them. Tried contatcting via web site 2 times
Description of Work: gutter cleaning
Rating Category
Rating out of 5
responsiveness
1.0
Response from Cincy Gutter Boys LLC
I sincerely apologize for this! I am truly not sure what happened that made us miss your online request but I'm very sorry about any inconveniences this has caused for you. We would be more than happy to address any concerns you have and get you taken care of if you are still interested. I just reached out and tried to leave a message but your mailbox is full. Feel free to give me a call at the office at any time. Thank you and have a great day!
Jennifer and Chris M.
07/2018
1.0
gutter cleaning
+ -1 more
We had an appointment scheduled, and they were a no-show. They didn't return any of the phone messages I left.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Cincy Gutter Boys LLC
I sincerely apologize for any lack of communication you may have experienced. I did personally return both of your phone calls to address your concerns but I'm not sure if you received my messages. We were about two weeks out when you had scheduled. We don't schedule exact days until the day beforehand but I don't know if you had made any specific plans with our other receptionist to be expedited to that week. I sincerely apologize for any inconvenience that has been caused by the lapse in communication. If there are any concerns that I have not addressed, please feel free to give me [Member Information Removed] call in the office at any time. Thank you and have [Member Information Removed] great day!
Brian P.
07/2018
5.0
gutter cleaning
+ -1 more
Perfect, Jonathan was awesome. Wanted to make sure he did everything needed and was very courteous.
Description of Work: Gutter Cleaning and run off valve cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cincy Gutter Boys LLC
Thank you for the A rating of your gutter cleaning! We are very happy to hear that Jonathan took great care of you. We really look forward to serving you again in the future!
Ian M.
06/2018
5.0
gutter cleaning
+ -1 more
Would definitely hire again! Great communication - they emailed me the day before to let me know when they'd be coming to my house and messaged when they were on their way. I was at work that day so I couldn't be there.
Description of Work: Gutter was clogged and overflowing, needed it cleaned out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cincy Gutter Boys LLC
Thank you for you A rating of your Gutter Cleaning Service. We are happy to hear that you loved the communication and that it was hassle free. We look forward to working with you again in the future!
karrie L.
06/2018
5.0
gutter cleaning
+ -1 more
We had a back up of water overflowing the gutters every time it rained. They came out and cleared it out, all is clear and running smoothly! They were very easy to schedule and had it done within a week. Great work!!
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Cincy Gutter Boys LLC
Thank you for your A Rating of your service. We are excited to hear that your problem was taken care of and that your gutters are running smoothly. We look forward to working with you again in the future!
vern W.
06/2018
5.0
gutter cleaning
+ -1 more
Excellent. They did more than expected without being asked.
Description of Work: Gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Cincy Gutter Boys LLC
Thank you for you A rating. We are so happy to hear that they went above and beyond for you. We look forward to working with you again in the future!
James P.
06/2018
5.0
gutter cleaning
+ -1 more
all work requested by me was completed by Cincy Gutter Boys LLC
Description of Work: had gutters and drain pipes cleaned out
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
$139
Response from Cincy Gutter Boys LLC
Thank you for the A rating of your gutter cleaning! We are happy to hear that everything went well for you and we really look forward to serving you again!
Lisa H.
06/2018
1.0
gutter cleaning
+ -1 more
I have used Cincy Gutter Boys for years to clean my gutters in the early summer and fall. For the last 2-3 years, I pay for the extra service of flushing the downspouts once per year. This spring, my neighbor noticed water was running over the gutters on the back corner of the house. Upon further inspecting, the downspout was completely blocked and full of dirt - about 3-4 feet of solidly packed debris. We had to use an auger to loosen it enough to clear it. There is no way anyone flushed that downspout in the last few years (my neighbor thinks it's unlikely it's been done since I moved in 14 years ago!) Will no longer hire or recommend this company.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
1.0
value
5.0
responsiveness
5.0
punctuality
5.0
$100
Response from Cincy Gutter Boys LLC
Thank you for taking time to review our services. We would have loved to take care of this situation for you and assess if something was not done right. We would have needed to get eyes on it, due to weather it takes a year or less for some homes to get backed up on debris in downspouts depending on factors around your home. We apologize that you were not happy with the service and if there is anything we can do, please call office and speak with Lauren.
Sheryl K.
05/2018
5.0
drain pipe
+ -1 more
They did a great job. Very happy would hire them again.
Description of Work: Cutters on the barn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cincy Gutter Boys LLC
Thank you for the A rating of your gutter cleaning! We are happy to hear that everything went well. We really look forward to working with you again!
A. H.
05/2018
5.0
gutter cleaning
+ -1 more
I was not home when the work was done, but according to my neighbor who actually watched the worker clean my gutters - neighbor stated that he did a thorough job.
Description of Work: Gutters cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Cincy Gutter Boys LLC
Thank you for the A rating of your gutter cleaning! We are pleased to hear that the technicians did a thorough job. We really look forward to working with you again!
Elizabeth V.
04/2018
5.0
gutter cleaning
+ -1 more
Chris cleaned my gutters today. He did an awesome job. He was on time and a true professional and I would highly recommend this company.
Description of Work: Glutter cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Cincy Gutter Boys LLC
Thank you for taking the time to review your gutter cleaning! We are so excited to hear the Chris did a great job. We love to know that our employees are upholding our mission statement and values. We really look forward to serving you again in the future!
J.D. F.
04/2018
5.0
gutter cleaning
+ -1 more
Very professional and performed exceptional work. The owner was very knowledgeable and candid about my roofing and gutter nuances. He also recommended some changes that would be needed in the future; something that previous contractors avoided to assure future work. Highest recommendation.
Description of Work: Cleaned and secured gutter guards
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from Cincy Gutter Boys LLC
Thank you for the A rating of our company! We are pleased to hear that we could take great care of you. We really look forward to working with you in the future!
Enrick G.
04/2018
5.0
gutter cleaning
+ -1 more
flawless. Would highly recommend for future cleanings
Description of Work: gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jaimie P.
03/2018
3.0
gutter cleaning
+ -1 more
Overall the final service was good. What was disappointing was I scheduled the appointment really far ahead of time and was told I was the first appointment of the day. I changed my work schedule so that I would be home. The person never showed up. When I contacted them (they never called me) and I was told that the first appointment of the day took longer than expected, and I would have to wait until another day. I was supposed to be the first appointment and changed my work schedule to accommodate them.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
1.0
punctuality
1.0
Response from Cincy Gutter Boys LLC
Thank you for taking the time to review your gutter cleaning! We sincerely apologize that this happened to you. Due to the nature of the work, weather this time of year, and other variables, we cannot guarantee times as the schedule is constantly changing. We try to keep an open schedule with our customers so we do not make promises that we are unable to follow through on. We apologize that you were not kept in the loop. If you would like to speak about this more, feel free to give us a call. Thank you again and have a great day!
gregory B.
01/2018
5.0
gutter cleaning
+ -1 more
Completed when scheduled, cleaned up and bagged debris
Description of Work: Cleaned gutters on two story house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Cincy Gutter Boys LLC
Thank you for your A rating of your gutter cleaning service. We are excited to hear that scheduling was convenient and work completed correctly. We look forward to working with you again in the future!
Karen G.
01/2018
5.0
gutter cleaning
+ -1 more
Arrives as scheduled. Billed through email. Easy process and good job.
Description of Work: Gutters needed to be cleaned out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Cincy Gutter Boys LLC
Thank you for taking the time to review your gutter cleaning service with us. We are happy to hear that the work was convenient and good. We look forward to working with you again in the future!
Susan J.
01/2018
3.0
gutter cleaning
+ -1 more
The cleaning went well. Separately, I asked to talk to a technician about my current rain diverters and the addition of gutter guards. That never happened. Months later, the job to add diverters and guards was scheduled without my approval. My phone calls and email to cancel the work were ignored. Finally, on the Saturday morning that the work was to be done, I got a call at 8:30 confirming that the work was cancelled. Customer service is not important to this company.
Description of Work: Gutter cleaning, gutter guard installation, rain diverters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$140
Response from Cincy Gutter Boys LLC
Thank you for giving feedback on your experience with Cincy Gutter Boys. We are happy to hear that the cleaning went well and that you were communicated well for this service. At time of gutter cleaning service you signed a work order for additional recommended work to be completed and sent in a check for payment. You then requested to cancel until further notice. We were happy to honor you request, and cancelled job and returned payment. You called back and asked that we put you back on the schedule for repair work. We contacted you on Friday to let you know work would be completed the following day (Saturday), and left a voicemail on answering machine. You called back later that day and emailed to cancel, and were promptly responded to the next morning at 830. This was prior to your job that was scheduled at 10 am to confirm your work was cancelled, in response to your voicemail left day prior. After speaking with you again over email after the phone call, per your request we marked you do not want early phone calls made and would prefer email. We apologize that you were unhappy to receive a call the day of service to confirm cancellation, we were just clarifying you did want to cancel the service again. If there are any additional questions or anything we can do, please feel free to contact office and we would be happy to work on any concerns. Have a great day!
KATHY W.
01/2018
5.0
gutter cleaning
+ -1 more
I have been usung them for years and am always pleased by their work.
Description of Work: cleaned my gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg B.
01/2018
5.0
gutter cleaning
+ -1 more
Cleaned gutters, bagged debris from gutters, left yard clean
Description of Work: Gutters cleaned on two story house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Cincy Gutter Boys LLC
Thank you for your A review of your gutter cleaning service. We always excited to hear that everything was done correctly. We look forward to working with you again in the future!
Robert W.
12/2017
5.0
gutter cleaning
+ -1 more
Very good. They placed the gutter brushes back into the gutter improperly, and left the gutters slightly dirty but they promptly came back out to fix the issues. I would recommend them again.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Cincy Gutter Boys LLC
Thank you for you A rating. We are happy to hear you are pleased with our fast response to the gutter brushes not being in the gutter all the way. We really look forward to working with you in the future!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutter Cleaning,
Gutters,
Drain Pipe Installation
FAQ
Cincy Gutter Boys LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Cincy Gutter Boys LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cincy Gutter Boys LLC offers free project estimates.
Yes, Cincy Gutter Boys LLC offers eco-friendly accreditations.
Yes, Cincy Gutter Boys LLC offers a 5% senior discount.
Yes, Cincy Gutter Boys LLC offers emergency services.
Yes, Cincy Gutter Boys LLC offers warranties.
Cincy Gutter Boys LLC offers the following services: Gutter & Downspout Installation, Gutter Repairs, Gutter Guards , Roof Installation, Roofing Repairs, Box Gutter Repairs, & More!