This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Also DBA Cincinnati Door & Opener. Call us today at (513) 821-5095 for Garage Doors: Many styles and colors with varying degrees of insulation. Garage Door Openers: from quiet to ultra quiet. Entry Doors and Sidelites: many colors, textured or smooth, decorative glass options. Patio Doors: Sliding or French Style. Replacement Windows: energy efficient 2 or 3 pane glass in a variety of styles and colors. Visit our website for more information, or call to set up a Free in-home Estimate for Garage Doors, Entry Doors, Sliding Doors, and Replacement Windows. There are never any high pressure sales tactics or gimmicks. Award winning. Additional phone - (859) 341-1234. Service and Repairs also available for Garage Doors and Garage Door openers.
Business highlights
32 years of trusted experience
Services we offer
Service, Repairs, Sales & Installation Of Garage Doors And Garage Door Openers. Sales & Installation Of Replacement Windows, Entry Doors, Patio Doors, Sliding Doors. Free in home estimates on New Garage Doors, Entry Doors, Sliding Doors and Replacement Windows.
Services we don't offer
Glass Replacement, Auto Glass, Interior Doors, Window Repairs, Entry Door Repairs, Sliding Door Repairs.
No issues or concerns. Provider arrived on time and was finished in less than 40 minutes. He was very knowledgeable and provided good information on garage door lifespan, opener repair vs replacement, etc.
Description of Work: Replaced garage door rollers and installed weather strip at bottom of door. Inspected opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
SCOTT J.
08/2012
5.0
garage doors
 + -1 more
The serviceman did a great job. Re-aligned our door to satisfaction. He did tell us we needed a new garage door within the next 12 months. The garage door panels are cracking and the noise it makes will be getting worse and worse. He did give us a quote on a new door as well. Will probably be calling within the next year for this new garage door.
Description of Work: Called these folks up to re-align our garage door. We also had some issues with the garage door making some loud noises when it was closing. Cincinnati Door put us on the schedule right away and the service man came to re-align our garage door system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
RAJESH K.
08/2012
4.0
garage doors
 + -1 more
My overall experience was good. The guy came on time, call me before time. Job was accomplished in less than 20 min.
Description of Work: Three good words ....JOB WELL DONE.. I will hire him again.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Trenny S.
08/2012
5.0
garage doors
 + -1 more
Quick repsonse and quick repair. I love that the technician showed me the problem and what was needed to repair the door and get it working again. No upsells and no add-ons. Would recommend Cincinnati Door without hestiation!
Description of Work: Great experience. My husband was out of town when our garage door broke. Cincinnati Door was able to come out the next day and replace the broken spring. They were fair and upfront about what was wrong and what was needed to correct it. Nobody tried to upsell me anything and tack on any extras.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Garrett H.
08/2012
5.0
garage doors
 + -1 more
They set up a service call within a few days around our schedule, were on time, and repaired the garage quickly. Not knowing the age of the other spring on the double door, I asked them to check those as well and replace as needed. The repair person checked the spring and reported it was a new spring, and did not need to be replaced. Very honest, and did a very good job.
Description of Work: We purhased our 12 year old home last year knowing that there could be some repairs. The home is 3 car, with a large double door, and a single. This past week, the garage door spring snapped on the single door garage door and I called Cincinnati Door and opener to replace the spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Phenise P.
07/2012
5.0
garage doors
 + -1 more
I was very pleased with the work. He arrived on time and replaced two springs in addition to performing the work I paid for by buying the Big Deal.
Description of Work: I purchased a Big Deal special and had them do a bit of extra work. Very timely and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Lena W.
07/2012
5.0
garage doors
 + -1 more
I contacted the owner, Steve, and described the issue. I explained that I wanted someone to come out and take a look at the door. I asked about the cost for an estimate. He explained that it was $99 to come out and that included labor. I asked him, based on the description of the issue, what he thought the issue could be. He said it could be several things and the worse case would be a part needed to be replaced. I scheduled the appointment and he said the technician would call between 8 & 9, and he did. The technician scheduled a time frame in which he would arrive, between 12 & 3. He arrived at 12 and took a look at the door. He identified the issue and explained it to my husband, as I was not present. My husband was very pleased at how he explained the issue and mentioned to me that the way he explained it was not as if he was talking down to him but so that anyone could follow and understand. My husband also mentioned that the technician oiled some of the parts and advised my husband that due to wear and tear, we may want to give the company a call in a year or so to come out and replace a spring, which would be covered under the $99 service call that took place on July 17. This type of service is what we as hard working individuals truly appreciate. My husband and I are very happy with the work and the service and we will definately call upon Cincinnati Door for any future needs.
Description of Work: The service performed was the replacement of a part and basic maintenance to the parts on a garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Carolyn E. H.
07/2012
5.0
garage doors
 + -1 more
It was one of the best experiences I have ever had! The date and time picked were very agreeable. Both Steve Penn and the young man (Beldon) performing the work were extremely professional and customer-oriented. Beldon was extremely knowledgable about the garage doors, as he was able to find and pushthe reset button on mine. These are older doors (installed 1996) and the reset button was located on the back of the garage door apparatus and covered by the small electrical box. Beldon installed the new rollers, removed the old ones, cleaned the tracks and the doors. When he finished, they looked brand new!Beldon also explained that it would be increase the life of the garage doors if they were kept free of debris. I am so thrilled with my interactions to date on Angie's List. The companies I am working with/have worked with are outstanding.
Description of Work: I called Cincinnati Door & Opener on 7/10/2012 and spoke with Steve Penn. He was extremely professional and customer-oriented. He worked with me to find an agreeable time and date for my garage door to be fixed (7/12/2012).. In addition, I took advantage of the special on Angie's List of $129.00 for new nylon roller replacement on my garage door. Steve told me I would receive a call between 8 and 9:00 a.m. on Thursday morning to determine what time the door would be repaired and new rollers installed. The call came in at 8:30 a.m. and the young man said he would arrive at my home between 9:00 and 11:00 am. He was there by 9:30 a.m. When the young man came to service my door, he listened to how the door was "broken" and had it fixed within two minutes! He found the reset button that enabled the garage door to function properly. I asked him which door should be given the new nylon rollers and he explained that for an additional $70.00 I could have new nylon rollers installed on both doors. Since the doors where originally installed in 1996, I decided it was definitely worth the money to have the new rollers installed on both doors. It took less than 1 hours for the doors to have the new nylon rollers installed, oiled, and cleaned. Since my garage doors are in good condition, they should last quite a while. I was totally impressed with the professionalism, price, and customer service I received from both Steve Penn and the young manwho came to service the doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Greg D.
07/2012
5.0
garage doors
 + -1 more
Serviceman showed up on time and performed services within 30 minutes. No major discrepancies found, reviewed a couple of minor ones with me after he finished his work.
Description of Work: Tune-up of garage door. Lubricated rollers, inspected track and rollers, checked operation.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Glen P.
07/2012
5.0
garage doors
 + -1 more
The transaction went fine. They were prompt in answering my emails and scheduling the appointment. They arrived when they said they would. They had to order the sensors, they came out a few days later and completed the work. I have no complaints, they were professional throughout.
Description of Work: I purchased the garage door tune up and roller replacement that was offered on Angies List and had a pair of malfunctioning sensors replaced. I have two garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
HAGUIT T.
07/2012
5.0
garage doors
 + -1 more
Called over the weekend because the spring to the garage door broke. First thing Monday morning they called back and said someone would call withing the hour to schedule a time. They did call and came that day. Suggested both springs be replaced and my husband asked how long do the springs last since they had replaced the garage door less than 4 years before. They covered one of the springs under warranty. This is the second time they have been extremely honest, besides normal good professional work.
Description of Work: We have had this company come out before to replace our garage door, maintain it, and now replace the springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
John M.
07/2012
5.0
garage doors
 + -1 more
Cincinnati Door & Opener came out, were on time, friendly, professional and took care of our 2 garage doors so they operate like new.
Description of Work: Serviced two garage doors replacing pulleys, rollers and made necessary adjustments.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
tonya B.
07/2012
5.0
garage doors
 + -1 more
Quick response, found a time that worked with my schedule. Called the morning of appointment.Showed up on time. Clean, professional, and friendly! Will definitely use again!
Description of Work: Took advantage of the Angies list special for Tune up. Solid wood garage door was very heavy to open. I don't think it had ever been serviced (+50 years). They replaced the rollers, adjusted the springs, and lubricated. Door can be opened very simply (wish I would have known this 10 years ago). Fantastic work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Rita G.
07/2012
5.0
garage doors
 + -1 more
They did a great job. They were fast and came out right away, within a couple of days from our call.
Description of Work: The replaced one of the cords on our garage door and tuned it up to make sure it was working well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
JACK T.
06/2012
5.0
garage doors
 + -1 more
He was very professional and the job was done very quickly. I was very happy with the service.
Description of Work: I purchased a Big Deal for a Garage Door Tune-Up with Nylon Roller Replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KIM M.
06/2012
5.0
garage doors
 + -1 more
I called Cincinnati Door and Opener and they came out right away. First they thought they'd have to work on the computer receiver part, but he checked the remotes and was able to fix those. It worked! They also sell doors, so he answered some questions about my front door. He really knew what he was doing, so I didn't have to worry about their work.
Description of Work: My garage doors weren't working because all of my remotes were dead.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
billy O.
06/2012
5.0
garage doors
 + -1 more
It was a great experience from my first telephone call to the office to schedule and pay for a service appointment to the final test roll up of the garage doors. The office explained what to expect and identified all charges. The service technician arrived early, got right to work and completed the job in less time than I expected.
Description of Work: The service technician replaced the old rollers and pulleys on my two garage doors with new rollers and pulleys. He also adjusted and lubricated my garage door opener. Very responsive, friendly, arrived early and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$259
Eric G.
06/2012
5.0
garage doors
 + -1 more
Greg did a wonderful job fixing my clanky garage door! Very professional and work performed in a timely manner.
Description of Work: Roller replacements and tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
TOM L.
06/2012
5.0
garage doors
 + -1 more
It could not have gone better. They had all of the supplies for the additional repairs on the truck and did them for a low rate. The garage door is now working as it was meant to.
Description of Work: I purchased a Big Deal for $119. They installed nylon rollers and did a lot of minor adjustments and extra repairs that were above and beyond the coupon like replacing the weather stripping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
L. Noel S.
06/2012
5.0
garage doors
 + -1 more
Arrived on time. Very friendly and clean dressed.Did every thing that their Angies list special said. New rollers made the door much quieter. Good job - good price
Description of Work: Took advantage of the $129 special.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Bill W.
06/2012
3.0
garage doors, doors
 + 0 more
THIS WAS A 129.00 TUNE UP ADVERTISED ON ANGIES LIST. HE WANTED TO SELL ME A $1200.00 GARAGE DOOR. SAID I HAD THE CHEAPEST DOOR ON THE MARKET.. IT HAS WORKED FINE FOR 12 YEARS. IT IS STILL NOISY AFTER THE NEW ROLLERS. HOWEVER, IT STILL WORKS FINE. I THOUGHT THE TUNE-UP WOULD MAKE IT OPEN SMOOTHER. WHAT A RIP OFF.
Description of Work: INSTALLED PLASTIC ROLLERS IN GARAGE DOOR. TIGHTENED 3 METAL SCREWS.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$129
Karen R.
06/2012
5.0
garage doors
 + -1 more
The technician arrived promptly and waited patiently for me to arrive from work. He reset the mechanism and was able to get the outdoor key pad working as well. He also fixed the exterior housing for the light bulbs which had some loose.
Description of Work: My garage door code had to be reset (remote wasn't working).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Zubair H.
06/2012
5.0
doors
 + -1 more
I can tell this guys really know what he is doing. He repaired two doors for me, and knew exactly what part he needed to complete a greqat job. It took him one hour to fix two doors and he was gone.
Description of Work: Our doors were noisey and needed new rollers and different part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Richard M.
05/2012
5.0
garage doors
 + -1 more
Not much to tell here. We bought the deal about three months ago with the idea that we would have the work done when the weather improved, probably sometime in April. In early April we called to have the service done. It was completed within the week. The provider was excellent in every respect. Probably the best news here is that there was no hidden agenda, no pressure to do something that did not need to be done, the tech was anxious to provide a useful service, and he was experienced and capable.
Description of Work: Two garage doors were serviced. Tension on the springs was adjusted. All rollers were replaced with improved rollers. Appropriate lubrication was applied. Tracking and operation was inspected and corrected as necessary. Then the tech added a keypad which I had but had not installed and he replaced a switch/button to operate one of the doors. Again, I had the switch but I had not installed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
MARIE S.
05/2012
5.0
garage doors
 + -1 more
The price was good. They were professional and the service was done well. They took care of my problem very nicely. They honored the Angie's List coupon for me.
Description of Work: They stopped my garage door from hiccupping, it was getting stuck on the hinges as it went up and down.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Windows
FAQ
Cincinnati Door & Window is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: 9:00 AM - 12:00 PM
Cincinnati Door & Window accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Cincinnati Door & Window offers free project estimates.
No, Cincinnati Door & Window does not offer eco-friendly accreditations.
Yes, Cincinnati Door & Window offers a 5% senior discount.
No, Cincinnati Door & Window does not offer emergency services.
Yes, Cincinnati Door & Window offers warranties.
Cincinnati Door & Window offers the following services: Service, Repairs, Sales & Installation Of Garage Doors And Garage Door Openers. Sales & Installation Of Replacement Windows, Entry Doors, Patio Doors, Sliding Doors. Free in home estimates on New Garage Doors, Entry Doors, Sliding Doors and Replacement Windows.
Glass Replacement, Auto Glass, Interior Doors, Window Repairs, Entry Door Repairs, Sliding Door Repairs.