Anderson Hills Plumbing & Supply Inc

DANTE AND TROY WERE COURTEOUS AND PROFESSIONAL. THEY ARRIVED PROMPTLY AND WORKED QUICKLY AND EFFICIENTLY.

VERY PLEASED WITH THE INSTALLATION OF THE NEW WATER HEATER AND THE REMOVAL OF THE OLD WATER HEATER. THE PLUMBERS WERE ON TIME, AND COMPLETED THE JOB ON SCHEDULE AND IN A VERY PROFESSIONAL MANNER.

THEY WERE PROMPT AND DID THE JOB AT A REASONABLE PRICE.

QUICK RESPONSE TO MY CLOGGED DRAIN IN THE BASEMENT. ACCURATE ESTIMATE OF TIME AND LABOR PRICES OVER PHONE.

THEY CHARGED ME $88 EACH WAY FOR THE SERVICE CALL. I REQUESTED AN ITEMIZED BILL, AND ALL THEY SENT ME WAS TOTAL MATERIAL, TOTAL LABOR - NO BREAKDOWN FOR THE DRIVE TIME, NOR DID THEY INDICATE HOW LONG THEY WERE HERE (BILLABLE HOURS). I CAN'T TELL WHAT ELSE I WAS CHARGED FOR, SINCE THEY HAVE NOT GIVEN ME AN ITEMIZED BILL. VERBALLY THEY TOLD ME IT WAS AN HOUR OVER AND AN HOUR BACK.

I WAS TOLD THEY WOULD GET TO MY HOME DURING THE AM. I RECEIVED A CALL AT 7:55 AM AND THEY WERE AT MY HOUSE AT 8:30 AM. THEY WERE PROFESSIONAL AND HELPFUL. I ASKED ABOUT REPLACING A DRAIN FITTING AND WAS ADVISED AGAINST IT DUE TO COST, WHEN A STOPPER WOULD DO FOR NOW. THEY HAD TO CUT A HOLE IN MY CEILING AND TOOK CARE NOT TO GET DUST ON MY FURNITURE, AND CLEANED UP THEIR MESS. I WOULD DEFINITELY HAVE THEM AGAIN. MY ONLY NEGATIVE COMMENT IS THAT I DIDN'T RECEIVE A STATEMENT DETAILING THE CHARGES. THE REPAIR TOOK 1 HOUR, SO $182 SEEMED A TAD HIGH, BUT I WAS VERY HAPPY WITH THE QUALITY OF THEIR WORK.

I WAS TOLD THEY'D CALL WHEN THEY WERE ON THEIR WAY ON THE DATE SCHEDULED. WHEN THEY HADN'T CALLED BY LATE IN THE AFTERNOON, I CALLED TO FIND OUT IF THEY WERE COMING. I SPOKE TO AN OPERATOR WHO WAS INSINUATING THAT I WAS THE PROBLEM WITHOUT TRYING TO FIGURE OUT WHERE THE ERROR HAD OCCURRED, BUT WHO SAID THEY'D TRY AGAIN ON THURSDAY MORNING. BY 11:00 ON THURSDAY MORNING THEY STILL HADN'T CALLED, SO I CALLED AGAIN. IT TURNED OUT THEY DID NOT HAVE MY CORRECT PHONE NUMBER AND HADN'T BEEN ABLE TO REACH ME. [THEY DID HAVE MY NAME, SO THEY COULD HAVE TRIED TO LOOK ME UP.] THE OPERATOR SAID HE'D BE SURE TO SEND SOMEONE THAT DAY. AT 3:30 PM I CALLED AGAIN, AND THE OPERATOR TOLD ME TO CALL AGAIN FRIDAY MORNING TO TELL THEM "NOT TO FORGET ME." (I ASKED FOR A SPECIFIC APPOINTMENT TIME AND THIS WAS HIS RESPONSE TO MY QUESTION.) I DON'T FEEL LIKE THEY WERE VERY CONCERNED WITH THE FACT THAT MY TIME IS VALUABLE, TOO. I WASTED TWO DAYS AT HOME WAITING FOR A PHONE CALL THAT NEVER CAME.

THEY WERE GOOD, AND IN AND OUT IN NO TIME AT ALL!

SUBMITTED BILL WAS $60 LESS THAN THE ESTIMATE. CLEAN, PROMPT, AND PROFESSIONAL, FROM ESTIMATE TO INSTALLATION.

I CALLED THE COMPANY ON TUESDAY MORNING AND WAS TOLD THEY COULD NOT GET TO MY HOME UNTIL THE AFTERNOON. I WAS ANNOYED, TYPICALLY PLUMBERS CAN AT LEAST GIVE A TIME WINDOW. IN SPEAKING WITH THE MAN ON THE PHONE, HE STILL WAS NOT ABLE TO GIVE A SPECIFIC TIME, SO I JUST CANCELLED.

THEY WERE TIMELY AND WERE RESPONSIVE AND DID A GOOD JOB.

WE HAD TO WAIT IN THE STORE TO GET WAITED ON, BUT WHEN WE DID GET WAITED ON, I WAS VERY HAPPY WITH HOW WE WERE TREATED. THE MAN WAS VERY HELPFUL IN GUIDING US TO SELECT THE BEST TYPE OF FAUCET FOR OUR PURPOSES.

THEY DID A GREAT JOB ON WHAT I CONSIDERED A 'HARD' JOB.

I CALLED THEM AND THEY CAME RIGHT AWAY. THEY GAVE A BALL PARK ESTIMATE OVER THE PHONE AND WAS RIGHT IN LINE WITH WHAT THEY DID. THEY WERE GREAT! THEY WERE PROMPT, FAST, AND COURTEOUS.

DON''T USE THEM, FIND ANOTHER COMPANY!

I BEGAN USING ANDERSON HILLS PLUMBING A FEW YEARS AGO AFTER A FRIEND RECOMMENDED THEM. I OWN A FEW MULTI-FAMILY HOMES AND NEEDED A RELIABLE, RESPONSIBLE AND EXTREMELY TRUSTWORTHY PLUMBER. AHP IS ALL OF THIS FOR ME. I HAVE EVEN GIVEN THEM THE KEYS TO MY HOME ON A NUMBER OF OCCASIONS. NO JOB IS TOO SMALL FOR ANDERSON HILLS AND I APPRECIATE THAT. I CAN ALWAYS COUNT ON AHP TO GET THE JOB DONE AND CHARGE ME A FAIR AMOUNT.

THEY WERE VERY RESPONSIVE AND PUNCTUAL. THEY MADE SURE THE REPAIR WAS DONE IN A SINGLE VISIT EVEN THOUGH THEY HAD TO MAKE A SPECIAL TRIP TO GET PARTS.

PRICE WAS HIGH...LABOR WAS $150 FOR 45 MINUTES OF WORK. THE REMAINING LABOR CHARGE WAS FOR TRAVEL TIME! QUALITY OF WORK WAS EXCELLENT, BUT WOULD TRY TO FIND SOMEONE CLOSER TO HOME NEXT TIME. SERVICEMAN ACTUALLY DID SUGGEST THAT THE LABOR CHARGE WAS PROBABLY TWICE AS HIGH AS SOMEONE CLOSER WHO WOULD NOT CHARGE TRAVEL TIME. A CUSTOMER HAS TO APPRECIATE THAT HONESTY!

VERY REALISTIC & HELPFUL ESTIMATE ON REHABBING AN OLDER HOUSE IN CLIFTON. WE NEEDED THIS TO BE DONE QUICKLY & ERNIE WORKED WITH US ON KEEPING COSTS DOWN. EXCELLENT QUALITY WORK & WE WILL ALWAYS CALL THEM IN FUTURE.

THEY ARE A VERY GOOD COMPANY TO DEAL WITH. I WOULD HIGHLY RECOMMEND THEM.

JONATHAN AND ROGER WERE VERY PROFESSIONAL. CALLED BEFORE THEY LEFT THEIR SHOP, AND ARRIVED PROMPTING AS PROMISED. LEFT WORK AREAS AS CLEAN AS THEY FOUND THEM.

WE WERE VERY PLEASED WITH THIS COMPANY!!!!

THE TWO GUYS WHO CAME TO DIAGNOSE AND FIX THE WATER HAMMERING PROBLEM AT OUR HOUSE WERE VERY PROFESSIONAL, POLITE AND COURTEOUS. HOWEVER, WE WEREN''T VERY SURE OF THE $100 THEY CHARGED US FOR HALF AN HOUR''S WORTH OF WORK.

I HAVE USED THEM SEVERAL TIMES AS I OWN THREE APARTMENT COMPLEXES AND I USE THEM EXCLUSIVELY FOR OUR MAJOR PLUMBING JOBS.

CAME OVER RIGHT AWAY TO STOP GUSHING WATER