AE Door Sales & Service Inc

Very pleased with overall service. Had initially heard bad things about company and wasn't going to call them for a quote. Last minute I did and at that point I knew what I wanted so the salesman and I didn't talk much. But they had a great product and price and when I checked them out on Angie's List their feedback was way higher than my previous first choice. My salesman was flexible with my schedule, the door came in quickly, and the man who came out to install my product was great. My only quibble is that on install day I had an afternoon appointment scheduled, they were running early, and they asked if they could start sooner. I was at work and was only taking half a day off. The installer was cool with waiting for my scheduled time, but his boss called me and put a bit of unwanted and unwarranted pressure on me to get there to get the work done. I did get there early since I felt bad for the installer, but I didn't like the heavy hand. But outside of that, I really like the product and the work they did. Would recommend.

I was very happy with A/E's performance pretty much from start to finish. Estimator knew what he was talking about, we appreciated the options offered and having an estimate right then and there particularly the insulated options that got us in the end a quieter door and a tax credit. The only real hiccup was that the scheduling got the date wrong which really in the end was not an ordeal because we got the time we planned on originally and the install went well. Came on time. I felt bad that we were not there to thank them when they left due to work schedule but everything was where we asked to be and we like the door, the opener (especially our kids) and the key-less entry. All three estimates we received were in the same ballpark but we liked the product, particularly in hindsight since the opener is extremely quiet. A good job and we would recommend them highly.

I called the company interested in repairing my old opener's belt. But after learning how reasonable an entire new opener was, I decided to forgo the relatively expensive repair. Just a few days later, at our convenience, a serviceman arrived and completed the job. He was very friendly and knowledgeable, explaing the functions of the openers, etc... We are pleased with the performance of the new opener as well as the service from AE!

I got a call back to schedule an appointment within a few hours of my initial call. A technician came later that day and repaired the door quickly and efficiently. He also advised me on a missing part on my opener (which I had to order from the manufacturer) that needed to be installed. Very good experience!

Initially called because while the garage door was still working, some of the hinges were broken. AE initially came out and said that they could do an interim repair that would probably last a few more months or I could just replace the door. The door was 14 years old and builder grade. I decided just to go ahead and have the door replaced. They were able to schedule promptly. Service was professional.

They were great. They took the electronic garage doors out and put new garage doors in. They were topnotch. They listened to what I had to say. They gave me great advice on how to care for the things. They were excellent in every way. He will be the person I will call when I need some work done on my garage door in the future.

They charged me $89 for the service. They just adjusted and lubricated the garage door. They did a great job. The guy that they had sent out really took his time in explaining what he was doing. He explained what wasn?t working and the reason for the same. He did an excellent job. I will use this company again in the future.

My garage door opener and coil broke on a weekend when I was out of town. My daughter had a major problem trying to leave for work. I returned on Tuesday and called AE Doors; they came out first thing on Wednesday morning. The first man replaced the garage door opener system and pointed out the broken coil, which had to be replaced by one of their service technicians. The service technician came later the same day. Both men were very professional, courteous and worked quietly and efficienty. The cost was exactly what they had estimated; I was not charged a second service call fee for the second man coming out. Overall, I felt the price was very reasonable, their work was excellent and the product seems to be of very high quality; the door operates quietly and I like the new digital display.

I would use this company again and would definetely recommend them to anyone in the market for a new garage door opener or garage door. Very professional company with great reputation which I found to be true.

Made 3 trips to showroom to look at doors, sales person very cooperative. Installation about a month later went fine, although we later discovered we had a key to rekey the lock that we weren't aware of. A week or so later, noticed the key hole was occasionally stopping in wrong position. We had someone out, but they couldn't find any probelm (lock still worked). No charge for this. A week or so later the lock jammed. We called AE and they ordered a replacement lock and installed it for free. Also our deposit check was temporarily lost, but AE gave us a gift card to make up for our trouble. Overall very satisfied with their work and responsiveness.

The door they installed qualified me for an energy savers rebate from my taxes. They did my neighbors garage door and I liked it so much I called them to do mine! The installation went well and they fixed any problems that they encountered efficiently.

My experience with them was good. I didn?t use them, though.

Service was prompt and complete. Would hire again.

They did a really good job. They were right here on time. It was a pretty tough installation, but they did a fantastic job. I would definitely use them again. It was a totally real professional job. I was very happy with them.

It went very well. I like them very much. He is very polite and curteous. He came on time and finished his work when he promised.

There was nothing in particular that I really liked or disliked about them. The price was good.

Everything has gone very well so far. The salespeople and installers have been professional, efficient, and helpful.

It was some time ago, but it was a good situation. One of the rollers actually came off a few years later, and I was able to go to them for advice.

We would definitely use them in the future.

I had the garage door opener installed and the springs replaced about 3 years ago. I called AE Door & Window Company since I was having some problems with my garage door closing. There was absolutely no delay and they came out immediately right in the morning and took care of everything. It was my own fault due to which the door wasn?t closing. I am sure that the guy who had come out earlier had told me about it which I didn?t remember. So he came out again and told me as to what was blocking it. He was very pleasant, kind, courteous, generous, wonderful and prompt. He told me not to worry. He reset it and left. He didn?t charge me to come out and fix the door. He did remember that he had put in a new garage door opener for me and had replaced the broken spring. I am also planning to get a new garage door installed in this year. He didn?t have to fix anything, but told me to get the obstacle out of the way. His responsiveness was terrific. AE Door & Window is a wonderful company to work with.

Everything was awesome. They're very timely. Their prices are great. They are quick to schedule and the people are always on time. They do their work well. We always use them for our garage door needs and we've always been completely satisfied with them.

I heard the spring break, called AE and they had someone out that day. The technician was polite and friendly. One thing that he did do was make the opening and closing of the garage door much, much quieter (it is the original builder garage door and on the less expensive side). The technician shared with me that correcting the noise was a matter of lubricating the bushing/washer that was within the spring assembly. The tube that the spring mounts on is hollow and will amplify the noise as well as send the noise out the ends of the tube. I will remember that. I had used AE years ago at a different house and that was a positive experience as well. I am happy that I chose them again.

Ron gave me a call to let me know he was 15-20 minutes out. He came in, worked around my car (trapped in the garage) without any issues. He knew exactly what he was doing, had all the right tools and performed the work quickly and efficiently. I was very impressed. Normally, I am a do-it-yourselfer - this would've taken me all after noon - he was done in 20 minutes!

Good value- prompt service; reliable products

I did not buy from them. Their estimate was several hundred dollars higher than that of the other company who I went with eventually. The garage door had been up for 37 years ago and when it was originally installed, they had put caulking around the garage door and that had all cracked over 37 years. The two other companies said that they would re-caulk around the garage door. But when AE Door came he didn't say anything about it. When I asked him if he was going to re-caulk the garage door, he told me that would be extra. I asked him if he wouldn't do it as part of replacing the garage door and he told me that he would not. That would be extra. However when I told him that the other two companies were going to do the re-caulking as part of replacing the garage door, he was not happy. I think he finally agreed to do it, but he was not happy about it. He was excellent as a sales person. He answered questions. He came when I called him. He was the last person I called. He responded in good time. He was very responsive and he was a very likeable man. When his bid came out the highest of the three, I frankly was a little astounded that this very likeable man was going to charge me more. It was bad news when I mentioned about the caulking as he didn't want to do that, but finally did agree because the other two companies had put the re-caulking in as part of their estimates. He came when he said he was going to come. He was professional.