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AE Door Sales & Service Inc

Garage Doors, Doors, Windows,

About us

AE Door & Window with 3-locations forest park, florence ky, & eastgate ohio, AE Door is a major supplier of clopay garage doors, chamberlain lift master garage door openers, provia entry doors & storm doors, and other fine products in the greater cincinnati area. Not only is AE a major retail distributor and installer, but they also dominate in the new construction and commercial fields as well. AE Door & Window is very proud to have been a supplier of all the rolling doors at the paul brown stadium in downtown cincinnati and all the doors at the kentucky speedway, as well as the service provider for great american ball park in downtown cincinnati. Additional phone numbers - Forest Park (513) 742-1984, Eastgate (513) 943-1984, (513) 932-3443, (800) 739-7763, (937) 296-1984 & (937) 427-0041 for additional contacts please contact Adam Weber or Greg Zinser.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Sales & installation of garage, entry & storm doors, openers & vinyl replacement windows & patio retractable awnings.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8631 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 631 reviews

Jennifer B.
02/2019
5.0
garage doors
  + -1 more
Was able to schedule for service on the day I called. Was afraid the opener couldn't be repaired but the serviceman was able to repair it and add a key pad.
Description of Work: Repair of garage door opener and adding a key pad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Wallace P.
09/2018
5.0
garage doors
  + -1 more
The installation went very well. The new door looks and functions like a gem.
Description of Work: Garage door and opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

MARY B.
08/2018
5.0
garage doors
  + -1 more
Lawrence was great he fixed the problem quickly and efficiently. He also do overall check and maintenance on both doors as part of the service.. 5 Stars
Description of Work: Garage Door needed a cable repaired as door wouldn't close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia W.
08/2018
5.0
garage doors
  + -1 more
They were there on time and had it installed in less than an hour. Very nice and informative about the system. Was given a senior discount.
Description of Work: needed a new garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne-Marie I.
07/2018
5.0
garage doors
  + -1 more
Our 20-year house had its original garage door, which was contractor-grade and damaged from previous owners. The opener had previously been replaced and installed poorly. When the garage door hinges cracked in half on several panels, the door needed to be replaced. The AE representative came out to our house the next day, and AE was able to get a new door and opener installed within a week and a half. The work was completed with minimal interruption to our family's schedule and the installers were very professional and answered all of our questions. We would definitely call them again.
Description of Work: Total Garage Door and Opener Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Mark G.
06/2018
5.0
garage doors
  + -1 more
Excellent, rapid response. Ron was our repair man. Quiet, got to the job immediately, worked fast and got the job done quickly. Had all necessary parts on the truck with him, never had to leave and get anything. He was very helpful in reprogramming our remotes and showing us how to do it as well as additional remotes in the future. My impression of A&E Door is outstanding after this service call. I appreciate their work and products!
Description of Work: Door opener quit working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$165

Guy H.
06/2018
5.0
doors
  + -1 more
We replaced steel entry door with Provia fiberglass door. Fit and finish are so much better than previous door. Sales and service by AE doors are excellent. I am a repeat customer and I am very satisfied with their products and personnel. I like their tag, "We sell the best and service the rest".
Description of Work: Replaced front door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Keith C.
05/2018
5.0
doors
  + -1 more
They did a good job, the did their best on the just but it wasn't been sucessful because of the eye hole that they can't install.
Description of Work: They put in a door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert J S.
05/2018
5.0
garage doors
  + -1 more
Excellently well. Tim was the sales person. He was on-time, open to questions and did not try to sell me something I did not really need. The installation went very well, too. The installer was on time and focused on our installation until it was complete. Old door and debris was all taken away. He assisted with programming the key pad and was also very open to answering questions.
Description of Work: New garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Nazir S.
03/2018
5.0
garage doors
  + -1 more
They did an excellent job! Sales person was very professional on the phone -- explained different models, options, and price. Decided to go with LiftMaster brand. They showed up on time and replaced the garage door opener in about an hour.
Description of Work: Replaced Garage Door Opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Terre C.
02/2018
5.0
garage doors
  + -1 more
Great. On time, professional, and good work.
Description of Work: Adjusted garage door rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Evans M.
01/2018
5.0
garage doors
  + -1 more
AE door did an excellent job. I received a 20% discount off the new garage door. The garage door quality was excellent with metal panels and foam insulation inside. Inside my garage the temperature is now 20 degrees warmer than the outside temperature.The garage door opener is so quiet you can hardly hear it opening and closing. The installation technician arrived on time , removed the old garage door and related hardware and installed the new one in less than four hours. After the work was complete all debris was cleaned up and removed. The technician provided me with operation and programing instructions of the system. On a scale of 1 - 10, I give AE Door a perfect 10. I'm a happy customer, thanks AE Door!
Description of Work: Replaced garage door, installed new garage door opener, new key pad and two remote garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle P.
11/2017
5.0
garage doors
  + -1 more
I went to the showroom near Winton Woods to look at doors. A salesperson showed me examples there and was able to show me on a tablet what all the different windows and other styles would look like. The order came the day it was expected and the installation was 2 Days later. The installer was there as scheduled and completed as expected. My garage doors look great!
Description of Work: I replaced my garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ted H.
11/2017
5.0
doors
  + -1 more
It went very well and is a beautiful door. The salesman, Tim Graham, was very professional and gave us a photo during his sales presentation of what our front entrance would look like when the job was finished. The removal of the old door and new installation by Lead Installer Tom and help from Installer Chuck went very well and the work area was very clean when they left our house. We were very impressed with the quality of their work and the timeliness of the job completion.
Description of Work: We had the front door replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Curt S.
10/2017
5.0
garage doors
  + -1 more
Excellent. The service technician was on time, identifed the problems, showed me the problem and fixed it quickly.
Description of Work: Change springs on garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Steve W.
10/2017
5.0
garage doors, doors
  + 0 more
The quality of the products and services are the best I have found! Professional sales, installation and servicing for both my entry door and garage door. I will use AE Door for all of my future door needs.
Description of Work: I have replaced both my entry door and garage door with AE Door products.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Lura Y.
08/2017
4.0
doors
  + -1 more
The process went well and I love the door. When installed it did not have the agreed upon mail slot which then had to be ordered. It took about 2.5 weeks but once corrected the door is everything I need it to be and I'm very pleased with the improvement to our entry.
Description of Work: Install an custom fit entry door to our basement, coming in off the driveway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

David F.
08/2017
5.0
garage doors
  + -1 more
Excellent. Service man showed up on time and replaced spring promptly. Price was as quoted
Description of Work: had broken spring on my garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne M.
08/2017
5.0
garage doors
  + -1 more
Service person was on time and was efficient in servicing door.
Description of Work: Service check-up on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary B.
07/2017
5.0
garage doors
  + -1 more
The young man who did the job was very professional, new what he was doing. I have used AE door overly the years. They are very reliable, and do great work. I would Hooghly recommend them to anyone.
Description of Work: Garage door replacement, and new door opener installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Ray F.
05/2017
5.0
garage doors
  + -1 more
Too easy. Next time I can do it myself
Description of Work: Fix alignment so garage door closes

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey M.
05/2017
5.0
garage doors
  + -1 more
I called AE and left a voicemail (this was early evening on a Friday). I quickly heard back and arranged for service the next morning. As an aside, they offered to do the work that evening as "emergency service" for an additional fee; I declined, but I think it's great that they offer that. Billy (the technician) was excellent. He called as he was on his way, arrived on time, and was very professional. He installed a new spring and adjusted/tested the door in about 40 minutes. He even did a quick check and adjustment on my other (non-broken) door. I had many questions throughout the process, and he thoughtfully answered them all. A great experience - I'll definitely consider them for future door/opener replacement.
Description of Work: After closing my garage door, I heard a large noise. The spring had broken, and the door was misaligned. Even worse, the misaligned door was now putting so much tension on the track that the manual release cord was impossible to operate, and my car was trapped inside!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD & BARBARA H.
03/2017
5.0
garage doors
  + -1 more
Perfect. AE has a nice showroom that allowed us to decide what we wanted. The ordering and installation process went smoothly and per the schedule that AE had estimated. The new door looks great.
Description of Work: Garage door replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUE P.
02/2017
4.0
garage doors
  + -1 more
The doors were real nice. I wasn?t real thrilled with the customer service. The price was kind of up there. They don?t make the doors. I think the doors are okay. I had a problem with one, so they kind of argued with me about it a little bit. That?s why I wasn?t thrilled with them, but we resolved the issue. They?re pretty punctual. I would have to really think about using them again, maybe! I might look around. One door had something coming out of the middle, one of the slats. It was like adhesive or something that was coming out. I wanted them to replace the door, fix it or do something. They said they would be there to do it and then they couldn?t do it because it was too cold. I don?t know, they were giving me a hard time. If I had been the owner of that company, I would have just gotten a new door for that, for me. Customers are always right! I called and argued with the lady about it. Finally, she said, ?well, it doesn?t sound like anything would make you happy!? Which I did not need to hear that. I should have told them to come and take all the doors out.
Description of Work: We had new garage doors put in.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Toniann M.
02/2017
5.0
garage doors
  + -1 more
The service call was $75 and we had a part that we paid extra for. They came in a timely manner.
Description of Work: They diagnosed the problem with our garage door and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

1260 W Sharon Rd, Cincinnati, OH 45240

http://www.aedoorsales.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:30 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Windows,
Insulation,
Finished Carpentry and Woodworking,
Electronic Gadget Repair,
Awnings,
Garage and Shed Building

FAQ

AE Door Sales & Service Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:30 AM - 1:00 PM

AE Door Sales & Service Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, AE Door Sales & Service Inc does not offer free project estimates.
No, AE Door Sales & Service Inc does not offer eco-friendly accreditations.
No, AE Door Sales & Service Inc does not offer a senior discount.
Yes, AE Door Sales & Service Inc offers emergency services.
No, AE Door Sales & Service Inc does not offer warranties.
AE Door Sales & Service Inc offers the following services: Sales & installation of garage, entry & storm doors, openers & vinyl replacement windows & patio retractable awnings.

Contact information

1260 W Sharon Rd, Cincinnati, OH 45240

http://www.aedoorsales.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:30 AM - 1:00 PM