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AE Door Sales & Service Inc

Garage Doors, Doors, Windows,

About us

AE Door & Window with 3-locations forest park, florence ky, & eastgate ohio, AE Door is a major supplier of clopay garage doors, chamberlain lift master garage door openers, provia entry doors & storm doors, and other fine products in the greater cincinnati area. Not only is AE a major retail distributor and installer, but they also dominate in the new construction and commercial fields as well. AE Door & Window is very proud to have been a supplier of all the rolling doors at the paul brown stadium in downtown cincinnati and all the doors at the kentucky speedway, as well as the service provider for great american ball park in downtown cincinnati. Additional phone numbers - Forest Park (513) 742-1984, Eastgate (513) 943-1984, (513) 932-3443, (800) 739-7763, (937) 296-1984 & (937) 427-0041 for additional contacts please contact Adam Weber or Greg Zinser.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Sales & installation of garage, entry & storm doors, openers & vinyl replacement windows & patio retractable awnings.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8631 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 276-631 of 631 reviews

PEG F.
07/2011
5.0
garage doors
  + -1 more
The A&E salesman was prompt. He wasn't particularly pushy. We picked out a door and he told us when it would be available to be installed and he was right. I called him the next day to change the order and add windows to the door. He was extremely cooperative through several calls to get the order correct. He was a little unfamiliar with a new decorative option of the windows. This is no reflection on A E Door. The installer arrived on time, did a great job of taking down the old door and installing the new door. He went out of his way to get the best seal at the bottom of the door where our driveway is a little uneven. The door looks great. However, the hand grips to manually raise the door were not installed. We need to call A E Door and ask about this omission. We did not notice there were missing when the installer was here. He did not ask if we wanted them. Without them what would we do if the power goes out?
Description of Work: We replaced our 16 foot, 50 year old wooden garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Mary P.
07/2011
5.0
doors
  + -1 more
They tightened my door. They are good.
Description of Work: I used the services of AE Door & Window Co for door service. I last used them in February 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SARA D.
07/2011
4.0
garage doors, replacement windows, doors
  + 1 more
He was prompt, polite, and got me the bid fairly quickly. It was just far too high. The garage door was a comperable price to the company we went with, but the R factor on it was way lower, making it less of an insulator for the garage. We went with other companies for the work.
Description of Work: Had them come out to price replacing a garage door, two patio doors, and a few windows in our new home.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kathleen C.
07/2011
4.0
garage doors
  + -1 more
I got their name from Angie's List. The initial person wasn't very good but they worked it out. People make mistakes but it worked out fine. It was during tax time and the salesman was so upset that he had to pay taxes that he forgot to tell the installation guy that I wanted to get the door. I was waiting for them to call me. They got the door installed and had to come back a couple of times because the door wouldn't close but it was fine in the end. I got stuck two times due to that. I was late for a doctors' appointment because they had to come back and then I was late for another thing the second time. I think that their price was fair. They came when they said they were coming. The people that I talked to in person were good but I did not like the people over the phone. They would definitely be on my list if I needed such work done again but I would search around first.
Description of Work: AE Door & Window Company put in a new garage door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kate L.
06/2011
4.0
doors
  + -1 more
There was sort of nothing negative or nothing good about them. I had a quote from them a year ago. I was just updating the quote for the same item. I never had done it. I would not use their services again in the future because I went with someone else that was more of a local smaller company.
Description of Work: I used the services of AE Door & Window Co. I had a phone quote from them in May. The cost was probably about $4800. I was planning on to do the patio door, storm double door and screen.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$4,800

Henry D.
06/2011
5.0
garage doors, doors
  + 0 more
for both the garage door and the storm doors, the sales people were timely in making the estimates. The service people were equick and efficient in their work. All company personnel took time to explain the process and went overboard in minimizing any inconveniences to my household routine.
Description of Work: a garage door and motor was installed in January, 2009 and storm doors were installed in June, 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

JANice W.
06/2011
5.0
garage doors
  + -1 more
I couldn't get it to open. They explained why it happened and how I could get it fixed. They were great. They did a nice job at a fair price.
Description of Work: I used AE Door & Window Co. to work on my garage door as it needed rebalancing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

max E.
06/2011
5.0
garage doors
  + -1 more
Perfect. Very detailed had the right answers to my questions, did a few "little extras" that also improved the performance of my garage door.
Description of Work: Replaced 11 year old garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

RUTH K.
06/2011
5.0
garage doors
  + -1 more
I got a deal from Angie's List. They were right on time. They did what they said they would. They also checked with us to make sure that it was okay. I would recommend them to others.
Description of Work: I used AE Door & Window Co. to take a look at my garage door. They just checked how the garage door went up and down. They also oiled the hinges and fixed things up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth P.
06/2011
5.0
garage doors
  + -1 more
I called on a Saturday and the salesman told me it would be installed on Tuesday, but Monday if possible. He told me the model and the price including installation and told me a lady scheduler (Sherrie?) would call Monday morning between 7:30 and 8 to confirm installation time. SHe called at given time and scheduled visit for Tuesday morning and said that the installer would call before coming out. On Tuesday, the installers (2 men) called 30 minutes before they arrived. They installed everything within 1 hour, cleaned up, presented the bill (no surprise) and we paid and then they left. That evening the dorr wouldn't open. I called and was asked to look at the springs. One spring was broken (the two springs were very rusty and 17 years old). They sent out a technician and I asked that both springs be replaced. They were replaced.
Description of Work: They replaced a garage door opener and springs. They removed existing garage door opener (1994 vintage) by removing the track (chain) and motor, obstruction detectors and 2 door openers. They removed existing springs - one had broken. They installed new track (belt), new motor, obstruction detectors and 2 door openers and installed new springs (I decided to replace both springs due to age).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Pam T.
05/2011
5.0
doors
  + -1 more
AE Door & Window Co put in a new front door last winter.
Description of Work: AE Door & Window Co put in a new front door last winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

MARY D.
05/2011
4.0
garage doors
  + -1 more
I called them initially because I got a coupon to use them for garage door maintenance. My door then stopped working and they came out and fixed the problem. They were fine.
Description of Work: I used AE Door & Window Co. to replace a spring on the garage door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Judith C.
05/2011
5.0
garage doors
  + -1 more
I used them on an Angie's List special.I had never had this service done before. The door is so quiet now and I love the way it works. I recommend them to other people.
Description of Work: I used AE Door & Window Company to tune up my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Michael B.
05/2011
5.0
garage doors
  + -1 more
I have used them before whenever I have needed any service for my garage door or garage door opener. They are very responsive and do the work correctly. I don?t have any reason to go anyplace else. I have recommended them to others. I don?t know what other companies charge, so I don?t know how their price would compare with others. I would rate them highly and would use them again in the future.
Description of Work: I use AE Door & Window Co for garage door services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Barbara G.
05/2011
5.0
garage doors
  + -1 more
I chose them because I got a coupon. Everything turned out fine. I liked them. They were prompt and clean. They were able to do extra. They did what they came to do. Everything is in good shape as well. It was easy to deal with them.
Description of Work: I used the services of AE Door & Window Co probably in the last six months for having a garage door tuned-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
05/2011
4.0
garage doors
  + -1 more
They were fine and I will use their services on future.
Description of Work: I used the services of AE Door & Window Co. to install a garage door opener, 3 years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Dana M.
05/2011
5.0
garage doors
  + -1 more
They were very professional, nice and friendly. We did not go with them. They were very punctual, showed up on time, very friendly but we ended up liking another garage door better.
Description of Work: AE Door & Window Co. came out a month ago and gave me an estimate for the garage door.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W.
05/2011
5.0
garage doors
  + -1 more
Their responsiveness was excellent. They were prompt, very clean, and very professional. The quality of their work was excellent, but they were a little expensive.
Description of Work: We used AE Door & Window Co. to install a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Jeanne B.
04/2011
5.0
replacement windows, doors
  + 0 more
They did a great job. They couldn't have been any better. They were totally good. They were easy to work with. It was all well done and I had no problems or complaints. Their price was fair. I would use them again in the future if need be.
Description of Work: I used the services of AE Door & Window Co in November 2010. They replaced all my windows and put in a beautiful door for me. They also replaced the side windows and glasses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SAM C.
04/2011
5.0
garage doors
  + -1 more
Everything turned out fine with the company. They lubricated the door and adjusted it. I thought that the price was a good deal.
Description of Work: AE Door & Window Co did a tune up for my garage door about a couple of months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

KAREN P.
04/2011
5.0
garage doors
  + -1 more
Service person was prompt, professional and went above and beyond our expectations. Still happy with the result.
Description of Work: We had 2 garage doors tuned up and all openers reprogramed so they all work all 3 garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Larry K.
04/2011
5.0
garage doors
  + -1 more
A&E performed a garage door tune-up. They tightened all the bolts and lubricated the rollers and springs. He also aadjusted the door controls to close and open smoother. He advised us that our 15 year old 1/3 hp openers were past end of life, but suggested if they are working well to continue to use them. On time and very professional.
Description of Work: A&E performed a garage door tune-up. They tightened all the bolts and lubricated the rollers and springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Maria L.
04/2011
5.0
garage doors
  + -1 more
Their service was great. The doors were good and they operate great. They were here when they said they were going to be here. They were on time. It worked all well. They were a little more expensive than the other companies. I would use their services again in the future.
Description of Work: We used AE Door & Window Co for garage doors. We last used their services I think in November 2010. They did two garage doors for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Lisa E.
04/2011
5.0
garage doors
  + -1 more
I bought an Angie's List Big Deal and forgot about it. It was about to expire, and AE came out the day after I called! Billy, the door service guy, was friendly, helpful, and professional. I will use AE again the next time I need my garage door serviced.
Description of Work: Garage door tune-up, plus seal replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

INEZ & WALTER C.
04/2011
5.0
garage doors
  + -1 more
They are excellent. They are always on time, couteous and very professional.
Description of Work: I have been using this company for over 20 years to replace and repair my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1260 W Sharon Rd, Cincinnati, OH 45240

http://www.aedoorsales.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:30 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Windows,
Insulation,
Finished Carpentry and Woodworking,
Electronic Gadget Repair,
Awnings,
Garage and Shed Building

FAQ

AE Door Sales & Service Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:30 AM - 1:00 PM

AE Door Sales & Service Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, AE Door Sales & Service Inc does not offer free project estimates.
No, AE Door Sales & Service Inc does not offer eco-friendly accreditations.
No, AE Door Sales & Service Inc does not offer a senior discount.
Yes, AE Door Sales & Service Inc offers emergency services.
No, AE Door Sales & Service Inc does not offer warranties.
AE Door Sales & Service Inc offers the following services: Sales & installation of garage, entry & storm doors, openers & vinyl replacement windows & patio retractable awnings.

Contact information

1260 W Sharon Rd, Cincinnati, OH 45240

http://www.aedoorsales.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:30 AM - 1:00 PM