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AE Door Sales & Service Inc

Garage Doors, Doors, Windows,

About us

AE Door & Window with 3-locations forest park, florence ky, & eastgate ohio, AE Door is a major supplier of clopay garage doors, chamberlain lift master garage door openers, provia entry doors & storm doors, and other fine products in the greater cincinnati area. Not only is AE a major retail distributor and installer, but they also dominate in the new construction and commercial fields as well. AE Door & Window is very proud to have been a supplier of all the rolling doors at the paul brown stadium in downtown cincinnati and all the doors at the kentucky speedway, as well as the service provider for great american ball park in downtown cincinnati. Additional phone numbers - Forest Park (513) 742-1984, Eastgate (513) 943-1984, (513) 932-3443, (800) 739-7763, (937) 296-1984 & (937) 427-0041 for additional contacts please contact Adam Weber or Greg Zinser.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Sales & installation of garage, entry & storm doors, openers & vinyl replacement windows & patio retractable awnings.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8631 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 226-631 of 631 reviews

INEZ & WALTER C.
01/2012
5.0
garage doors
  + -1 more
They always come promptly. I would recommend them if you have any garage door problems.
Description of Work: They looked over my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marybeth L.
12/2011
5.0
garage doors
  + -1 more
The seal at the bottom of the door was worn out. The house was 15 years old and they no longer made that seal. They had to come out and replace the hardware for that seal and also did a tune up of the door. They did a great job for me.
Description of Work: I hired them to repair my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARCIA S.
12/2011
5.0
garage doors
  + -1 more
They were fast and good. They did a great job and we would use them again.
Description of Work: Our garage door was stuck and they fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JAMES W.
12/2011
5.0
garage doors
  + -1 more
They're very professional and they have a great BBB rating. They were responsible and punctual in getting back to me for the estimate. They carry the top-rated garage door opener. We ended up giving them the job.
Description of Work: We had them come out to give an estimate on a garage door job.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally H.
12/2011
5.0
garage doors
  + -1 more
They were very quick to get there and they had the parts with them so they didn’t have to go back.
Description of Work: AE Door Sales & Service replaced the springs and pulleys on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KAREN W.
12/2011
3.0
garage doors
  + -1 more
They came out for the maintenance of our garage door in the past, which was good. I was not happy with the service done at the rented property. Their customer service was crappy. The woman whom I dealt with decided that I didn't need to be there, when it was being done. It was scheduled at the time when I was not there. I told her I am the one who owns the property and I will be paying for it. She said I don't have to be there and I could pay for it over the phone. Her name is Ferna. Her manager needs to know it. She needs either some training or she need to be fired. The price was average. They called my tenant that morning, and tried to get hold of me thinking they were going to do the work on Friday morning, so neither of us was ready to do the work in the morning. We both told them we will be there till noon, but they didn't finally show up until 3.30. It was a bad experience all around. I have them do maintenance kind of issues for me before on my garage door and they never have been horrible.
Description of Work: AE Door Sales & Service Inc replaced and installed a new garage door at our rented property in October.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$1,300

KAREN W.
12/2011
5.0
garage doors, electronic repair
  + 0 more
It went fine. I've had them do maintenance kind of issues for me before on my garage doors. They came out, checked if everything was tightened up on the doors and checked if it was in track. I think he needed to lubricate the chain drive. He was trying to get it fixed because it was making weird noises when I open and shut it. I was just afraid it might fall off the track which I didn't wanted to do. Their price was comparable because I did call another company and got an estimate. They give you a four hour window time and they tend to always show up in that last half hour which I don't like. I would do the small jobs with them but I don't think I would do a big job with them again.
Description of Work: I used AE Door Sales & Service Inc last week just to do an annual maintenance on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$91

Cynthia B.
12/2011
5.0
garage doors
  + -1 more
They came quickly. They were knowledgeable and gave options for different types for installations.
Description of Work: I had a new garage door opener installed. They also fixed a garage door that we had run into.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul P.
12/2011
5.0
garage doors
  + -1 more
I had a coupon deal from Angie’s List. I spent about $70 on the job, which included their service call and 30-45 minutes of work. They made sure that everything was working fine for the winter. They did a great job. I would absolutely use them in the future.
Description of Work: AE Door Sales & Service Inc. did a maintenance call for my garage doors, three months ago. They came out and checked all the garage doors and openers. They also did maintenance work like oiling the tracks and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Brady B.
12/2011
4.0
garage doors
  + -1 more
They installed a really nice garage door. It's a great company to deal with.
Description of Work: They installed a garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

CRAIG B.
12/2011
5.0
garage doors
  + -1 more
Everything went great. I highly recommend them.
Description of Work: They performed general maintenance on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA B.
11/2011
5.0
garage doors
  + -1 more
Excellent.please read above description.
Description of Work: AE Door came out the first time to discuss what kind of new garage door would replace the 19 yr old . The salesperson was aware that we wanted more insulation and showed us samples with suggestions. Once we accepted their bid we arranged to have it installed around mid October . The service tech was right on time and gave a review of what to expect that morning. He was very polite. We were surprised that it was a one person job . Although the installation lasted longer than anticipated it was done correctly and fits well, providing for quiet closure and insulation. The only thing that would have made it better would have been for the installer to clean the garage windows that were on the top of the installed door before he left since they were dirty. Otherwise , no complaints.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Ron R.
11/2011
5.0
garage doors
  + -1 more
It was fine and everything went well. They did a nice job. There was a coupon or something like that for it. I would use them again.
Description of Work: AE Door Sales & Service Inc took care of our garage door. They adjusted the door and springs and a little bit of the alignment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gordon B.
11/2011
5.0
garage doors
  + -1 more
I used a special from Angie's List for the job. They were excellent and didn't leave a mess. I have had him back already.
Description of Work: AE Door Sales & Service did a tune up on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ANURADHA J.
11/2011
5.0
garage doors
  + -1 more
They came out and fixed it without problem. They were prompt and professional. I would highly recommend them.
Description of Work: My garage door wouldn't open and close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Sharon C.
11/2011
5.0
garage doors
  + -1 more
They did a great job. When I had questions, they were able to answer them right away. Their price was reasonable. I am satisfied with their service.
Description of Work: They installed a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mary R.
11/2011
5.0
garage doors
  + -1 more
Great - quick turnaround to send someone out to measure and with samples, quick turnaround to have it installed. They repaired the old trim around the door, completely removed the old door, tracks, opener, keypad, etc and installed the new door, trim matched the door (taupe), the door was great quality and the opener had all the safety features, it is quiet and has a nice new control with lights, etc.
Description of Work: Replaced an old wooden single garage door and opener with new door and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

William K.
11/2011
5.0
garage doors, doors
  + 0 more
Basically the garage door was out of track, the spring and the tension was not right and they came out and fixed it quickly. They greased and fixed all the stuff and it a good price and is working great. They charged us less than a $100. I thought their price was very good. I did not notice that Angies List had a coupon till afterward. But like they said they would be happy to come back if we would give them a call. We will use them in the future.
Description of Work: We used AE Door Sales & Service Inc several months ago to fix two garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David A.
11/2011
4.0
garage doors
  + -1 more
Went fairly well. However the installer told my wife that there was a problem with the door and did not have the tool to fix it and the door was operating loudly and binding in the tracks. We put up with this for several weeks until the door became inoperable. We called back and they sent someone right out and they fixed the door quickly. I would definately use them again and recommend them to anyone. I think we just had a lazy installer.
Description of Work: Replacement of Garage Doors. One Double door and one single.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

DeWitt C.
10/2011
1.0
garage doors
  + -1 more
. Just had garage doors serviced and found that the original installation by AE doors used very cheap parts including the main spring, bearings and rollers (cheap plastic that wore out). All of these parts had to be replaced given the original cheap plastic and parts installed. Secondly, the motor for the second garage will eventually need to be replaced as it is not meant for the type of garage door.
Description of Work: Installed two garage doors. One main garage door for large two car garage, and smaller door for bike and utility garage. I did not call them for the recent service call but used Precision Door that had a better reputation

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Mary A.
10/2011
5.0
garage doors
  + -1 more
They were very helpful and professional, they came out promptly, and they did a great job.
Description of Work: AE Door Sales & Service did a garage door tune-up and replaced a sensor for the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bill B.
10/2011
5.0
garage doors
  + -1 more
The job that they did was excellent. The workers professionalism and friendliness was very good. The price was average. I would definitely use them again in the future if necessary.
Description of Work: I used AE Door Sales & Service Inc to put a new garage door and a new opener for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

AMY L J.
10/2011
5.0
woodworking, doors
  + 0 more
The sales representative was very professional, knowledgable and not at all pushy. The installation went very well and the employee cleaned up very well, was also very professional, prompt, and everything went smoothly.
Description of Work: They put in a new entryway door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Alisa M.
10/2011
5.0
garage doors
  + -1 more
I think the door they installed a great product and a definite improvement over what we had.
Description of Work: They installed a new insulated garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVEN F.
10/2011
5.0
garage doors
  + -1 more
Did a great job. Fixed the broken spring and also replaced the spring on the otther garage door. Also had the seal at the bottom of the garage door replace. Worked quickly and professionally. Overall - top quality job. Only comment is that I asked to have the service on a Saturday. There was a $30 surcharge for that.
Description of Work: Replace Broken spring in garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

1260 W Sharon Rd, Cincinnati, OH 45240

http://www.aedoorsales.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:30 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Windows,
Insulation,
Finished Carpentry and Woodworking,
Electronic Gadget Repair,
Awnings,
Garage and Shed Building

FAQ

AE Door Sales & Service Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:30 AM - 1:00 PM

AE Door Sales & Service Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, AE Door Sales & Service Inc does not offer free project estimates.
No, AE Door Sales & Service Inc does not offer eco-friendly accreditations.
No, AE Door Sales & Service Inc does not offer a senior discount.
Yes, AE Door Sales & Service Inc offers emergency services.
No, AE Door Sales & Service Inc does not offer warranties.
AE Door Sales & Service Inc offers the following services: Sales & installation of garage, entry & storm doors, openers & vinyl replacement windows & patio retractable awnings.

Contact information

1260 W Sharon Rd, Cincinnati, OH 45240

http://www.aedoorsales.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:30 AM - 1:00 PM