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AE Door Sales & Service Inc

Garage Doors, Doors, Windows,

About us

AE Door & Window with 3-locations forest park, florence ky, & eastgate ohio, AE Door is a major supplier of clopay garage doors, chamberlain lift master garage door openers, provia entry doors & storm doors, and other fine products in the greater cincinnati area. Not only is AE a major retail distributor and installer, but they also dominate in the new construction and commercial fields as well. AE Door & Window is very proud to have been a supplier of all the rolling doors at the paul brown stadium in downtown cincinnati and all the doors at the kentucky speedway, as well as the service provider for great american ball park in downtown cincinnati. Additional phone numbers - Forest Park (513) 742-1984, Eastgate (513) 943-1984, (513) 932-3443, (800) 739-7763, (937) 296-1984 & (937) 427-0041 for additional contacts please contact Adam Weber or Greg Zinser.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Sales & installation of garage, entry & storm doors, openers & vinyl replacement windows & patio retractable awnings.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8631 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 631 reviews

Joshua B.
01/2013
5.0
garage doors
  + -1 more
Everything went very well. They were on time, professional, and did a good job.
Description of Work: I hired them to install a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

RICHARD H.
01/2013
5.0
garage doors
  + -1 more
I can't say anything outstanding or not outstanding. They came and they did what they were supposed to. It was a good job and we didn't have to call them back. They were professional. They came when they were supposed to. I wouldn't say anything memorable.
Description of Work: I used the coupon from Angie's list for AE Door Sales & Service for a garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

William J.
01/2013
5.0
garage doors, doors
  + 0 more
It was a pretty simple process. They came in and out. They were polite and courteous. I would recommend them.
Description of Work: I got the Big Deal through Angie's list for a door tune up from AE Door Sales & Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

mike A.
01/2013
5.0
garage doors
  + -1 more
Service performed was fast and solved the issues we were having with our door not closing properly
Description of Work: Cleaned garage door rollers. Realigned eye for safety beam and cleaned connections on opener light and wire connections

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Darlessa J.
01/2013
5.0
garage doors
  + -1 more
Everything went very well from start to finish.
Description of Work: I called AE Door & Window to service my sister's garage door. The gentleman that delivered excellent service was Billy. He told me what the problem was and fixed it immediately, the door opened and closed perfectly after he fixed it. There was a problem with the current vault release and some other parts on the door. He fixed everything to my satisfaction. My sister's garage door wouldn't open, he was able to get inside and put a new vault release on the door, this is the switch that let's a person get into their garage, when your automatic door opener won't work. I would definitely use this company again, and recommend them as excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Laura L.
12/2012
5.0
doors
  + -1 more
Selection of the doors was easy to do and once I decided on the doors I wanted, someone came out and measured my doors. They noted that the entry door was not level (one side higher than other), and they made notes so that they would level it out when the new door was installed. The installer arrived and started taking apart the old doors and then began installing both doors. Everything was cleaned up and the new doors were explained to me (how the locks worked, etc) before the installer left.
Description of Work: Had both an entry door and a storm door installed to replace extremely outdated ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

MARY R.
12/2012
5.0
garage doors
  + -1 more
The first person that came out didn't quite get to the bottom of the problem, but the 2nd guy was very skillful.
Description of Work: My garage door was off the track. They came out very soon after my call. A few weeks later it started making noise when opening again. They came out at no cost and remidied the problem. Very polite and knowledgable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Paul S.
12/2012
4.0
garage doors
  + -1 more
Quickly and painlessly. Wouldn't have guessed they even made a service call had it not been for the courtesy sticker attached to the garage wall. No complaints; everything is still working fine. I just wish they had replaced some small component, or checked and adjusted spring tension balance, rather than give everything the usual "blessing" and suggest that I call for a quote for future work that needs to be done.
Description of Work: Garage Door tune-up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

Marlyn R.
12/2012
5.0
garage doors
  + -1 more
The overhead garage door would not open. Came out to diagnose the problem on a Friday. Returned the following Monday to replace the spring. However, the spring was designed for the opposite side of the door. The technician had the capability to modify the installation. The garage door works perfectly.
Description of Work: Replaced broken spring on overhead garage door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Beatriz L.
12/2012
2.0
garage doors
  + -1 more
I didn't have the opportunity to do business with them since they didn't even showed up to gave me a quote
Description of Work: I called AE door sales for a quote to a Garage Door and he didn't show up for the appointment. After that I called him again he showed up on a saturday. Rang the bell three times and left. I was in the shower and it didn't give me time to answer the door. Unprofessional.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


ROGER S.
12/2012
5.0
garage doors
  + -1 more
They did a good job for what they were paid.
Description of Work: Bought a garage door tune up because my garage door was bent slightly from my car sliding into it during the previous winter. They came out and checked the wheels, bent the garage door back a bit and replaced some screws. They didn't completely unbend the door because that wasn't what the coupon was for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Lindsay O.
12/2012
5.0
garage doors
  + -1 more
AE Doors came to my house to discuss our options and provided me with all the information that I needed to make an informed decision. They promptly ordered the new garage door and lift master, opener and keypad and had someone at my house two weeks later to install it. The installer was great not only did he install everything but without even saying anything he went above and beyond and fixed a gap that was at the top of our garage entrance. I would defiantly use them again and have used them for another house that we owned in the past.
Description of Work: AE Doors came to my house to discuss our options and provided me with all the information that I needed to make an informed decision. They promptly ordered the new garage door and lift master, opener and keypad and had someone at my house two weeks later to install it. The installer was great not only did he install everything but without even saying anything he went above and beyond and fixed a gap that was at the top of our garage entrance. I would defiantly use them again and have used them for another house that we owned in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Lauren W.
11/2012
5.0
garage doors
  + -1 more
The door install went so very well. They were on time, did the work and cleaned up after. The movement of the door is smooth and quiet.
Description of Work: Installation of new garage door and opener which we purchased from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

CAROL L.
11/2012
5.0
garage doors
  + -1 more
They were very nice and thorough.
Description of Work: Installed automatic garage door opener with battery back up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

nancy H.
11/2012
5.0
garage doors, doors
  + 0 more
This was the most posiitve experience I have ever had with a contractor/installer. I will only have AE Door install doors in the future. They were excellent. The BEST!!!
Description of Work: AE Door removed the old garage door and motor and replaced it with a new door and motor. They also removed our double/french style front doors and replaced them, as well as the side door. The side door also had a screen door installed. They did an awesome job. Better than I anticipated. The BEST service ever. Thank you AE Door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Elaine M.
11/2012
5.0
garage doors
  + -1 more
they were prompt, efficient, and courteous--a great experience
Description of Work: fixed garage door opener, changed burned out bulbs, repaired faulty sensor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Robert B.
11/2012
5.0
garage doors
  + -1 more
we backed into the existing garage door. heavy wood paneled door and it was broken beyond repair. AE door came out and looked at the conditions, explained what would need to happen, showed us options and discussed price and pros/cons of options. They gave us a price and time for the work. The work happened when they said, took the amount of time they said, and there were no surprise costs. They hooked up the existing door opener, which was from another company. They took all the parts of the old door which I had ripped off myself, just to go in and out of the garage. Very Professional and the garage door looks and performs as expected.
Description of Work: We had a new garage door installed. The existing garage door was damaged beyond repair. AE Door took the old garage door and parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Mary E.
11/2012
2.0
garage doors
  + -1 more
I assumed that I needed a replacement part and I was willing to pay for whatever it would take. The worker who came out said that the Deal did not cover replacement parts and he confirmed that with the comapny. They couldn't do the tune up with out the replacements, so no work was done.
Description of Work: My garage doors did not open properly because a portion of the railing was bent. I purchased a Big Deal for a "Garage Door Tune-Up for Only $69 Plus 20% off all Parts on Any Residential Service."

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$69

jeff R.
11/2012
5.0
garage doors
  + -1 more
Superior services. Would use them in the future and highly recommend their company.
Description of Work: Installed a new garage door opener..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

Maureen S.
11/2012
5.0
garage doors
  + -1 more
We talked to several companies locally. They gave conflicting advice as to what we needed. Couldn't answer basic questions. AE came out - answered all questions - advised as per our unique situation - gave quote on spot - set up installation date on the spot (which was 2 - 4 week before other companies who offered the same door said we could get it done - and our old door was inoperable and we were going on vacation and desparately needed it fixed for safety reasons). They came the day they said they would - less than two weeks from quote. Installation guy was knowledgable and had a complicated older electrical system to work with. He left no mess! We got the exact lift we wanted - others told us we didn't need it because they just didn't carry it. Got the door we wanted. Could lock and go on vacation without worry.
Description of Work: Garage door broke - 60 years old. Take out old garage door and old system. Wire new lift and install new garage door. It was completed - Angies list says to put completion date, but it doesn't show up where you input data. This job was done in one day - day that was set up when we got quote.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Debra G.
10/2012
5.0
garage doors
  + -1 more
Arrived at the specified time, took time to test different parts to determine the cause of the problem, replaced the malfunctioning parts. Everything works like it's supposed to now.
Description of Work: Fixed a malfunctioning garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda W.
10/2012
5.0
garage doors
  + -1 more
It couldn't have gone better (please see information provided in please describe in detail the services performed.)
Description of Work: I had the latch lock engaged on my garage door which caused the door to go off the track when I without thinking, hit the garage door opener. I called another company on Angie's List and they said their earliest available service date was 48 hrs later. They said if I considered it an emergency, they could come this evening at the emergency rate (double the normal rate). I called AE Door (rated very highly on Angie's List) and they said they had a technician in my area and he could probably make it within the hour. He arrived in less than an hour, easily fixed the door, even spent time looking for a roller that had fallen out so I wouldn't have to purchase a new one. He answered several questions I had and charged far less than the other company quoted. He was kind, professional, qualified, and very courteous. He also didn't make me feel like an idiot b/c I tried opening the garage door w/ the latch lock engaged. I couldn't be more pleased w/ the service, the serviceman, or the cost!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Philip L.
10/2012
2.0
garage doors
  + -1 more
I told the technician about my concern about the looseness and noise with the double-size door, and he did nothing and suggested nothing to deal with it. A year later I bought another Angie's Big Deal with Cincinnati Door & Opener, who installed nylon rollers, and that solved the problem.
Description of Work: The technician came as scheduled and inspected the double-size garage door covered by the coupon. Although the door was quite loose and noisey he did nothing about that. He lubricated the hinges, and went on to lubricte the hinges on my second garage door, a single unit, at no additional charge.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$69

Bridget K.
10/2012
5.0
garage doors
  + -1 more
called for an eatimate and they came within a day or two. They set a time and called to confirm it when they were on the way. Tthe young man who installed the new door was friendly and and worked hard. They did a good job. I would definitely use them again.
Description of Work: Very old garage door replace by a new garage door.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Daniel H.
10/2012
5.0
garage doors
  + -1 more
Went very well. Technician was on time, explained the service and finished quickly.
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Contact information

1260 W Sharon Rd, Cincinnati, OH 45240

http://www.aedoorsales.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:30 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Windows,
Insulation,
Finished Carpentry and Woodworking,
Electronic Gadget Repair,
Awnings,
Garage and Shed Building

FAQ

AE Door Sales & Service Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:30 AM - 1:00 PM

AE Door Sales & Service Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, AE Door Sales & Service Inc does not offer free project estimates.
No, AE Door Sales & Service Inc does not offer eco-friendly accreditations.
No, AE Door Sales & Service Inc does not offer a senior discount.
Yes, AE Door Sales & Service Inc offers emergency services.
No, AE Door Sales & Service Inc does not offer warranties.
AE Door Sales & Service Inc offers the following services: Sales & installation of garage, entry & storm doors, openers & vinyl replacement windows & patio retractable awnings.

Contact information

1260 W Sharon Rd, Cincinnati, OH 45240

http://www.aedoorsales.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:30 AM - 1:00 PM