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A Water Solution Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

5 employees. Uses subs for concrete replacement and water extraction. Cost is determined by the job. No travel charge. Additional contact name - Machell Earl.

Business highlights

24 years of trusted experience

Services we offer

Residential repairs and replacement of gas line, water, plumbing, drain cleaning, wells pumps & hot water heaters.

Services we don't offer

Well pumps or power vent water heaters.

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.387 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
5%
3
5%
2
6%
1
40%


Rating CategoryRating out of 5
quality
3.5
value
3.5
professionalism
3.4
responsiveness
3.8
punctuality
4.1
Showing 51-75 of 87 reviews

Becki F.
04/2008
5.0
plumbing
  + -1 more
This is the first time I've exercised my Home Warranty so I didn't really know what to expect. I had several plumbing problems that I notified my Home Warranty company about on a Sunday. They directed all of them to A Water Solution, Inc. A Water Solution called me on Monday to make an appointment for that Thursday between 10am-2pm. Don from A Water Solution arrived at 1pm. He assessed my garbage disposal as needing replacement, which required a follow up appointment, fixed both shower valves and replaced the non-functioning shut off valve in my basement in under 45 minutes. I made a follow up appointment for the following Tuesday to replace the garbage disposal. Don was dispatched again and had it up and running in 20 minutes. Everything was fixed expertly and efficiently. It was a great experience.
Description of Work: Repaired 2 dripping Shower Valves. Replaced shutoff valve in basement. Replaced 3/4 HP garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Kathe L B.
12/2007
5.0
plumbing
  + -1 more
I was very pleased with this company. I am always leary when I'm assigned a Company to do home repairs as part of my home warranty, but this Company was very good. They came out within a day, fixed the problems promptly. They were very courteous and professional.
Description of Work: This company was assigned to me as part of my home warranty. My garbage disposal was not working, and my cold water was running hot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Shannon B.
10/2007
2.0
plumbing
  + -1 more
On the first visit the plumber was somewhat surly that I asked him to honor an earlier estimate for the outside faucet replacement, but he did honor it. When called back to fix the running toilet, he was very rude to my in-laws who were at the house to meet him, complained about how he was not being paid for the return visit, and even made a rude hand gesture to my mother-in-law.
Description of Work: This company fixed a leaking toilet, an under the kitchen sink leak, and replaced an outside hose faucet. He did have to return a second time because the toilet was running after the first repair.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$225

SUSAN A.
10/2007
5.0
plumbing
  + -1 more
Tim of A Water Solution came on a Saturday as an emergency call due to water dripping into the basement from above. He diagnosed the problem correctly, and recommended a home repair company to take care of pulling out the dishwasher, repairing rotted subfloring, potential cabinet removal, etc. I asked him to do as little as possible over the weekend so we would not be paying emergency rates to unclog the disposal, which he did on the second visit after the home repair company had confirmed the source of the problem.
Description of Work: In two service calls, Tim turned off water to the dishwasher and unclogged a garbage disposal obstruction that had caused leaking into the basement below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

08/2007
5.0
gas leak repair
  + -1 more
Had to work with lays diamond mesh and had to be careful not to damage it or hurt themselves. He did an excellent job working around that. Did a magnificent job I don't think anyone else could have done that job any better then he did.
Description of Work: Installed my new gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Justin M.
08/2007
1.0
plumbing
  + -1 more
It was not a positive experience. First, they installed the garbage disposal drain at such a height that it would have been impossible to drain properly. The owner Matt disputed this, saying that they did what I paid them to do, and lowering the drain would have cost more money. It did cost more money, when I had another company come in and redo the work. Also, in an attempt to fix the tub drain, this company used a band that was not up to code. According to Matt, the reason they did this was because it was all they had in the truck. The illegality of the band was later confirmed by another plumbing company, as well as a City of Columbus plumbing inspector. In their defense, A Water Solution did refund me $140 for this oversight. We contacted the company about the problems, and they sent Don back out to look things over. He proceeded to argue with my mother and me about these issues. He claimed that he did not need a permit for the work, but the city inspector said otherwise.
Description of Work: After being referred by another company, Don and Tim installed a new garbage disposal, shower valve, and fixed a tub drain that I had broken while removing the old tub.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$700

MEGAN E.
07/2007
5.0
plumbing
  + -1 more
We had a pipe burst and leak. Don came in and replaced everything; he was in and out in one hour; fantastic work! He was so professional and a pleasure to have in our home.
Description of Work: Replaced pipe that had burst.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

SUSANA W.
03/2007
5.0
plumbing
  + -1 more
It went great. The representative came by and checked out the problem and told us the issue was that we hardly used the bathtub and the water just sat in the pipe. He recommended that we turn on the faucet once in a while so that the water moves. There was no charge for the visit.
Description of Work: We had a funny putrid smell coming from the upstairs bathtub. I thought there was a clog or something of the sort.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSANA W.
11/2006
5.0
gas leak repair
  + -1 more
We've used them before and they are great. I called and they told me the estimated cost and what it would cost for any additional work. They stayed within their quote. They showed up on time and were professional and courteous.
Description of Work: We went from a Electric stove to a gas stove. They installed a gas line to stove, plus a stub and cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

TINA W.
10/2006
5.0
plumbing
  + -1 more
A Water Solution did a GREAT job, again. They are the preferred/recommended plumbers with my home warranty company, and I can see why. They are extremely punctual and knowledgeable. They even gave me a 20 minute warning call (Michelle is great and really works with you), so I did not have to take 1/2 a day off work, I just met them at my house when I got the call and within approximately 1 hour or less I was on my way back to the office. They even recommended a battery backup as an added precaution for my sump pump since I have a finished basement. It seems like a smart investment, especially since it costs less than $1,000! I highly recommend them for all your plumbing needs!
Description of Work: Matt installed a new check valve on my sump pump as well as installing a band to re-attach my sump pump pipe to the downspout. The actual job cost $115.00 ($60 was paid by my home warranty company, and $55 by me).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

WILLA Y.
10/2006
2.0
plumbing
  + -1 more
The representative came to our home and assessed the problem, but he did not have the proper equipment to do the repair job. He had to come back the following day, and then only a portion of the work was done. A third visit was required before the work was completed. This meant I had to take three days off of work since they do not make service appointments, and they did not adhere to the time frames in which I was told they would be at our home.
Description of Work: The company was sent to our home by an insurance company to do repair work under our new home warranty. We paid the deductible only for the work.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$75

Linda L.
10/2006
3.0
plumbing, water heater repair
  + 0 more
We called, and they came out only to find they do not service our power vent unit. They went ahead and checked the temperature of the water at the faucets, since we had to pay them $75.00 for a service fee!!, but they had to contact another company to come and do the actual work.
Description of Work: Our water heater was not providing enough hot water. We were on a home warranty plan when we purchased our home, and this company was on the list to call and also on Angie's list.

Rating CategoryRating out of 5
value
3.0
responsiveness
4.0
punctuality
4.0

$75

ALICE C.
10/2006
5.0
plumbing
  + -1 more
John was on time for the estimate, honest about the potential cost, and was extremely helpful. On the day of the repair, John and Matt were at our door before the scheduled time. The problem was fixed very quickly, and they came in $200 under the original estimate.
Description of Work: Our sewage clean out was old rusted galvanized, it was replaced with PVC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

LIZ B.
10/2006
5.0
plumbing
  + -1 more
He said that standard practice was to charge $45 service call, but he would include that into replacing the hardware if I liked. Knowing my husband, I agreed to having him install the new hardware. I purchased the hardware and he was back within the week to install.
Description of Work: Our lavatory sink was leaking from the handles. I was able to finally convince my non-handy husband to call a plumber. Right away the plumber realized that the easiest thing and least expensive option was to replace the faucet and handles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DAWN S.
09/2006
5.0
plumbing
  + -1 more
These were repairs that needed to be done according to a remedy request for the sale of my home. Most of the cost was covered by my home warranty and I only paid the service fee. Don came out and looked over what needed to be done and got right to it. He did a good job and cleaned up after himself.
Description of Work: Removed and replaced sump pump. Cleaned tub drain. Re-secured toilet to wax ring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

MARIA AND RICHARD W.
09/2006
5.0
plumbing
  + -1 more
The previous owner had broken the piping from the dishwasher to the sink and the garbage disposal. He replaced the entire thing and didn't charge me the service fee! He was very good and very friendly. He was very professional and showed up on time.
Description of Work: We are new to the area and I had a problem with my kitchen sink in the first three days!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SCOTT S.
09/2006
4.0
plumbing
  + -1 more
These guys were friendly and prompt. Did a good job fixing the basic problem and also cleaned up the mess in the bedroom nicely. However, left the final caulking and repair of the hole to me to finish. While we discussed me fixing of the hole, leaving the final caulking was a surprise. I didn't get a price comparison, since plumbers charge a significant amount of the price of the job, just to give an estimate, so I don't really know if the price was competitive. All in all, these guys weren't bad, but they didn't exactly exceed expectations and leave a remarkably good impression.
Description of Work: Upstairs bathtub was flooding the first floor kitchen. Needed to carve a hole in the master bedroom wall adjacent to the tub pipes, in order to fix the leak.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JAMES S.
11/2005
5.0
plumbing
  + -1 more
COMPANY WAS A REFERRAL FROM AMERICAN HOME SHIELD. OUR COST WAS $50 (THE HOME WARRANTY COMPANY SERVICE FEE). I DON'T KNOW WHAT THE NORMAL OUT OF POCKET COST WOULD HAVE BEEN. WE'VE HAD SOME POOR EXPERIENCES IN THE PAST WITH AHS REFERRED REPAIR COMPANIES. HOWEVER, WE WERE VERY PLEASED WITH A WATER SOLUTION. MATT SHOWED UP ON TIME, VERY PROFESSIONAL, AND SPENT A FEW MOMENTS DISCUSSING ANOTHER PLUMBING RELATED CONCERN WE HAD. NO COMPLAINTS - WOULD USE AGAIN.
Description of Work: REPAIRED LEAKING TOILET VALVE.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MARGIE S.
10/2005
1.0
plumbing
  + -1 more
THE OWNER, WHO WAS THE REPAIRMAN PERFORMED THE SERVICE CALL & AFTER VIEWING THE PROBLEM HE TOLD ME THAT HE HAD TOLD THE WARRANTY CO. HE DIDN'T WORK ON WELL SYSTEMS. HE THEN WENT TO CHECK & SEE IF HE COULD LOCATE THE PART THAT NEEDED TO BE REPLACED. HE THEN CALLED ME TO TELL IT WASN'T COVERED UNDER WARRANTY. I TOLD HIM I NEEDED IT FIXED IN ORDER TO CLOSE ON MY HOME THAT WAS UNDER CONTRACT TO BE SOLD & THAT I'D PAY OUT OF POCKET IF NEED BE. HE SAID HE WOULD ORDER THE PART & OF COURSE THE PART WAS NOT IN WHEN IT WAS SUPPOSED TO BE. IT TOOK 2 WEEKS BEFORE HE WAS BACK TO FIX THE LEAK, WHICH I PUT A TEMPORARY PATCH ON TO STOP THE LEAK. WHEN HE ARRIVED HE HAD AN ATTITUDE & SAID HE WASN'T SURE HE COULD REPLACE THE PART WITHOUT BREAKING THE LINE TO THE WELL & THAT HE WASN'T RESPONSIBLE IF HE DID. THEN IT WOULD COST ME ABOUT $1000.00 TO FIX THEN. I TOLD HIM NO I WOULDN'T SIGN THE PAPERWORK RELEASING HIM FROM RESPONSIBILITY, THEN I ASKED HIM TO LEAVE & HE WOULDN'T LEAVE, THE POLICE WERE CALL.
Description of Work: TO FIX A WATER LEAK PER HOME WARRANTY. ESTIMATE COST $45.00

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JEROME S.
10/2005
2.0
excavators
  + -1 more
AFTER A POSITIVE FIRST VISIT IT WAS A DISAPPOINTMENT THAT THE COMPANY DOES NOT RESPOND TO CUSTOMERS WHO WANT TO HIRE THEM. WITH THE ADDITIONAL WORK THAT WE ARE HAVING DONE, THIS WILL BE A $6500 JOB.
Description of Work: WATER SOLUTION WAS OUT TO MY CHURCH IN LATE AUGUST TO GIVE US AN ESTIMATE ON NEW DOWNSPOUT DRAINS. THERE WERE SIX DOWNSPOUTS THAT NEEDED LINES. I WAS PLEASED WITH THE INITIAL VISIT, AND THE PRICE. THE ESTIMATE WAS $4,200. HOWEVER, THE MONEY HAS BEEN APPROVED BY THE CHURCH AND I CALLED TO GET THEM STARTED ON THE WORK, AND TO GET AN ESTIMATE FOR ADDITIONAL WORK. I HAVE CALLED SEVERAL TIMES, AND LEFT TWO MESSAGES OVER A WEEK AGO, AND HAVE NOT HEARD BACK FROM THE COMPANY. NO ONE ANSWERS THE PHONE, AND MESSAGES ARE NOT RETURNED.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0


JANET M.
10/2005
5.0
plumbing
  + -1 more
MATT HAS DONE A LOT OF WORK FOR US BEFORE, BUT MOST RECENTLY REPAIRED A LEAKING TOILET. HE IS ALWAYS VERY POLITE AND SKILLED IN HIS TASK. WE WOULD USE THIS COMPANY EVEN IF WE HAD NOT BEEN REQUIRED TO BY OUR HOME WARRANTY PROVIDER. THE OFFICE MANAGER, MICHELLE, IS ALWAYS VERY GOOD ABOUT RETURNING PHONE CALLS AND SETTING UP APPOINTMENTS. IT IS A VERY PERSONABLE FIRM.
Description of Work: WE WERE PUT IN TOUCH WITH THIS COMPANY THROUGH OUR HOME WARRANTY PROVIDER. WE HAD A TOILET REPAIRED THAT WAS LEAKING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MARTA S.
07/2005
1.0
plumbing
  + -1 more
THEY WERE SENT BY MY HOME WARRANTY SERVICE. THE OWNER CAME, & WAS IN A BAD MOOD WHEN HE CAME. HE FOUND THAT THE LINE WAS NOT INSTALLED TO CODE, WHICH WE DIDN'T KNOW. HE SAID HE WOULD TELL THE WARRANTY COMPANY, & SAY NOT TO PAY FOR THE REPAIR. OUR WATER HAD BEEN SHUT OFF THE DAY BEFORE WHEN WE DISCOVERED THE LEAK. HE OFFERED TO CAP THE LINE SO WE COULD HAVE WATER BUT WHEN I SPOKE WITH THE WARRANTY COMPANY, MENTIONED FILING A REPORT, HE TRIED TO INTIMIDATE ME FROM FILING, & WOULDN'T CAP IT. HE ATTEMPTED A REPAIR TO A TOILET, BUT DID IT SLOPPILY, DID IT POORLY, AS HE DIDN'T FIX THE PROBLEM. WHEN I MENTIONED AN ISSUE I WANTED HIM TO LOOK AT, HE WAS DISMISSIVE, SAYING HIS EXPERIENCE MEANT HE DIDN'T NEED TO. WHEN HE LEFT, I STILL HAD NO WATER. I CALLED THE OFFICE, NOT KNOWING HE WAS THE OWNER, & HE TOOK THIS TIME TO AGAIN BE CONDESCENDING & RUDE. HE SHOWED NO COMPASSION, NO SKILL AT CUSTOMER SERVICE, & I WOULD NEVER ALLOW HIM IN MY HOME. I FOUND THE BBB SAYS HE HAS AN UNRESOLVED COMPLAINT.
Description of Work: CALLED BECAUSE THE WATER LINE TO MY FRIDGE.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

LEAH F.
04/2005
5.0
plumbing
  + -1 more
OUR HOME WARRANTY COMPANY CALLED THIS COMPANY FOR US. I LOOKED UP THEIR RATING ON ANGIE'S LIST AND AGREED TO USE THEM. THEY CALLED AND SCHEDULED AN APPOINTMENT QUICKLY. BOTH SCHEDULER AND SERVICEMAN WERE VERY POLITE. THE SERVICEMAN FIXED THE PROBLEM QUICKLY AND WAS VERY KNOWLEDGEABLE.
Description of Work: WE HAD A LEAKING FAUCET ON THE OUTSIDE OF THE HOUSE. THEY REPLACED THE FAUCET AND EVERYTHING WORKED PERFECTLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MONIQUE B.
12/2004
3.0
drain cleaning
  + -1 more
THEY WEREN'T ABLE TO REPAIR THE DRAIN, AND SAID IT WOULD NEED MORE WORK, WITH AN EXPECTED $800 PRICE TAG, AND INVOLVE TEARING DOWN A WALL. ANOTHER SERVICEMAN FIXED THE PROBLEM EASILY.
Description of Work: UNCLOGGED A SINK DRAIN.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$75

PATTY B.
12/2004
5.0
plumbing
  + -1 more
THEY WERE GREAT! THEY KNEW WHAT THEY WERE DOING, WERE VERY POLITE, AND EVEN WENT INTO MY CRAWL SPACE TO DOUBLE CHECK THE WORK. PRICE IS MY DEDUCTIBLE FOR MY HOME WARRANTY.
Description of Work: THEY REPLACED THE WATER LINE BETWEEN MY TOILET AND THE FLOOR. THEY ALSO REPLACED THE FILL TUBE IN THE TANK.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

PO Box 184, Canal Winchester, OH 43110


Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Natural Gas Lines,
Excavating

FAQ

A Water Solution Inc is currently rated 3.3 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

A Water Solution Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A Water Solution Inc does not offer free project estimates.
No, A Water Solution Inc does not offer eco-friendly accreditations.
No, A Water Solution Inc does not offer a senior discount.
No, A Water Solution Inc does not offer emergency services.
No, A Water Solution Inc does not offer warranties.
A Water Solution Inc offers the following services: Residential repairs and replacement of gas line, water, plumbing, drain cleaning, wells pumps & hot water heaters.
Well pumps or power vent water heaters.

Contact information

PO Box 184, Canal Winchester, OH 43110


Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM