TruGreen Lawn Care - 5795

I HAVE BEEN HAPPY WITH THE SERVICE I HAVE RECEIVED FROM TRUGREEN CHEMLAWN. I WOULD RECOMMEND THEM TO SOMEONE WHO IS IN THE MARKET FOR A LAWN CARE COMPANY.

I HAVE BEEN HAPPY WITH THE PROMPT SERVICE AND REPONSIVENESS I HAVE RECEIVED FROM THEM. WE HAVE HAD SOME PROBLEMS IN THE PAST, BUT THEY HAVE ALWAYS TAKEN CARE OF ALL THE PROBLEMS.

I HAVE USED TRUGREEN FOR A LONG TIME AND HAVE BEEN VERY HAPPY WITH THE SERVICE THAT I GET. WHEN THERE IS A PROBLEM AND THE SPECIALIST CAN'T CORRECT IT THEY SEND OUT A MANAGER AND HE MAKES SURE EVERYTHING IS TO MY SATISFACTION.

ARRIVED WHEN PROMISED. PERFORMED SERVICE IN TIMELY MANNER. DRESSED AND BEHAVED PROFESSIONALLY. DID NOT TRY TO PERSUADE ME INTO OR CHANGE ME FOR SERVICES OTHER THAN HAD BEEN ORDERED.

TRU GREEN IS ALWAYS VERY TIMELY IN THEIR SERVICE AND PROFESSIONAL IN THEIR APPROACH. WHENEVER WE HAVE HAD QUESTIONS, THEY HAVE ALWAYS PROVIDED QUICK PROMPT ANSWERS AND HAVE RE-APPLIED FERTILIZATION PRODUCTS AS REQUESTED AT NO ADDITIONAL COSTS.

WE USED LEISURE LAWN INITIALLY BUT TRUGREEN BOUGHT THEM OUT. THEY COME 5 TIMES A YEAR TO TREAT THE LAWN. WE DID HAVE A GREAT PROBLEM WITH WEEDS 2 SUMMERS AGO TO THE POINT WHERE THE ENTIRE TREELAWN HAD TO BE TORN OUT AND RESEEDED. THIS WAS DONE AT NO COST TO US AS WE HAD BEEN CALLING TO HAVE THE WEEDS TREATED.

I HAVE CONTRACTED WITH ANOTHER COMPANY AND DID NOT WANT TO USE THEM. THEY CAME OUT AND FERTILIZED MY YARD WITHOUT PERMISSION.

I ALSO HAVE THEM DO THE GRUB CONTROL TREATMENT. THEY MAY NOT BE THE LEAST EXPENSIVE, BUT I LIKE THAT THEY ALWAYS CALL THE DAY BEFORE TO LET ME KNOW WHEN TO EXPECT THEM. NOT TO MENTION IF I NOTICE THE WEED CONTROL DIDNT WORK, THEYLL COME BACK TO DO IT AGAIN AT NO ADDITIONAL CHARGE.

I PAY FOR THE TREATMENTS IN ONE PAYMENT FOR A DISCOUNT. I BELIEVE IT INCLUDES 6 TREATMENTS. ALTHOUGH I COULD DO WITH OUT THEIR PUSHY CALLS FOR ADDITIONAL SERVICES, I LIKE THAT THEY PUT A REMINDER FLAG OUT IN THE YARD AND LEAVE HELPFUL HINTS WITH THE BILL. I HAVEN'T COMPARED THE COST, BUT IT SEEMS COMPARABLE.

OVERALL GOOD EXPERIENCE. THEY TAKE CARE OF PROBLEMS I BRING TO THEIR ATTENTION. I HAVE USED THEM FOR 3 YEARS, AND WILL CONTINUE TO DO SO.

SO FAR, THIS IS THE BEST FERTILIZATION SERVICE IVE HAD.

THEY DO A GOOD JOB AND ARE VERY RESPONSIVE. I REQUESTED THAT THEY CALL TO LET ME KNOW WHEN THEY WILL TREAT BECAUSE I WANT TO MAKE SURE I GET THE YARD CUT FIRST. WHEN THEY NOTICED SOMETHING CALLED "RED THREAD," SOME KIND OF FUNGAL DISEASE, THEY GAVE THE AREA EXTRA ATTENTION. THEY REALLY TAKE CARE OF YOU AND, OF COURSE, YOUR LAWN, TOO.

LAST YEAR THE SERVICE WORKED GREAT, BUT NOT THIS YEAR. WE HAVE A DIFFERENT TECH. THEY WERE NOT PUNCTUAL. THEY WOULD SAY THEY WERE COMING AND THEN WOULDN'T COME UNTIL THREE OR FOUR DAYS LATER AFTER LEAVES HAD FALLEN. I ALSO TOLD THEM TO NOT COME FOR THE LAST TREATMENT AND THEY CAME ANYWAY. WE AGREED THAT THEY WERE NOT GOING TO CHARGE FOR THE LAST TREATMENT, BUT THEY CHARGED DOUBLE FOR THE PREVIOUS TREATMENT. THEIR BILLING DEPARTMENT CALLED TO FOLLOW UP AND AS WE WERE DISCUSSING THE BILL, THE PERSON ON THE PHONE SEEMED FRUSTRATED IN THE BEGINNING, BUT WE THEN GOT THAT IRONED OUT. WHEN WE STARTED DISCUSSING THE DOUBLE BILLING SHE BECAME FRUSTRATED AGAIN AND HUNG UP ON ME. THE BILLING ERROR WAS THAT THEY SAID THEY GAVE TWO TREATMENTS ON THE SAME DAY. AT ONE POINT, I SAID THAT SOMETHING GOT MIXED UP AND LET'S SPLIT THE DIFFERENCE. SHE REJECTED THAT AND SAID THE AMOUNT IS DUE IN FULL AND WILL BE GOING TO COLLECTIONS BEFORE HANGING UP. PRICE IS PER TREATMENT FOR APPX. 1/2 ACRE.

PREPAY FOR THE FULL SEASON AND GET A DISCOUNT PRICE. IF THERE ARE ANY PROBLEMS, THE COMPANY IS EAGER TO MAKE IT RIGHT. ALSO OFFERS A GOOD TREE AND SHRUB TREATMENT PLAN, FOR AN ADDITIONAL CHARGE. I HAVE USED THEM FOR 3 YRS - THE LAWN NEVER LOOKED SO GOOD.

THIS COMPANY DID NOTHING RIGHT, FROM THE FIRST APPLICATION TO THE LAST, THEY COMPLETELY RUINED MY LAWN.

THEY ARE VERY ARGUMENTATIVE. THEY CALL TO SAY THEY WILL DO FERTILIZATION EVEN THOUGH I DONT WANT THAT PARTICULAR SERVICE. WHEN I DO NEED THEM, IM NOT SATISFIED WITH THEIR SALES PEOPLE, AND THE LAWN OFTEN LOOKS BETTER WHEN THEY HAVENT DONE ANY WORK ON THE YARD.

ALL EMPLOYEES ARE UNIFORMED. WHEN I CALL TO REQUEST ADDITIONAL OR SPECIAL LAWN SERVICES, THEY ARE OUT VERY PROMPTLY, USUALLY WITHIN A COUPLE DAYS. VERY PROFESSIONAL.

HIGH PRESSURE PHONE SALES, NEVER KNEW WHEN APPLICATIONS WOULD OCCUR. ONLY APPLIED TO HALF OF THE BACKYARD AND IN HERB GARDEN AND FLOWERBEDS. SERVICE CONTINUED EVEN AFTER WE REQUESTED THAT THEY STOP.

THE SALESMEN WHO WORK AT TRU GREEN ARE COMMISSION DRIVEN AND ARE VERY PUSHY. I FINALLY GAVE IN AND BOUGHT THEIR PRODUCT AND WAS UNHAPPY WITH THE RESULTS.

THEY CONTINUALLY CALLED ME TO SELL UNWANTED SERVICES. I CALLED REPEATEDLY ABOUT A LAWN PROBLEM THAT WAS NEVER RESOLVED. AFTER I CALLED TO CANCEL MY SERVICE, THEY WERE EVEN MORE OBNOXIOUS!

THEY MISSED TWO TREATMENTS AND KILLED MEMBER'S TREE. HE CANCELLED THE SERVICE AND THEY KEEP CALLING AND BUGGING HIM TRYING TO GET HIM TO TRY NEW SERVICES.

WASN'T HAPPY WITH THEM. THEY WOULD CALL AND TRY TO PRESSURE/SCARE INTO BUYING OTHER PRODUCTS. WORK ITSELF WAS OK- BUT I WOULDN'T RECOMMEND.

THEY CONTACTED HER AND TOLD HER ABOUT A DEAL THEY HAD. SHE AGREED TO HAVE THEM COME OUT. DIDN'T KNOW WHEN THEY CAME- LAWN LOOKS REALLY BAD. CALLED HER SEVERAL TIMES WITH MORE OFFERS: QUESTIONNABLE SALES TACTICS.

THEY SEND A SERVICE PERSON RIGHT AWAY TO EVALUATE, KNOWLEDGABLE SERVICE, MAKE SUGGESTIONS AND TELL YOU WHAT YOU'RE DOING WRONG (IE IF YOU ARE WATERING TOO MUCH).

I HAD THEM SPREAD FERTILIZER AND WEED KILLER.