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Original Donnelly Heating Cooling & Electric Co

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

About us

Original Donnelly has serviced Northeast Ohio for over 100 years! We've seen a lot of change and we've been a part of the technological advancements for heating, air conditioning, plumbing, generator and electrical services to more modern, high-efficiency, and safer units since 1898!

Business highlights

127 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Cooling, Electrical, & Plumbing.

Services we don't offer

Duct Cleaning.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.678 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
1%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 78 reviews

Lorraine D.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Mariah H.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro

James G.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Walter T.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim B.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Kerry B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
They do a wonderful job.
Description of Work: General check up on furnace and furnace repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned furnace and replaced heat sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert A.
01/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Requested quote to replace existing furnace and central air that was installed by original Donnelly and was on its last legs. The Guy they sent was extremely condescending and talked to us like we were children. Plus we learned from another vender we used that the unit that we were replacing was a smaller unit than what the original invoice from Donnelly indicated they installed. We are much happier with the firm we ended up using.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


sue K.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced an old electric line with an outlet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen M.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
This company's workman answered all my questions. They were very professional, neat and tidy in their work. They came when they were scheduled to do so.
Description of Work: This company serviced my furnace. They take it apart and check to see if all is okay.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Barbara S.
07/2008
2.0
heating & air conditioning/hvac
  + -1 more
We regret very much we hired this company, did not research it or have Angie's List at the time we hired. There are so many good reputable companies out there that offer much better warranties and we should have taken our time finding one but we had just purchased our house and had a lot of painting to do and were in too much of a hurry. Someone suggested Original Donnelly and we just went with them without doing the research. Stupid mistake.
Description of Work: Installed new central air in 2005. Worked for almost a year, had a leak--was told "lucky it's still under the 1 year warranty". Fall 2007, unit froze. Called for service. Technician did not find leak and just put coolant back in and charged $122.00. June 2008 unit would not cool--obviously there was a leak and all the coolant was gone. Did not want to pay for further service with this company and waste yet more money. Called another company to fix and cost an additional $400.00 for lots of coolant and service fee.

Rating CategoryRating out of 5
value
2.0

$5,000

CHERYL H.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
They did a fine job I had used them before. The service repair men that come out every year for me because I have a contract with them. The service guys are very nice and I really like them. They call when they are on their way.
Description of Work: We got a heat pump unit put in each of our house. Put a new filter in every year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

CYNTHIA S.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were very prompt and very quick. They were very respectful about being inside my home, they would take their shoes off before coming inside my home. Their pricing is pretty competitive.
Description of Work: They put in a hot water heater. They have done work on furnace and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

PAET V.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
Very prompt, very clean and they don't mind dogs. Maintenance agreement on two furnaces and they do work on century old houses.
Description of Work: They performed routine maintenance on heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$374

PATTY B.
11/2006
5.0
heating & air conditioning/hvac
  + -1 more
They arrived promptly and did a great job.
Description of Work: Cleaned and checked furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CYNTHIA A.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Donnelly and his employees were professional, patient and kind with my Aunt who is 84, and repaired her boiler. The basement where the boiler was needed cleaning and cluttering before they could service the boiler. Mr. Donnelly came back to work on the boiler after the basement cleaning. I didn't really think he would return to work on the boiler. I'm so glad he did.
Description of Work: They repaired my Aunt's boiler. They prepared the boiler for winter, then it stopped working. They came back and replaced old parts and got it running again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HILLARY T.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
I am happy with Donnelly's. They are always pleasant on the phone and will schedule appointments to your convenience. They have always been efficient and arrive within 1 hour of scheduled time. The service techs are always pleasant & tell me exactly what the problem is what they will do the cost.
Description of Work: He cleaned and checked the air conditioner and replaced space guard filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

ELIZABETH G.
07/2005
5.0
heating & air conditioning/hvac
  + -1 more
THE WORK WAS UNDER A CONTRACT. I HAVEN'T BEEN CHARGED. THE SERVICEMAN WAS PROMPT, PLEASANT & THOROUGH. IT APPEARS TO BE GOOD NOW. I APPRECIATE HIM COMING OUT AT THAT HOUR, OTHERWISE I WOULD HAVE HAD TO TURN OFF MY A/C & IT WAS VERY HOT OUTSIDE. THIS WAS MUCH BETTER THAN MY PREVIOUS REPORT WHEN I RECOMMENDED THIS COMPANY. I THANK THEM.
Description of Work: I DISCOVERED A LEAK IN THE AIR CONDITIONER HOSE. IT WAS ABOUT 9PM DURING A RAIN STORM. THE SERVICEMAN CAME OUT IN ABOUT 1/2 HOUR & REPAIRED THE LEAK. HE HAD TO CLEAN & REPAIR A BROKEN COND. LINE.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD S.
05/2005
5.0
heating & air conditioning/hvac
  + -1 more
THIS WAS A LARGE PROJECT. THE MEN WERE HERE FOR TWO WEEKS. THEY ALWAYS ARRIVED ON TIME AND NEVER LEFT A MESS AT THE WORK AREA. THEY FULLY EXPLAINED ALL WORK PERFORMED AND OPERATION OF NEW FURNACE AND AIR CONDITIONING UNITS.
Description of Work: SERVICE INCLUDED REPLACEMENT OF FURNACE AND AIR CONDITIONING UNITS AND REWIRING OF CIRCUIT BOX.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

KATHY & PAUL E.
04/2005
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE PROMPT AND VERY PROFESSIONAL. THE BIGGEST THING THAT I LIKED IS THAT THEY HAD EVERYTHING DONE WAY AHEAD OF SCHEDULE, AND THEY WERE SO CLEAN WITH EVERYTHING THAT THEY DID. THEY DIDN'T LEAVE ANY JUNK AROUND OR MESSES, AND THEY TOOK EVERYTHING OUT AS THEY DID THE WORK. THEY WERE THE MOST PROFESSIONAL COMPANY, AND THE BEST OUT OF MANY THAT WE INTERVIEWED. I WOULD HIGHLY RECOMMEND THEM TO ANYONE!
Description of Work: THEY INSTALLED A NEW HEAT PUMP & ROOF FAN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Robert W.
02/2005
5.0
heating & air conditioning/hvac
  + -1 more
VERY KNOWLEDGEABLE. SEEMED EXPENSIVE, BUT ARE GOOD, FOUND PROBLEMS PREVIOUS SERVICEMEN DID NOT FIND. INSTALLED FURNACE FOUR YEARS AGO.
Description of Work: MAINTENANCE SERVICE.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard F.
02/2004
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
ORIGINAL DONNELLY INSTALLED MY FURNACE AND A/C IN 1995. WHEN I DECIDED TO ADD A HUMIDIFIER TO THE FURNACE AND HAVE THE AIR DUCTS CLEANED, I CHOSE THEM. MY INITIAL PHONE CALL WAS PROMPTLY RETURNED, AND THE SERVICE WAS SCHEDULED WITHIN A WEEK OF MY CALL. THE TWO YOUNG MEN WHO DID THE WORK WERE PROFESSIONAL AND EXTREMELY EFFICIENT. I AM THRILLED WITH THE RESULTS, AND WOULD DEFINITELY HIRE THEM FOR FUTURE JOBS. THEY ARE THE BEST!!
Description of Work: I HAD MY AIR DUCTS CLEANED, AND A HUMIDIFIER INSTALLED ON MY FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

HELEN S.
02/2004
2.0
heating & air conditioning/hvac
  + -1 more
THEY SENT MEN OUT THAT DIDN'T KNOW WHAT THEY WERE DOING.
Description of Work: THEY INSTALLED A NEW HEAT EXCHANGER

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0


ANNETTE C.
05/2002
5.0
heating & air conditioning/hvac
  + -1 more
THE PRICE WAS HIGHER THAN I EXPECTED, BUT I HAVE LEARNED OVER MY 30 YEARS AS A HOME OWNER, THAT YOU USUALLY GET WHAT YOU PAY FOR. ALSO, IT WAS OUR CHOICE TO BUY THE HIGH END MODEL, BECAUSE WE WANTED THE EFFICIENCY IT PROMISES. ALSO, ORIGINALLY DONNELLY HAD INSTALLED OUR FURNACE AND WE WERE HAPPY WITH THEM THEN. THEREFORE, WE DECIDED TO CALL THEM BACK WHEN WE WERE READY FOR THE AIR CONDITIONING.
Description of Work: INSTALLED CARRIER AIR CONDITIONING UNIT, DUCT BOOSTER FAN, 2ND FLOOR COLD AIR RETURN, CHIMNEY LINER, NEW HUMIDIFIER, AND NEW THERMIDISTAT.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Contact information

5197 West 137th Street, Brook Park, OH 44142

http://www.originaldonnelly.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
18275
Trade License Locale
Ohio

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Generator,
Water Heaters,
Plumbing

FAQ

Original Donnelly Heating Cooling & Electric Co is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Original Donnelly Heating Cooling & Electric Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Original Donnelly Heating Cooling & Electric Co does not offer free project estimates.
Yes, Original Donnelly Heating Cooling & Electric Co offers eco-friendly accreditations.
No, Original Donnelly Heating Cooling & Electric Co does not offer a senior discount.
Yes, Original Donnelly Heating Cooling & Electric Co offers emergency services.
Yes, Original Donnelly Heating Cooling & Electric Co offers warranties.
Original Donnelly Heating Cooling & Electric Co offers the following services: Heating, Cooling, Electrical, & Plumbing.
Duct Cleaning.

Contact information

5197 West 137th Street, Brook Park, OH 44142

http://www.originaldonnelly.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM