Original Donnelly Heating Cooling & Electric Co

I requested an estimate 2 weeks ago and have yet to receive a response. Meanwhile I reached out to a company outside Angie's list and already have an appointment scheduled.

They were able to diagnose the problem. They did a great job.

Great, they were prompt and did the work and let me know what they were doing

They've been doing it for over 30 years and they did a great job.

They are fine. We've been using them for years. My husband made out the check so I don't remember what it was. They have been reliable, pleasant. They couldn't do it in November because it was too cold. I don't remember how long it took them. It was left clean.

I'm still waiting for them to call but I doubt they will. IMO once they are done with the job, they forget all about you.

They charged $284 to have it installed plus the $69 diagnostic fee. Very happy about the service but I thought the price for the part was outrageous.

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I contact them to see about getting a repair person to fix it. The repair person called me back very quickly and talked me through a few possible solutions. When none of those were the problem he said he could come out, but the weekend rate was higher than regular business hours. So very promptly on Monday morning they called me and scheduled a time for the repair person to come to my house. He showed up on time, and pretty quickly fixed the problem and gave me a simple maintenance tip and advice about the unit overall.

There were no major issues. They were prompt and professional.

Excellent team. Communicated well when unexpected things were discovered. And handled everything extremely professionally.

Donnelly provided me with a reasonable and cost saving solution to a faulty ducting installation done by other contractors. They installed the wrong size ducting for a serious capacity range hood for a big stove. Instead of blowing out a wall and installing larger ducting, they provided me a with an easier and more cost effective solution. Work was done on time and they were extremely professional. I would definitely use them again.

They are always good. They are always very complete. They are always nice, clean and fun to see. They check everything and they are here for probably an hour. They always put new filters for us. I would absolutely use them again. It is absolutely a fair price. It always worked afterwards. They know immediately the problems that we've had and they fix them. They always come within a couple of days. They are always here right when I say. They are nice.

My furnace stopped working early Saturday morning. I called this provider when another one could not get to me until very late at night. They seemed nice and professional when they took my information. The tech called in about 20 minutes or so. He informed me that the cost would be $114 just to come out because of the weekend. Then the tech said to come out he wanted a credit card over the phone. I told him I would call back because I was in the basement. I asked a couple friends, one who works commercially in the HVAC business, about asking for a credit card up front and they both said it was very unusual. My question is why do I have to provide a credit card up front just to get my furnace looked at and how do I know they would only bill the initial cost and not authorize a larger amount. I would never use this company.

Simple tune-up. Service man showed up and performed the tune up. Smooth and efficient.

Bought the big deal. Part of the deal was, I was to be contacted within 48 hours to schedule appointment. Its been almost a month. I did send them a message weeks ago and got no response.I sent them a message through Angie's list on 10/09/2014. Angie's list sent me an email asking if I need I needed assistance with getting appointment. I said yes and did not hear another word. Would like a refund so I can get someone in here to do the work.

Service was quick. After the guys arrived, I went to work. When I got home everything was installed. No messes left behind.

Kevin the sales guy was wonderful...he knew everything...what works...what doesn't...he proved during the job and the completion that he knew his business. Very detailed and wanted to make sure I was satisfied...which I was. As for the workers doing the job...very professional and worked consistently for 8 hours...honestly I don't think they even took a lunch. Put the original Donnelly on you speed dial for all your heating and coolng needs.

They were very prompt. He explained what he was doing and why. He showed me what to do if I have that problem again so I would not have to call someone out to do it because it’s basically something simple to take care of. The price is good. This was when we have the really cold weather which was about 16 degrees below zero. I know all these places were probably very busy but he still showed up within an hour of me calling.

Dan was prompt, pleasant and clear on the details & costs. The work was completed quickly and with a great clean-up.

David is always very punctual and thorough. He always explains his services and gives us any value added advice we need. He is very personable and we always ask for him to be our technician. We have been using original Donnelly for 25 years and highly recommend him.

Furnace Tune up and replaced Carrier Air Filter.

Donnelly's was informed when I made the appointment on December 3, 2013 that a police escort would be necessary at the property because of the tenants' attempts to assault me when I was there on Dec 2. I called and confirmed appointment on Friday Dec 6 and again about 7:30am day of the appointment. When they called me back at 8am, they told me they refused to come due to the need of police being there. I am taking my business elsewhere.

Very well. Very pleased with the company. Very pleased with service tech David.

All work was done in a professional manner and very thoroughly.