Broadview Heating and Air Conditioning Inc. is a family owned and operated Heating & Air Conditioning Company serving the South Suburban Cleveland area. We currently have 15 employees. We pride ourselves in providing an exceptional customer service experience. We also feature a custom sheet metal shop.
State license #11699.
Business highlights
80 years of trusted experience
Emergency Services Offered
Services we offer
Residential & commercial sales, service & repair - HVAC systems & boilers. Whole house generator service & installation. Geothermal systems. Electrical.
The service was fast, friendly and professional. The unit replacement was scheduled and everything went according to plans. All is now well with our air conditioner and look forward to many years of service. We have used Broadview Heating in the past and would certainly recommend them and will use them again.
Description of Work: We initially called because our air conditioner would run almost constantly. Broadview Heating responded and recharged the system and advised there was a slow leak and that we could either plan on recharging the unit every year or replace the air conditioner that was over 25 years old. They did advise that if we replaced the unit that they would credit the recharge and service call toward the new unit. As the air conditioner was over 25 years old we chose to replace the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,100
Sal C.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
The service went well, not much to tell, it wasn't too complicated and the serviceman was in and out very quickly.
Description of Work: The unit kept freezing up so he fixed it and put more coolant in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106.57
Diane W.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
The technician was very helpful and professional. He explained each issue to me, and asked for my approval for every expense item before proceeding. He showed me how to clean the air conditioning filter, and climbed up into our attic with ease to diagnose the problem, which isn't easy to do. Not only did the technician fix every issue and get the air conditioner up and running before leaving, he was very friendly and sincere. The total cost was less than I expected. It was a great experience overall and I would call them again.
Description of Work: Diagnosed problems with central air conditioning unit and corrected all issues in one visit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Christine H.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
Called before they came. Very neat, polite and pleasant workers. Wore booties in the house. Arrived on time and completed work on schedule. Highly recommend this company, as they are very professional. Price was very reasonable.
Description of Work: Furnace filter cleaned. Sink valve repair. Faucet repair. Removed panel of copper sprinkler pipes to outside and sealed it off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
James D.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
The quality of the work was excellent. I think I dealt with 3 different servicemen and they all were very good. In addition to the installations that I asked for, they cleaned the furnace and changed the fan speed so that it would operate more efficiently. They corrected some problems with the original installation (not by them), undersized return, with their work. Their prices are on the high side, but I think I got excellent service and it was worth it.
Description of Work: I had a whole house humidifier and allergy filter installed on my existing furnace. Some duct work was replaced when then filter was installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Diane E.
01/2012
4.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
It started with a visit from the sales rep who listened to my needs/wants, and then thoroughly explained all the opitons available to me. He recommended what he felt would best meet my needs and priced out the combination of products and service. A follow up visit was made by one of the owners to ensure the unit I was purchasing would be able to be installed within my home, and the best way to install it, i.e., a 2 story house and a limited closet space in which the furnace would be placed. Approximately 2 weeks later the installers came. They were polite, considerate of keeping my home clean, and very skilled in what they had to do. Due to the tight nature of the installation space, we did have to make some modifications. The installations and ductwork cleaning was accomplished within 2 days. As it was the middle of January, an installer had to return later in the year in order to complete the air conditioning unit hook up. Broadview Heating proactively called to schedule this hook up which I thought was fantastic. I did need the furnace installers to return to make some adjustments (adjusted air flow to minimize noise level and adjusted humidifier) and they graciously did this. I was extremely impressed by the professionalism, courtesy and skill level of all the gentlemen who worked on installing my HVAC units. And I am very pleased to be able to share my good experience with others.
Description of Work: Broadview Heating installed a new Rheem energy efficient furnace and air conditioning unit, a humidifier, and I had all my ductwork cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Michelle P.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
I called mid morning and they were able to send a tech within 4 hrs and the part was replace and the problem was fixed quickly once the technician arrived. Because they had been out a week prior when the furnace problem was only intermittent and couldn't be identified, there was not a service call charge which I appreciated.
Description of Work: They replaced the control board on my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
RONALD C.
11/2011
5.0
electrician
+ -1 more
Overall, I was very pleased. So much so that I pulled off the stickers from the former HVAC company I had work at the house and placed Broadviews stickers on the appliances in the mechanical room. I would recommend them.
Description of Work: I contacted Broadview Heating regarding the removal of a Generac Whole House Generator. It was a good system, working properly, but I was selling the house and wanted to move it to my new home. They came out early in the morning as we agreed. The estimate took about 15 minutes. Quick and professional. A short time later they called back to tell me they could do the uninstall the same day, if was OK with me. Well, this was terrific news. They came out later in the day. 2 People. One fellow worked outside, the other inside. They have a lot of experience installing these units, so the uninstall went quick. I was pleasantly surprised when I noticed that before walking on the carpeting, they pulled out shoe covers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Tracey M.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
They are top notch and I give them the highest ratings on everything. They are responsive and nice people and know what they are doing. They are reliable and honest and just all around good people. They won't do anything if you don't need anything, and they will tell you so.
Description of Work: I use Broadview Heating for heating and air conditioning. I think they were out for repairing a thermostat the last time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dave S.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
When I called the Company was able to schedule an appointment within a week at a mutually acceptable time. The technitian arrived on time and performed the work in an efficient manner. He answered questions and offered helpful suggestions. The Company accepted the $10 coupon from Angie's list.
Description of Work: Clean and inspect furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Rose B.
08/2011
5.0
electrician, heating & air conditioning/hvac
+ 0 more
I feel they performed the work very professionally and they performed quality work. I plan on calling them in the future to do some more work in my house.
Description of Work: Cleaned out drain in furnace and install EZ trap which is easy to maintain in future Replace 2 GFI outlets in kitchen Upgrade electrical panel and subpanel replace furnace air filter run electric circuit for garbage disposal and dishwasher
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
ELAINE C.
08/2011
5.0
electrician, heating & air conditioning/hvac
+ 0 more
I checked the Generac Company website for their recommended companies for servicing and cross checked that with Angie's List. This company had good ratings from both sources. The experience with scheduling and performing the service were both excellent. They totally accommodated my difficult schedule, arrived on time, finished on time, and charged the quoted amount. The person servicing the generator was very professional and courteous. They returned all my phone calls immediately. I don't know if the price was good or not, because this is the first time this servicing has been done and the other companies I called for estimates would not give a definite amount (this company did, however, have a standard price). He totally explained everything he had done (which was also written out on the bill) and explained everything in easily understood terms. I will definitely call them again.
Description of Work: He did the initial servicing of my stand-by (stand alone) house generator.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
Susie A.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
I called Broadview Heating and Air Conditining late this afternoon, on one of the hottest days we have had this summer. Our air conditioner just quit, wouldn't come on at all. I left a message with an answering service and my call was returned within the hour! Kevin came to our home on a Friday night at 8:00pm after putting in a 12 hour day and working until midnight last night. He called 20 minutes before his arrival, worked outside during the rain and had our air conditioner working within an hour. He was prompt, courteous, and knew what he was doing. Because we were new customers, we received a discount for the service call. The experience was a great one from start to finish. I would certainly use Broadview Heating and Air Conditioning in the future and I would recommend this company to my family and friends.
Description of Work: Kevin serviced our air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
kenneth H.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
They are a good company. They are very responsive. If your furnace goes out in the middle of the night somebody is there. They are reasonably priced and punctual. They are professional and they do good work.
Description of Work: Broadview Heating & Air Conditioning did standard furnace maintenance including cleaning, checking filters and circuits, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Willis H.
06/2011
4.0
heating & air conditioning/hvac
+ -1 more
Overall, the furnance install went very well. The sales representative was great. The installers were great. The office staff is very good on the phone. My only criticism is that it has taken over four months for Broadview to get the paperwork for our extra warranty, and we still haven't gotten a original copy in the mail (we have received an emailed copy). Consumers should be aware that furnance warranties often have complex terms and exclusions. As a result, the additional warranties are essential for full coverage, in many cases. That's why it has been particulary exasperating to wait so long.
Description of Work: installation of new furnance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Mary Ann B.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
I have use them for a long time. I can not complain. I give them 5 Stars. No problems with anything. The provide 24 hour service and are Johnny on the spot. They solve the problem. I wouldn't call anybody else. They know what they are doing. I will use them again in the future.
Description of Work: I used Broadview Heating & Air Conditioning for heating and air conditioning needs. They put in ultraviolet lights on their last visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
william T.
04/2011
5.0
electrician, heating & air conditioning/hvac
+ 0 more
Their operation is very professional and polite from the person that scheduled the appoinment to the guys that did the work. I felt very comfortable that the people doing the work were skilled and knowledgeable. The guys that did the work involved us to make sure they were doing what we expected.
Description of Work: Three different services performed 1) I had them install a new electrical line for new kitchen appliance being delivered in one week 2) Performed furnace maintainance 3) Performed backup generator maintainance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Ellen M.
01/2011
5.0
heating & air conditioning/hvac
+ -1 more
He was prompt, professional and reasonable.
Description of Work: Our boiler needed work; he diagnosed the problem and fixed it. I am very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Linda C E.
11/2010
5.0
heating & air conditioning/hvac
+ -1 more
The service team was on time and performed excellent work. They were courteous and respectful. They have used this company for 20 years.
Description of Work: They installed a new furnace and a central and outdoor air conditioner unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul M.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
It went very well. They are going to be working for me in the future.
Description of Work: They did a load calculation on my heating and air conditioning system--a diagnostic test to make sure everything is working properly in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
PED P.
06/2010
5.0
heating & air conditioning/hvac
+ -1 more
Pat, Rich, and Kevin did an outstanding, neat, and very efficient installation. The work area was left clean and neat. They answered all of my questions, and showed me how things worked. It couldn't have been a better experience.
Description of Work: They installed a new furnace and heat pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,868
Sarah D.
12/2009
5.0
heating & air conditioning/hvac
+ -1 more
The representative came out on time. He was very informative. Overall, it was a very good experience. So we would us them again if needed.
Description of Work: We had a problem with the heater and few other things about it. Broadview Heating & Air Conditioning checked it and fixed the problem in the fall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
DAVE V.
12/2009
4.0
heating & air conditioning/hvac
+ -1 more
Our boiler failed on a Sunday afternoon, and I called and left a message with Broadview's 24hr answering service. When they didn't call back within about 90 minutes, my wife called a 2nd time and received a call back within about 30 minutes. The technician wasn't very familiar with our Weil-Mclain Ultra boiler, so he called me back after I described the problem to him. Since it seemed clear (from my troubleshooting) that some type of repair work with replacement parts would be necessary (resetting the system didn't fix the problem), we decided to not have the tech come out on Sunday, and wait until Monday morning since a part would have to be ordered. A tech then showed up Monday morning and located the apparent problem (as well as a 2nd, less significant problem) and provided a quote for a replacement blower of $660 - whereas I had found the part for $325 online. The tech was very understanding and suggested I order the part, express ship overnight and they would return the next day to install it. I thought this was pretty reasonable, since they would have to order the part regardless and it would not be available the same day. So even paying $90 to have the part delivered by 8am the next day made it worthwhile. We set up a 2nd appointment the next day, and a 2nd serviceman showed up to install the blower. The only complaint I would have is that I wish the same tech who did the original trouble-shooting would have been there to do the repair work (but perhaps the 2nd tech was more familiar with the system). Regardless, the repair was completed and the labor charge of $212 was pretty good, considering they had to come out twice. The only thing I was not pleased about was the original $660 price quote for a part which can be bought by a consumer for $325. As contractors, I assume they would be getting an even lower price than me - which suggests a 200%+ mark-up on parts!? Since we bought the boiler system from Broadview originally (about $4000), and since we have used them for annual tune-ups, I would expect that they might give us a more fair price on something like this. The 5 yr warrantly on the boiler just expired last month! Since Broadview has always done high quality work for us (including free warranty work), I'll still call them again. They also back-up their own work and their technicians seem very professional.
Description of Work: A technician examined our boiler and correctly guessed what the problem was, explained the other potential problem, and also spotted one other less serious problem. Since the quoted replacement part price was very high (200% higher than other sources), I purchased the part myself and a 2nd technician returned the next day to install the part. The repair was, as always with Broadview, done very professionally and our heat was restored.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
BILL W.
11/2009
1.0
heating & air conditioning/hvac
+ -1 more
This was a total disaster. The tech caused a major gas leak in our basement which caused us to be without gag/heat for 3 days. He claimed to have serviced our boilers and declared them to be in good working order. He could not explain how our system worked ( we had just moved in and his company allegedly serviced them in the past). He could not explain clanking of pipes, and other functions such as water levels, auto fills and shut offs. He was sort of a mumbler and had no answers. When my wife called to complain about their tardiness of the first appointment, and then the gas leak, the phone clerk was extremely rude, blamed my wife for their tardiness and was not helpful. When my wife reached a manger to explain the gas leak caused by their inept tech, he denied any responsibility and refused to offer any additional help. As it turned out, we had to call another provider in who discovered countless flaws with the service provided by these guys. Both furnaces were overfilled, the pressure gauge on one was not working and the seconded needed to be re-piped and skimmed. There were other issues, but I don't have time to get in to it. Bottom lime is I would not hire them if you have steam heat.
Description of Work: They were supposed to service our two steam furnaces as the owner from whom we bought the house two months ago had used them in the past and referred them.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$200
Response from Broadview Heating
We don’t think we deserve such a negative report. We worked at this address for the previous owner without any problems. This call was for boiler checkups. We called ahead before traveling and did arrive within the promised 2 hour appointment window per our GPS tracking report. We cleaned and checked the operation of both units. We explained several issues including the water feed procedures to her. We also showed her in writing on her receipt the recommended repairs and needed parts, besides bringing to her attention an improper gas line fitting on the gas line near one of the appliances that we serviced. Days later the homeowner discovered some gas leaks but the leaks were in the line of an appliance which we did not service. We believe the gas leaks in the old piping existed prior to our visit. We told her that we hope she didn’t think that we created the leaks. She said that she did not but she thought we should have noticed them. She was surprised to hear that we do not test all the gas lines in the house when we do a boiler checkup. We did offer to recommend a plumber for the repairs of the gas line leaks. Of course all of our dealings were with her and the report was written by him. We are sorry and apologize for the misunderstandings and the unfortunate turn of events, but in this case it seems we found ourselves caught between a new homeowner’s effort and the challenges presented by an old house. Although nobody is perfect, we are very big on customer satisfaction and truly do try to make everyone happy, as our otherwise excellent member ratings show.
JOHN AND JO ANN B.
10/2009
5.0
heating & air conditioning/hvac
+ -1 more
I have no problem with them. They came out and they were punctual. They did what they were going to do. The only thing is that I asked a question that the worker didn't know and they never got back to me with an answer.
Description of Work: Broadview Heating & Air Conditioning services my air conditioning unit.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Electrical,
Water Heaters,
Generator,
Air Duct Cleaning,
Plumbing,
Ceiling Fans
FAQ
Broadview Heating is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Broadview Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Broadview Heating does not offer a senior discount.
Yes, Broadview Heating offers emergency services.
Yes, Broadview Heating offers warranties.
Broadview Heating offers the following services: Residential & commercial sales, service & repair - HVAC systems & boilers. Whole house generator service & installation. Geothermal systems. Electrical.