A-AA Terry the Plumber, LLC

water heater installer, gas leak repair service, heating & cooling contractor,

About us

If you want the job done right the first time give us a call and we will send someone over to assess the situation and give you a free estimate.If you own a commercial building, either industrial or multi-unit residential, then you know that plumbing expenses can run you into quite a few dollars over the life of your mortgage. We can prevent that from happening by doing a complete plumbing inspection and doing the job right the first time out. Our policy as a company is to keep our customers by charging a fair rate for quality work and making sure the same plumbing problem never occurs twice. This helps our commercial customers and allows our residential customers to always know who to call no matter how long it has been between contacts. Our record of repeat business is unparalleled in the plumbing industry.

Business highlights

20 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.647 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
4%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.6
Showing 26-47 of 47 reviews

Joe B.
04/2019
5.0
Professional work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey K.
04/2019
4.0
Very friendly. Did a excellent job with our water heater installation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$1,700

Robert L.
03/2019
5.0
listens

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

tom c.
03/2019
5.0
great service, great interaction, at a very reasonable cost (less than half of the four other estimate we received :-)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

Raymond D.
02/2019
5.0
Terry did a great job. We will use him again if the need arises...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet S.
01/2019
5.0
A great person to work with .He took the time out for Mr. TERRY did a great gob the same day It can't get no matter than that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Sharon R.
12/2018
5.0
Prompt curteous service on a Saturday! Terry went the extra mile to be helpful which I did not expect. Hot water tank needed replacement, had water everywhere I the basement. Others could not come out til Wednesday. Terry’s got the job done. I would highly recommend to anyone needing plumbing services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cory N.
12/2018
5.0
I could not have asked for a better saving grace earlier today when I had my gas shut-off due to a gas leak and was without hot air or water, in the middle of winter. Fortunately, Terry agreed to come by last-minute this evening, after he was planning to end his shift for the day, and look at and fix the leak in time for the gas company to turn the gas back on. Great service and price. Given how recent the work was, I of course cannot confirm the longevity of the repairs made, but given what I saw of the work performed, Terry's knowledge, and the results of the leak test performed by the gas company, I have very little doubt that the work was very cost-effective. I will definitely be hiring Terry for future services and have already asked him to come back to take care of some water pipe fitting and valve issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

David R.
12/2018
5.0
none

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tamara T.
12/2018
5.0
Booked an appointment for 10am. At about 9:50 am Terry the Plumber called and said he was running late about 1/2 hour. At 10:30 he arrived and within an hour had my clog unclogged. He was very careful to clean up every bit of mess. I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$325

John A.
11/2018
5.0
Hard worker. Good price. Solved the problem. Honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$295

Alex K.
10/2018
5.0
Came home to find five inches of water in the basement. Within an hour, he was out and working on it. Very friendly. Explained everything. Would definitely recommend him to anyone with plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Warren T.
07/2018
5.0
I called Terry the Plumber after 6:30 pm on July 3rd and he not only answered but came out a half hour later and fixed our nasty clogged main sewage. The price he charged for the work he did was a lot better than I thought it would cost at the hour of day and right before a holiday. Great customer service and really a understanding business man with accommodating all of plumbing needs. Being a tradesman myself, I would highly recommend him and will be using him again for any and all our plumbing needs. Thank you Terry and Home Advisor

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nora E.
05/2018
5.0
Clogged Kitchen Drain and Gas Shut-off Valve: Terry the Plumber is Honest - they don't try to sell you services you don't need. A prior plumbing company told me my main sewer line was collapsing, hoping I'd hire them to replace the main line for thousands of dollars. Terry the Plumber checked it out and said it wasn't collapsing. Pays to have a second opinion. The kitchen line, with an old galvanized drain was rotting and clogged with grease from 75 years of use (it was the original.) They replaced drain with a PVC pipe, installed a handy clean out and completely snaked the rest of the drain in the floor out to 45 feet (the other company only used a 22 foot snake.) They also returned the next afternoon to replace a corroded and frozen gas shut off that I needed done. Took them less than 15 minutes. Terry and his assistant work quickly and don't waste time. Terry has several decades of experience and it shows. I will definitely hire them again for other plumbing projects. The only real complaint I have isn't with Terry the Plumber, but their answering service (Plumbing Services). Called after hours to check time when Terry would be arriving. It was holding over two minutes with no one picking up, so I hung up. Oddly, Terry showed up just 5 minutes later. LOL! Terry the Plumber is great! Prices are reasonable, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$400

Rose K.
05/2018
2.0
The plumber first sent out was pleasant and appeared to know what he was doing, found out when I tried to a load of laundry that problem was not fixed. Called the company for someone to come back out, sat waiting for someone to show up all afternoon but no one ever did. Now I will have to look for and pay another plumber.

Rating CategoryRating out of 5
quality
2.0
value
1.5
responsiveness
0.5

$280

dick y.
04/2018
5.0
what was expected to be a 1 day job took 7 due to the problem being larger than expected and rain. Terry stayed with it and kept going. He had inspectors there and did a complex job well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$18,000

Rachel C.
03/2018
5.0
very pleased with the work! and the price of everything was right on, I would definitely recommend them to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gert H.
03/2018
5.0
Did great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

randy s.
01/2018
4.5
Even though Terry's outfit is VERY busy, they took the time to do the job right.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

6471 Queens Way, Brecksville, OH 44141


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

water heater installer,
gas leak repair service,
heating & cooling contractor,
sewer cleaning company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

A-AA Terry the Plumber, LLC accepts the following forms of payment: CreditCard
Yes, A-AA Terry the Plumber, LLC offers free project estimates.
No, A-AA Terry the Plumber, LLC does not offer eco-friendly accreditations.
No, A-AA Terry the Plumber, LLC does not offer a senior discount.
No, A-AA Terry the Plumber, LLC does not offer emergency services.
No, A-AA Terry the Plumber, LLC does not offer warranties.

Contact information

6471 Queens Way, Brecksville, OH 44141


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed