A-AA Terry the Plumber, LLC

water heater installer, gas leak repair service, heating & cooling contractor,

About us

If you want the job done right the first time give us a call and we will send someone over to assess the situation and give you a free estimate.If you own a commercial building, either industrial or multi-unit residential, then you know that plumbing expenses can run you into quite a few dollars over the life of your mortgage. We can prevent that from happening by doing a complete plumbing inspection and doing the job right the first time out. Our policy as a company is to keep our customers by charging a fair rate for quality work and making sure the same plumbing problem never occurs twice. This helps our commercial customers and allows our residential customers to always know who to call no matter how long it has been between contacts. Our record of repeat business is unparalleled in the plumbing industry.

Business highlights

20 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.647 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
4%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.6
Showing 1-25 of 47 reviews

Gregory L.
05/2024
5.0
Quick service on Sunday, that was great.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan S.
05/2023
5.0
I would use him again for sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank S.
09/2022
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandi M.
06/2022
4.5
They were very courteous and diligent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$1,320

Sahra H.
06/2021
4.5
Terry really knows what he is doing, he was so in demand, he was a little hard to pin down, and had to pushback the original time, but was able to get the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$425

Rhye P.
05/2021
5.0
High quality work that was easy to schedule. Both Terry and his assistant were kind and courteous of both residents and property, worked at a reasonable speed and has excellent pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Del O.
11/2020
4.0
EXCELLENT WORKER

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.5

Yes, I recommend this pro

Karen H.
05/2020
5.0
From the moment I spoke with Terry, I knew I’d hire him for my project. He instilled confidence in me , and answered my questions without trying to snowball me. He told me what I needed, gave me a free onsite estimate AND.... completed the job in a few hours- at the exact price that was quoted. I’d hire him again as well as recommend him for any plumbing job. Thanks A-AA Terry the Plumber!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric M.
05/2020
2.5
Plumber spent 1.5 hours of billable time drilling a hole through tile in the wrong place (into a cold air return). $600 was far to much to pay to run 15 ft of gas line through an unfinished basement ceiling.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
2.5


Jeff C.
02/2020
4.0
Good price, compared to some of the others who wanted twice as much!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Ella or Anthony M.
11/2019
5.0
They were GREAT !!! They came after we made appointments with two companies who both canceled our appointments only to have Both want to reschedule us for days later because they had emergency calls to go to instead of coming to our emergency!!!! after we wanted 4 days in the total cold for them to come fix, the gas lines in our home this company said they would come and they did it took them to days to find all the leaks and they did not leave us hanging and actor they fixed the gas line we found a problem with the furnace and the sent someone out within the hour and got it up and running I CAN NOT SAY ENOUGH GOOD THINGS ABOUT THIS COMPANY THEY GAVE A GOOD PRICE AND DID NOT TAKE ADVANTAGE OF US!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Galdemir B.
11/2019
5.0
They are very professional!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$780

scot m.
08/2019
5.0
Excellent service. Even on a weekend. I would recommend Terry for any plumbing job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann S.
07/2019
4.5
Terry is very personable and easy to work with. After installing the water heater he asked us to come look at it and answer any questions..He cleaned up the area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$1,586

Marko R.
06/2019
5.0
He explained what I need to do and followed his instructions and it drains like brand new

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dale W.
06/2019
5.0
installed hot water tank, fast,professional,a good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

chris s.
06/2019
4.0
Scheduling a small challenge but he cane through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Deb B.
06/2019
5.0
Excellent, knowledgeable, polite, kind, and extremely helpful. Had 2 outside drains clogged. He quickly determined the problem, cleared them completely, and was very reasonable. He comes when needed and ensures the job is complete. Others offered to charge me three times his rate. I highly recommend this ethical pro. You d be foolish to even try anyone else. I now have him on speed dial for any future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

R t.
06/2019
5.0
He was really knowledgeabe and thorough. I would definitely use him again! Hard worker and knows what he is doing!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kelly H.
06/2019
5.0
I received a call from the office just a few minutes after requesting service. The woman on the phone was very pleasant and gave me a quote to replace my water heater. She said someone would be out that same day around 2 pm. The serviceman actually was even about 20 minutes early which was great. He was very nice and a very hard worker. He replaced my water heater and took the old one away. He had everything done in a little over an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$995

Karen R.
05/2019
5.0
Terry called me in the morning and had the water heater installed by early afternoon the same day. He and his partner delivered the new unit, removed the old unit, and even replaced a gas pipe valve. The space in the basement was dark and tight but they got it done. His price was comparable to other quotes I received. I would definitely recommend Terry the Plumber.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Trudi B.
04/2019
5.0
I received a call from the office just a few minutes after I placed the service request. They would have sent a tech out the same day but I was not available at that time and since it was not an emergency we scheduled for him to come out the next day. He was prompt. The quote I received was within the Home Advisor price range for this area. He was able to start right away and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

6471 Queens Way, Brecksville, OH 44141


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

water heater installer,
gas leak repair service,
heating & cooling contractor,
sewer cleaning company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

A-AA Terry the Plumber, LLC accepts the following forms of payment: CreditCard
Yes, A-AA Terry the Plumber, LLC offers free project estimates.
No, A-AA Terry the Plumber, LLC does not offer eco-friendly accreditations.
No, A-AA Terry the Plumber, LLC does not offer a senior discount.
No, A-AA Terry the Plumber, LLC does not offer emergency services.
No, A-AA Terry the Plumber, LLC does not offer warranties.

Contact information

6471 Queens Way, Brecksville, OH 44141


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed