United Home Comfort

Punctual and work was professional

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Excellent service.

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They did a great job as always. They have been servicing the air conditioning unit for over 10 years for us. They are always on time and review all the work that they did with us before they leave.

Technician was on time, worked until replacement was finished. He did not take breaks, was courteous.

It turned out very well. They made it out within a couple days, which I felt was very fast. The technician was informative and pleasant; he was very friendly.

very well, service tech's arrived on time, clean and went right to work. Completed in about 2 and a half days. Work looks good. Job was checked by supervisor and explained well by him to us. System is working very well at present and expect furnace to work when needed.

First day he found the problem and ordered part. One week later he installed the part.

It was an outstanding service as far as the serviceman that was here. I think his service was above the norm in his demeanor and willingness to solve my problem. I liked that he listened to me and his performance in the work was outstanding. There is no grumble or hostility that I have towards him or the company.

On Sunday June 22 I purchased the Angie's List "Big Deal" with United Home Comfort. It included an inspection, tune up, and 1 lb refrigerant. After purchasing it, Angie's List sent a message to them on my behalf and, as promised, they replied on Tuesday the 24th. Scheduling was a breeze, and I got a next day appointment for the time-slot of 10am-12pm. The technician called me at 10 am and informed me he would be at my house in 15 minutes. He arrived on time, listened to my concerns about the system, diagnosed it, and then gave me the details. Basically everything happened as promised. When I am able to afford the repairs that are needed I'm sure I'll call them back to have them perform the work.

great, quick clean and courteous, good work

Usual professional job - next visit should be to do periodic maintenance on the three heating units in the Fall.

The first visit did not go as well as we thought it should. They took way too long to install and charged too much . We paid the bill and were not asked if we were happy or if everything was ok . The next day the owner of the company called and asked why he was given a poor review on Angie's list . He wanted to come out and see if he could make things right. He showed up, apologized, and made arrangements for him to finish the job. They came out and finished the job with no problem. Everything was on time and cost was as expected. The owner is very honest and up front, he is trying to make it right for his customers. We appreciated him coming out and making everything right. I would recommend this company and will be using them in the future.

They gave a good price, were punctual and professional. They completed the work in a timely manner, and I have peace of mind knowing that my furnace and A/C work when I need them. No problems so far, and I am a very happy customer!!!

The technician returned my call right away and came out to fix my heat in a timely fashion. This was the only company who returned my call and was willing to make an after hours repair

Denny, answered all my questions and was very helpful in getting my project done in a short time, allowing me to help and save time and cost.

We had no heat the one day before the predicted -40 degree polar freeze of January 6. Our most reliable repair people did not have the part needed until after the big freeze day, so we called UHC and they said they had a trustworthy used blower unit with module for our Water Furnace. Their person came out in heavy snow on a Sunday with the used unit at emergency rates. They found they did not have what they needed and had to return to the shop on our nickel to get the needed parts to install. We were happy to have heat 24 hours before the big freeze and paid the bill for the used unit, $668.60. Eleven days later, we again had no heat and called UHC as it was their unit that was acting up. They came out on Jan 15, with a new unit (which they said they did not have previously) and replaced the blower motor and module AGAIN. To their only credit, they only charged us on the return call what they said the additional cost of the new unit over the used one would be. On the following day, we had no heat. The same problem was registering on our furnace pointing to the blower motor. This time, since we had the new blower motor and module, we called our preferred service people from Tin Man. They came out and found that the blower motor had been incorrectly wired and they fixed the error. We will not be calling UHC again. The two service people who came out from UHC seemed nice and friendly but clueless. They really did not seem to have the knowledge to reliably fix the problem. (See Tin Man review)