With over 20 years of experience in providing top quality home improvement and repair services, and backed by satisfaction our competitors can't match, isn't it time to give us a call? Whether you have small or large projects for the interior or exterior, we offer the quality you expect and the customer care you desire to make your home repair and improvement project dreams a reality today. Skip the stress of unlicensed or inexperienced contractors with the trusted quality of Handyman Connection. We offer both residential and commercial handyman repairs, call us today - One Call. One Connection.®
Business highlights
17 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Services we offer
Handyman, home repair, installing and replacing faucets, light, fan fixtures, caulking interior and exterior, carpentry, kitchen & bathroom remodel.
It went very well, he did an excellent job and was very thorough. I'm thrilled with the new screen, the old one was in bad shape, now it is perfect.
Description of Work: He replaced a light fixture that wasn't working and replaced a screen in my sliding door. He caulked a crack in the sidewalk. He removed caulk in the bathroom and replaced it with new caulk. He also replaced tank hardware in three toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Handyman Connection of Mason
Handyman Connection was pleased to serve this member. We work hard everyday to provide great service at a fair value.
Charlene B.
04/2014
5.0
handyman service, woodworking
+ 0 more
It has been a very long time ago. My husband usually took care of things then. We were never unhappy with anything they did. I remember that the price we got was considerably lower than other estimates and I was suspicious of it. My husband insisted that they do it. It was an amazing install. That is about all I know about it. The cabinets are still looking great after at least 8 or more yrs. They did several other things for us and we were always happy.
Description of Work: Installed Kitchen cabinets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GABE & PATTI R.
04/2014
5.0
remodeling, handyman service, home remodeling
+ 1 more
Ilean was amazing! It was a very positive experience! The contractos were great! They were clean and diligent and were top knotch!
Description of Work: They remodeled my bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Handyman Connection of Mason
It was a pleasure working with the member and it is always rewarding to see a beautiful finished product!
Dovie M.
03/2014
5.0
ceramic tile, doors, electrician, handyman service
+ 2 more
They charge by the hour. The technician was very expedient with his timing and completed a significant amount of work in the time I approved for billing. Technician was certified and bonded.
Description of Work: I used them for some work I didn't have the tools or time to do: caulk tub and shower, repair door, change out screens, repair electrical wiring, hang televisions on wall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Liliane R.
03/2014
5.0
handyman service
+ -1 more
They new their craft and were able to complete both efficiently and timely the request I had. There skill was very apparent. I highly recommend.
Description of Work: shelving and finishing work in a condo I had bought
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Handyman Connection of Mason
Handyman Connection greatly appreciates the opportunity to serve our customers and thanks this member for taking time to leave us a positive review.
Shawn P.
03/2014
2.0
handyman service, replacement windows
+ 0 more
Contacted them to come out and look at the window, after several weeks they were finally able to send Jason out to look at the window. He never got up on a ladder to actually look at the window and said he saw what was wrong from the porch. However, we had all ready had someone caulk the window in the spring and that seemed to be a short term fix. After several more weeks we were finally able to get an estimate from the company. Jason stated he could do the job for about 300 dollars. I asked them what the job entailed and he stated he was just going to seal the trim. However, again we had the trim sealed all ready a few months earlier and that never worked. I told him we had done that and he then said he was going to come look at the window again. After this point the secretary at the company has contact us a couple of times but nothing in the last month, and nobody has ever came to look at the window. Overall very poor experience from the company. We have had another company look at the job and gave us a lot more details and the overall cost of the fix is going to be around 2000 dollars.
Description of Work: Had provider come out and look at window over front door. Window was leaking inside and pulling away from house
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$300
Response from Handyman Connection of Mason
Handyman Connection does expect our craftsmen to come prepared to review the work our customers request. This not happen for this member and Handyman Connection does want to apologize for this. We are always striving to improve our service and while we don't like poor reviews they do help us be better.
Kimberly N.
02/2014
5.0
gutter cleaning, handyman service
+ 0 more
They did a fine job and I would use them again.
Description of Work: They cleaned out gutters for me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Handyman Connection of Mason
Handyman Connection always appreciates the opportunity to serve customers. Thank you for taking time out of your busy schedule to write this positive review.
Peter P.
02/2014
1.0
handyman service, masonry
+ 0 more
Absolutely horrible! They claimed to have experience with masonry repair, looks worse now than it did before.
Description of Work: Exterior brick repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$730
Response from Handyman Connection of Mason
Handyman Connection was hired by this Angie's List member to repair mortar joints on his home. At the time of the service, the customer indicated his concerns about the color of the new mortar not matching the old. Handyman Connection sent a second craftsman to address the customer's concerns. Ultimately we could not resolve the color differences between old and new mortar.
Paul P.
01/2014
2.0
handyman service
+ -1 more
The repairs went well, and I was helping, since the Angie's List deal was for 2 hours of handyman work. Since I was new to Angie's List, when the handyman wrote up the work order for extra money, I paid it. After he had left, I re-read the Angie's List deal, which was 2 hours for the pre-paid $70. I called Handyman Connection a few times, and they reluctantly returned the extra money they wrongly charged me. Yes, I was a fool for not remembering the deal I signed up for, but Handyman Connection's behavior was simply unethical when they overcharged me, even after I caught them at it.
Description of Work: We installed a set of blinds. He fixed a light switch. We added some screws to the deck stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$70
Response from Handyman Connection of Mason
Handyman Connection did participate in an Angie's List 'big deal' in 2012. We regret that the craftsman that was assigned to this member's project had not been properly informed before the appointment about the'deal'. Hence he approached the job by evaluated the work requested and giving the customer the price as per normal procedure. As we recall, Angie's List had assigned a longer period for this deal to be valid then the few days that we had thought. After confirming that the member had been able to purchase the deal several months after we thought it had expired, we refunded the additional funds collected. It is never our intent, to operate unethically and in this case we did take responsibility for our error.
Bonnie T.
01/2014
5.0
handyman service, interior painters
+ 0 more
I considered the price a little high, but then the livingroom did have a cathdral ceiling and molding is always costly. They did a great job, and if I pointed something out, they were qick to correct it. In the final analysis, I was glad that I had chosen this company to do the work.
Description of Work: I had them come out to paint the kitchen, entry, livinroom walls, ceilings, and molding in a house that I had recently purchased.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Handyman Connection of Mason
[removed member's name], Thank you for taking time to give Handyman Connection a review. It is always our goal to provide a great finished project at a competitive price. I hope we can assist you for any future projects. Sincerely Illean (owner)
Mary J.
01/2014
3.0
interior painters
+ -1 more
They called me, left a message and said they could come out the following day. I called them back several times to try and let them know I would be at work. They showed up and I was working. I was shocked that they would send someone out without actually talking to me.
Description of Work: I scheduled to have them come out and give me an estimate for painting.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Response from Handyman Connection of Mason
I would like to express my apologies for the confusion about [member's name removed]'s appointment to evaluate her painting project. Handyman Connection has a calling service that reaches out to existing customer's to inquire if there are additional projects that need completed. Our outbound service had spoken to the customer and scheduled the appointment. Our local office does attempt to confirm those appointments, however, in this case rather than not showing up for the appointment (that had been placed on your schedule by the calling service) our craftsman did go to the customer's home. It is the policy of Handyman Connection to confirm all appointments. In most instances we are leaving a voice mail for the customer. We do ask if the customer has had a schedule change to call the office. The office may not have received Mary's message until after we dispatched the craftsman.
patty C.
01/2014
5.0
deck cleaning, decks, handyman service
+ 1 more
He was very courteous and I had no problems when working with him. He did the maintenance in one day and did not leave any mess, he cleaned up all of the shavings in my yard.
Description of Work: I had him do some deck maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Handyman Connection of Mason
Handyman Connection want's to thank the member for taking to time to place on review on Angie's List. We hope we can assist this customer again in the future.
James C.
12/2013
5.0
handyman service, plastering
+ 0 more
Scheduling was great; he came out for an estimate on a Thursday or Friday and started the work the following Monday. Three guys came out to do the work, one for the plastering and one for the finishing. They completed the service in two and a half days. They did a nice job cleaning up after themselves.
Description of Work: They patched a ceiling and fixed a closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Handyman Connection of Mason
Handyman Connection want's to thank the member for taking time to complete the report. Handyman Connection always strives to address our customer's requests in a timely fashion and complete the work promptly. We hope we can assist this customer again in the future.
Pradeep N.
12/2013
5.0
handyman service, home remodeling
+ 0 more
My wife contacted them and the scheduling went smoothly and was prompt. They were professional and sent us an email with the pdf. We have not yet moved forward with the work because we have been busy due to the end of the year.
Description of Work: They gave us a quote for remodeling our two bathrooms.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Handyman Connection of Mason
Handyman Connection always appreciates the opportunity to prepare a proposal for these larger projects and understands that the timing must be right for the customer to move forward. We have been in touch with the member since the first of the year to answer any questions they may have regarding the proposal we prepared. We do hope to have the opportunity to assist them.
Lucille D.
12/2013
5.0
gutter cleaning, gutter repair, handyman service
+ 1 more
Handyman Connection replaced my gutters that were in bad shape (my husband had duct tape on one section) due to age and storm damage. The came out, provided a fair estimate including the gutters and their labor to install. They even detected that my drain was clogged with tree roots (which they cleaned out for me). The new gutters and gutter guards look great and are functioning wonderful.
Description of Work: Installed new gutters and gutter guards
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Handyman Connection of Mason
Handyman Connection was pleased to assist this member with their gutter replacement. We appreciate the opportunity to assist this customer and improve the function and appearance of their home.
The paint job was good. The company that was sub contracted to do the floors were not on time. They did a good job but were not on time each day. There was a small piece of molding that was missing, they charged $75 to nail in the piece of wood. They also charged us extra for painting the trim and doors that was not originally in the contract. The young man that did the floors was nice and explained everything well.
Description of Work: We had 2 bedrooms remodeled. We had the wallpaper removed, walls and ceiling painted. The floors were sanded and stained. They also removed the carpet in order to sand the floor. Original quote was $3077.00
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$3,600
Response from Handyman Connection of Mason
Handyman Connection is pleased that the member was satisfied with the completion of the paint project at his daughter's home. When the member originally contacted Handyman Connection the work described was to remove wallpaper on one wall in two bedrooms and paint the entire room. Our contract with the customer clearly stated that we priced the job to paint only the walls. Therefore when the member requested that the trim be painted, we provided a very reasonable quote for the additional work. The missing piece of baseboard, though small, did require our craftsman to go to the store, purchase the piece and install it. With regards to the flooring company we used to refinish the floors, Handyman Connection did not have control over their schedule. During the process of refinishing the floors the member, who lives in Dayton OH (a 50-60 minute drive from daughter's home), requested they arrive at times that were not possible with the flooring company. They also had an issue with the one coat of polyurethane which did not dry as fast as expected and required an additional visit. Handyman Connection is pleased that the end result of the work ultimately satisfied the member and his daughter.
Doreen G.
06/2013
1.0
handyman service
+ -1 more
Would not recommend this company
Description of Work: I was a repeat customer who called for estimate and service on a kitchen project that would have taken one day. An employee came out to give a quote. I had to call the office 3 times to get the details of the quote. After getting the quote I was given a day they were coming out to do the work. But then they cancelled due to a sick employee. Spoke with the employee again about three weeks later to get updated quote/details and have never heard back from them to schedule the job. I had to call them approximately 5 times to get any information on the status of the job. As a repeat customer I assumed they'd want to keep my business. Apparently not. I've since found another RELIABLE company that has been nothing but responsive and professional. This company is completely unprofessional and wasted my time. Not to mention they knew I had a deadline I needed the job done by.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Response from Handyman Connection of Mason
Handyman Connection sincerely apologizes for the poor follow through with this customer. The craftsman assigned to this project had completed many jobs for us and had great reviews. The craftsman had assured us that the work was in progress, which was obviously not the case. We are not longer using this craftsman. While we don't like poor reviews it always makes us strive to be better. We are glad that you did find someone to complete the project for you.
My experience with Handyman Connection - Butler Warren was horrible. They did not do the job that they said they would do. Then they said that they would come back to fix it, but they never did. They told us one price and it ended up being a different price. They were horrible. They put the flooring in without fixing the subfloor, so we had to put the flooring back in, because we basically had no floor. We still have soft spots because they didn't fix them. It was thousands and thousands of dollars. I would tell anybody to never use them. Their pricing was high. They didn't even come in on the budget that they had said. They didn't tell us about the increase until after it was done and we had no recourse.
Description of Work: They were supposed to rip up flooring and fix the subfloor. There were soft spots in the subfloor they were supposed to fix.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Handyman Connection of Mason
The work Handyman Connection performed at the (deleted member name) home was contracted by Herbert and Jo Feldman not (deleted member name). After reviewing our contract, Handyman Connection originally priced installing the new floor. However, at the time, Lowes was offering special financing options for the wood floor and the installation. (deleted member name) opted to purchase and have Lowes install the wood floor. Handyman Connection removed and hauled away the existing carpet. In adddition, the Handyman Connection contract included reinforcing 2 floor joists (with sister joists), laying 1/4 plywood over the existing subfloor,removing the existing floor in the hall and kitchen floor and tiling the kitchen. Lowes installed the wood floor. Our contract price was $1646 of which the homeowner paid $1500. Perhaps this poor review was meant for Lowes. Once we turned the project over to Lowes, the homeowner did not contact us about any warranty issues.
Yogesh S.
04/2013
2.0
handyman service
+ -1 more
Purchased 2 hours of handyman service coupon for drilling holes and putting knobs on the kitchen cabinets. The job was half done in less than 40 minutes. The handyman needed $150 more money to complete putting knobs on rest of the kitchen cabinets. I was not happy with the pricing.
Description of Work: Kitchen cabinet knobs.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$75
Response from Handyman Connection of Mason
Upon reviewing our records, Handyman Connection visited with [member name removed] in May of 2011 and did perform work from our Groupon special with was 2 hours for work for $75. Our accounting records indicate that no additional payment of $150 was requested or processed by Handyman Connection. Our payment policy clearly states that all payments be made to Handyman Connection. Handyman Connection respectfully requests the customer contact us to discuss this issue.
Bryan S.
02/2013
5.0
electrician, handyman service
+ 0 more
Handyman Connection - Butler Warren was knowledgeable and he was very upfront on what they offer and what the pricing would be rather than having him come out and quote me. I think the price was quite expensive so I opted not to have it installed.
Description of Work: I used him for speaker wire and some computer cable run in my house.
He did a good job on everything. He is very courteous and explained what he was doing every time he was doing something (which was very good). One of the storm doors does need to be adjusted.
Description of Work: He put in two storm doors, two sink faucets, and put in some ceiling fans.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
terrance D.
02/2013
3.0
handyman service
+ -1 more
Their price was a little high for me.
Description of Work: They gave me an estimate for handyman work.
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Douglas B.
02/2013
5.0
handyman service, plumbing
+ 0 more
It turned out fine! They did good work, showed up on time and did what they said they would do. The price was fair.
Description of Work: They buried a 4 inch drain pipe from a down spout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dianne B.
02/2013
5.0
handyman service
+ -1 more
It was great! They are always reasonable on their prices.
Description of Work: Installed a doorbell and they repaired garage door pad mechanism.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GWEN B.
01/2013
5.0
doors, handyman service, lighting
+ 1 more
I don't think I have ever given "straight A's" before but it is warranted in this case. He took measurements, purchased material, came here and went to work. All work was first rate. I don't have a single complaint.
Description of Work: He measured for and purchased all materials except the kitchen light. He installed a new storm door, manufactured and installed new wooden doors for our shed and replaced a piece of water-damaged plywood soffit. He also installed a new fluorescent.kitchen light.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Plumbing,
Electrical,
Kitchen and Bath Remodeling,
Doors,
Lighting,
Finished Carpentry and Woodworking,
Drywall,
Ceramic Tile,
Interior Painting,
Ceiling Fans,
General Remodeling
FAQ
Handyman Connection of Mason is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: Closed
Handyman Connection of Mason accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Handyman Connection of Mason offers free project estimates.
Yes, Handyman Connection of Mason offers eco-friendly accreditations.
No, Handyman Connection of Mason does not offer a senior discount.
No, Handyman Connection of Mason does not offer emergency services.
Yes, Handyman Connection of Mason offers warranties.
Handyman Connection of Mason offers the following services: Handyman, home repair, installing and replacing faucets, light, fan fixtures, caulking interior and exterior, carpentry, kitchen & bathroom remodel.
Roof replacement, HVAC & structural projects.
Contact information
10979 Reed Hartman Hwy Ste 311, Blue Ash, OH 45242