Rain One Irrigation & Drainage Systems

I WAS VERY PLEASED WITH THE SERVICE I RECEIVED FROM RAIN ONE. THEY DID AN EXCELLENT JOB ASSESSING, ESTIMATING, INSTALLING AND FOLLOWING UP ON THE JOB THEY DID. THEY SHOWED UP EARLY AND DID GREAT WORK. THE GUY WALKED ME THROUGH THE SYSTEM AND WAS VERY HELPFUL WITH ALL MY QUESTIONS. THEY EVEN CAME BACK TO SEED IN THE SMALL PATCHES THAT NEEDED A LITTLE HELP AFTER INSTALLATION.

ONLY PROBLEM I HAVE HAD IS THEIR BILLING DEPARTMENT. GOT CHARGED TWICE. THEY APOLOGIZED AND TOOK CARE OF IT.

JOB 1: EXCELLENT. ON TIME, GOOD COMMUNICATION ON BOTH THE QUOTE AND THE WORK THAT WAS DONE. PROFESSIONAL AND DID WORK EFFICIENTLY AND AS PROMISED. JOB 2: PROMPT, VERY PROFESSIONAL AND GREAT WORK.

JEFF WAS VERY PLEASANT TO DEAL WITH, LISTENED TO OUR NEEDS, MADE GOOD SUGGESTIONS; VERY PROMPT IN RESPONSE TO GIVING ESTIMATE AND FOLLOW THROUGH WAS PROFESSIONAL. BOBBIE, INSTALLATION SUPERVISOR, WAS FRIENDLY, KNOWLEDGEABLE, AND EXPLAINED ALL PROCEDURES; DIFFICULT JOB DUE TO EXCESSIVE ROCKS/STONE IN SOIL, BUT DID GOOD JOB DESPITE THIS CHALLENGE. JEFF PROVIDED FOLLOWUP TO ADJUST AND EDUCATE ABOUT SYSTEM; CAME BACK ANOTHER TIME TO PATCH LAWN AND ADJUST SPRINKLER HEADS TO BE FLUSH WITH GROUND; HIGHLY RECOMMEND DUE TO BEING FOCUSED ON GOOD CUSTOMER SERVICE AND MAKING SURE I WAS SATISFIED; COULD HAVE GOTTEN LESS EXPENSIVE COMPANY, BUT THIS FELT LIKE I GOT WHAT I PAID FOR AND THEN SOME.

VERY GOOD EXPERIENCE. DESIRE TO PLEASE. VERY COMPETENT & EXPERIENCED.

THE TECH HAD EVERYTHING HE NEEDED RIGHT ON HIS TRUCK. THEY DID A GOOD JOB.

GEORGE WAS A VERY KNOWLEDGEABLE AND COMPETENT PERSON WITH A WONDERFUL PERSONALITY. THE HOME WAS JUST RECENTLY PURCHASED, AND MY KNOWLEDGE OF WHY THE SPRINKLER SYSTEM WASN'T WORKING WAS NIL. I HAD PREVIOUSLY PHONED THE PERSON THAT HAD REPAIRED THE SYSTEM AND DONE THE LANDSCAPING JUST PRIOR TO MY PURCHASING THE HOME. THAT OTHER PERSON CHARGED ME $50 JUST FOR COMING TO THE HOME TO TELL ME HOW TO TURN THE SYSTEM ON AND HE DIDN'T FIX A DARN THING! I WAS SO ANGRY! GEORGE, ON THE OTHER HAND, TURNED ON THE SYSTEM, DISCOVERED THE PROBLEM WITHIN TWO MINUTES, AND HAD THE SYSTEM UP AND RUNNING JUST THAT QUICKLY! HE EVEN HELPED WITH THE REPAIR OF MY INVISIBLE FENCE THAT THE LANDSCAPERS HAD BROKEN! GEORGE'S KNOWLEDGE AND PROFESSIONALISM IS AMAZING! I WOULD HIGHLY RECOMMEND THIS COMPANY!

THEY DID A VERY THOROUGH JOB BY INSPECTING EVERY ONE OF MY SPRINKLER HEADS, AND CLEANING AND REPAIRING THINGS THAT HAD NOT WORKED PROPERLY IN THE PAST FEW YEARS, AT JUST A LITTLE MORE THAN THEY PROMISED. I WISH THEY HAD TOLD ME THAT THE WORK WAS GOING TO COST A LITTLE MORE THAN THEY QUOTED BEFORE THEY DID IT, BUT THE REPAIRS WERE NECESSARY. I HIGHLY RECOMMEND THEM AND WILL USE THEM AGAIN.

THE CREW DID AN EXCELLENT JOB DIGGING UP THE GRASS SOD, INSTALLING THE DRAIN, AND PUTTING THE SOD BACK WITHOUT DISTURBING THE LAWN. SINCE THE WORK WAS DONE, WE HAVE HAD SEVERAL RAINFALLS, AND WE DID NOT HAVE ANY STANDING WATER IN OUR BACKYARD.

GOOD EXPERIENCE OVERALL. EMPLOYEES WERE ALWAYS VERY HELPFUL AND VERY NICE WHEN I MADE A MISTAKE ABOUT EXACTLY WHAT I WANTED DONE AND THEY HAD TO ADD SPRINKLERS. HOWEVER, MY ONLY DISAPPOINTMENT IS THAT THERE ARE TWO 4 INCH DIAMETER GREEN COVERS WHICH WERE PLACED FAIRLY CLOSE TO THE FRONT DOOR AND THEREFORE VERY VISIBLE. I WOULD ENCOURAGE CUSTOMERS TO DISCUSS IN ADVANCE WHERE THOSE COVERS ARE TO BE PLACED AND TRY TO HAVE THEM PLACED IN MORE OBSCURE PLACES. I'M HOPING GRASS WILL HIDE THEM, ALTHOUGH THE GRASS IN THAT AREA IS VERY THIN. THE SPRINKLER HEADS ARE ALL PRETTY UNOBTRUSIVE.

EXTREMELY RAPID SERVICE! GENTLEMAN WHO CAME OUT WAS VERY COMPETENT, KNOWLEDGEABLE, AND FRIENDLY. ANSWERED ALL MY QUESTIONS IN A WAY I COULD EASILY UNDERSTAND. A FIRST RATE EXPERIENCE!

THEY WERE WONDERFUL, FIXED OUR SYSTEM AND TOLD ME I DIDN'T HAVE TO HAVE MY SYSTEM REWORKED. THEY DID THE WORK IN SHORT ORDER. THE PEOPLE COULDN'T HAVE BEEN NICER. I WAS VERY PLEASED.

RAIN ONE PROVIDES START UP AND SHUT DOWN SERVICE ON OUR SPRINKLER. I CALLED THEM AFTER OTHER COMPANIES WOULDN'T SHOW UP; I KNEW THAT MY NEIGHBORS HAD USED THEM FOR YEARS. WE HAVE BEEN CUSTOMERS FOR THE PAST 5+ YEARS. THEY ARE EXCELLENT AT ARRIVING WHEN PROMISED AND DOING CLEAN AND PROFESSIONAL WORK.

JEFF WAS VERY PROFESSIONAL. HE EXPLAINED EVERYTHING TO BE DONE IN GREAT DETAIL. HIS KNOWLEDGE ABOUT THEIR PRODUCT WAS REASSURING. THE CREW ARRIVED ON TIME AND WERE VERY POLITE. THE JOB WAS DONE ON TIME AND TO OUR SATISFACTION. THE PHONE CABLE WAS CUT DURING THE INSTALLATION, BUT SBC WAS OUT IN TWO HOURS TO DO THE RECONNECT. WE HAVE ALREADY RECOMMENDED THIS COMPANY TO FRIENDS AND NEIGHBORS. TIME WILL TELL IF IT HELPS THE LAWN. GOOD LUCK.

THIS WAS A NICE SURPRISE SINCE WE HAVE HAD POOR EXPERIENCES WITH OTHER COMPANIES IN THE PAST. WE WERE VERY IMPRESSED WITH THEM. BRUCE OUR SERVICE TECH WAS KNOWLEDGEABLE & MADE SUGGESTIONS. HE REPLACED SOME OF OUR SPRINKLER HEADS. WE WILL BE USING THEM FOR THE FUTURE.

THEY DIDN'T SHOW UP FOR THE FIRST APPOINTMENT.

JIM WAS VERY HELPFUL EXPLAINING THE SYSTEM AS IT IS NEW TO ME.

I HIGHLY RECOMMEND THESE GUYS. THEY ARE VERY PROFESSIONAL, DO THEIR WORK WITH MINIMAL INTERRUPTION OF YOUR DAY AND ARE ON THEIR WAY.

THEY TALKED WITH US AT LENGTH ABOUT OUR SYSTEM. WE DID NOT CHOOSE HIM, BUT HE WAS VERY PROFESSIONAL. THEIR ESTIMATE WAS VERY CLOSE TO THE COMPANY THAT WE CHOSE. THEY WERE JUST VERY RESPONSIVE.

WORKED WITH CUSTOMER WHEN AN OUPS MISMARKED NATURAL GAS LINE WAS RUPTURED. (OUPS, HIRED BY COLUMBIA GAS, HAD NOT MARKED THE NATURAL GAS LINE IN THE FRONT LAWN, BUT HAD FAXED RAIN ONE APPROVAL TO PROCEED.) AFTER A PUBLIC UTILITES COMMISSION OF OHIO INSPECTOR ITERVENED AT THE CUSTOMER'S REQUEST, THE OUPS OFFICE AGREED TO PAY FOR REPLACING THE NATURAL GAS SERVICE TO THE CUSTOMER. OUPS WAS INITIALLY UNWILLING TO ACCEPT ANY RESPONSIBILITY. RAINONE COOPERATED WITH THE CUSTOMER DURING THE SITUATION AND BOTH RAIN ONE AND THE CUSTOMER WERE SATISFIED WITH THE RESULTS. JEFF SCHMIDT IS VERY A VERY COOPERATIVE AND PATIENT REPRESENTATIVE. I HIGHLY RECOMMEND THE COMPANY. HE DEMONSTRATES GREAT CREDIT UPON HIMSELF AND HIS RAIN ONE.

GREAT COMPANY TO WORK WITH. PROMPT AND PROFESSIONAL. I HAVE HAD EXPERIENCES WITH 2 OTHER LAWN IRRIGATION COMPANIES THAT I WAS NOT IMPRESSED WITH. THESE GUYS WERE GOOD.

BOTH KRIS, SALES AND JIM, SERVICE WERE VERY HELPFUL IN OFFERING IDEAS TO IMPROVE MY SYSTEM. I WAS VERY PLEASED WITH THEIR WORK AND THE PRICE.

VERY PROFESSIONAL AND PUNCTUAL. I AM VERY PLEASED WITH THE QUALITY OF THEIR SERVICE AND EMPLOYEES.

HAVE USED RAIN ONE BEFORE. THEY DO A REALLY NICE JOB AS LONG AS YOU SUPERVISE THEM.

THEY WERE PROMPT, PUNCTUAL, PROFESSIONAL. OFFERS A YEARLY SERVICE CONTRACT FOR SET UP, SHUT DOWN, AND MID SEASON CHECK $160 OR SO