Jess Howard Electric Company

EASY TO SCHEDULE, ARRIVED ON TIME, AND PATIENTLY EXPLAINED WORK THEY WERE DOING AS HOMEOWNER WATCHED. I DEFINITELY RECOMMEND THEM AND WILL USE THEIR SERVICES IN THE FUTURE.

PLEASURE DEALING WITH THIS COMPANY FROM THEIR COURTEOUS ADMIN AND SCHEDULING TO THEIR COMPETENT REPAIRMAN.

IVE CALLED JESS HOWARD BEFORE AND CONTINUE USING THEM AND REFERRING TO FRIENDS AND FAMILY. ALWAYS PROMPT AND COURTEOUS. REPRESENTATIVES ARE ALWAYS FRIENDLY AND EXPLAIN FIX. COST IS APPROPRIATE FOR THE JOB DONE.

HE WAS GREAT!! CAME OUT ON TIME AND WAS VERY NICE.

I WAS DISAPPOINTED IN THE WAY IN WHICH THE ELECTRICIAN ADDRESSED THE NON-FUNCTIONING OUTLET. HE WASN''T HELPFUL WITH SUGGESTIONS FOR RECTIFYING THE SITUATION. I FELT AS THOUGH HE WASN''T REALLY INTERESTED IN DOING THE WORK. I HAVE SINCE HEARD FROM OTHERS THAT THERE WERE ALTERNATIVE WAYS TO FIX THE PROBLEM.

GAVE ESTIMATE ON PHONE AND CAME THE SAME DAY!

WE JUST HAVEN''T GOTTEN AROUND TO ACTUALLY DOING THE WORK YET.

THE SALES PERSON WHO CAME TO MY HOME WAS WONDERFUL. HIS NAME WAS MARK HOLLINGSHEAD. HIS ESTIMATE WAS EXACTLY WHAT I PAID, AND HE EVEN GAVE ME HIS CELL NUMBER TO GET A HOLD OF HIM. THERE WAS A PROBLEM AT ANOTHER JOB THE DAY THEY WERE TO COME TO THE HOUSE TO DO THE WORK. THE MEN CALLED ME AND WERE VERY SORRY. THEY TOLD ME TO CALL MARK, AND HE TOO WAS VERY SORRY. HE HAD TWO MEN AT MY HOME THE NEXT DAY AT 9:00, AND THEY WERE DONE IN LESS THAN AN HOUR. EXCELLENT SERVICE!!!!

GAVE ACCURATE ESTIMATE, MANAGED TO GET TO SMALL JOB WITHIN FEW DAYS. WHEN ASSIGNED REPAIRMAN DID NOT MAKE IT ON PROMISED DAY, REP. CALLED AND EXPLAINED.

NICE TO HAVE WORK DONE AROUND HOUSE.

THEY DID A GREAT JOB. THEY WILL ALWAYS DO WHAT NEEDS TO BE DONE TO GET THE JOB DONE RIGHT. THEY ARE EASY TO GET A HOLD OF!

THEY WERE SUPPOSED TO COME BETWEEN 9 AND NOON ON SAT., AND CALLED ABOUT 11:30 TO SAY THEY WOULD BE LATE, WHICH WAS FINE. EXCELLENT SERVICE. GAVE GOOD ADVICE. VERY PLEASANT AND KNOWLEDGEABLE SERVICEMAN.

THE SERVICE MAN WAS EXTREMELY COMPETENT, CORDIAL, AND HELPFUL. HE NOT ONLY LOCATED AND SOLVED THE PROBLEM, HE OFFERED ADDITIONAL ADVICE ON ANOTHER ELECTRICAL MATTER AT NO COST.

PLEASED WITH THE WORK AND VERY PROMPT.

ARRIVAL WAS WITHIN 10 MINUTES OF EXPECTED TIME AND LENGTH OF TIME TO COMPLETE THE JOB WAS EXACTLY (OR WITHIN 15 MINUTES) THE ESTIMATED TIME.

QUICK WORKERS, VERY COURTEOUS, EXPLAINED/SHOWED ALL WORK, KEPT THE CARPET CLEAN (ON A RAINY DAY) BY TAKING OFF SHOES (WITHOUT BEING ASKED).

SHAWN IS PLEASANT TO HAVE IN THE HOUSE/THEY WERE VERY PROMPT, NEAT AND VERY PLEASANT.

MARK HOLLINGSHEAD MADE THE ESTIMATE FOR THE WORK AND RICHARD MCCABE DID THE ACTUAL WORK. WE WERE VERY PLEASED WITH THE WORK OF EACH OF THEM.

WORK STARTED ON TIME FOR TWO DAYS BUT NEVER RETURNED UNTIL A WEEK AND A HALF LATER. TOOK 3 WEEKS LONGER THAN SAID. TOTAL UNWILLINGNESS TO WORK WITH HOME OWNER TO PLACE ITEMS WHERE REQUESTED. PRICE WAS REASONABLE. SLOPPY, DIDN''T CLEAN UP EVERYTHING, SLOW, SLOW! POOR INSTALLATION, OUTLET BOXES UNSTABLE, PRONE TO MOVEMENT WHEN USED. WOULD NEVER RECOMMEND THEM BECAUSE OF THEIR EMPLOYEES, OWNER AND ESTIMATOR WERE FRIENDLY AND PROFESSIONAL. UNFAMILIAR WITH CONTRACT; REQUESTED CHANDELIER TO BE HUNG, VERY UNWILLING TO PLACE IT WHERE REQUESTED, UPON REVIEWING CONTRACT WHICH STATED IT WAS TO BE HUNG.

ONE OF THE FANS WAS MAKING STRANGE NOISES. THE TECH SAID I WOULD HAVE TO TALK TO THEIR MANAGER ABOUT IT. I RETURNED THE FAN AND ASKED THEM TO INSTALL IT FOR ME AND THEY WANTED TO CHARGE ME ANOTHER $90. I HAD SOMEONE ELSE INSTALL IT.

THE ELECTRICIAN WAS VERY PLEASANT. READILY ANSWERED QUESTIONS. WAS THOROUGH, NEAT, PROFESSIONAL. HE DEMONSTRATED HIS KNOWLEDGE IN WAYS THAT WERE EASY TO UNDERSTAND. WAS TIMELY. GAVE THE SMALL JOB FULL ATTENTION.

HE WAS PROMPT AND BILLED ME FAIRLY.

COMPETENT, REASONABLE, AND DID GOOD WORK, WOULD USE AGAIN, AND WOULD RECOMMEND

WOULD DEFINITELY REQUEST THEM AGAIN, THEY WERE EXCELLENT. WILL BE CALLING THEM BACK AND RECOMMENDED THEM TO OTHERS. THEY ALSO GAVE HER OTHER OPTIONS. THEY CAME RIGHT OUT WITHIN A FEW DAYS OF GIVING ESTIMATE. THEY CLEANED UP EVERYTHING, THEY RAN THE SWEEPER AND THROUGH AWAY ALL OF THE TRASH.

VERY POLITE AND EASY TO HAVE AROUND