Jess Howard Electric Company

THEY CAME ON A SATURDAY, VERY PLEASANT EXPERIENCE, I WILL PROBABLY NEVER HIRE ANYONE ELSE AGAIN FOR ELECTRICAL SERVICE.

VERY PROFESSIONAL. FIXED PROBLEMS WITH OUTLETS THAT OTHER ELECTRICAL COMPANIES MISSED. VERY SATISFIED WITH WORK.

GEORGE DRAKE WAS GREAT. HE WAS POLITE, PROFESSIONAL AND ENJOYABLE TO WORK WITH. I LEARNED QUITE A BIT ABOUT ELECTRICAL DIAGNOSTICS FROM HIM. IT WAS WELL WORTH THE MONEY WE PAID AND WE WILL CALL THEM AGAIN IF THE NEED ARISES AND REQUEST GEORGE COME OUT TO OUR HOUSE IF AT ALL POSSIBLE.

GOOD ESTIMATE PROCESS, VERY PROFESSIONAL, PLEASED WITH THE EXPERIENCE.

HE DETERMINED THAT THERE WERE NO ELECTRICAL ISSUES AFTER WE FOUND WATER DAMAGE. HE WAS HONEST, AND DETAILED AND PATIENT. SINCE THERE WAS NO WORK TO BE DONE, HE DIDN'T CHARGE US.

THEY WERE GREAT!! THEY CLEANED UP AFTER THEMSELVES WHICH I LIKE, HE PUT THINGS BACK NEATLY. IT WAS GREAT!

I'VE USED THEM FOR A VERY LONG TIME AND THEY ARE VERY DEPENDABLE AND I'VE ALWAYS BEEN VERY HAPPY WITH THEIR SERVICE.

THE ELECTRICIANS WERE REALLY NICE. I ALSO HAD A GREAT EXPERIENCE WITH THE PHONE REPRESENTATIVES. I FELT THE PRICE WAS FAIR GIVEN THE TWO ELECTRICIANS AND THE TIME INVOLVED IN HUNTING FOR THE PROBLEM. I WILL USE THEM AGAIN IF I NEED ELECTRICAL HELP.

HAD ONE WORKER COME OUT AND HE DID A VERY POOR JOB SO ANOTHER PERSON (JIM HARTLEY) CAME OUT AND DID A TERRIFIC JOB TO CORRECT THE PROBLEM OF THE FIRST VISIT. TOOK A FEW DAYS TO GET PROBLEM CORRECTED.

THREE ORIGINAL COACH LANTERNS WERE INSTALLED INTO A WALL, AND THE WIRING WAS NOT WORKABLE FOR THE NEW LAMPS. THE INSTALLATION WAS TRICKY, BUT HE PERSISTED AND FOUND A SOLUTION. HE DIDN'T CHARGE ME FOR THE TIME IT TOOK TO ADAPT THE INSTALLATION. VERY PLEASED

I CALLED TO FIND OUT ABOUT A FUSE PANEL, FULLY EXPECTING TO SCHEDULE A SERVICE CALL. THEY KNEW EXACTLY WHAT I WAS TALKING ABOUT AND TOLD ME THAT IT WASN'T A PROBLEM AT ALL.

JIM DID A FREE ESTIMATE ON THE ELECTRICAL PROBLEM. HE FOUND SOME PROBLEMS IN THE BREAKER BOX. THERE WAS SOME WIRING THAT NEED TO BE DONE. HE SAID I NEEDED TO ORDER A PART, BUT WHEN HE WAS LEAVING HE SAW THAT I HAD A WELL AND HE SAID WE COULD USE ITS BREAKER. HE FOUND THE PART THAT WE WERE NOT USING SO HE JUST SHIFTED EVERYTHING OVER TO IT AND SWITCHED TO THAT LINE. THAT SEEMS TO HAVE FIXED THE PROBLEM AND THE BEST PART ABOUT THIS IS THAT HE DIDN'T EVER CHARGE ME FOR THE JOB! HE WAS PROMPT.

THE TWO MEN SENT TO INSTALL MY FANS HAD A PROBLEM WITH ONE FAN. THEY ALLOWED ME TO RUN OUT AND PURCHASE A REPLACEMENT FAN WHILE THEY TOOK A LUNCH BREAK, TO AVOID MY PAYING FOR A SECOND SERVICE CALL. WHEN THE PROBLEM PROVED TO BE IN THE FAN ITSELF, THEY CAME UP WITH A SOLUTION TO 'FIX' THE WOBBLING PROBLEM. THEY SPENT SEVERAL HOURS DETERMINING AND THEN CORRECTING THE PROBLEM. THEY DID NOT LEAVE UNTIL BOTH THEY AND I WERE SATISFIED WITH THE END RESULT.

I WAS DISAPPOINTED THAT I WAS BEING CHARGED TO REPLACE IT SINCE I HAD RELIED ON THE ELECTRICIAN'S KNOWLEDGE DURING INSTALLATION (ADDITIONAL $75).

THE ESTIMATE WAS THE LOWEST AND THEY WERE THE MOST FLEXIBLE TO WORK WITH.

BRYAN NOBLE DID OUR WORK. HE WAS VERY NICE, QUICK, AND LEFT NO MESSES.

DID A GOOD JOB WITH ACTUAL WORK, BUT COULD BE MORE CUSTOMER FRIENDLY. DIDN''T CLEAN UP (WOOD SHAVINGS, EMPTY CIRCUIT BOXES, WIRE LEFT AROUND). ALSO, HAD TO CALL THEM TO FIND OUT WHETHER OR NOT THEY WERE COMING TO FINISH THE JOB. (AT FIRST THEY SAID THEY COULD NOT MAKE IT, BUT ENDED UP COMING LATER IN THE AFTERNOON.) WOULD HAVE TO BE MORE SPECIFIC UP FRONT ABOUT EXPECTATIONS IF I HIRED THEM AGAIN.

IT WAS AN ELECTRICAL EMERGENCY. I CALLED THEM LAST NIGHT AND THEY CAME THE NEXT DAY AND COMPLETED THE JOB. THEY LEFT NO MESS. THEY COURTESY AS EVER.

HAD TO CHANGE A COUPLE OF WIRES, CUSTOMER WAS NOT CLEAR AS TO WHY IT COST SO MUCH WHEN PART ONLY COST FIVE OR TEN CENTS. NOT SURE HOW LONG THEY WERE THERE?

I HAD A WELL COMPANY COME OUT AND THEY TOLD ME IT WAS THE GROUND WIRE LEADING INTO THE HOUSE. I DONT THINK JESS HOWARD ELECTRIC FIXED ANYTHING BUT CHARGED ME $170. I DONT FEEL HE DID HE DID HIS JOB AT ALL. SINCE I USED HIM I CONTINUE TO HAVE THE SAME PROBLEM.

THEY DID AN EXCELLENT JOB AND GOT THE JOB DONE IN A TIMELY MANNER. ALSO RESPONDED QUICKLY TO INITIAL PHONE CALL AND FOR THE ESTIMATE.

HE QUOTED ME $280 AND WHEN I SHOWED DISMAY HE WENT DOWN TO $180. I STILL FEEL THE $180 WAS WAS REAL HIGH.

THEY CAME WHEN THEY SAID AND LEFT NO MESS. THEY DID THE WORK THE RIGHT WAY.

ESTIMATOR TOOK A PERSONAL INTEREST IN PROPOSED JOB. TOOK INITIATIVE TO MINIMIZE COSTS AND PROPOSED NUMEROUS GOOD IDEAS. INSTALLATION CREW WERE UNUSUALLY FRIENDLY AND HELPFUL. CALLED PRIOR TO COMING, A GREATLY APPRECIATED CONSIDERATION!

HE PUT EVERYTHING BACK THE WAY HE FOUND IT. I WILL DEFINITELY HIRE HIM AGAIN.