Hoban Pest Control

EXCELLENT OVERALL EXPERIENCE. WILL USE THIS COMPANY AGAIN. VERY PROMPT, ON SCHEDULE. COURTEOUS TELEPHONE SERVICE TO PROVIDE ESTIMATE. DID EXACTLY WHAT I EXPECTED; NO SURPRISES OR DISAPPOINTMENTS.

I LIKE THE FACT THE GENTLEMAN TOOK OFF HIS SHOES WHEN ENTERING MY HOUSE. THEY DID EXCELLENT WORK AND I WOULD HIRE THEM AGAIN.

WE WOULD BE HAPPY TO RECOMMEND THEIR SERVICES.

THEY WERE A DECENT COMPANY. THEY WERE HOWEVER HABITUALLY LATE NUMEROUS TIMES. GOOD EXPLANATION OF EVERYTHING. VERY POLITE AND RESPECTFUL. OFFERED TO COME BACK AND DO SOME CLEANUP. LATE MORE THAN 1 OR 2 TIMES AND THIS WAS A REAL DISTRACTION.

THEY SENT SOMEONE OUT THE SAME DAY I CALLED TO TAKE CARE OF THE PROBLEM. THEY ARE VERY PROFESSIONAL AND PROVIDE A WARRANTY FOR RECURRENCE.

THEY WERE WONDERFUL! THE PERSON WHO CAME OUT WAS TIM MILLER. HE WAS FEARLESS! HE TOLD ME WHAT THE PROBLEM WAS AND WHAT HE WAS GOING TO DO. HE HAD THE RIGHT EQUIPMENT FOR THE JOB, AND I DIDN'T HAVE TO DO ANYTHING! HE SAID IT MIGHT TAKE A COUPLE OF DAYS FOR THE HORNETS TO BE GONE, BUT THEY WERE GONE THE NEXT DAY! THESE HORNETS WERE SO AGGRESSIVE, AND THEY WOULD SWARM MY FRONT PORCH LIGHT, SO PEOPLE COULDN'T EVEN COME TO MY FRONT DOOR!

THEIR RESPONSE WAS TERRIFIC. I CALLED IN THE MORNING, AND THEY ARRIVED BY 2PM, WORKED QUICKLY & EFFICIENTLY, AND I AM VERY PLEASED.

THE BEST HOME MAINTENANCE EXPERIENCE I'VE HAD IN MY LIFE. AN HOUR AGO I WAS LOOKING UP NAMES ON ANGIE'S LIST, 45 MINUTES LATER THE COMPANY CAME, REMOVED THE NEST, AND SPRAYED. ON LABOR DAY! NO EXTRA CHARGE. POLITE, SERIOUS, AND EFFICIENT. THANKS!

BRETT WAS ON TIME AND PROFESSIONAL. EXPLAINED THE CARPENTER ANT INFESTATION AND HIS THOROUGHNESS ELIMINATED THE PROBLEM.

WORKERS WERE EXCELLENT, ARRIVED ON TIME, AND PERFORMED IN A FRIENDLY, PROFESSIONAL MANNER. WE HAD SOME COMMUNICATION PROBLEMS FOR A NEEDED FOLLOW UP VISIT, BUT GOT IT IRONED OUT.

THEY WERE SO GOOD I SIGNED UP FOR YEARLY PEST CONTROL WHICH WAS A FAIR PRICE. GOOD SERVICE -THEY CAME BACK TWICE AND DID SUCH A GOOD JOB. I LIKE SUPPORTING LOCAL CLEVELAND COMPANIES INSTEAD OF LARGE FRANCHISES SO IM PLEASED TO SAY THEY WERE PROFESSIONAL AND COURTEOUS AND ON TIME.

SERVICE MAN WAS INFORMATIVE. LOOKED FOR SOURCE, SUGGESTED SOME TREATMENTS, AND THEN, WE AGREED UPON TREATMENT.

TIM, THE TECHNICIAN WHO PERFORMED THE WORK, WAS EXTREMELY KNOWLEDGEABLE AND PROFESSIONAL AND TOOK THE TIME TO EXPLAIN EVERYTHING HE WAS DOING. I WOULD HIGHLY RECOMMEND THEM.

WONDERFUL. TWO VERY NICE GUYS CAME ON TIME AND HANDLED EVERYTHING. VERY NICE AND PROFESSIONAL. 90 DAY GUARANTEE.

THEY WERE VERY EFFICIENT AND PROFESSIONAL. EVERYTHING WAS DONE VERY NICELY.

THEY CLEAN GUTTERS TOO BUT THE GUTTER CLEANING SEEMED A BIT EXPENSIVE.BOB CAME OUT TO DO THE WORK - HE IS FRIENDLY, VERY KNOWLEDGEABLE AND PROFESSIONAL. COMPANY SOMETIMES HAS COMMUNICATION PROBLEMS BUT IS VERY PLEASANT AND RESPONSIVE. I RECOMMEND THEM.

HE WAS A VERY PLEASANT YOUNG MAN TO WORK WITH. THEY DO HAVE A 90 DAY WARRANTY, AND WILL COME BACK AGAIN IF THE PROBLEM IS NOT SOLVED. HE WAS VERY PROFESSIONAL AND VERY RESPONSIVE. WE CALLED YESTERDAY AND THEY CAME OUT TODAY! GREAT NEXT DAY SERVICE! HE MADE ME VERY COMFORTABLE ABOUT THE FACT THAT IF WE KEEP HAVING PROBLEMS, THAT WE SHOULD CALL HIM BACK. HE ALSO LET ME KNOW HOW LONG IT WOULD TAKE TO HAVE AN EFFECT. HE GAVE US FULL INFORMATION. ALSO TOLD MY HUSBAND SOME THINGS ABOUT BEES THAT WE DID NOT KNOW.

ERIC WAS JUST SUPERB. EXCELLENT COMPANY TO WORK WITH. EXCELLENT REFERENCE. THANK YOU VERY MUCH.

IN THE END, THERE IS NO MORE PROBLEMS.

DID NOT SHOW FOR 1ST APPOINTMENT AND THEN LATE FOR SECOND SO CANCELLED

CAME OUT THE SAME DAY I CALLED. I WAS IMPRESSED.

WE PAID THEM $340 FOR THE YEAR ON A CONTRACT TO PROVIDE PEST CONTROL. THEY SAID THAT THEY WOULD BE ABLE TO FIND AN ANTS NEST AND THEY NEVER DID. MEANWHILE, THE ANTS ARE STILL PRESENT IN OUR HOME. I ALSO DONT LIKE THE FACT THAT EVEN THOUGH I AM ON A CONTRACT, I HAVE TO CALL THEM FOR SERVICE.

THE FIRST EXTERMINATING COMPANY I CALLED COULDN''T GET ANYONE OUT FOR SEVERAL DAYS. I CALLED HOBAN AROUND 4 PM AND THE TECHNICIAN APOLOGIZED FOR NOT COMING OUT UNTIL THE NEXT DAY!!! HE DID A GREAT AND THOROUGH JOB AND LET HIS SERVICES SELL THEMSELVES. HE EVEN RECOMMENDED THAT I NOT START A MAINTENANCE PLAN (WHICH I ASKED ABOUT; HE DIDN''T SUGGEST IT) UNTIL NEXT SPRING INSTEAD OF WASTING MONEY THIS FALL!

RESPONDED TO MY CALL RIGHT AWAY. CAME THE NEXT DAY TO TAKE CARE OF THE PROBLEM. VERY PROFESSIONAL TECHNICIAN (BOB)HE WAS VERY NICE AND EXPLAINED THE TREATMENT WELL. HE RECOMMENDED THINGS TO DO TO PREVENT FUTURE NESTS. THEY HAVE A 90 DAY GUARANTEE ON THEIR WORK.

THIS IS THE SECOND YEAR WE`VE USED HOBAN AND OUR EXPERIENCE WITH THEM WAS EXCELLENT!! THEY WERE VERY RESPONSIVE, PROMPT AND COURTEOUS.