Hoban Pest Control

Job 1: DAVE GAVE US A VERY EXACT, COMPLETE EXPLANATION OF WHERE THE TERMITES LIVE AND EAT. WHY THE SENTRICON SYSTEM IS SO MUCH MORE EFFECTIVE THAN ATTEMPTING TO SPRAY A CHEMICAL BARRIER AROUND THE HOUSE FOUNDATION. I WAS REALLY RATTLED WHEN I DISCOVERED WE TERMITES; DAVE WAS REASSURING BY HIS CONFIDENCE AND PAST EXPERIENCE THAT THIS EXTERMINATION PROCESS WORKS. Job 2: NO COMMENT.

Was told we'd receive a call upon arrival. We didn't and luckily my husband got home from work just as they pulled in. I was promised they'd find the ant nest as well as spray. Upon arriving, they said because it just rained, the ants are dormant and won't be able to find the nest. Would've been nice if they'd come back to find the nest and know it was taken care of since it was part of the deal but they didn't. So far, though, no ants inside. Have seen some around the perimeter of the house so crossing my fingers!

Tim, the worker, was knowledgeable, timely, and professional.

Our window replacement company found ants in our garage & immediately notified us. We called Hoban Pest Control who came out the next day & treated all areas outside the home. They were quick & responsive. They arrived in the time window they said they would & called before coming as we had requested.

The bees infested my cedar house. They did a great job. They were punctual and got rid of my problem, as well as preventing future problems by treating the whole house. I would use them again.

The experience was excellent. The office staff was so nice and very patient and very informative. The man who did the actually did the work was early. He was very professional and very knowledgeable. He took the time to explain exactly what he was doing and why. He asked us several times if we had any questions and offered some suggestions to prevent any further problems with spiders. We were impressed and very satisfied with this company!!

They do spring cleaning and gutter cleaning. They deserve straight A's. They are professional and responsive.

HE WAS ABLE TO COME THAT SAME DAY BEFORE THE WINDOW WAS COMPLETELY INSTALLED. WITHIN AN HOUR OR SO. EVERYTHING WORKED OUT SMOOTHLY. HE DID NOT TRY TO SCARE ME INTO OTHER LARGE SERVICES.

HE WAS VERY PROFESSIONAL, VERY THOROUGH. I HAVE USED THEM BEFORE AND FEEL COMFORTABLE I WOULD CONTINUE TO USE THEM IN THE FUTURE. RESPONSIVE, COURTEOUS, THOROUGH.

THE FIRST EXTERMINATOR CAME FROM ANOTHER JOB-I CALLED AND THE SECRETARY WAS VERY NICE AND GAVE ME A TIME FROM 11:00AM TO 1:00PM. WHEN THEY HADN'T ARRIVED BY 1:30PM-I CALLED BACK,AND SHE SAID MR.HOBAN THOUGHT THAT THE APPOINTMENT WAS AT 4:00. THEY DID SEND SOMEONE OVER IN ABOUT AN HOUR. EVERYONE I TALKED TO WAS VERY PLEASANT AND PROFESSIONAL. MY GRANDSON WAITED FOR THE FOLLOW-UP VISIT, AND HE MISSED THE CALL. I CALLED BACK AND THEY DID SEND HIM BACK-THEY DIDN'T HAVE TO DO THAT.

BEES WERE BURROWING IN THE OUTSIDE SILL OF MY HOUSE. AFTER TRYING TO HANDLE THE PROBLEM MYSELF, I CALLED HOBAN. THEY TOOK CARE OF IT WITHOUT DIFFICULTY! I HAVE USED THEM BEFORE AND THEY ARE A FINE COMPANY!

THEY DID NOT COME BACK AS THEY PROMISED AND THE WOMAN I CALLED WAS NASTY.

WAS COURTEOUS, SHOWED UP ON TIME AND TOOK CARE OF OUR YELLOW JACKET AND WASP PROBLEM THOROUGHLY. THIS WAS RATHER AN EMERGENCY SITUATION (WE WERE WITHIN A DAY OR SO OF HAVING YELLOW JACKETS INSIDE OUR HOUSE), SO WE DIDN'T WAIT TO GET OTHER PRICE ESTIMATES FOR WORK BUT WENT WITH THIS FIRM ON THE BASIS OF OTHER ANGIE'S LIST COMMENTS AND RATINGS.

ARRIVED ON DAY SCHEDULED AND LEFT INFORMATION SHEET DESCRIBING SERVICE. VERY COURTEOUS. RETURNED PHONE CALLS PROMPTLY FOR ANSWERING QUESTIONS ETC.

EXPERIENCE VERY GOOD. THEY WERE ABLE TO COME THE FIRST TIME THE DAY AFTER WE CALLLED, AND CAME RIGHT ON TIME. THEY CAME OUT THE SECOND TIME ON SHORT NOTICE TOO, AND THE COST WAS COVERED UNDER THE GUARANTEE ON THE ORIGINAL WORK. WORKERS VERY POLITE, AND WERE ABLE TO ADDRESS OUR WORRIES ABOUT OUR CATS AND THE CHEMICAL THEY USED.

ON TIME SERVICE. QUICK INITIAL RESPONSE. POLITE AND COURTEOUS. VERY SATISFIED. WILL CALL THEM AGAIN NEXT SUMMER.

INITIAL CALL TO THE COMPANY WAS ANSWERED BY A PROFESSIONAL AND COURTEOUS PERSON. SHE TOOK THE TIME TO EXPLAIN HOBAN'S SERVICE, WARRANTY AND PRICING. SERVICE WAS PERFORMED BY DAVE. HE WAS VERY COURTEOUS. HE LISTENED TO MY CONCERNS AND ADDRESSED EACH ONE. HE GAVE SPECIFIC INSTRUCTIONS ABOUT KEEPING OUTSIDE DOORS CLOSED FOR ONE HOUR AFTER SPRAYING AND HOW TO HANDLE THE BAIT LEFT IN THE GARAGE FOR THE CHIPMUNKS. CALLED THE COMPANY ABOUT ONE-AND-HALF WEEKS AFTER FIRST SERVICE BECAUSE WE HAD NEW DROPPINGS IN THE GARAGE AND SOME RETURN ANTS. AGAIN, TELEPHONE WAS ANSWERED IN A PROFESSIONAL AND COURTEOUS MANNER. HOBAN WAS OUT TO THE HOUSE WITHIN 2 DAYS. SECOND SERVICE WAS BY TWO YOUNG EMPLOYEES WHO WERE EXTREMELY POLITE AND COURTEOUS. AGAIN, THE SERVICE PERSONNEL LISTENED TO MY CONCERNS AND ADDRESSED EACH ONE SPECIFICALLY. I'M LOOKING FORWARD TO RECOMMENDING THIS COMPANY TO FRIENDS AND TO WORKING WITH THEM AGAIN IN THE FUTURE.

BARRETT WAS SO POLITE, AND HE EXPLAINED WHAT HE SAW, AND HOW HE PLANNED TO TREAT IT. AFTERWARDS HE WALKED ME THROUGH THE AREA. HE SHOWED ME THE PROBLEM AREAS AND EXPLAINED WHAT TO LOOK FOR. THEY CAME OUT THE NEXT DAY FROM WHEN I CALLED.

THEY DO A REALLY NICE JOB AND THE PRICING WAS FAIR.

GREAT, FROM THE INITIAL CONTACT WITH THE COMPANY, THROUGH TO THE ACTUAL TASK. THE YOUNG MAN WHO CLEANED THE GUTTERS WAS JUST AS PLEASANT AS CAN BE. I WOULD NOT HESITATE TO CALL THEM AGAIN. HE WAS PROMPT AND EFFICIENT. I DID NOT FIND THIS COMPANY THROUGH ANGIE'S LIST. I FOUND THEM IN THE YELLOW PAGES. I CONSULTED ANGIE'S LIST, BUT I THINK I RESTRICTED MY SEARCH TO ONLY NEIGHBORING AREAS SO I GUESS I MISSED IT. THEY ARE LOCATED IN AVON, OHIO WHICH IS QUITE A DISTANCE AWAY, BUT THE PERSON WHO I SCHEDULED THE JOB WITH SAID THEY ARE IN OUR AREA EVERYDAY. LUCKY ME.

THE SERVICEMAN WAS A BIT LATE, BUT WHEN HE ARRIVED HE WAS COURTEOUS AND EXPLAINED THINGS THOROUGHLY WITHOUT BEING PATRONIZING. THE GUY FROM THE TREE SERVICE WHO WAS THERE THE DAY BEFORE HAD FOUND THE NEST, AND SO HOBAN LIMITED THE TREATMENT TO THE NEST, AND DIDN'T SPRAY ANYWHERE ELSE. IT DID TAKE CARE OF THE PROBLEM, BUT I DID FEEL THAT THE COST SHOULD HAVE BEEN REDUCED FROM THE ORIGINAL QUOTE, WHICH INCLUDED SPRAYING AROUND THE HOUSE.

FRIENDLY, KNOWLEDGEABLE OFFICE STAFF WHEN I CALLED TO SCHEDULE SERVICE. ARRIVED AT THE TIME STATED, PERFORMED WORK REQUESTED AT THE PRICE QUOTED. NO PRESSURE FOR ADDITIONAL SERVICES OR CONTRACT FOR CONTINUING SERVICES. WILL USE AGAIN.

TECHNICIANS WERE POLITE, KNOWLEDGEABLE, AND ARRIVED ON TIME. WE INITIALLY CALLED WHEN THEY WERE RELOCATING THEIR OFFICES TO A NEW LOCATION AND THEY WERE STILL PROMPT IN RETURNING THE CALL. THEY MADE A FOLLOW UP VISIT TO TREAT AN AREA THAT WAS ORIGINALLY NOT DETECTED BUT SHOWED UP AS A RESULT OF FIRST TREATMENT. THE FOLLOW UP SEEMED VERY EFFECTIVE. NO ADDITIONAL CHARGES FOR THE FOLLOW UP VISIT. I WOULDN'T HESITATE TO USE THEM AGAIN.

SOME BEES NESTS WERE NOT SPRAYED OR REMOVED BECAUSE THEY WERE IN A GAS GRILL. THEY RECOMMENDED THAT I USE RAID SINCE IT IS NOT AS TOXIC AS WHAT THEY USE. FOUND CARPENTER ANT NEST IN MY WALLS AND SPRAYED. SEVERAL WEEKS LATER I AM STILL FINDING DEAD ANTS SO I GUESS THEIR CHEMICALS ARE STILL WORKING. 90 DAY GUARANTEE WAS ALSO PROVIDED.

VERY PROFESSIONAL. WAS SO IMPRESSED THAT I USED THEM FOR THE PAST TWO YEARS FOR BEE CONTROL. THEY HAVE A 60 DAY GUARANTEE AND I HAVE HAD THEM OUT WITHIN THE 60 DAYS AT NO EXTRA CHARGE. GREAT COMPANY. THE HOUSE HAD BEEN EMPTY FOR A YEAR AND THE SPIDERS HAD TAKEN OVER.