Ace Washer & Appliance Service

Washing machine would not agitate or spin. I found Scott's name on Angies List and called. He came out at a convenient time for us as soon as possible. The drive coupler was replaced and the machine was operational about 1/2 hour after Scott arrived. Highly recommended.

He gave an estimate and gave me some options on repairing vs. replacing. I chose to make the repairs and he did a great job.

They are professional and very competent!

.My GE Profile gas dryer developed a grinding or rubbing noise on 12/24. I checked Angie's List (a Christmas Present) on 12/25 and chose to call Scott at Ace based on the reviews written by others. I called Christmas night thinking I would leave a message on his work line but he picked up and promised to call me on 12/26. He was polite and courteous on the phone. He proceeded to call me on 12/26 and take down the details. He then promised to call me back to schedule me in for 12/28. He was upfront about his $35 house call fee for assessing the problem. This was much less than another company I spoke with that charges $50. Scott called on 12/27 and we worked out an 8:00 AM 12/28 appt. On Friday, 12/28, he arrived a few minutes early. Scott was clean, courteous, knowledgeable and very efficient. He wasted no time. He immediately diagnosed the issue (worn glides) and a bad bearing, solved the problem with replacement parts, and cleaned out the dryer and inner drum components. I would not have wanted to attempt this repair on my own. He had to open up the dryer, remove the drum and swap up a few parts. It was easy to see the worn glides but the bearing he replaced would not have registered as part of the problem but it was worn and was changed out on his recommendation. Within 30 minutes, I had a perfectly running machine. I appreciated that he had the spare parts on his truck and that this would be a one-time visit. Scott also made helpful recommendations on what I could do to continue maintaining my machine. I strongly value quality service! Ace provided quality workmanship at a price I could afford. I will call Scott again for my appliance service issues and I highly recommend him.

They are very responsive and they called before their appointment. The price was very reasonable. I think they are a very nice and responsible company.

Scott Moyer of Ace Washer and Appliance Service managed to repair a 19 year old Insinkerator dishwasher after another appliance repair service had given up. He even had original repair parts, even though they are no longer available from parts suppliers. He was very responsive, highly creative in making the repairs, and most fair in his pricing. He is by far the best appliance repair person we have ever had and I would highly recommend him. I was already pricing new dishwashers and he amazed me by being able to fix this one.

Scott was very professional and very responsive. He called me several time to fit my repair in sooner but my schedule would not allow. I so appreciate went people put the customer needs as priority. I highly recommond Ace for any appliance repair and will use them again for repairs.

He stopped over the same day we called. He advised us to contact the company about parts and that saved us hundreds. The day after the parts arrived he came, took our washer apart and installed the new parts. He had ordered some parts that were actually sent with the drum and he was nice enough not to charge us for them. The washer works perfectly. It was a big job and we appreciate how honest and fair he was with us. Definitely recommend and definitely would use again!

I called for an appointment Thursday afternoon when we discovered our dishwasher was making some unusual loud noises. Scott wasn't able to come out on Friday but offered 8 am on Saturday. He was punctual and efficient. Within a few minutes he had diagnosed the problem. He didn't have the part on hand so he had to go get it from his distributor. He called several times to update us on the status of obtaining the part. Once he had the part he called to let us know when he would be back to install it. The replacement part was installed quickly. Scott made sure that the dishwasher was running properly before leaving. The cost of the repair was certainly reasonable for the amount of time he spent. Scott was curtious, efficient and punctual. He generously answered numerous questions and provided several useful suggestions for maintaining our appliance. I would definitely recommend Ace Washer and Appliance as well as call him myself for issues with my other appliances.

I called Scott about this funny barking noise my washing machine was making. It is a bit older so I was certain it was imminent death for the machine. Rather than waste my money on a service call he suggested a quick diagnostic which I did myself. It was not broken and it saved me money. I would highly recommend him and will certainly use him in the future.

Scott has arrived as scheduled, quickly diagnosed problems, cleaned up lint and replaced a faulty flame sensor.I am very happy with his service.

I called Ace Washer and Appliance Service and spoke with the owner, Scott. I told him the problem that I was having with my dishwasher. He told me what he thought the problem was and suggested a few things I could do on my own to alleviate the problem. He told me that is these did not work that I could call him back and he'd schedule a service call. I performed the things that he suggested and this took care of the problem I was having. I did not need to schedule a service call. Scott saved me money. He was honest and did not schedule an appointment that I did not need.

They came on time , he knew exactly what the proble was and fixed it on the spot. I feel I was given a very fair price, if not cheaper than I imagined it. He knew exaclty what he was doing. Very nice and profesional.

Scott was courteous, knowledgeable and professional. The dryer was no longer heating. After he replaced the heating element he stayed around to test it and noted that it was heating up quickly. He cleaned and unblocked the vent. He also replaced 5 feet of dryer venting with a more streamlined elbow. Excellent service.

The oven appeared to not preheat well. Scott showed us that we simply weren't giving it enough time and the home thermometer needs at least 20 min. to provide an accurate reading.

Scott was very responsive and professional, he followed up on ordering the part and was had a reasonable price. I would recommend Ace to anyone, and would use again for any of our appliances.

We lost power to our dishwasher, and needed it fixed. Scott arrived on time, and quickly diagnosed the problem. After figuring out it was an electrical issue of bad wiring, he promised to return free-of-charge should we get the new power line pulled from the breaker box and still have any issues with the dishwasher. (we ended up getting the electrical wire replaced and the dishwasher runs just fine now - he was right!) For a quick diagnosis he went above and beyond what was necessary. This was a very affordable service call for the amount of time and energy he put into our situation.

Service went very well. Handled everything-quickly cleaned up. Pleasant, polite. No complaints

GREAT SERVICE! Scott is an excellent technician. I called in the morning and Scott was out by 2:30 pm that afternoon. He repaired my dryer. He changed the vent and went the extra mile and vacuumed the dirt behind the dryer. Also, he trimmed the vent outside that was hitting the downspout which makes things operate a lot easier. He showed me that he vent should be metal instead of plastic which was put on by another company. He made sure to put the worn out ventilation tube in the trash when he left. The best experience I have had with a service person. Also, he told me who to call to fix a small broken window. EXCELLENT work.

excellent. would not hesitate to call him or recommend him.

Came out and trouble shot the dryer and found out the solenoids were burned out. He quickly replaced them and had the dryer running like new. Pricing was very reasonable.

I called Scott on Tuesday and was able to reach him immediately. He said he would try to come by that afternoon, but told me it was unlikely given his schedule. He contacted me later in the day to confirm that he would need to do the work the next day, and he called me that evening with an approximate time. The next day he was on time and quickly diagnosed the problem. He called somewhere to find out the exact cost of parts so he could give me an accurate estimate on the repair. Given the cost, he advised me to get a new machine, and discussed the pros and cons of several models. Scott was knowledgeble and efficient and I will definitely use him in the future should I need appliance repair.

He was very efficient, on time and the work was excellent. He also had an excellent attitude and was very respectful. He was very professional and the work was done in a timely manner. He was about $80 cheaper than the other estimates I received from other companies.

They are very effficient. They answered my call right away, they worked with my schedule and were able to come the next day. They were clean, neat, and fixed the dryer easily. Thier price was very reasonable.

Scott made five trips to my home to try and catch the dryer acting up, all without charge. It would malfunction and then, by the time he got there, it would be working again. When he finally determined the probable cause of the trouble, he installed the part and didn't ask for payment until he could be sure that the part he installed solved the problem. I would recommend him to anyone needing washer or dryer repair.