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Ace Washer & Appliance Service

Appliance Repair, Heating and Air Conditioning

About us

Ace Washer & Appliance Services is your dependable source for expert , repair and maintenance. We repair and service a wide variety of products including washers, dryers, stoves and dishwashers. Family-owned for over 50 years, we are renowned for our exceptional expertise. We look forward to the opportunity to assist you with maximizing the lifespan of your home appliances. Contact us today for an estimate or for appointment availability Ace Washer & Appliance Services We are available to provide quality product recommendations and to expertly troubleshoot. We service and repair appliances from most major brands. Owner & operated. No subs. Cost detemined by the job. Returns phone calls 7:00 AM-9:00 PM. Additional phone: 216-341-1288 Southeast 440-885-3393 West

Business highlights

69 years of trusted experience

Services we offer

Repair Washers, Dryers, Dishwashers, & Stoves and Garbage Disposals

Services we don't offer

Refrigeration

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

5.0150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 150 reviews

AMY C.
08/2022
5.0
appliance repair
  + -1 more
Scott responded very quickly to my call, came out when he said he would, charged me a service fee for the visit that seems lower than other places would. Our washer wouldn't leak while he was here, so to wrote the invoice to note that he wouldn't recharge the visit fee if he came back within 30 days. He came back twice - once to diagnose and once to fix. Every time, he was able to come within the window of time that he estimated, given his other jobs. The one time that he was not able to get here earlier in that window of time, he called and kept me informed of what his schedule looked like. He fixed it, showed me the source of the leak, and charged a reasonable price for his services. I was VERY satisfied with his work and responsiveness.
Description of Work: Fixing leaking washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan S.
10/2021
5.0
appliance repair
  + -1 more
Great service. We left a message on Saturday evening, and Scott called us back on Sunday and came to our house on Monday morning. The repair was efficient and cost effective. We would definitely use Ace again for any appliance repair.
Description of Work: Dryer stopped working, needed a new belt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Janice S.
10/2020
5.0
appliance repair
  + -1 more
Ace Washer has helped for many years with intermittent problems that have come up with my washer, dryer, and dishwasher. He came out today to look at a leak that we discovered the day before yesterday. He is ALWAYS matter-of-fact, responsive, reliable, honest, fast and very reasonably priced. More than once he has suggested a second look or a self-fix attempt by me over the phone to avoid him from unnecessarily coming out. Today, apart from replacing the leaking pump in the washer, which we are lucky did not lead to a flood, he noticed we had and fixed a minor leak from the laundry sink. I asked him how much it would cost to replace the completely saturated, destroyed bottom panel of the machine and he told me to save my money, because it was only a sound buffer. This is typical. He will not tell you that you need something that you don't. (When our dishwasher died, he recommended a machine that would be least likely to break on us!) He is the second generation in his family business. This is truly old-fashioned, high quality service. Hopefully, he will never retire.
Description of Work: repair leak from washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Judith H.
06/2020
5.0
appliance repair
  + -1 more
Tremendous! Professional, efficient, on time, and very reasonable cost!
Description of Work: Clothes dryer repair. Belt and bearings replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Nicole M.
01/2020
5.0
appliance repair
  + -1 more
Wonderful! Arrived early, quickly and correctly repaired my washer. Very friendly and personable! Would recommend to anyone!! A+++
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary B.
10/2019
5.0
appliance repair
  + -1 more
Excellent experience. Scott returned my call promptly and we discussed the problem I was having with my washing machine. He suggested a few steps to take and then to call him back. When we next talked, Scott diagnosed the problem but told me the part was not available anymore. He saved me time and money that I would have spent on a service call and diagnosis. I really appreciated that and I will not hesitate to call him the next time I need an appliance repair. Scott was friendly and courteous.
Description of Work: Scott consulted on washing machine repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia Z.
06/2019
5.0
appliance repair
  + -1 more
Scott did a great job on the repairs. I called him Friday and he was out on Monday. I had given him the model #s so he had all the parts required. He called on Sunday to confirm that he would be there on Monday and the approx. time. He fixed everything and tested it to make sure. He is very clean and neat. Cleaned/vacuumed the excess lint out the inside of the dryer while he had it all apart. Wonderful and will use him again for any appliance repairs. Very responsive, very neat and successful repair.
Description of Work: Dryer stopped spinning needed new belt and broken washer hose bracket needed replacing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Steve S.
05/2019
5.0
appliance repair
  + -1 more
Had a Whirlpool 15 mo dishwasher break, and I did not buy the extended warranty. Scott bought the part that was needed ahead of time, showed up on time, completed the work in a professional and considerate manner. He will be honest with you and tell you if you should repair or re-buy and not charge you for things you don't need. You should you this guy.
Description of Work: Dishwasher Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lisa W.
09/2018
5.0
appliance repair
  + -1 more
Have a stacked washer/dryer so that caused a little delay and after doing a few things but not having full access inside the washer he had to return; but did order a couple parts for what he thought was wrong. Called when he said he would but one part he ordered was on back order could take 3 weeks. Called this morning to make sure the washer/dryer were unstacked. Now that he was able to get inside the washer he was able to do a few things. Long story short the filter was clogged (I won't wash a rubber backed rug in my washer again). Didn't even realize there was a filter. So what I thought would cost around $250 or more was only $69 . THANK YOU for being so honest!!
Description of Work: Front load Washer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.06

Janice S.
09/2018
5.0
appliance repair
  + -1 more
I have used this business for both my washer and dryer and dishwasher for years. Prompt, professional, and really honest. This time, my knob to adjust the cycle on my washer broke off. Could not change the settings. He quoted me a not inexpensive price to order a replacement, but suggested that I simply remove the one from the second rinse dial and place on the broken one, switching them back if needed. He then used the visit to check out thoroughly both the washer and dryer. Basically the very reasonable price of a basic service call. He always asks questions over the phone before coming out to make sure that it is actually a problem with our appliance, like asking us to double check the circuit breaker first. (How embarrassing!) He is usually out within a day or two after a call and will try to accommodate our availability (but we don't live far from his business). When our dishwasher went out, he recommended a brand and model on sale that would least likely require him to come back for repairs for a long time! I wish that he fixed more than just washers, dryers, and dishwashers. (I think he does some stoves, but not ours).
Description of Work: repair dial on washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

frank W.
07/2018
1.0
appliance repair
  + -1 more
called him to possibly set up an appointment. the guy was very rude! Decided to go with another tech
Description of Work: dryer repair

Rating CategoryRating out of 5
professionalism
1.0


Timothy O.
06/2018
5.0
appliance repair
  + -1 more
Outstanding. Called and he came that day and corrected the issue. Also gave me tips on preventive maintenance to keep it working at peak performance. Best service I’ve ever had ! Highly recommend
Description of Work: Washer problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

s A.
06/2018
5.0
appliance repair
  + -1 more
Scott was awesome. He arrived on time and within less than 30 second he was able to figure the problem with the dishwasher and it was a quick fix. He only charged me the minimal service charge. He made sure the floor is clean after he was done. I asked him a question about the water dispenser in the fridge not working, he politely told me that he doesn't fix fridges, but he guided me through different reasons for the that and he actually went down to the basement checking the water supply to the fridge and we were able to fix it. Great service and price. Will definitely hire again.
Description of Work: Repair of dishwasher leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43

Ben W.
05/2018
5.0
appliance repair
  + -1 more
Terrific experience! Next day service. Showed up on time. Quick diagnosis and repair. Complete cleanup. Offered guidance to prevent future service calls. Fair price. Will definitely use going forward!
Description of Work: No heat in dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Izzy D.
07/2017
5.0
appliance repair
  + -1 more
The repair tech was professional, skilled and repaired the dryer in a timely manner. Reasonable pricing. I would definitely call him back.
Description of Work: dryer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Jonathan D.
07/2017
5.0
appliance repair
  + -1 more
Tech was able to swing by between jobs, got here in 15 minutes! Was knowledgeable and courteous, explained the problem well and fixed quickly. No complaints!
Description of Work: Dryer no longer got hot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102.49

Nikolay T.
06/2017
5.0
appliance repair
  + -1 more
I received service over the phone and I was able to fix my problem quickly. Honest, diligent and professional. If you are looking for reliable service people that care about fixing the problem rather than just taking your money this is the choice. I received great service. Highly recommended!
Description of Work: Water stoped flowing into the dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay Y.
06/2017
5.0
appliance repair
  + -1 more
I am very happy with him and will call again when needed.
Description of Work: He checked my washer and discovered the motor was shot. He was honest about my options and offered his opinion when I asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Kathleen V.
03/2017
5.0
appliance repair
  + -1 more
Scott was wonderful! I called him and he was able to come out the next day (since I knew I would be home). He called prior to coming to give me a 20min heads up and was clean, professional and quick! He really took the time to understand if it was my washer computer board or if it was the pump. He took apart my machine and did some additional testing to see if the pump was getting the power and "message" from the board or if the board was bad. Ultimately it was the pump and he had the part on the truck and changed it right there! He even called me back within an hour to see if my load of laundry had finished properly with no errors. Great service!
Description of Work: My washing machine wasn't working properly, it kept giving a pump failure and power failure error message

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Laura O.
03/2017
5.0
appliance repair
  + -1 more
Our oven would not come on, we tried replacing the ignitor ourselves, but it didn't work. Scott came out the same day we called, came back later with the needed part, working around our schedule a bit, and fixed the oven. Happy to be able to bake cookies and pizza tonight.
Description of Work: Replaced control panel on oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Dolores G.
03/2017
5.0
appliance repair
  + -1 more
Excellent service. We have used Scott several times in the past and have always been pleased. Rates are very reasonable. He is prompt and efficient. You won't be disappointed if you use his services.
Description of Work: Washing machine repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Gary M.
12/2016
5.0
appliance repair
  + -1 more
Scott was very responsive. I called on Friday afternoon, and he offered to come out on Saturday (we ultimately scheduled for Monday due to our schedule). Within 5 minutes on-site, he diagnosed the problem and ordered the necessary part. Came back the next day to install the new valve. $40 service call/diagnostics fee was very reasonable, considering he had to drive 30-40 miles to our house. I would definitely recommend Ace Washer & Appliance Service and will use them again if the need arises.
Description of Work: Needed fill valve replacement on front-load washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

LINDA J H.
09/2016
5.0
appliance repair
  + -1 more
The washing machine broke two days before I was to leave on a trip to San Francisco. I called and spoke with Scott on September 15th. He said he had a very tight schedule and could come out on Saturday afternoon. I told him I had to be at the airport by 12:30 PM on Saturday. Said he would call back, he was on his way to an appointment in Strongsville. Bottom line, Scott was able to fit me in with his busy schedule and I was able to finish the laundry before leaving on my trip! I feel that Scott being in the area ,at the time of my call, helped my cause. He did a great job with the diagnosis of the problem and the repair. Washer works well.
Description of Work: Washing machine wouldn't spin out the water after the washing cycle finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$99.29

Robert G.
09/2016
5.0
appliance repair
  + -1 more
Wonderful. Rick is a true professional. Always on time and left no trace he was here except the antenna I wanted. Would definitely recommend him to anyone wanting an antenna.
Description of Work: Put up an antenna so I could cut the cord.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Diane S.
09/2016
5.0
appliance repair
  + -1 more
He tested everything, and had suggestions on how to keep at temp. Didn’t try to charge me for something that wasn’t needed.
Description of Work: Look at oven temperature

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

10938 Crossings Drive Aurora Ohio, Aurora, OH 44202

http://www.acewasherservice.com

Service hours

Monday:
7:30 PM - 6:00 PM
Tuesday:
7:30 PM - 6:00 PM
Wednesday:
7:30 PM - 6:00 PM
Thursday:
7:30 PM - 6:00 PM
Friday:
7:30 PM - 6:00 PM
Saturday:
7:30 PM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning

FAQ

Ace Washer & Appliance Service is currently rated 5 overall out of 5.

Monday: 7:30 PM - 6:00 PM

Tuesday: 7:30 PM - 6:00 PM

Wednesday: 7:30 PM - 6:00 PM

Thursday: 7:30 PM - 6:00 PM

Friday: 7:30 PM - 6:00 PM

Saturday: 7:30 PM - 6:00 PM

Ace Washer & Appliance Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, Ace Washer & Appliance Service offers free project estimates.
No, Ace Washer & Appliance Service does not offer eco-friendly accreditations.
No, Ace Washer & Appliance Service does not offer a senior discount.
No, Ace Washer & Appliance Service does not offer emergency services.
No, Ace Washer & Appliance Service does not offer warranties.
Ace Washer & Appliance Service offers the following services: Repair Washers, Dryers, Dishwashers, & Stoves and Garbage Disposals
Refrigeration

Contact information

10938 Crossings Drive Aurora Ohio, Aurora, OH 44202

http://www.acewasherservice.com

Service hours

Monday:
7:30 PM - 6:00 PM
Tuesday:
7:30 PM - 6:00 PM
Wednesday:
7:30 PM - 6:00 PM
Thursday:
7:30 PM - 6:00 PM
Friday:
7:30 PM - 6:00 PM
Saturday:
7:30 PM - 6:00 PM