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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. including services. For more information, visit www.stanleysteemer.com. Additional DBAs - Stanley Steemer Carpet Cleaner, Stanley Steemer International Inc, CKM Carpet Cleaning Inc. Award winning. Additional phone - (330) 456-6335, (330) 785-5006, (800) 966-7832.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Residential carpet, tile and grout, hardwood floor, upholstery, air duct cleaning & water damage restoration.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.888 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 88 reviews

JoAnn M.
05/2013
5.0
carpet cleaners
  + -1 more
The carpets looked like new when they were done -- even the stains on the frequently walked paths were clean.
Description of Work: They pretreated stains and cleaned the carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Kimberly K.
05/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Stanley Steemer's price was fairly reasonable. I liked everything. They were very helpful and they gave us information on how to maintain the tile. I would definitely use them again for my other home.
Description of Work: They cleaned the carpet and they also redid the grout line on the tiles.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosalind R.
04/2013
5.0
carpet cleaners
  + -1 more
I had used Stanley Steemer before and I wanted to use them again. They were here on time and I think they did a fairly good job. It didn't take long and I guess that's a good thing.
Description of Work: I used them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Matthew K.
04/2013
5.0
carpet cleaners
  + -1 more
We were preparing to move into our new home and were having the carpets cleaned due to the previous owners having cats (which I am allergic to). There was no furniture to move since we hadn't moved in yet. They arrived on time and were done in about 2.5 hours. Carpets in the home were all newer (< 4 years old) and we tore the carpet out of the one room that was really fouled by the cat. That being said, I have not had any allergy problems since we moved in, so the cleaning seems to have done the job. After removing the carpet and painting the subfloor in the "cat room" we haven't noticed any odors in the rest of the house. The carpet in the family room is a longer frieze, and it looked much better and less matted after the cleaning. The cleaning also helped fluff up some of the furniture marks that were on the carpet from the previous owners. The two technicians were polite and professional. They were easy to deal with. The carpets were fairly damp when they left. We ran a dehumidifier in the basement and upstairs and they were perfectly dry the next morning.
Description of Work: Had carpets cleaned in finished basement, two sets of staris, family room, master bedroom, dining room and living room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carol G.
03/2013
5.0
carpet cleaners
  + -1 more
They did a great job - very thorough and effective.
Description of Work: I scheduled Stanley Steemer on-line to clean our carpets in several 1st floor rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tracy C.
12/2012
5.0
carpet cleaners
  + -1 more
We moved into this house three months earlier. It has off-white carpeting. I have a 16-year-old son, a four year old dog, and a ten month old pupply. The carpeting quickly became quite grimy. Jason and Brad came on time, finished on time, and cleaned this carpeting to look better than when we moved in. They moved very efficiently, shared hints to help keep the carpet cleaner longer, and were very pleasant to work with. I will request them again in the future and cannot recommend them highly enough!
Description of Work: Carpet cleaning and protection of most of my lower level and stairs, deodorizing of one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

BETTY F S.
11/2012
5.0
carpet cleaners
  + -1 more
I’ve worked with several other carpet cleaning companies in the past, and Stanley Steemers has been the best thus far!
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James D.
10/2012
5.0
carpet cleaners
  + -1 more
Two guys came to do the cleaning, they were dressed well, they were in Stanley Steemer uniform. They were very professional. They knew the products regarding the surface. They knew what they were doing. They were good as far as steam cleaning, dealing the machine. If I had any questions, they answered them right away. If one guy was working, the other guy would answer my question. They did not mind if I was around. They did a really good job.
Description of Work: We have used Stanley Steemer for carpet cleaning and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANN W.
09/2012
5.0
carpet cleaners
  + -1 more
I had requested Tim as the lead cleaner, as he has been at my house several times before. I have three dogs, and every one had been sick in different ways prior to what was really my regular 6-month cleaning. I only expected them to get a couple of the stains out, but the got all but one! I was amazed. I will continue to use them, and I will continue to ask for Tim, as he knows I don't want to use any extra chemicals like deodorizers and protectants, and gives me no pressure. His team moves all the furniture except the bookcases I don't want to empty, and have always been prompt, thorough, and professional.
Description of Work: Carpet cleaning, including some nasty pet stains

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Gale L.
09/2012
5.0
carpet cleaners
  + -1 more
Everything was fine and the job turned out really well. I have used them several times and I have never had a problem with them. I have always liked the work that they have done and they are on time. They are little aggressive as far as trying to sell other services which is understandable because they get a commission on each job that they do and also if they sell some of the products.
Description of Work: I use Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert T.
08/2012
5.0
carpet cleaners
  + -1 more
Stanley Steemer called about 15 minutes before arriving at my house. They arrived right when they said they would. There were two guys here and both were very friendly (nice firm handshake from both upon arrival) both were professional and answered any questions I had. I gave the a tour of the areas I wanted cleaned and I was impressed with the fact that they told me if I would like any other room cleaned or any tile or grout cleaned they would work with me and would work on special pricing. They got right to work and did a most fantastic job. It looks like I have new carpets. There were several areas I didn't think they would be able to get clean but they were successful . I am very pleased with the outcome of the carpet cleaning. They did a wonderful job.
Description of Work: I had a staircase cleaned as well as a living room/office, family room, hall and master bedroom carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

BARB D.
07/2012
5.0
carpet cleaners
  + -1 more
They came right out, and got my carpets cleaned quickly. Everything went well and I was very happy working with them!
Description of Work: Stanley Steemer is the company I use for my carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANN W.
02/2012
5.0
carpet cleaners
  + -1 more
They asked what pieces of furniture needed to be moved and cleaned under, and cleaned under those pieces (I have bookcases that never move). The did the area rug, and took it outside and hung it to dry on the fence, as I had asked. Very polite and professional. Carpeting was not over-wet when the left, and dried completely overnight. Have never found anyone who does a better job. The B on price is because I have only a limited amount of carpeting, so always pay a minimum amount and never qualify for any deals!
Description of Work: Had living room hallway, and one area rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Judy K.
02/2012
5.0
carpet cleaners
  + -1 more
They always do a wonderful job on my carpets. I will continue to use their services in the future.
Description of Work: They came to my home and cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Susan L.
02/2012
3.0
carpet cleaners
  + -1 more
It would be my second choice over Coit Cleaning. They moved the small things, but not the bigger furniture.
Description of Work: Stanley Steemer cleaned the family room and bedroom carpets. They also did the stairs and an office.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$150

Response from Stanley Steemer
This job was not done by the franchise that covers Summit,Stark,Portage and Wayne counties.

Dick R.
12/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We would highly recommend them. They do a nice job getting the furniture and carpets clean. We have been using them for a number of years.
Description of Work: Carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia and Merwin E.
12/2011
5.0
carpet cleaners
  + -1 more
Their technicians are very thoughtful for personal property. They are very knowledgeable about their additional products but they don’t push you to buy them. They just tell you and if you want to buy you can do so and they are fine even if you don’t buy them. I just think they are a very professional group. I love their television commercial. I will use them again.
Description of Work: A weeks ago I used Stanley Steemer to clean the carpets. I have used them for several years. I paid them under $200 for the whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nanci H.
12/2011
5.0
carpet cleaners
  + -1 more
It was very good. They were professional, polite and on time. They were also very nice. Their price was really good. I compared it to a couple of other companies and theirs was the best.
Description of Work: They cleaned the carpets in 2 rooms, stairs and some furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JULIA T.
08/2011
5.0
carpet cleaners
  + -1 more
Stanley Steemer did an excellent job. My neighbor had recommended them to me. I ordered their services on-line and got a 15 % discount. They charged me $325 for the entire house and removed all but one stain on my off white carpet. Another highly respected carpet cleaner in the area charged me $1100 for the same job and couldn't get out the same stains that Stanley removed. I would highly recommend them and hire them again! The two Stanley personnel were excellent at customer service. They were on time, hard working, pleasant, asked for feedback and did an excellent job.
Description of Work: Cleaned and removed stains in carpet for 10 rooms, stairs, walk in closets, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

KATHLEEN D.
06/2011
5.0
carpet cleaners
  + -1 more
They were good. They did a nice job. They were efficient. They came in, got the work done and left. They did a decent job. They were very quick.
Description of Work: I used Stanley Steemer probably in November of last year for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joe I.
03/2010
5.0
carpet cleaners
  + -1 more
Called to set up an appointment, they were flexible with the times. They came as told, worked hard to remove a spot, and properly wore something over their shoes.
Description of Work: Cleaned all the carpets in the home, they did a very nice job. The leader of the crew was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sakeenah A.
11/2009
5.0
carpet cleaners
  + -1 more
They had a special going on so they did all that and it didn't take them that long. They were very good. They were on time, professional and did a thorough job. I think it was a fair price that they charged.
Description of Work: They cleaned up the carpets in the sunroom, dining room and bedrooms. They also cleaned up the hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JACKIE H.
11/2009
5.0
carpet cleaners
  + -1 more
They are on time. They provide good quality service. They are polite and professional. They charge $99 for my place and they charge extra for the steps. If they add the stain protector it would cost a little bit more like $135. The price is average.
Description of Work: Stanley Steemer – Akron/Canton cleaned the carpets in our living room and dining room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Roberta L.
05/2009
1.0
carpet cleaners
  + -1 more
They came cleaned the carpet and left. The problem arose several months later when the solicitation calls started. We opt out of everything, I was assured when I initially called them I would not be getting phone calls like this. Apparently that assurance didn't mean a thing. I have tried to have my number removed off of their calling list at least a dozen times. I've spoken to supervisors, customer service reps etc. I've been hung up on when I've asked them why I'm being called when I have already asked to be removed. It is very unprofessional.
Description of Work: Carpet cleaning for 1 room and 1 set of stairs
Rating CategoryRating out of 5
$100

Response from Stanley Steemer
This was not our local Northeast Ohio Franchise.

ANN W.
10/2008
5.0
carpet cleaners
  + -1 more
I was very impressed. My boyfriend likes to rent a carpet cleaner and do it himself because it's so much less expensive. However, we'd had a problem with one of our dogs, and I wanted the carpet more thoroughly cleaned than could be done with a rental machine. The crew was prompt, moved all furniture as needed (without complaint, and I have a lot of stuff in a small room) and got the carpet cleaner than it's been since it was installed 3 years ago. My boyfriend is now a believer. I tried a less expensive company a while back, but Stanley Steemer is worth the higher price.
Description of Work: Cleaned living room and hallway carpet and area rug; cleaned and protected sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information


Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
House Cleaning,
Carpet Sales and Installation,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

Stanley Steemer is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Stanley Steemer does not offer free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Residential carpet, tile and grout, hardwood floor, upholstery, air duct cleaning & water damage restoration.

Contact information


Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM