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Jeff The Plumber

Plumbing, Drain Cleaning, Water Heaters,

About us

We DO IT ALL!!! We are a Full service Plumbing, Sewer, Drain service company. We also do kitchen and bathroom remodeling.

Business highlights

36 years of trusted experience

Services we offer

Plumbing-Drain & Sewer Cleaning,Drainage Contractors,Plumbing-Drain & Sewer Cleaning,Sewer Cleaners & Repairers,Plumbers

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6232 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
6%
3
3%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.8
Showing 76-232 of 232 reviews

DAVID AND SUE S.
12/2009
5.0
plumbing
  + -1 more
He gave very prompt service. We found out the day before closing that there were 2 leaking sinks. He was out immediately and did a great job!
Description of Work: He fixed 2 leaking sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Karl B.
11/2009
5.0
plumbing
  + -1 more
Our old one was installed incorrectly in the first place by some amateur plumbers who built our house. We tried to do the work ourselves and purchased the materials, etc. The plumber, Matt, who did the work, did not mind using our product, although he did offer original equipment, Moen, as a replacement. It took a little longer than expected, but it looks very professional and beautiful. He was actually early for our appointment, which was good. He left no mess, wore "booties" so the wet snow did not dirty our floors. He was very neat and clean, and left our place as clean as when he arrived. He probably could have worked a little faster, but he was careful and professional. We are very pleased.
Description of Work: Our complete shower head, spout and drain had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

BETSY M.
11/2009
5.0
plumbing
  + -1 more
When you save $2000. + dollars by spending under $200, how can you go wrong? The previous plumber had corrected a problem at great expense in April. To top it off they advised me to spend even more. I am glad I did not trust their advice and sought a second opinion. Seeing is believing. Get it on videotape before you excavate. Try Jeff the Plumber.
Description of Work: I called to have my sewer line videotaped to see if there was a problem suggested by another plumber from 4/2009. At that time I was told my line had a 6 foot sunken area that would continue to clog and would need excavation and replacement amounting to $2000.00. This other plumber that I had gotten from Angie's List had not videotaped the pipe. Instead, they had used a surface geiger counter type device to determine that there was an area that had sunk 2 ft. lower than the pipeline. I delayed, and finally called several other plumbers and found that Jeff the Plumber offered the most reasonable price for scoping the line. The plumber who arrived was clean, polite, and efficient. He presented me with a VHS tape of the line which I watched part of while he explained what I was seeing. There was no area of depression and certainly no need to dig up the front lawn and spend a couple thousand dollars. I would definitely recommend this company for honest and trustworthy service and advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

DOROTHY L A.
10/2009
5.0
plumbing
  + -1 more
He checked to see if a pipe was leaking. When he was up in the attic he took a picture of the roof where the leak was likely to be (there was mold on the plywood where the shingles were attached).
Description of Work: We have been uisng his services for about 10 years. (about 20 times)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Joe I.
10/2009
4.0
water heater repair
  + -1 more
The installation and takeaway went ok, the biggest negative is that although I wasn't home (my wife was) they banged up my stairs going to the basement. A chunk of paint is missing on each step where it appears the person taking it to the basement banged the water heater and damaged each step. I now need to fix this and repaint. Also we didn't get our discount that we were supposed to get for Angies list (I didn't mention it to my wife). The water heater works fine, but the damaged steps and lack of discount (reminds me of those commercials where one girl gets the doll pony and the other a real pony).
Description of Work: Replaced 40 gallon water heater with a new heater

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Jeff The Plumber
We are sorry to hear about your experience. At Jeff the Plumber we strongly urge our customers to call us whenever there is a problem with the service they received. We would of happily tried to correct the situation. We did see that there was a $ 10 discount written on the service ticket. Please feel free to call us anytime. 330-940-2600

Orlando F.
10/2009
4.0
plumbing
  + -1 more
He came out the one day and had to come back a second time because we had another problem that he did not find the first time. He was professional, responsive and punctual.
Description of Work: We used Jeff The Plumber Inc. a couple of weeks ago and he fixed our plumbing because the tub was clogged and water came through our ceiling.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ROBERT C.
09/2009
5.0
plumbing
  + -1 more
He was here about a half hour, showed me what was wrong. He charged $55 and left because he didn't want to handle the problem.
Description of Work: The found a leak that we had.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Stuart H.
07/2009
5.0
plumbing
  + -1 more
My wife put a bunch of dry pasta down the sink and ran the water and disposal. This created a glue in the pipes. The result was a gushing of water below the sink and onto the floor. Our repeated attempts to unclog the drain were unsuccessful. This happened on Saturday night and we looked on Angie's list that night and could only identify a few people who performed 24/7 emergencies. Luckily, Christopher came out; on Sunday. He went right to work and within an hour he had all the pipes cleaned out and our sink working normally again. He was clean, professional and understanding. I would hire him again in a heartbeat.
Description of Work: Unclogged all pipes in kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Phil L.
07/2009
5.0
plumbing
  + -1 more
The water heater would not light and we thought we would need a new hot water heater. The repairman did not try to sell us a new heater, he tried to fix the unit we have. He needed to spend extra time on the job and did not charge us for that time. The service was very professional and completed very much to our satisfaction.
Description of Work: Heating element and controller for a water heater was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Chelsea M.
07/2009
5.0
plumbing
  + -1 more
We contacted Jeff the Plumber after we were unable to determine why our basement toilet was overflowing and leaking from around the seal after we repeated plunged it and replace the seal twice. Gary came out on 05/18/09 and was able to determine that our waste water line out to the street was severely clogged with grease and tree roots. He quoted us $420 to clear it out and we had him come back the next day to complete the job. He showed up on time, the estimate was right on, and we haven't had any problems since. I would definitely call Jeff the Plumber for any problems we have in the future.
Description of Work: Cleaned out the waste water line from the house to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Terri R.
06/2009
5.0
plumbing
  + -1 more
They came over and looked at it. He did not have the part with him. He came back the next day and put in on. He was in and out. I was satisfied with their work overall.
Description of Work: Jeff replaced a pipe on the upstairs tank for me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

David & Jeannie W.
05/2009
5.0
plumbing
  + -1 more
He was very nice about trying to fix rather than replace. The replacement diverter would have cost $300. He was quick and polite and I appreciated him being willing to try a repair.
Description of Work: He replaced a valve in the tub/shower diverter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

John Z.
05/2009
5.0
drain cleaning
  + -1 more
Gary showed up on time, listened patiently to all of my descriptions of what I thought the problem was, answered all of my questions before, during, and after the work (very pleasant individual). He stayed focused on accomplishing what needed to be done, while courteously giving me feedback without appearing I was in the way. After the work, he returned everything to the conditions that existed prior to his work.
Description of Work: Used a camera to locate a blockage between the downspout and the city sewer line, then jetted the line to clear it. He also replaced an anti-siphon sillcock that had burst over the winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Michelle F.
02/2009
5.0
plumbing
  + -1 more
He was quick, actually ran up and down the stairs. He was pleasant and professional in a situation where problems kept showing up due the the house being winterized for more than 5 months.
Description of Work: We purchased a foreclosed property. When the water was turned on the cieling in the living room leaked. Chip, repaired two broken water lines and tested water system, discovered and fixed a third broken line. He repaired the joint on the sanitary line, diagnosed water pressure problem on the kitchen sink. Verified all sinks, toilets, showers & baths were operable. Diagnosed sump pump drainage issue and scheduled to return next business day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Cory C.
02/2009
5.0
plumbing, drain cleaning
  + 0 more
After heavy rain and snow melt the basement of my house became flooded with approximately 4-6 inches of water. I called on a Wednesday night and they came out the next afternoon. The arrived five minutes early. After evaluating the situation, the basement was first going to need the water pumped out of it. They arranged all of this through another company. The tanker and the Jeff the Plumber crew arrived at 9 a.m. the next morning. (the crew was 10 minutes early). The basement was pumped dry and the line was cleared of tree roots which had caused the blockage. The crew was professional and courteous and made recommendations for preventative maintenance. They cleaned up after themselves and I have already recommended them to two other people. It was a great experience and the price was much cheaper than others I called.
Description of Work: Jeff the Plumber came in a snaked the line from the house to the main line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$251

MARY ANNE D.
01/2009
5.0
water heater repair
  + -1 more
Jeff arrived as promised. Explained that he needed to shut the water off in the house. He dismantled the old water heater, installed the new heater and tested all in one hour.
Description of Work: Our water heater quit; found Jeff on Angie's List. Now we have a new water heater and hot water.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$668

DONNA Z.
12/2008
5.0
plumbing
  + -1 more
A leak that was assumed to be from the roof, turned out to be from our bathroom. What exactly was leaking, and how to fix it, was very unclear to us. James knew how to diagnose the source and explained how he was arriving at his conclusions.
Description of Work: Our problem presented a unique puzzle with several possible causes. Our technician James approached the issue intelligently and creatively. We were impressed with his diagnostic abilities. Despite my fears that this was going to be a major problem, possibly involving ripping out walls an an entire shower, James seems to have fixed the problem quite quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

PATTI T.
12/2008
4.0
plumbing
  + -1 more
I thought it was quite pricey for what it was. It didn't take very long to install. He was prompt and efficient. They were out within 24 hours. We got something that was better than the cheapest, but it wasn't the top of the line.
Description of Work: He installed a new disposal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ANN W.
10/2008
5.0
plumbing
  + -1 more
The gas line valve was a quick and simple task, which was done very quickly. The washer valves were an emergency, since we discovered when we tried to shut them off to disconnect the old washer that they didn't actually shut off, so I had to shut off water to the entire house when the new washer was delivered. Since they had just been there two days earlier, and I had already paid one minimum service call for a 15 minute job, I asked if he could replace the faucet on the laundry tub in the time that was left on the service call for the washer. He not only raced to squeeze it in, but did a great job, on a laundry tub that is sitting in a rather odd position! I feel like I may get a better deal elsewhere, but I'm so satisfied with the overall quality of the service that I'm not about to switch.
Description of Work: I've used Jeff the Plumber three times over the past year: once to install a new valve in the gas supply line for a new dryer; again two days later to replace both water valves for the new washer, and most recently to replace the wax seal on my toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Donna J.
10/2008
5.0
plumbing
  + -1 more
I noticed water soaking into my plaster ceiling in the formal living room and called Jeff the Plumber. It is an old house, and the access under the tub was extremely restricted. Leo, the Jeff the Plumber rep, was great. He came within two minutes of the appointed time, became a contortionist to reach the problem, put a pan under the area to protect the ceiling from further damage, and successfully handled the leak. He was determined and had a sense of humor about the nearly impossible task ahead of him. I thought I would have to get the jaws of life to get him back out of the confined space, but he wriggled back out by himself. Another plumber had offered to tear out the ceiling to fix it before I called Jeff the Plumber. After experiencing his determination, good nature and excellent plumbing skills, I will never call anyone else!
Description of Work: Had a leak in an upstairs bathroom drain above a large, intricately patterned plaster ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

RUTHELLEN F.
10/2008
5.0
drain cleaning
  + -1 more
They were able to fit us in the same day. Gary was very prompt and seemed to do a good job, but it began backing up again within a few weeks. When I called to have them return, they seemed to bend over backwards to fit us into their schedule, and came the same day. We haven't had any problems since.
Description of Work: We had the main drain to the street snaked after we had the beginning of back-up in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Doug C.
10/2008
5.0
water heater repair, plumbing
  + 0 more
I was extremely pleased with the punctuality, professionalism, knowledge and personality from the plumber who came to my home. He finished up the job before earlier than expected and actually called me to ask if it was okay to come earlier to get my work done. He showed up right when he said he would, explained the work to be done and why, completed the work in short order and cleaned up everything when he finished. I would not hesitate to call Jeff's again or to recommend them to anyone who asks.
Description of Work: My water heater quit working so after consulting with three plumbers (including Jeff's) it was obvious that the unit needed replacement. Jeff's came out and replaced the tank and explained all of the rationale for doing so in further detail.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Jude B.
10/2008
5.0
plumbing
  + -1 more
I wanted a baseline test of sorts. My experience with him was A's. He knew what I was trying to do. He was very sensitive to cleaning up after himself. He was very cautious.
Description of Work: He snaked out my sewer line to the street as a precautionary task for tree limbs and rotos in the sewer lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

John W.
08/2008
5.0
plumbing
  + -1 more
It went very well they called to let me know when to expect the plumber and they were on time and got the job done in good time.
Description of Work: Installed new faucet and used camera to look at drain pipes and snaked out drain pipes that cleared up drainage problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Linda K.
03/2008
5.0
plumbing
  + -1 more
Fine, it was a plugged up mess, not a whole house restore, so fine. What more can I say?
Description of Work: The main drain to outside was backed up he cleared out and got us in fine shape in reasonable time. Job well done, we were satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

1100 Tower Dr, Akron, OH 44305

http://www.jefftheplumber.com/

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Wells and Pumps,
Drain Pipe Installation

FAQ

Jeff The Plumber is currently rated 4.6 overall out of 5.
Jeff The Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Jeff The Plumber does not offer free project estimates.
Yes, Jeff The Plumber offers eco-friendly accreditations.
No, Jeff The Plumber does not offer a senior discount.
No, Jeff The Plumber does not offer emergency services.
No, Jeff The Plumber does not offer warranties.
Jeff The Plumber offers the following services: Plumbing-Drain & Sewer Cleaning,Drainage Contractors,Plumbing-Drain & Sewer Cleaning,Sewer Cleaners & Repairers,Plumbers

Contact information

1100 Tower Dr, Akron, OH 44305

http://www.jefftheplumber.com/