Suburban Pest Control is a family owned and operated business that has been servicing the Westchester and Greater New York Metropolitan area since 1974. Suburban Pest Control specializes in all phases of Pest Control and services all size properties, ranging from private homes to large scale facilities. We are staffed with two supervisors with over 35 years of experience in the Pest Control Industry. We have six trained professionals in our office, with which we are able to provide each customer with the individualized service they require. THERMAPURE HEAT for BED BUGS. Monthly and quarterly services available. "Three Generations of Superior Pest Control" Additional DBA: Urban Environmental. Additional phone: 914-375-0811
I don't have all details of what occurred on the visit, but the tenant has not complained since, so it seems that Suburban Pest Control was effective! Very professional, punctual, and clear with all communication. Would definitely use their services again.
Description of Work: Placed several traps on the premises in order to locate origin of rat entry. It's since been over one month and so far, no issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Miri F.
06/2014
5.0
pest control
+ -1 more
I called Suburban after seeing an Angie's List $99 deal to inquire whether the treatment would work to handle a particular type of pest. They answered my questions and told me I wouldn't have to go back online to buy the deal - they'd honor the price over the phone. The technician who come out was on time and friendly and very knowledgeable. He provided treatment inside and outside the house and pointed out things I hadn't even noticed. I ended up signing up for a one year service contract - to which they apply the $99 fee for that day's service.
Description of Work: Pest control inspection and treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Tara L.
05/2014
5.0
pest control
+ -1 more
Very professional. We had used them in the past and they said that even though the angieslist coupon was for new customers only (I didn't see that in the fine print), they still honored the coupon and didn't give us any hassle. We have young kids and they already knew to wear covers over their shoes as they went through our home. Will DEFINITELY recommend and continue using Suburban
Description of Work: Pest extermination
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sylvia I.
05/2014
5.0
pest control
+ -1 more
I have tried for a few years to get rid of a colony of ants that thrives in my back yard. I've tried food-grade diatomaceous earth, other household remedies and a few professional exterminators. The professionals at Suburban seem to have fixed the problem. And, most importantly they stand by their work they have visited the house twice so far and each time the exterminator studies and tries to find out where the ants are thriving and tries to get rid of them. I really love their persistence. Like I said, the problem seems to have gone away. The summer isn't quite here yet but I have every confidence that Suburban will take care of the problem if the ants come back.
Description of Work: Took care of an ant problem -- sugar ant and larger ants around my property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Louis S.
05/2014
5.0
pest control
+ -1 more
This company was great to deal with, called back right away, did a thorough inspection, and set up the termite bait stations one day later. Very knowledgeable, professional, and reasonable. Would highly recommend.
Description of Work: Treated house for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Kathleen R.
04/2014
5.0
pest control
+ -1 more
Suburban Pest Control came out to my house last week for the $99 home inspection/treatment. The vendor was extremely professional and courteous. However, a week later I still had an ant problem. I called and asked they come check that enough bait was put out. They sent someone the next day who did a very thorough job of cleaning out the space and laying out the bait. I was very impressed with the second consultation and more impressed they didn't charge me for the follow-up. Thank you!
Description of Work: $99 home inspection/treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Carlos G.
04/2014
5.0
pest control
+ -1 more
I had a great experience with them, and they did a good job. They were perfect.
Description of Work: I used Suburban Pest Control/Urban Environmental. I have a multifamily house, and they sprayed a basement, attic, and 3 apartments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jacqueline P.
03/2014
5.0
pest control
+ -1 more
Every technician we've had from them have been very nice and professional. They have answered any and all questions we had and made sure that the pest control treatments were in place correctly. I can't even explain how wonderful they are! We have been using them since 2006.
Description of Work: We have them out four times a year per our contract with them (that's the $400). Though they do come out for call backs if they are necessary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Eve B.
03/2014
5.0
pest control
+ -1 more
Picked up an annual service contract with them, and then renewed after the coupon expired. Prompt, courteous,informative, .and ,accommodating, can't say enough. Highly recommend
Description of Work: Pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa M.
01/2014
5.0
pest control
+ -1 more
Had an initial consultation around July 2013. They were very understanding and thorough. I decided to have a montly maintenance service. They are prompt and always courteous.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Camille H.
01/2014
5.0
pest control
+ -1 more
They came very promptly and the two service men who helped me were both very professional and respectful. The whole experience was positive as they did their job quickly and thoroughly. I would definitely recommend them to anyone.
Description of Work: Did a eco-friendly treatment on one room for possible bed bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Andrea A.
12/2013
5.0
pest control
+ -1 more
Excellent. Took care of the problem.
Description of Work: Reasonable, prompt, thorough (for ants and rodents) service that was trouble free. Will use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
J W.
10/2013
1.0
pest control
+ -1 more
Ken gave me an estimate 2 months ago in the Summer. I called him 2 weeks ago to go ahead with the work, and he said he or his service manager, Rich, would come to my home the next week. Now, 2 weeks later, I call him and he says they decided not to do the work.I have no idea why they decided that, but the least they should have done is tell me of their decision, not left me here waiting for them.
Description of Work: Gave me an estimate, said they would do the work, but never did the work.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Response from Suburban Pest Control
I apologize for your bad experience with our company and not getting back to you in a timely manor. Although it was not quite two weeks you should have gotten a response from me sooner. One point you left out is that you had the work completed by another local reputable company in August that ended up giving you a refund on the job. Based on our conversation I made a judgement call and felt it was best not to accept the work. As discussed, this was not the only reason however it played a big factor. Again, Im sorry for your bad experience and wish you luck.
Andrea C.
10/2013
5.0
pest control
+ -1 more
It went well. Inspector was prompt and did check all possible locations for problems inside and out.
Description of Work: Inspected for termites.. did not find signs but did find carpenter bees.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Jacqueline W.
09/2013
5.0
animal removal, pest control
+ 0 more
YonkersVery professional , have not heard any more reports of mice.
Description of Work: Plug holes where rodents can enter, laid bait or glue traps throughout the building, removed dying rodent that was found caught on a previous glue traps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Nirjhar G.
09/2013
5.0
pest control
+ -1 more
After our horrible experience with ORKINS, we decided to go in with Suburban as recommended by friends and Angies list. We were happy and impressed with the way we got treated in the first place by the field inspector who came to provied us with the rough estimate of the works needed to be done for the coming calendar year in our newly bought 40 years old home!! She went through every nook and corner of the property including the basement and crawl space and told us exactly what we should get done instead of signing the complete package for a lot less dollars. We highly recommend them for pest control services. They are not only reasonalbe with their prices, but are also punctual, professinoal and very courteous to family members at home.
Description of Work: Pest control and exterminating
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Tom D.
08/2013
5.0
pest control
+ -1 more
Great! After 12 months of cryonite treatment and way too much pesticide at a cost of $2000, we called Suburban and inquired about the Thermal treatment. They were extremely responsive, professional and very discrete. The treatment took the better part of a day(they arrived at 8:00 am and finished up at around 5.) The good news is that we haven't had a bed bug since! I would highly recommend using Suburban Pest Management if you are unlucky enough to have bed bugs.
Description of Work: Thermal treatment to get rid of bed bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
DENNIS D.
07/2013
5.0
pest control
+ -1 more
I do not live in the house but he used green chemicals which made it easy for my tenants. They did not have to take all dishes out of the cabinets. They did spray in kitchen, bedrooms, bathrooms and living rooms. I ordered a monthly contract for a total of one year.
Description of Work: Sprayed chemicals for bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael C.
07/2013
5.0
pest control
+ -1 more
Did thorough job treating for ants and ants have disappeared. Set up treatments for other pests as well. Serviceman was informative, neat and thorough
Description of Work: Pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Grace B.
07/2013
5.0
pest control
+ -1 more
Easy to schedule, very thorough, and really appreciate that he didn't try to up-sell us on extra things we didn't need.
Description of Work: First visit on annual contract (4x per year)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
John H.
07/2013
5.0
pest control
+ -1 more
We chose thermal rather than chemical treatment because it was said to be more effective and less toxic, although more expensive. It was effective. We have had no recurrences. With bed bugs you can't ask for more! The crew was professional, neat, and cleaned up well. I would absolutely recommend this company without reservation.
Description of Work: Thermal extermination of bed bugs imported to our finished attic by a guest.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Peixiong F.
07/2013
5.0
pest control
+ -1 more
The first appointment was from 8:00 to 10:00 on July 1st. Because of the big raining, they called me and re-schedule the appointment from 15:00 to 17:00 on July 3rd. For this appointment, I worked at home whole day. So in the morning I called them and told them whenever they have spare time today, they can just come. Until 16:00, no one shows up. I called the company's phone assistants a couple of times. But I don't receive any call back. At last, the phone assistant called me and told me that the technician called me and I told him that I already had someone took care of it. I remembered that one guy called around noon. I thought is was from another company. So it is my mistake. Then the phone assistant re-arranged me the appointment between 15:00 and 17:00 on July 5th. Ok, I took another 2 hours off and waiting for their technician, no one showed up and no one contacted me. On Sunday and Monday morning, the company contacted me and apologized, explained what happened on the Friday situation and offered me a free service as compensation. The appointment was scheduled on July 11th morning. The technician showed up on time and very friendly. He checked the bee nest and explained me what type the bee is, what process he was going to do. He did an excellent job. At last he took away the trash. He left me a very good impression. I would like to try this company again.
Description of Work: I scheduled an appointment on Wednesday(07/03/2013) at 15:00 for them to do an evaluation on my house for a bee nest.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$75
Jennifer B.
06/2013
5.0
pest control
+ -1 more
It is a competitive rate. They come on weekends.
Description of Work: I use Suburban Pest Control. It is ongoing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Reena K.
06/2013
5.0
pest control
+ -1 more
Provider was on time and did a good job. They put monitors around the home to check for infestations.
Description of Work: The provider sprayed the exterior and interior.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Eileen O.
04/2013
5.0
pest control
+ -1 more
This was a very positive experience. The person in charge of my work
Description of Work: The house was examined for entry points for rodents. Holes were sealed. Dead mice were removed and traps were laid. They returned in 2 weeks to check the traps.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Mold Testing & Remediation,
Insulation
FAQ
Suburban Pest Control is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM
Suburban Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Suburban Pest Control does not offer free project estimates.
No, Suburban Pest Control does not offer eco-friendly accreditations.
No, Suburban Pest Control does not offer a senior discount.
Yes, Suburban Pest Control offers emergency services.
Yes, Suburban Pest Control offers warranties.
Suburban Pest Control offers the following services: Rodent & Pest Exclusion & Elimination.