Suburban Pest Control is a family owned and operated business that has been servicing the Westchester and Greater New York Metropolitan area since 1974. Suburban Pest Control specializes in all phases of Pest Control and services all size properties, ranging from private homes to large scale facilities. We are staffed with two supervisors with over 35 years of experience in the Pest Control Industry. We have six trained professionals in our office, with which we are able to provide each customer with the individualized service they require. THERMAPURE HEAT for BED BUGS. Monthly and quarterly services available. "Three Generations of Superior Pest Control" Additional DBA: Urban Environmental. Additional phone: 914-375-0811
Great service, I had a request to remove a nest on the top of my house, they came out a couple of times to remove it. Great customer service, , prompt response.
Description of Work: checked for termites, treat for pests in and outside of house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pekka P.
05/2024
5.0
pest control
+ -1 more
I’ve found the actual treatment people and the office to be very efficient and professional.
Description of Work: Treatment for mice.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven T.
09/2023
5.0
pest control
+ -1 more
Crew came to remove Hornets nest. The supervisor explained exactly what they were going to do and what to expect in the future. We are now worry free and extremely happy with their service. I would absolutely call them again if needed. I highly recommend using them for wasps, hornets etc.
Description of Work: Active Hornets nest on side of house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Larry T.
02/2023
5.0
pest control
+ -1 more
My tech was great very thorough and informative, let me know what I had to do on my end to help with getting the rodent issue under control. Saw an immediate improvement first two weeks but he had let me know it would take some time to get it under control. Also I had been shopping around before I chose suburban and someone was cheaper and when I call suburban to cancel they didn’t only match the monthly price the beat the initial cost for the first service. A manager said she did not want to loose me as a new customer which I thought was great.
Description of Work: Rodent control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Tara B.
09/2022
5.0
pest control
+ -1 more
We had another exterminator for the last year who kept coming to spray, yet ants kept appearing in our kitchen. First time that Suburban Pest technician came to our house, he found an ant nest right outside our kitchen door. The technician returned the following and a week later, the ants were gone. Super competent exterminators, I highly recommend and will keep using them.
Description of Work: Ant infestation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$428.28
Thalia A.
08/2022
5.0
pest control
+ -1 more
it went fantastic. great team pleasant and informative
Description of Work: routine extermination and carpenter bee treatment
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Francis C.
08/2022
5.0
pest control
+ -1 more
The Exterminator that serviced my apartment was kind, polite, not in a rush. Was knowledgeable, explained everything, educated me. Super nice and professional. Nothing to do with other exterminators that are in rush to finish and don't feel like explaining things or educating people. I was very satisfied with this services.
Description of Work: Pest Control / Cockroach Control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Whitney B.
06/2022
5.0
pest control
+ -1 more
We just moved into our home a month ago and recently found mouse poop in our kitchen. I called Albert at Suburban Pest and asked if they could come out same day. My tech was at home home within 2 hours and was incredibly thorough with making sure we knew where the mice were coming from so we could keep them out of our home for good. I'm so glad I signed up for their annual program so that I don't have to worry about mice or bugs. Thanks Suburban Pest!
Description of Work: Mice in our Kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Karen V.
05/2021
5.0
pest control
+ -1 more
Suburban Pest Control is wonderful. Initially, we made the mistake of going with a large national company to treat a termite infestation, and the first guys completely missed the fact that termites had infested a crawl space beneath our house. So termites continued to eat our home for a year from when the first company serviced us, due to their ineptitude. When Ralph from Suburban Pest Control took over, he and his staff immediately identified the source of the problem, treated it aggressively, and kept us informed every step of the way. They didn't try to sell us a bunch of expensive and completely unnecessary stuff like the previous company did. And they are here in a timely manner every month to check the above ground baits. We really trust them, and feel like they have our best interests at heart, which is not easy to come by with service providers. We are very happy with Suburban Pest Control's service and professionalism, and we highly recommend them!
Description of Work: Exterminating Services for Termites
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrzej K.
03/2021
5.0
pest control
+ -1 more
Totally satisfying visit. On time. Personable. It was his first visit in our house. Meticulous. Thank you.
Description of Work: Quarterly service
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Helaine B.
12/2020
5.0
pest control
+ -1 more
Excellent - our technician has been servicing us for years, and he is always on time, professional and caring!
Description of Work: Quarterly pest control maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine M.
10/2020
5.0
pest control, animal removal
+ 0 more
I moved into an old house three years ago only to find there were both mice and bugs. I’ve since used Suburban. The mice are gone, but I use them to spray for bugs every couple of months. They also removed a bat that found its way into my attic and was stuck in a glue trap. The workers are very professional and usually the same guys come to my house so I am familiar with them.
Description of Work: I use Suburban for regular pet control since moving into my new, but old, house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lilliana F.
08/2020
5.0
animal removal
+ -1 more
I used to have mice and now I don’t! This company really knows how to control pests in and around homes. Their work is professional and affordable.
Description of Work: Mice removal/ Regular prewar control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leba C.
08/2020
5.0
pest control
+ -1 more
Great. The technician was courteous, efficient, and knowledgeable.
Description of Work: Routine pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Antoinette L.
07/2020
1.0
pest control
+ -1 more
I used this company for 16 years and what happened today was disgusting ! 1. I had an apt from 10-2 - at 2:30 I called to follow up they changed it without even asking . 2. The tech called me ; I told him call me when he arrives . He took it upon himself to open my closed gates and drive on my newly sealed driveway ! Ruining it 2 hours old !!!!! Then he parked across the street . I gave permission to come to complete a service never to park in my driveway or open a closed gate how dare he . 3. Contacted Ken the owner , he stated this is on me ! My gate was closed my property damaged by his staff and it’s on me . I took away my four accounts and will tel everyone about my experience ... shocked and disappointed ☹️
Description of Work: Spray for ants
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Suburban Pest Control
Hi [Member Name Removed], I am sorry for the frustrating experience over the issue with your driveway. Our technician spoke to you on the day of the service an hour before arriving at your home. My office also called you to confirm the appointment. Your appointment was originally scheduled between 10-2pm but was changed to 2-5pm per your request. At no time did you indicate to our technician or our office that you had applied a tar sealant to the driveway and where our technician should park. As per our technician one side of the circular driveway was closed and one was open. Your house is off of a main highway where there is no parking in front of your house. The company that sealed your driveway did not post any signage or place obstructions indicating that the driveway was just sealed which is usually customary. You called our office and demanded that we give you $1500.00 that day for the damage to your driveway or you are calling the police. After 16 years of doing business I did not appreciate your response. I also did not appreciate your foul language and hanging up the phone on me. Again, I apologize for your frustrating experience and wish you the best. -Ken Unger
Frank P.
07/2020
5.0
pest control
+ -1 more
Excellent service by this company. I had two technician come in and both very professional.
Description of Work: Bugs control
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey T.
06/2020
5.0
pest control, animal removal
+ 0 more
My next door neighbor recommended Suburban Pest Svcs and we have received nothing nut prompt, courteous, professional and efficient services from this company. Stephen Russell, the Service Manager, is an exceptional and responsive communicator. Manuel, our technician and Jorge, the inspection tech were courteous and performed their tasks calmly and without supervision. The subscription prices and initial costs were quite reasonable. We immediately saw a decrease in the pests and Manuel answered all our questions and explained the processes. We're happy to be referred to such a great company. These guys do their job. We highly recommend Suburban!
Description of Work: Whole House Extermination
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Helaine B.
06/2020
5.0
pest control
+ -1 more
We have used Suburban Pest Control for years, and we continue to be "wowed" by the service that we receive. Our service technician Luis is fantastic!! He has taken care of all of our needs for years, and always goes "above and beyond". His follow-thru is excellent - we asked him about a concern that we had outside, and he called us back that afternoon to report on what he found.
Description of Work: Quarterly exterminating services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vanessa S.
06/2020
5.0
pest control
+ -1 more
All employees are professional and thorough. I appreciate their work.
Description of Work: Pest Control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William R.
05/2020
5.0
animal removal
+ -1 more
They showed up on time, very professional.
Description of Work: put in termite baiting stations
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel R.
05/2020
5.0
pest control
+ -1 more
As usual the person providing the service was knowledgeable and able to answer our questions. Given the current pandemic, we were pleased that he came with full PPE.
Description of Work: Quarterly service
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rafael O.
04/2020
5.0
pest control
+ -1 more
I'm client from the past 3 years, everything is great so far.
Description of Work: Pest Control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stuart S.
04/2020
5.0
pest control, animal removal
+ 0 more
The young man has been here before. He is punctual and professional. He knows what he’s doing and is always eager to answer any questions.
Description of Work: Quarterly maintenance
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teresa G H.
04/2020
5.0
pest control
+ -1 more
great, Louis is a great techinician
Description of Work: regular service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelli F.
01/2020
5.0
pest control
+ -1 more
We use Suburban for our quarterly pest control. They are responsive and respectful of our space and time. Every technician who has come to our house has been friendly, respectful and eager to do the job well.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Mold Testing & Remediation,
Insulation
FAQ
Suburban Pest Control is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM
Suburban Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Suburban Pest Control does not offer free project estimates.
No, Suburban Pest Control does not offer eco-friendly accreditations.
No, Suburban Pest Control does not offer a senior discount.
Yes, Suburban Pest Control offers emergency services.
Yes, Suburban Pest Control offers warranties.
Suburban Pest Control offers the following services: Rodent & Pest Exclusion & Elimination.