Action Lock & Door Co Inc

Couldn't be happier with them. Both Richie (the owner) and Chris (the installer) are extremely responsive and professional. The door - while more expensive than I would have wanted - is of very high quality and fits perfectly, both in terms of color and size. I've already hired Action for another door-related job in my house.

Chris was prompt, professional, explained everything and generally did an excellent job fixing my front door lock at a reasonable cost. He also checked out my garage, assured me the noise I've been hearing does not require work. Took care of a loose screw and sprayed some lubricant without additional charge. I'll definitely call Action Lock & Door next time I need a locksmith or garage repair.

I wish I could give them an A+. They were professional, experienced and helpful all around. Absolute pleasure to deal with.

I called Action Lock & Door Co for a job and they were so good and so professional doing not only that job but 2 weeks later to change the door. They were very professional, very educated, very responsive, excellent. The first time that I called them they came the next day. The second time I called them they told me it was going to be a week. In exactly a week, they came back with everything and everything was perfect with them. I don't remember the price they charged but I thought that it was very reasonable.

He did a wonderful job! He arrived early, brought supplies with him, and his price was very fair. He even did work I didn't ask him to do but that needed to be done. I really liked Richie and he's coming back out soon to fix a bathroom door for me.

They were professional and patient - making sure we had the best solution for the house. They scheduled the appointment quickly and were nice on the phone. Very happy with the service.

Everything went very well. Richard responded to my original call promptly. He was able to resolve a long standing issue with a cellar door with a simple and effective solution which saved me the cost of having to buy a new door as well. I highly recommend him if you need any lock or door service.

He came on time. Was very professional. Will definitely be calling him again in the future.

It went great. Rich was helpful and responsive (always answers his phone, or calls back quickly), and even came back for a follow up after the front door "settled" a little bit after install.

Very helpful and responsive.

It went very well! Richie, Chris, and Jose are great. Extremely helpful, willing to explain everything, and NOT willing to have me spend money on what wasn't necessary. I wasn't home for two of the four visits (a consultation visit and an actual service visit for each job) but all work was done as expected and they left the garage area clean. My only concern is that the actual bill was higher than what I was quoted and, therefore, not what I expected. The first time I was a bit shocked but expected this with the second bill so it wasn't an issue. I am not sure if the higher price reflects the additional charge of labor but they I would suggest giving a parts estimate as well as a parts + labor estimate to avoid the shock/confusion. However, I used them TWICE and would use them again. They were quick, friendly, and professional.

I was very pleased with the results and workmanship of the job. they completed everything promptly and professionally.

He was efficient and came on time. He didn't charge me for the garage door. He gave me tips on how to maintain it which was really nice of him. I spent more than $100.

Great! He showed up on-time, was polite and neat, dealt with a few challenges along the way, and did a very nice job. A bit more expensive than I anticipated due to some holes that had to be drilled. I would use them again.

Very quick and efficient. Richie came in , explained what he'd do and said he'd be able to work on it immediately. Took him 15-20 minutes to drill a hole and install the deadbolt. He also fixed a lock that wouldnt latch. very professional and direct.

I called Action to fix to door locks that weren't working. One they discovered needed a part. When the part came in, I had workers here doing other carpentry work on the door. They wanted these men to put in the new piece and drill. I said no because this would then remove the responsibility from them if something went wrong in the future. Then they fixed the other lock which was a Medeco lock. They gave me new key for the lock and it was working perfectly when they left. About a month later, we tried to open the door with the new keys and it wouldn't work. I called them back and they said the cylinder was shot. So they gave me some credit back and installed another Medeco cylinder. Although they gave me some credit, the while thing turned out to be very expensive.

He did not have everything I needed to complete the job on first visit as I have over 8 sliding door and 4 doors that lead to the outside. He returned and did additional work and has to return again because he special ordered sliding door handles. Very polite and professional I would recommend him and use him again.

Our front storm door lock jammed in the locked position which rendered the door unusable (and a fire hazard). Richie was able to unjam the lock. He determined that the problem was not the lock, but a poor job done by the siding company (over six years prior!) when it installed the new storm door but did not cut a large enough slot in the new aluminum door jam to accept the storm door dead lock. Richie re-sized the door jam hole, lubricated the storm door lock, and it now works better than ever. Richie arrived when he said he would and called my cell phone as agreed to make sure I was home.

My overall experience was very good. I scheduled to do the work between the hours of 11am and 1pm..The schedule time past so I had called and left a message , He return my call and apologized for the delay due to work was behind but gave me a arrival time of 4 pm and he did how up 10 minutes before 4PM . I show him what I wanted to do and explained the reason I wanted the locks changed . I also showed him my security guard window gates. He told me the previous contracted place the wrong screws on and suggested the correct bolt screws to put on.. I was so amazed to see his truck is just liked shop on wheels . very well advertised truck that shows their license number and phone number . very Impressed with work and customer service that was provided and will use them for future work. I feel safe and secure at home now. Thank You.

Richie was great. He also fixed my garage door and replaced the garage door motor. Would definitely recommend him.

Excellent work. Punctual, professional, and neat. The locks work great! Richie was very knowledgeable and made suggestions. I would definitely use him again and highly recommend him.

these guys are great, they show up on time, and are thoughtful about their work. they do not rush, but are efficient with their time. whole-heartedly recommend.

I can't say enough good things about the technician, Chris, who did the work at my house. Chris was very professional and his work is impeccable. I just bought a house and he changed two single deadbolts out for double deadbolts, he re-keyed the two knob locks, added a deadbolt on the door from the garage to the house, made extra copies of the key and even re-programmed the garage door for me. I would absolutely use this company again and will recommend them to anyone that could use them. Chris is a stellar worker and a great representative for this company.

A spring on our two car wide electric garage door broke on a Friday afternoon leaving one of our cars stranded inside. Our usual locksmith who had installed this door said no one could come until Monday. My wife looked in the yellow pages because she did not have my Angies List log-in. Richie from Action Lock and Door was able to come on Saturday, replaced springs and cables and got the door working. There was an extra $125 charge for Saturday service, but we were unwilling to wait until Monday. Richie explained some issues with the original installation. He installed a much thicker, more durable cable than the original installation. He also showed some problems with the aging electric door opener and recommended a replacement which I am still considering. The job was more expensive than I was expecting, but I haven't had to do anything for this door in a long time, so I have not basis for comparison.

This is the third experience using Action Lock and Door. As with all of the services provided in the past it went very well. They came on time and the work was done in a very efficient and professional manner. Richard knows what he is doing and gets it done correctly. He gave me a good price on the handset and it matched the house perfectly with very little touch up work on either side of the door. Because he was here recently he waived the $90 service call and just charged me for the hand set. Can't get better than that. I have had some very bad experiences in the past with locksmiths; that is why I went to Angie's List. It worked very well for everyone.