Action Lock & Door Co Inc

They were at the house in less than an hour an replaced the lock. All in all it was a little over an hour from phone call to job finish. The locksmith was very nice and professional. This was the best professional service I ever received! Will definitely use them again whenever needed.

Great. Courteous professional highly reliable.

It was excellent. He really had to work at it. But he laid out all my options. The owner of Action Lock and Door, Mr. Richard D'Adamo, answered the phone on the first ring even though it was before business hours; this company affords the customer with 24 hr assistance. Mr. D'Adamo asked me all the right questions ie: the type of lock, name of manufacture, etc... He was able to also provide me with the pricing and assured me that a locksmith would be there within the hour even though they are located in another county. When Robert, the locksmith, arrived he immediately brought his tools and assessed the situation. He proceed to tell me the different options I had. He said that he last resort might be that we'd have to remove the entire lock since it's a high security lock. He explained that if the lock would have to be replaced that the cost would be double the. He took the time to explain all steps and asked permission to begin . He was extremely focused while doing his job. He gave all his effort, and believe me, he tired and he tried because he didn't want me to incur additional expense. I also found him to be extremely respectful not only of me but to the property as well and didn't want to damage the door in anyway (I've had experiences where other locksmiths have damaged the door and done shotty work). I promise you that will not happen with Action Lock and Door which is family owned and operated. Robert was highly professional and efficient. Also, took the time to give me an estimate on a future job after he was finished. Needless to say the job that he did was done to perfection. I have only praise and no complaints. If a customer wishes to pause their website, you'll find high quality locks, safes, gates, etc... at different price points. Speaking of price points, Action Lock and Door is indeed fairly priced. I've had three so far, they did phenomenal work and their prices were the most reasonable. Thus, it is with out hesitation that I highly recommend Action Lock and Door Co. Honestly, you cannot go wrong if you decide to hire them. Also, they are licensed, bonded and insured and offer residential, commercial and automotive services.

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installer was courteous and professional, good clean up

They were on time and did a great job.

Professional, no wait time, did a great job.

Technician was timely, neat and completed the job in about 2 hours

He came an hour before appointment was scheduled, so no one was home. He left a voicemail saying he'd taken measurements, but never got back to me with a price. Very unprofessional.

Very well. They used lock I already had, worked quickly, arrived promptly, and charged only $95 for the service call. It was not a standard job but they were able to deal with the problem without any difficulty.

The owner and crew did an excellent job. Doors look great. Would definitely use them again.

The first time it didn't work out at all. The young gentleman didn't know how to do the work. The knob was still hanging off. The second time I called them for some i happened to forget I had already used them. This time a different guy came and he was very professional and did a very good job. I am very pleased.

I called around to see who could help us secure the sliding glass door the Action Locksmith and Door were the most responsive. While they didn't come out during the snowstorm (and I didn't expect them to) they were here first the thing the following morning and installed a locking mechanism on my sliding door while we wait for the manufacturer to ship me the a new lock assembly that fits my door. Chris & Mike were polite, respectful and honest. If you're reading reviews about which company to choose for the work these guys do, stop reading and call them. You won't be disappointed. I will, without a doubt, be using them again soon.

Everything was done correctly with no hiccups or problems and everything was done smoothly. It was a good job done efficiently in a reasonable amount of time. The person just knew what they were doing in terms of the lock and door knobs and the door fittings and there was no back and forth second guess or anything like that. They knew their trade.

Person on phone told me a different way to put key in lock and twist it so as to get it back flush with garage door so there might not need to be a reason to replace the lock. He was correct and I saved the cost of a new lock. Very kind and helpful.

Perfect. Very quick response to a minor urgency in which a temporary fix was provided. Quick turn around time for completion of job. Great job, great workers....friendly, punctual, professional.

They were amazing. He checked out all my other locks while he was there at no charge. They were great. He went above above and beyond, he just didn't do what he had to do.

No show for our estimate, which was scheduled for a 2-hour window. I received no phone call or notification that nobody would show up. It's unprofessional and inconsiderate, as I had rearranged my entire day to accommodate this appointment.

The warranty on the lock was very good. The prices were fair, I did not feel ripped off. I would definitely use this company in the future.

Did all the work specified in a timely fashion. Came back and fixed a lock at no charge several months later. Would use again Went fine, neat work, cleaned everything after. Understood how to work with old houses and their doors

Very good company. Appointment for estimate was kept on time. Explained what job would entail. Kept me informed of any problems that were not expected. Would use them again.

I received an excellent level of service from Action Lock & Door company. They called me back promptly and I was able to get an appointment for the next day. They came earlier than scheduled. The technicians who came Chris and Rob were very courteous. They took the time to explain to me the work they will be performing and I felt confident in their ability to do the work. They did a neat and thorough job and when finished walked me through what they did. This is a great company with great people.

They did a very thorough job. The technicians who came were very professional, expained everttring before they did the work.

Great.work. Fair price.Came on time, explained what needed to be done and installed new door knob set..

Excellent. Richard goes above and beyond what is asked from him. He cleaned one of my locks and offered to reprogram my garage door pro bono.