Cousins Carpet & Upholstery Cleaning, LLC

I had just hit the "send" button when the phone literally rang! They were quick to respond, came the same day, gave me a 2 hour window for arrival and completed the project the same day. My kids had had the flu and several human accidents had occured. Christopher even left me a little solution to use after. I highly recommend them!!

Easy going, fast service. Actually called with ETA. No hidden costs. Love the service!

Fabulous service, FAST and friendly. I was very satisfied with the work that was done and the price. I would hire them again in a heartbeat!

I was sure that my off white rug was ruined when I fell out of bed and and spilled red wax all over the carpet. Chris came and worked very hard and the wax came off. They were verygood. In fact, they didmy stairway as well

I did not want to spend money on refreshing upholstery which looked good enough without the dry cleaning. Instead, I needed to clean up a couple of spots on a pair of chairs. So I had asked Chris whether he would be able to clean up the spots prior he started the job. He assured me that the spots would be gone. However, none of the spots disappeared after the cleaning. Chris had forgotten that he promised me to clean the dirty spots and charged me the full price for "refreshing� 6 chairs. I could have done the same thing by doing wet vacuum cleaning.

courteous, efficient, professional, on-time and did a very good cleaning

Chris, of Cousins Carpet & Upholstery,was a pleasure to deal with. He got to my house and cleaned up the 'raw sewage' mess in no time at all. In addition, he cleaned up the living room carpet where some seepage was that I didn't even notice. Not only would I hire Cousins Carpet & Upholstery again, I will recommend them to any friends/family that need their services.

Was able to come the same day that I needed him (despite flooding all over the city) and let me keep the equipment extra days to finish the drying process. Overall a good experience.

Very reliable, ontime, and did a great job.. Would be the only carpet cleaner I will use in the future or recommend to anyone...

Very prompt, courteous and honest!

Chris was very kind, courteous and professional. My carpets came out cleaner than I expected. I will recommend Cousins Carpet & Upholstery Cleaning to anyone. It was a pleasure working with Cousins.

Cousins Carpet and Upholstery responded to my request within 5 minutes when everybody else responded to me the next day. They were able to respond to my request quickly and got the job done the very next day when I needed it. I highly recommend their quick and polite service.

Excellent job

The job you did was excellent.. I have just finished providing a full review to the service website. Again thank you and I will be sending customers to you and I will be calling you from now on. Thanks,