Cousins Carpet & Upholstery Cleaning, LLC

ceramic tile installer, upholstery cleaner, carpet cleaner,

About us

Clean up your act with Cousins Carpet & Upholstery Cleaning! With over 20 years of experience, we have a wide variety of environmentally safe deodorizers for your home, boat, car, or upholstery.

Business highlights

29 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8356 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 1-25 of 356 reviews

Jean B.
02/2024
5.0
The remediation is ongoing and Chris (from Cousins) is working with me and my insurance company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine D.
09/2020
5.0
Chris is knowledgeable & very processional about his cleaning services Chris arrived on time, gave a good quote and finished with a job well done. My kitchen looked brand new! Def would recommend his services. TY Chris !

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$250

Barbara C.
05/2020
5.0
Professional, prompt neat

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marie B.
01/2020
5.0
Chris was professional, knowledgeable and courteous. Carpets look great. Would definitely use Cousins again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennie D.
12/2019
5.0
Honest and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Christopher P.
11/2019
5.0
My wife and I were moving out of our apartment that day after two years. Chris was on time at 12 noon, but we still had a decent amount of our things in the apartment. Chris suggested that he would go pick up some equipment for another job and come back in 45-60 minutes. He did just that and came back in an hour. We were all moved out and Chris worked his magic! I had to leave him at the apartment so I could move everything to my new home. When I came back later that night to do a final walkthrough, THE CARPETS LOOKED AMAZING!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

Michele W.
10/2019
5.0
Chris/owner is wonderful. Great price and EXCELLENT JOB

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Catherine M.
10/2019
5.0
Great job cleaning grout in tile floor in kitchen and hall. Price was fair and work was professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard K.
09/2019
3.0
Good work but too expensive

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
2.0


LEONARD B.
06/2018
1.0
I HAVE USED COUSINS IN THE PAST AND THEY DO NICE WORK BUT ALWAYS LATE. I HIRED THEM TWO WEEKS AGO FOR SATURDAY JUNE 9,2018 . THIS APPT WAS CONFIRMED ON FRIDAY JUNE 8,2018 WITH MY WIFE . OUR APPT WAS BETWEEN 11- 2PM ON SATURDAY. WELL THEY NEVER SHOWED. WE AS TWO SENIORS MOVED ALOT OF ITEMS AND AT 70 YRS OLD NOT AN EASY TASK. AT 8PM WE HAD TO START PUTTING THINGS BACK. DURING THE DAY THREE PHONE CALLS WITH MESSAGES WERE LEFT ON THEIR MACHINE WITH NO RETURN CALL.. BESIDES WAISTING A COMPLETE DAY I FELT WE WERE LIKE TWO CHILDREN WAITING FOR SANTA ON CHRISTMAS LOOKING OUT THE DOOR AND WINDOW. I THINK YOU HAVE A RESPONSIBILITY TO YOUR CUSTOMERS IF YOU CAN;T MAKE IT GIVE A CALL. WHAT MADE MATTERS WORSE, WE WAITED TWO WEEKS FOR THIS APPT BECAUSE WE WERE HAVING WORK DONE ON MONDAY JUNE 11 AND IT WAS IMPORTANT TO GET THIS OUT OF THE WAY.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
1.0


Crystal A.
05/2018
5.0
Amazing job. My carpet looks and smells new! Quick and professional. Reasonable rates- no up charges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carmela M.
02/2018
4.5
Did a great job cleaning carpets. I used them twice

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Roger K.
08/2017
4.5
Very personable and did an excellent job. Answered all questions.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$150

Michael Z.
08/2017
5.0
They were quick and efficient. Best value for the money and time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Michael S.
07/2017
5.0
Expert in carpet cleaning fast and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve G.
06/2017
4.7
Consistantly does a professional job. Very reliable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Donna B.
06/2017
5.0
Great job floor looked like new when completed. Very nice young man professional and reasonably priced

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana M.
06/2017
4.5
Chris is a really nice guy!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Maureen W.
05/2017
5.0
Arrived on time, very personable, did an excellent job, sectional looks like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marian M.
04/2017
5.0
Beautiful job! Goes the extra mile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

61 Raimond Street, Yaphank, NY 11980

www.cousinscarpetcleaning.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
11:00 AM - 6:00 PM
Sunday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

ceramic tile installer,
upholstery cleaner,
carpet cleaner,
floor cleaner

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 11:00 AM - 6:00 PM

Sunday: Closed

Cousins Carpet & Upholstery Cleaning, LLC accepts the following forms of payment: CreditCard
Yes, Cousins Carpet & Upholstery Cleaning, LLC offers free project estimates.
No, Cousins Carpet & Upholstery Cleaning, LLC does not offer eco-friendly accreditations.
No, Cousins Carpet & Upholstery Cleaning, LLC does not offer a senior discount.
Yes, Cousins Carpet & Upholstery Cleaning, LLC offers emergency services.
Yes, Cousins Carpet & Upholstery Cleaning, LLC offers warranties.

Contact information

61 Raimond Street, Yaphank, NY 11980

www.cousinscarpetcleaning.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
11:00 AM - 6:00 PM
Sunday:
Closed