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Steamaster Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

For 33+ years Steamaster been restoring original beauty to residential and commercial carpets, area rugs, upholstery and tile. We are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and fully licensed and insured. We are a member of the Better Business Bureau with a perfect record for our entire history of service, and we've won the Angie's List Super Service Award for every year since 2007 when we became eligible! Our business was built by repeat customers and referrals; we are proud of our reputation! Call us and let us show you why we have the most loyal customers! We offer a 10% discount on cleaning services to Angie's List Members! Additional phones - (516)-822-6666, (631) 777-2777, (914) 422-3377.

Business highlights

39 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly

Services we offer

Cleaning services: Carpets & Area Rugs, Upholstery, Tile & Grout cleaning & sealing, Mattresses, Drapes, Blinds and other Textiles. Flood Remediation and Water Extraction services. Carpet, blinds & linoleum sales, repairs & installation.

Services we don't offer

Re-grouting

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8382 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
11%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 326-350 of 382 reviews

Dara S.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ella O.
04/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$89

Thomas L.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets in 3 rooms. Professional and first rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JEAN-CLAUDE C.
01/2015
5.0
carpet cleaners
  + -1 more
It went well.
Description of Work: They cleaned a few rugs in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mario V.
01/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: They quoted me one price on the phone but changed the price (higher) when they arrived at my home. They started adding on fees for for ridiculous stuff like, "oh, you have stains, that's gonna cost more"...Oh, you live on the second floor, "that's an extra fee", oh you're going to need steam with "chemical treatment", that's extra...etc., etc.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Response from Steamaster Carpet Cleaning
I am terribly sorry that you were unhappy with the service, and hope that perhaps you are confusing our company with another. The only reason your price would be higher than quoted would be if your actual measurements had been larger than the approximate measurements you provided at the time the appointment was scheduled. We do not and have never charged extra to remove stains, or offer an "upgraded" cleaning service; such bait-and-switch tactics are something we abhor and warn against. (Optional services such as Scotchgard or sterilizing treatments are available, completely at the customer's election, and do not affect the actual cleaning process.) I would be happy to discuss the service with you personally and hope that you will contact me so that I can discern what happened. Best regards, Joe Gulotta, Owner

Judith R.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned a 11x9ft area rug. Gave me a free spot cleaner for future use and instructions on how to use it. I have already recommended them to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Marie C.
01/2015
4.0
carpet cleaners
  + -1 more
It went good.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0

Yes, I recommend this pro

Melissa S.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned all large area rugs,cleaned den and living room couches,cleaned right upholstered dinning room and game table chairs,two large antique living room chairs and living room and dinning room window treatments

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Alan G.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlene L.
10/2014
4.0
carpet cleaners
  + -1 more
It went very good.
Description of Work: I hired them for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$165

Allen F.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were punctual and cleaned the carpets to a near new state. The two fellas were very nice and called me before they got to my unit to let me know they were coming in advance. | |They were so kind and approachable, they picked up another job in my building after doing my unit!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marly M.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned and sanitized a sofa with 7 cushions; side chair with 2 cushion; and an ottoman. There were several stains on the sofa and chair that were set for a while. They did a good job of removing what could be removed. They were efficient and worked quickly but did not compromise on the quality. I am very pleased with their responsiveness, willingness to work around my schedule of availability; confirm the day before; and, call first thing in the morning giving me arrival time that was very accurate. Very pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

michael M.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: arrived on time did a good job on my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Albert F.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jan V.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned 2 wall-to-wall carpets, 1 large area rug, 1 long runner and 1 short runner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Cass C.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Came in at appointed time, cleaned my area rug and even did some spot cleaning as a test on my dining room chairs, free of charge. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Daniel S.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Friendly, responsive, and flexible to our scheduling needs (which meant them coming at 5pm the Friday of a holiday weekend). Would definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Elizabeth F.
05/2014
5.0
carpet cleaners
  + -1 more
I didn't use this service
Description of Work: I didn't use this service
Rating CategoryRating out of 5
Yes, I recommend this pro

BARBARA F.
05/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dara S.
05/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0

Yes, I recommend this pro
$120

Patricia M.
04/2014
5.0
upholstery cleaning
  + -1 more
.
Description of Work: They cleaned a sofa, two living room chairs, and six upholstered dining room chairs. One of the living room chairs had been badly stained, and it now has no trace of the stain.I am very happy with the job they did, and I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Sydney B.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan D.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned two carpets well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ed W.
04/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Furniture seemed marginally cleaner though the technician tried their best.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
punctuality
4.0

$99

Edward M.
04/2014
4.0
carpet cleaners, ceramic tile, floor cleaning, upholstery cleaning
  + 2 more
unknown
Description of Work: Steam cleaned upholstery, carpets and shower grout. The upholstery and carpets came out fine. The equipment they used for the shower grout cleaning was ineffective and so they didn't charge for that part. I was told that if I lived in a house where they could have used the equipment installed directly on their truck, it would have been more effective, but as I live in an apartment, they had to use the less effective portable steamer. The guys were pros, but the woman on the phone who does scheduling and calculated the estimating was a bit flighty. I had to correct her math a couple of times but we finally got it right. | |All in all it was an ok experience. Nothing great but nothing awful.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$230

Contact information

722 149th St #, Whitestone, NY 11357

www.steamaster.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Flooring Sales and Installation,
Carpet Sales and Installation,
Window Treatments,
Blind Cleaning,
Mattresses,
Water & Smoke Damage,
Drapery Cleaning

FAQ

Steamaster Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Steamaster Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Steamaster Carpet Cleaning does not offer free project estimates.
Yes, Steamaster Carpet Cleaning offers eco-friendly accreditations.
No, Steamaster Carpet Cleaning does not offer a senior discount.
Yes, Steamaster Carpet Cleaning offers emergency services.
No, Steamaster Carpet Cleaning does not offer warranties.
Steamaster Carpet Cleaning offers the following services: Cleaning services: Carpets & Area Rugs, Upholstery, Tile & Grout cleaning & sealing, Mattresses, Drapes, Blinds and other Textiles. Flood Remediation and Water Extraction services. Carpet, blinds & linoleum sales, repairs & installation.
Re-grouting

Contact information

722 149th St #, Whitestone, NY 11357

www.steamaster.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM