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Steamaster Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

For 33+ years Steamaster been restoring original beauty to residential and commercial carpets, area rugs, upholstery and tile. We are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and fully licensed and insured. We are a member of the Better Business Bureau with a perfect record for our entire history of service, and we've won the Angie's List Super Service Award for every year since 2007 when we became eligible! Our business was built by repeat customers and referrals; we are proud of our reputation! Call us and let us show you why we have the most loyal customers! We offer a 10% discount on cleaning services to Angie's List Members! Additional phones - (516)-822-6666, (631) 777-2777, (914) 422-3377.

Business highlights

38 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly

Services we offer

Cleaning services: Carpets & Area Rugs, Upholstery, Tile & Grout cleaning & sealing, Mattresses, Drapes, Blinds and other Textiles. Flood Remediation and Water Extraction services. Carpet, blinds & linoleum sales, repairs & installation.

Services we don't offer

Re-grouting

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8382 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
11%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 382 reviews

Lee C.
12/2020
5.0
blind cleaning, carpet cleaners
  + 0 more
Went as I wanted and the carpet and stairs both look much improved! Would hire them again and would recommend.
Description of Work: Carpet and stairs cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Steamaster Carpet Cleaning
I'm so happy you were satisfied with our services. A recommendation is always appreciated. Thank you for choosing us. Best Regards, Gina

Christos K.
08/2020
5.0
carpet cleaners, carpet installation
  + 0 more
Amazing work - very professional...in a million years would not believe carpets would ever look the way they did after cleaning/stretching/padding
Description of Work: Carpet cleaning, new padding, stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Leslie N.
08/2019
5.0
carpet cleaners
  + -1 more
My mom had her wall to wall carpets cleaned. She called and got voice mail, but someone called her back a few days later & explained that they come to the house and give you an estimate/price and do the job the same day, which is convenient. They showed up on time, called first to say they were on the way. They did a great job, gave her a fair price, explained the process they use. Carpets came out very good. Would definitely use them again.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Michael G.
01/2019
5.0
carpet cleaners
  + -1 more
Answer the phone promptly. Show up on time. Performed good service. Reasonable price. Pretty much all I need from my carpet cleaner :) Then my daughter threw up again ;( same process :)
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald S.
12/2018
5.0
carpet cleaners
  + -1 more
Shaq was great. He arrived on schedule an performed the job in a professional manner. Very pleased.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie C.
11/2018
1.0
carpet cleaners
  + -1 more
I had a difficult time getting an estimate from Steamaster! I sent them pictures of the repairs I needed as per their request and I still have not received an estimate from them. I was told they would get to back to me but I had to reach out to them twice and I never heard back from them. Very disappointed since they received such high recommendations on Angie’s List!
Description of Work: Carpet repair and cleaned

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Steamaster Carpet Cleaning
Good Morning Ms. [Member Name Removed], I'm very sorry that you are disappointed, however our mechanic has not been able to give us an estimate of the cost to repair as he has not been in to our office due to the busyness of the season. Once he is able to review the photo I would be happy to send you an estimate of the cost. Sincerely, Sara at Steamaster

Michele E.
10/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
Tile and grout in kitchen and bathrooms were cleaned.
Description of Work: Tile and grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ash S.
07/2018
5.0
carpet cleaners
  + -1 more
went very well, they were flexible with scheduling and did a great job!
Description of Work: recliner cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Robert L.
07/2018
4.0
carpet cleaners, ceramic tile
  + 0 more
Good, but not great. Had some trouble making the appointment at first. My date was bounced around, but to the credit of the office staff, they did reinstate it. A nice crew did arrive within the time period stated. Quality was fair to good. The rugs lacked the luster of an exceptional job and parts of the tile and grouting were still dirty after drying. Unfortunately, some damage was done to a door frame and surrounding floor--a brown stain was left by the cleaning solutions. (See the attached photo.) The minimum price of $325 covered my needs, but small jobs would be costly.
Description of Work: Carpet Cleaning and Tile and Grout Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$325

Kevin W.
06/2018
5.0
carpet cleaners
  + -1 more
He called to confirm his arrival time and was extremely pleasant and professional. We were happy with the work and would use them again.
Description of Work: Several carpets around our house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Toby R.
06/2018
5.0
carpet cleaners
  + -1 more
The service was excellent. Everything they said they would do,they did. The technician took care in cleaning both the carpet and rug. He explained what he was doing.When he felt he did a good job he asked me if I was pleased.I received a follow-up call. I will use this company from now on way better than Stanley Steemer!
Description of Work: Clean rug and carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jimmy K.
06/2018
5.0
carpet installation
  + -1 more
We bought a custom stair runner from Joe and he was great to work with, polite, quick to respond and helpful. He was detail oriented and made sure to cover all points with us. He reached out multiple times to ensure that we understand the geometric patterns of the runner will NOT be the same across each ledge due to the pattern we picked for the runner ( it's actually a carpet) that we chose to be cut as a stair runner. His prices are very reasonable and the installer was great! I had a newborn at the time and he was cognizant of the noise he would be making and asked if it was ok. He cleaned up after himself and took his time to make sure it was as straight as possible ( my stairs are slightly crooked as the house was built in 1940).
Description of Work: Install Carpet Runner on staircase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Zia S.
12/2017
5.0
carpet cleaners
  + -1 more
AMAZING! !!! will be doing additional work next week.
Description of Work: Carpets Steamed and Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Zia S.
12/2017
5.0
carpet cleaners
  + -1 more
AMAZING, CLEAN JOB, very courteous and respectful bunch. We had used a company almost a year ago and their service was horrendous. We were nevous again but after seeing results we LOVE IT ! price is well worth the cleaning i have 3 rooms left that need cleaning once ready will be calling them again.
Description of Work: We had our Living Room and Full size Attic and Stairs Cleaned. all of our heavy foot traffice areas look amazing. one part was still dull but i dont expect them to work miracles as that place is just too far gone. overall i am very very HAPPY !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Charlene F.
11/2017
5.0
carpet cleaners
  + -1 more
The carpets look fantastic. I am very pleased.
Description of Work: I had two rooms, large, that have wall to wall carpet. I have always cleaned them myself but with two elderly parents and working parttime, it was getting too much. The company was prompt, asked it there were any furniture to move. They came in right away and did a wonderful job. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn D.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent, Am very happy with the service, with the finished product, and with the company and their employees. Jason and Joe did the work in our home and they were very professional, very nice to talk to, and did an excellent job. Plus, the price they give you is the price it is -- not like some companies that give a cheap price just to get in the door, and then start telling you everything else that needs to be done, or other hidden costs. They do NOT do that. Found them to be a very reputable company, and will use them again and will refer others to them.
Description of Work: Carpets in three rooms plus hallway and also couch steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael R.
06/2017
5.0
carpet cleaners
  + -1 more
Work was very well done by an experienced team.
Description of Work: Cleaning food stain on a light colored carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael R.
05/2017
5.0
carpet cleaners
  + -1 more
They were efficient, professional and got the job done well.
Description of Work: Cleaning a carpet after a dark liquid had been spilled on a light carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph M.
04/2017
5.0
carpet cleaners
  + -1 more
It went very well. Ralph came on time and was very pleasant. He did a great job on the carpet and explained what he wanted to accomplish . Thanks to Ralph I would hire them again.
Description of Work: clean carpet in sun room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barton B.
03/2017
5.0
carpet cleaners, upholstery cleaning, window treatments, oriental rug cleaning
  + 2 more
As in the past, they are professional, punctual, meticulous, and thorough. It's a pretty steep bill to face once each year, but their services give me confidence that the hardest-to-clean parts of the house are in perfectly clean condition.
Description of Work: As for several past years, I had Steamaster clean my wall-to-wall and area carpets, as well as select pieces of upholstery and window treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dominick D.
12/2016
5.0
carpet cleaners
  + -1 more
They were very good. Their pricing was fair. They did a good job.
Description of Work: We used Steamaster. They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul C.
11/2016
5.0
carpet cleaners
  + -1 more
The carpet in our L/R and D/R were filthy, even though Sears came in a few years ago. Sears told us those were in ground stains that would not come out. Steamaster had our carpets looking as if they were new. Would not hesitate to hire them again. Along with me now recommending them. We are extremely happy with the service they provided.
Description of Work: L/R and D/R to be cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dennis M.
11/2016
5.0
carpet cleaners
  + -1 more
This is a highly professional, well organized company. All communication in setting up the appointment and providing insurance certificates from my landlord was done promptly and attentively. The two workers who came to my apartment were pleasant and professional.
Description of Work: I had two wall-to-wall carpets cleaned in my apartment. The carpets are really old, so I wasn't expecting them to look like new, but I needed to thoroughly clean the area and get rid of dust because my dog has been having allergies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Cynthia H.
10/2016
5.0
carpet cleaners
  + -1 more
Overall it was a good experience. Would have liked the cleaners to have worn booties, and let me know in advance that carpet may buckle after treatment before going back to being flat.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jane P.
08/2016
5.0
upholstery cleaning
  + -1 more
I called and was able to get an appointment the next day! The cleaners arrived promptly, and took care to wear booties on my wood floor, as well as clean up any moisture left afterwards. The couches look great and were done in about an hour. The workmen were polite and professional. I'd use them again.
Description of Work: They cleaned 2 8' couches

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Contact information

722 149th St #, Whitestone, NY 11357

www.steamaster.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Flooring Sales and Installation,
Carpet Sales and Installation,
Window Treatments,
Blind Cleaning,
Mattresses,
Water & Smoke Damage,
Drapery Cleaning

FAQ

Steamaster Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Steamaster Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Steamaster Carpet Cleaning does not offer free project estimates.
Yes, Steamaster Carpet Cleaning offers eco-friendly accreditations.
No, Steamaster Carpet Cleaning does not offer a senior discount.
Yes, Steamaster Carpet Cleaning offers emergency services.
No, Steamaster Carpet Cleaning does not offer warranties.
Steamaster Carpet Cleaning offers the following services: Cleaning services: Carpets & Area Rugs, Upholstery, Tile & Grout cleaning & sealing, Mattresses, Drapes, Blinds and other Textiles. Flood Remediation and Water Extraction services. Carpet, blinds & linoleum sales, repairs & installation.
Re-grouting

Contact information

722 149th St #, Whitestone, NY 11357

www.steamaster.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM