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Prime Home Improvement

Roofing, Interior Painting, Siding,

About us

Prime Home Improvements has grown to be one of the area’s largest and most recognized home improvement contractors. While our growth may have propelled us into the “large company” category, we are proud of our beginnings and work diligently to uphold values common to family- owned and operated businesses. Specializing in energy efficient low maintenance siding, roofing, windows and much more, we have earned a reputation as an innovative and dynamic leader in the industry. From energy efficient products to installation and award winning service we remain at the top of the class year after year. We go above and beyond to satisfy our customers. Our standards of quality, ethics and integrity are second to none. Our installers have the highest level of expertise in the industry and we strive for impeccable workmanship. We have served over 18,000 customers and, while we strive for perfection, it’s not always realistic. Our goal at Prime Home Improvements is 100% customer satisfaction. If our customers are not satisfied, we are not satisfied. We go above and beyond to fix any problems in a timely manner. We stand behind our work and warranties 100% for life. Recently Prime Home Improvements was part of the Anderson Cooper Show in a part where Anderson uncovers the biggest mistakes homeowners make when working with contractors and the most common scams homeowners become victims off. After many many years in the home improvement business, the people from Prime Home Improvements have seen it all. The tricks, scams and pitfalls the homeowners face when they are considering their next home improvement project. We invite you to watch these videos and become a smarter consumer. You will get more done for your money and make sure that the job gets done right! We pledge to all our customers an uncompromising commitment to their complete satisfaction which has lead us to become one of the most trusted companies in the Industry. Visit us online @ www.primehomeimprovements.com

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, siding, windows, masonry, carpentry, interior & exterior painting & insulation, bathroom & kitchen renovations & additions.

Services we don't offer

Installation for materials purchased elsewhere.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.3405 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
15%
3
5%
2
5%
1
13%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.4
responsiveness
4.3
punctuality
4.4
Showing 351-375 of 405 reviews

Kory G.
08/2014
4.0
roofing
  + -1 more
unknown
Description of Work: Installed heating coils on the roof to prevent ice & snow build up that would potentially cause water damage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Calista P.
07/2014
4.0
roofing
  + -1 more
unknown
Description of Work: Roof inspection. | |Several appointment misses! | |But worked out okay.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$99

Connie A.
06/2014
4.0
roofing
  + -1 more
unknown
Description of Work: This was a good company that helped with snow removal when it was piled high and heavy on my flat roof. |I don't remember the exact date or cost as it was an Angie's List special. I do remember it was well worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jim G.
06/2014
3.0
roofing
  + -1 more
no
Description of Work: nothing
Rating CategoryRating out of 5

Response from Prime Home Improvement
Thank you for the review. No work was done for this client please take some time to read the reviews of hundreds of satisfied customers on the list where work was completed

ALLISON W.
06/2014
2.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$99

Response from Prime Home Improvement
Thank you for the review. No work was done for this client please take some time to read the reviews of hundreds of satisfied customers on the list where work was completed

richard P.
06/2014
1.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Prime Home Improvement
Thank you No work was ever done for this client . Please read the reviews of hundreds of satisfied clients.

william B.
06/2014
4.0
roofing
  + -1 more
As above.
Description of Work: Purchased the 99$ roof inspection. Which was for roof inspection and minor repairs and photos. Was told needed a new roof. No minor repairs done at all. told me plywood likely not needed but would only know after roof removed. Didn't go in attic to see underside of roof. Super quick estimate and photos provided. Got another company estimate. Went in attic and clearly found I would need new plywood. Wound up going with the other company. Feel that I wasted the $99 because I wound up going with a different company and no repairs were done so the $99 was sort of a waste. Also feel that the inspection wasn't complete because never went in attic and the estimate for new roof under shot the likely cost of new roof.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Response from Prime Home Improvement
Thank you for the opportunity to service you . The inspection was only for the upper layers of your roof since we cannot access your attic from the top. The Inspection included minor flashing around your vent pipes and minor repairs but you were in need of a complete roof replacement. Thank you

Martha S.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Shovel snow and ice off of my flat roof . Due to the multiple snow storms it was necessary to have my flat roof taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jonathan P.
06/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aage S.
06/2014
4.0
roofing
  + -1 more
unknown
Description of Work: Special promotion for roof inspection, turned up on time and delivered the work well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

LI-YANG C.
05/2014
5.0
house painters, interior painters
  + 0 more
n/a
Description of Work: n/a
Rating CategoryRating out of 5

Peggy M.
04/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

May T.
04/2014
3.0
roofing
  + -1 more
unknown
Description of Work: Rénove ice from the roof

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Prime Home Improvement
We valued your review of our services. Everything was done according to contract and industry standards. We are sad to see the low Grade and we wish you all the best

Jeffrey T.
04/2014
5.0
roofing
  + -1 more
unknown
Description of Work: they showed up when they said and did the work they said they were going to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David A.
03/2014
5.0
roofing
  + -1 more
unknown
Description of Work: They removed heavy snow from our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul G.
03/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Two workers came on time, climbed up on our roof, and cleared the snow from our roof. Great job - saved us from ice dams!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Albert S.
03/2014
5.0
roofing
  + -1 more
.
Description of Work: The workers came on a timely basis and removed all snow from the roof. |I would definitely use this company again. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

George N.
03/2014
4.0
roof snow removal
  + -1 more
.
Description of Work: removed snow from roof.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Angela R.
02/2014
5.0
snow removal
  + -1 more
They did a great job!
Description of Work: I bought a big deal for $99 for Two Hours of Roof Ice/Snow Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lyndyn K.
01/2014
4.0
remodeling
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

beth R.
01/2014
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Juan M.
07/2013
1.0
roofing
  + -1 more
See answer above.
Description of Work: Did not use. Coupon lapsed.
Rating CategoryRating out of 5

Andrew A.
06/2013
3.0
roofing
  + -1 more
a
Description of Work: a
Rating CategoryRating out of 5
$100

WAYNE G.
04/2013
3.0
roofing
  + -1 more
See above
Description of Work: company cleaned gutters and came 1 day late. this may have been due to miscommunication. HOWEVER THE SECOND TIME THEY DID ASSESSMENT OF OUR ROOF, AND REPORTED THAT OUR FLASHING AROUND OUR CHIMNEY NEEDED TO BE REPAIRED. CALLED MULTIPLE TIMES TO TRY TO ARRANGE THIS. THEY NEVER CALLED BACK. THIS IS TOTALLY UNACCEPTABLE, AND A DISGRACE.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from Prime Home Improvement
[member name removed] thank you for the Review. During the time of your calls we were enduring the aftermath of Sandy and we needed to handle calls by the priority of the service needed. We had advice to to contact another provider to help you since we were in the middle of emergency situations. We thank you for your Review

yvonne H.
02/2013
4.0
interior painters
  + -1 more
unknown
Description of Work: The Painters were OK, we received one painter and one assistant (contrary to what was in the deal). It took us weeks to reach them and set up a date, we kept leaving messages. Paint job was OK.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

52 Virginia Rd, White Plains, NY 10603

primebuildingservicesinc.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Interior Painting,
Siding,
Gutters,
Exterior Painting,
Windows,
Finished Carpentry and Woodworking,
Roof Ice/Snow Removal,
Handyman Services,
Doors,
General Remodeling,
Pressure Washing

FAQ

Prime Home Improvement is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Prime Home Improvement accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Prime Home Improvement offers free project estimates.
Yes, Prime Home Improvement offers eco-friendly accreditations.
No, Prime Home Improvement does not offer a senior discount.
Yes, Prime Home Improvement offers emergency services.
No, Prime Home Improvement does not offer warranties.
Prime Home Improvement offers the following services: Roofing, siding, windows, masonry, carpentry, interior & exterior painting & insulation, bathroom & kitchen renovations & additions.
Installation for materials purchased elsewhere.

Contact information

52 Virginia Rd, White Plains, NY 10603

primebuildingservicesinc.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM