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Prime Home Improvement

Roofing, Interior Painting, Siding,

About us

Prime Home Improvements has grown to be one of the area’s largest and most recognized home improvement contractors. While our growth may have propelled us into the “large company” category, we are proud of our beginnings and work diligently to uphold values common to family- owned and operated businesses. Specializing in energy efficient low maintenance siding, roofing, windows and much more, we have earned a reputation as an innovative and dynamic leader in the industry. From energy efficient products to installation and award winning service we remain at the top of the class year after year. We go above and beyond to satisfy our customers. Our standards of quality, ethics and integrity are second to none. Our installers have the highest level of expertise in the industry and we strive for impeccable workmanship. We have served over 18,000 customers and, while we strive for perfection, it’s not always realistic. Our goal at Prime Home Improvements is 100% customer satisfaction. If our customers are not satisfied, we are not satisfied. We go above and beyond to fix any problems in a timely manner. We stand behind our work and warranties 100% for life. Recently Prime Home Improvements was part of the Anderson Cooper Show in a part where Anderson uncovers the biggest mistakes homeowners make when working with contractors and the most common scams homeowners become victims off. After many many years in the home improvement business, the people from Prime Home Improvements have seen it all. The tricks, scams and pitfalls the homeowners face when they are considering their next home improvement project. We invite you to watch these videos and become a smarter consumer. You will get more done for your money and make sure that the job gets done right! We pledge to all our customers an uncompromising commitment to their complete satisfaction which has lead us to become one of the most trusted companies in the Industry. Visit us online @ www.primehomeimprovements.com

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, siding, windows, masonry, carpentry, interior & exterior painting & insulation, bathroom & kitchen renovations & additions.

Services we don't offer

Installation for materials purchased elsewhere.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.3405 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
15%
3
5%
2
5%
1
13%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.4
responsiveness
4.3
punctuality
4.4
Showing 251-275 of 405 reviews

Grace B.
05/2011
5.0
gutter cleaning, pressure washing
  + 0 more
I purchased the Big Deal coupon for exterior pressure washing - so the price was low - but the quality of work amazed me! Even at full price ($750) I would have been impressed with the hours worked and the attention to detail. Not only did they clean all the cedar shakes, but when they saw that the gutters weren't looking so great they got on ladders and scrubbed them - now they look brand new. After doing they house they even cleaned off the patio and my front walkway. I will certainly call on this company again!
Description of Work: Exterior Pressure Washing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kate K.
04/2011
3.0
gutter cleaning
  + -1 more
It took several weeks to arrange for the contractor to come out to do the gutter cleaning i signed up for through a deal on Angie's List. For some of that time the weather prevented him from doing the work, but it did take some persistence on my part to get him out to our home to do the work once the spring came. He did the work quickly with one other person, and also was kind enough to reattach a portion of the siding that had come loose months before at no extra charge.
Description of Work: gutter cleaning on a two story house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$180

Response from Prime Home Improvement
Thank you for taking the time to read my response. We strive for perfection with each interaction. We realize that we fell short here and apologize for any inconveniences. We will improve in the future. Again we are sorry for any inconveniences and troubles. Again, thank you for taking the time to read our response; please look at our reports where we have completed work for a more comprehensive picture of our craftsmanship.

Chris L.
04/2011
3.0
insulation, masonry, roofing, woodworking
  + 2 more
No work was done--we weren't even given an estimate for the jobs we wanted.
Description of Work: I called Prime Home Improvement for some estimates on a number of jobs for our house. Gino came out and we talked about a number of things related to the house. Things seemed to be going well, and both my wife and I thought we'd be working with them to move forward. The jobs potentially included: new roof, new windows, exterior repairs, minor carpentry work. However, after several days and weeks, we never heard back from them. I called two more times, asking to get some numbers on these jobs. The phone representatives assured me that someone would get back to me. No one did, though--not Gino or anyone else. Prime Home Improvement may be a good company who does good work--however, they dropped the ball with us. I even told them that if they don't want our money, that's fine with us. Perhaps they only work with really big jobs? Or maybe they were too busy for us at the time?
Rating CategoryRating out of 5

DWAYNE M.
04/2011
5.0
roofing
  + -1 more
Wprkers arrived on time and was very professional. started job right away and only stopped for lunch which was my pleasure to offer. During course of job workers took the time to let me examine progress as it was being made. Once job was complete they cleaned my garage and surrounding area perfectly leaving not one spec of dirt. I would use and recommend Prime Construction to friends and neighbors. General Contractor Ron was a gentlemen and didn't hide any hidden cost from me as it was a pleasure dealing with him. Thank you Prime Construction and Ron.
Description of Work: repaired my entire garage roof which included rip off of old and repairing of rotted wood. Also removed all garbage after job was completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Denny W.
04/2011
2.0
roofing, chimney repair, woodworking
  + 1 more
They were very professional, punctual, responsive all throughout the job. They took great care to clean up all the debris that were left after the roof job was completed. Gino was a pleasure to work with and went out of the way to install casings over two of our windows free of charge. I felt all throughout that Gino treated my roof like his own. Gino takes great pain to ensure that all the materials he uses are top notch (like using copper for all the flashings) as well as ensuring that all workers and the job are insured. update: we discovered a year later that they did a horrible job with the flashings, especially around the chimney. They also promised to install a cricket on the chimney but turned out they did not. They left a huge gap/opening in a part of the roof that can't be seen from the ground. They also did a terrible job with another flat part of roof that is cannot be seen from the ground.
Description of Work: we replaced the entire roof of our 80 year old Tudor home in westchester, including removing and replacing the supporting cedar planks with cdx plywood, and the roof shingles, as well as all the flashings, metal drip edge, chimney cricket, etc

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$15,200

Peter G.
03/2011
1.0
gutter repair, roofing
  + 0 more
I was told the roof was in good condition and power washing would prolong its life. When the first rain arrived after completion the leak resumed and actually extended to a different skylight. Several calls later someone arrived (I was not home at the time) and left a business card along with random shingles. Needless to say the next rain brought the next leak. No issue was resolved. I called again and was informed that the roof was in poor shape and likely could not be repaired. The person who reached that conclusion was the same person who recommended the powering washing a few weeks before. If I had the time I would sue.
Description of Work: gutters were cleaned screens wer placed on the gutters roof was power washed repair skylights for leak

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

Response from Prime Home Improvement
Member, We take pride in providing our customers with excellent customer service. When we first received a call from you you called us because you had a leak coming from your sky light. We went to you house and did a repair. You then asked us to clean your gutters and Install gutters screens we did that. You then asked us to do something about the algae build up and we recommended power washing your roof. That was to clean your roof from algae and not to take care of your leaks. After the clean up we discovered that your roof was in poor condition, missing shingles and cracked shingles etc and could require replacement. You continue to get leaks because of the age of the roof. We are sorry to hear that you are still having issues with your roof. The only way to fix your issue would be to replace your roof. I am sorry to hear that you feel that after we sealed your sky light, clean your gutters, Installed gutter screens, and power washed your roof we are responsible for the age and condition of your roof.

ELAINE W.
03/2011
5.0
house painters
  + -1 more
They did were very efficient, clean, and nice. I would recommend them to anybody.
Description of Work: They put a new roof on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ben M.
03/2011
5.0
roofing
  + -1 more
We asked Prime to quote on our roof. We put the job out to 3 companies and they came in top with another company. We couldnt decide between the 2 so we ended up tossing a coin and they lost. Throughout the entire process they were friendly and professional and competitve. Will definitely contact next time we have a job
Description of Work: We asked them to quote om a new roof on a 5,000 sqft house

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
03/2011
4.0
roof snow removal
  + -1 more
The price was reasonable. They did a fine job. I felt I was a little mislead because they used metal shovels on my roof when I thought they advertised that they used specialized equipment such as hot water pressure washers to remove ice dams. There were five guys and they worked pretty hard. It was a special deal with Angie's List. They did what they said they were going to do but they used metal shovels so I probably wouldn't use them again.
Description of Work: I used Prime Home Improvement for ice and snow removal from my roof.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$150

Lynn B.
02/2011
5.0
roofing, siding, woodworking
  + 1 more
I was pretty happy with them. I didn't have any negative work done last year and we were happy them. We actually didn't use them for the work so I can't comment on it and I can only comment on the estimate. I will take the call form them in future.
Description of Work: I used Prime Home Improvement\ Prime Building Service for estimate of roofing, siding and shutters sometime last year.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

P. C.
02/2011
1.0
roof snow removal
  + -1 more
I called them they day I purchased the deal and they have yet to respond several weeks later.
Description of Work: I had purchased an Angie's List Big Deal for snow removal services.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Prime Home Improvement
Member, We apologize for not getting back to you on a timely manner. During the snow storms we received a tremendous amount of calls for snow removal from angies list customers. We helped each on a first come first served basis. By the time we got to you most of the snow had already melted and we apologize for the delay. It is our number 1 priority to provide our clients with excellent customer service. Please give us a call we want to make it up to you and provide you with a Free Gutter cleaning or a Free Vynil Power Wash as our way to make things right with you. Prime Home Improvements 914-683-8081

James H.
02/2011
5.0
siding
  + -1 more
During heavy snow storm, the siding received considerable damage, missing and cracked panels on my parents house. Unfortunately, my father was hospitalized at the time, so I used Angie's list to find Prime Home Improvements. Called Mel, the next day and explained to him the situation with my father and his house, he came out same day and gave detailed estimate and explanation of what needed to be done. He took of everything so I can focus on my father's recovery. Mel was great to work with and already asked for estimates on other parts of the house to fix up. Will highly recommend working with Mel.
Description of Work: Removed and replaced wind and snow damaged siding on both sides of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Gail S.
02/2011
5.0
roofing, roof snow removal
  + 0 more
I signed up for 2 hours of snow removal using an Angie's Big Deal-- $350 of snow removal for $209. I called the contact the next day, and they came the day after that. Given the popularity of the deal I thought I would have to wait, but they understood my concerns about the flat roof over my bedroom potentially caving in. They were responsive, friendly, hard-working and careful not to cause any damage. I would definitely use them again (although I hope I won't have to!) and highly recommend them for snow and ice removal from a roof.
Description of Work: They were here 4 1/2 hours removing snow and ice from the shingled portion of my roof and removing 3 feet of snow from the flat portions. Two hours were covered by my Angie's Big Deal and cost $209; the remaining 2 1/2 hours were billed at their standard rate of $150 per hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$584

Amy M.
02/2011
5.0
roof snow removal
  + -1 more
Very easy to schedule, and the work was done well. The only complaint, if one can call it that, was that the appointment was for Friday and they came on Thursday without calling ahead. I would have preferred to know. That said, I would highly recommend the work that they did and the pricing was excellent.
Description of Work: The company came out and removed the snow from the roof after a few large storms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$209

Donna T.
02/2011
3.0
roof snow removal
  + -1 more
I had called Prime Home Improvement on three occasions to set up an appointment for them to come to my house to remove snow and ice from my roof. On all three occasions the service provider did not show up. They never called. I had to call them. Each time they said they were behind and unable to make it, but they'd be there tomorrow. They never showed up. He kept making appointments and promises that he couldn't keep. Finally I called and told them I'd be looking elsewhere.
Description of Work: I had called wanting roof snow removal and ice dam removal.
Rating CategoryRating out of 5

Rosalind W.
02/2011
5.0
roof snow removal
  + -1 more
The men who cleaned the roof were hardworking. They did a wonderful job of removing the snow from the roof and clearing up the walkways of the snow that came down. My contact person at Prime. Mel, was incredibly helpful. He answered all of my questions and addressed all my concerns . I will definitely be using Prime Home Improvements in the future.
Description of Work: Cleaned snow off of roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

stacy W.
02/2011
5.0
gutter repair, replacement windows, skylights, interior painters
  + 2 more
We used Prime Home Improvement for two separate jobs. Both jobs were completed with extreme detail, hard work and professionalism. They are a pleasure to work with!
Description of Work: Replaced a bathroom skylight, repaired gutter and painted interior of bathroom. Also painted a dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Susan D.
12/2010
5.0
roofing, replacement windows
  + 0 more
We contacted many companies and selected Prime, based on the owner Gino's presentation, price and professionalism. This was the best price out of all the bids and he was by far the most professional and warmest contractor. The work is complete and we are extremely satisfied. Gino's crew were also very nice and helpful. I would recommend them and use them again.
Description of Work: Roof replacement, new windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Betty A.
12/2010
5.0
handyman service, siding
  + 0 more
It was excellent. I left for work one day and returned in the evening to find the siding had been replace while I was away.
Description of Work: They replace a broken piece of siding that had been vandalized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph B.
11/2010
2.0
gutter repair, roofing
  + 0 more
I had to call several times to actually get a call back. The gentleman that I spoke with was very pleasant and the price was right. I hired them to fix some roof shingles that had been punctured by a painters ladder and well as a roofing drip guard that had fallen off. They sent someone else here twice, who did not speak English well, nor understand what I was asking for. My sense was that this job was subcontracted out. In short, the roof shingles were never replaced, the drip guard that had fallen off was replaced but another drip guard that was in perfect condition was removed and replaced with two short pieces of drip guard. It was not squared up but rather applied at 2 different angles and the juncture was unsightly. Since the installation, one of the drip guards has fallen off on one end. I felt that there was no follow up when I called to complain and am thoroughly disappointed with the results and my experience.
Description of Work: I needed some punctured roof shingles replaced and 1 roof drip guard replaced. The job should have been very straight forward.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Prime Home Improvement
Thank you very much for your review. Unfortunately we don't have a record of doing any work for you. Here at Prime Home Improvements We go above and beyond to satisfy our clients, as you can see from our previous reports. If you want us to take a look at your roof please call our service department 914-683-8081 ext 2040. Thank you

Danny W.
11/2010
4.0
roofing
  + -1 more
Job was completed in one day. Workers were very courteous. They did a good job I would say not excellent but good. I thought that they rushed the job and some of the plywood they laid down had some gaps in between. Not sure it really matters once the roofing sheets were laid down. They cleaned up everything when they were done.
Description of Work: I had part of my roof stripped and redone along with copper flashing replaced around the chimminy.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Steven K.
11/2010
5.0
gutter repair, roofing, woodworking
  + 1 more
They were okay. I was satisfied with their work. They seem like they did an excellent job and if you have any complaints they respond.
Description of Work: They took off the old roof down to the plywood. They put on a new roof and all new gutters as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Jennifer S.
11/2010
5.0
handyman service, roofing, siding
  + 1 more
I called Sunday night, they returned my call Monday morning and had Vincent over to me Wednesday. He assessed the job and indicated there was a separation between the siding and the roof and that was how the water was getting in. He fixed it that day in about 40 minutes. I won't know really how fixed it is until I get a heavy rain, but I will update my report then.
Description of Work: fixed siding adjacent to roof where water was getting in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Yvette H.
11/2010
5.0
roofing
  + -1 more
Very smoothly. Gino was very professional and I have a 30 year warranty that is transferrable.
Description of Work: New roof was installed, debri removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,195

rajan P.
11/2010
5.0
interior painters
  + -1 more
I received a prompt response to my initial phone call when price shopping.The price quoted was a good one in comparison with the other quotes.They were very punctual in starting the work and completed the job as promised in a very timely manner.When I had stopped by to look at the work,the employee in charge was extremely courteous and helpful.The job was done in a very professional manner and my apartment was well taken care of.They took away all the debris and left the apartment very clean.I was very pleased with my overall experience and would recommend them highly.
Description of Work: prime and paint interior walls of my apartment in nyc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Contact information

52 Virginia Rd, White Plains, NY 10603

primebuildingservicesinc.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Interior Painting,
Siding,
Gutters,
Exterior Painting,
Windows,
Finished Carpentry and Woodworking,
Roof Ice/Snow Removal,
Handyman Services,
Doors,
General Remodeling,
Pressure Washing

FAQ

Prime Home Improvement is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Prime Home Improvement accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Prime Home Improvement offers free project estimates.
Yes, Prime Home Improvement offers eco-friendly accreditations.
No, Prime Home Improvement does not offer a senior discount.
Yes, Prime Home Improvement offers emergency services.
No, Prime Home Improvement does not offer warranties.
Prime Home Improvement offers the following services: Roofing, siding, windows, masonry, carpentry, interior & exterior painting & insulation, bathroom & kitchen renovations & additions.
Installation for materials purchased elsewhere.

Contact information

52 Virginia Rd, White Plains, NY 10603

primebuildingservicesinc.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM